New Car I was looking for a car to part exchange my Mercedes with.
Ron Skinner had the ideal car in their prep shop.
I needed finance for this new car and Smile Finance could not have been more help, they were brilliant.
The new car was taken over to their Neyland branch for me to look at and test drive. It was a great car. They arranged all the finance and took the Mercedes as well.
Within 3 days I had collected the car.
A day later the engine management light came on, they arranged for the car to go to a main dealer where it was checked and fixed while I waited. Again great service.
The only niggle that spoilt the whole experience was I thought the settlement figure for the Mercedes had been sorted out so it was a surprise to get a call from the Mercedes finance company saying I still owed them money. This is the second car we have purchased from Ron Skinner in the last 3 months and both cars are great, well presented and serviced and valeted.
Another good thing is there is no pressure sales people following you around which makes a huge difference when your looking, last thing you want is a salesmen following you around. Thanks for the great service, would have been 5 star had it not been for a call from the finance company.
New car I have just bought my new Aygo from your Neyland branch and I must say the service was first class. There was no hard sell or following me around when I was looking or any constant phone calls. The finance team were also first class again no hard selling and I was left alone to think things through. Would recommend 100%
fantastic company smile made buying my car an easy straight forward experience , i would highly recommend to any one , they are fast and friendly ,they take the time to explain everything to you and there is not page after page of paper work to fill in , all in all i had a 5 star experience with them
Perfect customer service Gareth was absolutely fantastic from start to finish. Very professional and put me at ease throughout the decision process. He has excellent communication skills listened to what I wanted. He made it happen! It's because of him I have my new shiny car which I love. Highly recommend! 😁
Excellent team and excellent service I like to thank smile finance from helping me sort out a car for my partner. They handled it really well as I live in London and my partner live in wales. I like to thank them for all there help
Excellent transaction I should like to thank all at Ron Skinner at Cardiff for their excellent service throughout. No hard selling, just politely to the point with a touch of humour. First time dealing with RS but definitely wont be the last.
Service My experience with Ron skinner and Sons and Smile finance was exceptional. Reliable and quick. I have actually recommended 2 others to the company due to the service that was provided. Keep up the good work all! Pay rise is in order for those I dealt with.
Excellent Can’t fault my experience. Elijah was fantastic from start to finish, was prompt with his communication, keeping me updated throughout.
No pressure at any point for the sale and made the sales team aware of what I was looking for before getting there.
Brilliant So happy with every bit off the experience from working really hard to get me finance to sorting out and helping me pick out the perfect car. Would recommend ron skinner to everyone and thank you so much
Easy service and Cometitive rate I was approved for a better rate finance option and was really happy with the price that I had. They were even happy to hold off the first payment as I wanted the direct debit to leave on a particular date that really helped. Would definitely use them again.
Bloody brilliant! I put in a finance check and within 3 minutes they had called me, I was speaking to a man called Gareth and he was very patient and did more than enough to help. An amazing experience from start to finish.
Brilliant Customer Service Rang Smile finance on Sunday afternoon the gentleman I spoke to,Elijah, was brilliant he explained everything to me, was very friendly, courteous put me at ease straightaway. He got me finance and made an appointment for me at Ron Skinners for Monday lunchtime. By 1.20 Monday I had my chosen car everything sorted in less than 24 hours fantastic, 10/10 customer service, have already recommended them to family and friends!
First class service! I recently accompanied my daughter while she purchased a new car. During our time at the showroom I noticed a car I liked and applied for finance with Smile on my phone. Within 5 minutes I had received a follow up phone call and had secured finance and my dream car within the hour! Cannot recommend Smile enough! Thank you!