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mark capel-helm
mark capel-helm
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    Service with a smile.
    From the moment I arrived on the Kiteley motors site I was made to feel like a valued customer by Sam. even though I had a relatively small budget for a car. The Citroen Berlingo was a very good price and has proved to be extemely reliable in the short time I have owned it. The one small technical issue of window washer fault was rectified quickly and with a happy interaction all the way through. I personally can say I would be very happy to go there again for my next car.
    Sophie Marks
    Sophie Marks
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      Great service!
      great service, all staff were friendly and helpful! Felt confident With my purchase. Car is perfect, very happy thank you! 🤩🚗
      Katrina
      Katrina
        We Love Reviews
        Brilliant customer service
        From my first email to telephone call, then a test drive, all done with great professional sales ( Sam ) he was such a breath of fresh air, no pushing just happy to help. My car will have a full service & new MOT. And will be delivered to my home address (free of charge) what a nice company to deal with best regards from a very happy lady. Thankyou.
        terry wood
        terry wood
          We Love Reviews
          Absolutely excellent
          Dealing with Gary and Kiteley Motors was a real pleasure. Very well pleased with the car of course; service was friendly and very helpful, even got the car talking to my phone. Excellent service, we'll be back - thank you.
          Katrina
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            Brilliant customer service.
            From the moment I emailed, then phoned for a viewing, and test drive I was greeted with such brilliant customer service, what a lovely company to do business with! My car is going to be delivered to me on Tuesday or Wednesday, after they do a full service and new MOT ( all free of charge) just to end on the car sales all look very clean and all different prices to suit all. The showroom is very nice also with some beautiful classic cars on view. I will recommend to my friends and family. Well done to all.
            patrick barratt
            patrick barratt
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              Very good all round
              I was impressed by the quality of service from the moment I viewed the car to buying it. The staff were friendly, honest and informative. A positive experience. 👍
              Isabel Cottam
              Isabel Cottam
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                Beautiful 911 and worth the distance travelled
                As owners of a 911 (997) for six years we'd been looking for another 911 (991) for a while with nothing suitable found. We saw Garry's online and it was perfect for us. We enquired online and Garry responded quickly and a series of emails and calls followed where our questions were answered and a deal offered. We live 300 miles away and Garry recommended local hotels for us. At this point we had the confidence and peace of mind to arrange an appointment viewing. We arrived and Garry was expecting us with the 911 gleaming and we were on a test drive right away. The 911 exceeded our expectations in every way and upon our return we were overjoyed to close the deal. Garry is a pleasure to deal with, he clearly has a vast knowledge and experience of cars and the motor trade and runs a professional business. At no point did we feel pressurised or doubtful, and we couldn't recommended Kiteley Motors enough, especially if like us travelling from afar.
                allan harvey
                allan harvey
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                  Great attention to detail
                  kiteley motors definitely have that friendly but still professional approach
                  Car is very clean and presented very well.
                  Have a Had a fault appear with the car but the guys at kiteley did not mess around with getting the fault diagnosed and arranging the repairs.
                  So far very impressed 👍
                  Roz Mullins
                  Roz Mullins
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                    Friendly relaxed and helpful
                    Very helpful relaxed experience. The car was as advertised and would use them again
                    Ron Goodyear
                    Ron Goodyear
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                      First class
                      I've rarely bought a car so smoothly. Left to check it out and test drive at my leisure. Help on hand when needed.
                      Even the coffee was as good as at home.
                      adrian jones
                      adrian jones
                        We Love Reviews
                        Excellent
                        All very straightforward. No pressure. The car was as described, and the guys went out of their way to help during the collection (I flew into Stanstead to be met). Very happy. (Adrian AudiS5)
                        kwaku oppong
                        kwaku oppong
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                          Great
                          Staff was friendly and polite. I was even given a 20 pounds petrol and the car was lovely. Except because it was sitting there for s long time it had s rust light connected that cost me extra 300 pounds as the light symbol was on.
                          kwaku oppong's picture of Ki...
                          14/01/2019
                          Kiteley Motors Thanks Catherine, anything we can help with let us know
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                          catherine goodey
                          catherine goodey
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                            Expectations exceeded.
                            I was very happy with the service from Kiteley Motors. The staff were polite and a pleasure to deal with. I took a risk and bought unseen, after being told the car was in excellent condition. On close examination, I could only find a nick out of a rubber trim and (bizarrely) moss on the window frames, to fault it. KM also retro-fitted a rear sensor and delivered the car to my door both on the predicted date and at a reasonable cost. They have a very satisfied customer.
                            Dean Wilson
                              Google
                              Purchased a Audi S5 from Kitely. Sam and Gary were both extremely helpful from the start to the finish. Very pleased with the car and would recommend/buy from them again.
                              katrina C
                              katrina C
                                Auto Trader
                                Brilliant customer service.
                                Brilliant customer service good quality of used cars I got myself a nice car.
                                Isabel C
                                Isabel C
                                  Auto Trader
                                  Beautiful 911 and worth the distance travelled
                                  As owners of a 911 (997) for six years we’d been looking for another 911 (991) for a while with nothing suitable found. We saw Garry’s online and it was perfect for us. We enquired online and Garry responded quickly and a series of emails and calls followed where our questions were answered and a deal offered. We live 300 miles away and Garry recommended local hotels for us. At this point we had the confidence and peace of mind to arrange an appointment viewing. We arrived and Garry was expecting us with the 911 gleaming and we were on a test drive right away. The 911 exceeded our expectations in every way and upon our return we were overjoyed to close the deal. Garry is a pleasure to deal with, he clearly has a vast knowledge and experience of cars and the motor trade and runs a professional business. At no point did we feel pressurised or doubtful, and we couldn’t recommended Kiteley Motors enough, especially if like us travelling from afar.
                                  Isabel Cottam
                                    Google
                                    As owners of a 911 (997) for six years we'd been looking for another 911 (991) for a while with nothing suitable found. We saw Garry's online and it was perfect for us. We enquired online and Garry responded quickly and a series of emails and calls followed where our questions were answered and a deal offered. We live 300 miles away and Garry recommended local hotels for us. At this point we had the confidence and peace of mind to arrange an appointment viewing. We arrived and Garry was expecting us with the 911 gleaming and we were on a test drive right away. The 911 exceeded our expectations in every way and upon our return we were overjoyed to close the deal. Garry is a pleasure to deal with, he clearly has a vast knowledge and experience of cars and the motor trade and runs a professional business. At no point did we feel pressurised or doubtful, and we couldn't recommended Kiteley Motors enough, especially if like us travelling from afar.
                                    Allan Harvey
                                      Google
                                      Great attention to detail great value for money kiteley motors definitely have that friendly but still professional approach Car is very clean and presented very well. Have a Had a fault appear with the car but the guys at kiteley did not mess around with getting the fault diagnosed and arranging the repairs. So far very impressed 👍
                                      Nick 1
                                        Google
                                        Fantastic service received from Sam and the team at Kiteley Motors from whom I brought my BMW from. They made the whole process easy and straight forward, from start to finish it was fantastic. I had a few minor issues with my car which they didn't hesitate in resolving for me and were always willing to help with any questions I had. I would definitely recommend them if you're looking to purchase a decent quality motor. I wish them all the best and should I ever need another car they will definitely be my first choice.
                                        Jay T
                                          Google
                                          Fantastic service received from Sam and the team at Kiteley Motors from whom I brought my BMW from. They made the whole process easy and straight forward, from start to finish it was fantastic. I had a few minor issues with my car which they didn't hesitate in resolving for me and were always willing to help with any questions I had. I would definitely recommend them if you're looking to purchase a decent quality motor. I wish them all the best and should I ever need another car they will definitely be my first choice.
                                          Graham N
                                          Graham N
                                            Auto Trader
                                            Recent purchase of a Skoda superb
                                            Never pushy but so helpful and friendly and businesslike.quite literally a superb experience from the team! Definitely would 100% recommend.brilliantly sorted car!—Thanks guys
                                            Kevin Quinn
                                              Google
                                              Decent garage and staff They are Genuine car enthusiasts which is pretty rare these days Awesome 80's classics in there showroom
                                              Chris Bambridge
                                                Google
                                                Of all the cars that I have bought for myself and my three sons, the experience of my last purchase at Kiteley Motors has, by far been the most pleasant and easiest of them all. All the staff are extremely helpful and knowledgeable. I highly recommend them, and will definitely be visiting them again in the future. Six stars out of five.
                                                Luke B
                                                Luke B
                                                  Auto Trader
                                                  10/10 service
                                                  These guys are very professional, upfront, honest and so easy to deal with. good price on both the car I bought and on the car I part ex’d. They will definitely be first port of call when looking in the future and will recommend to friends and family.
                                                  David McNae
                                                    Google
                                                    Giving new views on car sales men. Just really good, laid back, not in your face which is what we want. They couldn't do enough for my wife and her new car, got new license plates made, taxed it and helped to get the personalized plate moved over. Fantastic range of cars all really good condition. Would recommend using them.
                                                    SUE H
                                                    SUE H
                                                      Auto Trader
                                                      Sale completed smoothly
                                                      Very professional but friendly and helpful. All the staff were attentive and pleasant. We will visit again when we are looking to replace our car. (We were selling today).
                                                      Kiah W
                                                      Kiah W
                                                        Auto Trader
                                                        Excellent dealer
                                                        Excellent experience friendly staff did everything, very honest dealer.
                                                        Danny L
                                                        Danny L
                                                          Auto Trader
                                                          Volkswagen polo
                                                          From start to finish Kiteley Motors where brilliant in explaining the cars features to me inside and out. The car had a few small issues which they sorted out no worries and got the car to a level where it is looks basically brand new again. Would 100% recommend anyone to use them as the service, knowledge and range of vehicles their is incredible.
                                                          Tania B
                                                          Tania B
                                                            Auto Trader
                                                            Recent Purchase of Volvo C70
                                                            Really friendly & helpful, not pushy. Clearly they take a lot of interest in cars. Car was perfectly presented when I picked it up. Showroom was busy but paperwork dealt with quickly. They even suggested somewhere nice to go for lunch and looked after my friends car in the meantime. Would certainly highly recommend. A very pleasant buying experience.
                                                            Christine Cole
                                                              Google
                                                              We purchased a Nissan Juke and were very satisfied with the service we received. Stuart and Sam were professional friendly and efficient in their dealings with us.Sam who dealt with our queries was 1st class very hands on and thorough working with Stuart. Everything went smoothly so thanks to you both for going the extra mile. Would recommend Kiteley motors to others.
                                                              Jessica C
                                                              Jessica C
                                                                Auto Trader
                                                                Top service!
                                                                Very friendly and helpful staff. Over the moon with my new car!
                                                                Nicholas J
                                                                Nicholas J
                                                                  Auto Trader
                                                                  Excellent service.
                                                                  Very happy. Fair price for car.....................................would recommend.
                                                                  Neil Haddow
                                                                    Google
                                                                    A forecourt full of great cars, sensible offer on my p/ex. Great chaps, great attitude and a pleasure to deal with. Drove my GTI home grinning like an idiot ! Definately recommend these guys and a nice selection of old skool classics to ogle too !
                                                                    TOM S
                                                                    TOM S
                                                                      Auto Trader
                                                                      Great salesmanship.
                                                                      Happy, friendly team who were busily cleaning all the cars when we arrived.They were all very helpful and made us feel very comfortable. We got pulled up and the car was displayed out the front with engine running and doors open to keep the car cool for us (it was a really hot day). An enjoyable experience. Thank you.
                                                                      diane austin
                                                                        Google
                                                                        I found these people after searching for more than 6 months online, on foot, by car, everywhere, nationwide for my perfect, ideal car, I had a wish list & I couldn't find anything that ticked all my boxes & I finally found what I thought was the best one so far & I was just going to go up to Birmingham from the South Coast the next day to view & then offer to buy it & I took one last look online on AA approved car dealerships this time, again & I think it was the 3rd car down the list, I saw, like a miracle, my jaw dropped , literally gob smacked, possibly my ideal dream car, it wasn't perfect, just in only 3 points :- in what I then thought was my choice of colour & registration & mileage was on the higher side than preferred ( but I'm told that's nothing with Mercedes~benz, they "swallow" the miles as they're so well made to last.) I can't expect everything unless I have a bespoke car made for me , it's 2nd hand ! I just had to enquire about it & see it ! So I ditched the Birmingham idea plus this was cheaper! So I drove 3 hours up to Essex & decided to put a large deposit down on it on the spot, came back to finalise & collect few weeks later. "The rest is history" as they say! One year on today, my first anniversary with this beautiful automobile ! I've never been happier with a car, it's truly One in a million! Very, extremely rare to find & come across, never been any trouble, I cannot express how in love with it I am !! Thanks to them , at Kiteley Motors, I was impressed & assured of their trustworthiness & kindly professionalism + more , in all my dealings with them & upon visiting their immaculate forecourt & showroom, set in a beautiful Norman Village of Stansted Mountfitchet ~ worth a visit in itself , especially in the Spring / Summer , It's glorious !! Sam & guys @ Kiteley might perhaps just distantly remember me, who bought "Reg", as Nicole Falleur, under the Google pseudonym name of Diane Austin! ;-) 👍 Cheers 🍺
                                                                        Charles G
                                                                        Charles G
                                                                          Auto Trader
                                                                          Friendly and reliable service
                                                                          Couldn’t fault the service at all - felt very confident buying from Kitely Motors. Very friendly people running it, who were more than happy to help. The whole process took 2 days, and I’m delighted with the car. Would happily recommend to anyone!
                                                                          Martin W
                                                                          Martin W
                                                                            Auto Trader
                                                                            A real pleasure doing business.
                                                                            I recommend Kiteley Motors very highly indeed. I went to view a 12 year old BMW330Ci coupe. I noticed a couple of very minor marks on the body and mentioned that the wheels were showing some signs of corrosion. They promised that he would get it looking brand new and were as good as their word. They kept us up to date with progress and, when the time came to collect it, the paperwork was completed quickly and comprehensively and we were on our way in no time. The car looks great and drives beautifully too.
                                                                            RICHARD B
                                                                            RICHARD B
                                                                              Auto Trader
                                                                              Pleasure to deal with, great service!!
                                                                              Most pleasurable car buying experience for many a year. The knowledgable sales staff were very helpful and efficient throughout. Would highly recommend them!
                                                                              RICHARD HANCOCK
                                                                                Google
                                                                                We purchased a Fiat 500 from Kiteley Motors and was overwhelmed by the polite friendly service and attention to detail. We would highly recommend Kiteley Motors and will return in the future. Many thank
                                                                                Tom S
                                                                                Tom S
                                                                                  Auto Trader
                                                                                  Very helpful and friendly
                                                                                  Very good and friendly. Would recommend and use again. There were a few things with the car which they sorted out without a quibble
                                                                                  The King
                                                                                    Google
                                                                                    Outstanding Service. I purchased my Audi A6 from Kiteley Motors and I am so pleased with the car and the service. When I came to view the car it was ready and waiting for me to test drive. Gary was very knowledgeable and made me feel instantly at ease. I loved the car a bought it there and then. I arranged to collect in a few days, on collecting the car it was as though it had just rolled out of a main dealers showroom. Will certainly recommend and will be going back when it's time for an upgrade
                                                                                    tom ellis
                                                                                      Google
                                                                                      My experience was very positive and I found the guys to be both welcoming and professional.
                                                                                      Robin B
                                                                                      Robin B
                                                                                        Auto Trader
                                                                                        Great experience
                                                                                        My car purchase with Kiteley Motors was without doubt the most relaxed and enjoyable I have experienced in more years than I care to mention. Their knowledge and experience was invaluable and are clearly enthusiasts rather just simply metal movers. Great car and an easy decision to buy from them. I highly recommend this car dealer with absolutely no reservations.
                                                                                        Heide H
                                                                                        Heide H
                                                                                          Auto Trader
                                                                                          Outstanding service
                                                                                          We purchased a Fiat 500 from Kiteley Motors and was overwhelmed by the polite friendly service and attention to detail. We would highly recommend Kiteley Motors and will return in the future. Many thanks
                                                                                          Heide Hancock
                                                                                            Facebook
                                                                                            We purchased a Fiat 500 from Kiteley Motors today and was overwhelmed by the polite friendly service and attention to detail. We would highly recommend Kiteley Motors and will return in the future. Many thanks
                                                                                            SAM H
                                                                                            SAM H
                                                                                              Auto Trader
                                                                                              Great service.
                                                                                              Great garage, friendly staff made for a very smooth and easy process. Nice showroom too.
                                                                                              John R
                                                                                              John R
                                                                                                Auto Trader
                                                                                                Decent Garage
                                                                                                Decent garage with nice cars plus a showroom packed with 80’s classics that’s when you know a dealer is a proper car dealer they know there cars.
                                                                                                Stuart Day
                                                                                                  Trustpilot
                                                                                                  Really happy with the car and service…
                                                                                                  Really happy with the car and service we received. Will be recommending to friends and family!
                                                                                                  GK
                                                                                                    Trustpilot
                                                                                                    A very pleasant car purchase
                                                                                                    A very pleasant car purchase, Gary and Sam were very efficient and friendly I wouldn’t hesitate in recommending them
                                                                                                    Neil Johnson
                                                                                                      Trustpilot
                                                                                                      Great service, great car
                                                                                                      This is the second car we have brought from Kiteley motors. The service we received was first class couldn’t think of nicer people to deal with. My daughter loved the car thankyou.