Great dealers Forget what you think you know about car dealers, the staff at Keitley Motors gave us fantastic, honest, fair and generous service, we brought a 1st car for my daughter, we got a great car at a good price, fully serviced, mot’d and valeted, with a warranty, and we got a fair price for an old banger as a trade in.
Thanks very much gentlemen, was a pleasure doing business with you .
Great buying experience From the start to the end of the process the buying experience was first class. No pressure, no hard sell, no silly selling tactics. The guys were straight up and built a high level of trust, streets ahead of all the other garages I was considering when making this purchase - including a main dealer. Would buy from these guys again.
Took time to get to know me and what I wanted. Sam was fantastic, he took time to understand me and get to know me and what I wanted. I just wanted to buy and not have any drama. I'd been let down by a local dealer and they had a similar car in stock, same sort of miles etc but it was a few hundred more. They wouldn't budge on the price but made for it by actually delivering what they said they would. Thanks, would buy again (BMW 320D M-Sport Touring)
Great Service, Great Car I spoke to Sam on the phone who was very helpful answering all of my questions, prior to driving up from the South Coast to look at their 430D. Upon arriving the car was exactly as described if not better. No hard sell, just left to look around the car at our pace. Smooth to deal with and the car is great.
Best service I've had in a Dealership! Genuinely can't speak highly enough of the team here at kiteley, genuinely went above and beyond with my m135i to satisfy all queries, tyres looked a little low so all were replaced for premium tyres which was great, car was clean. Stuart was a pleasure to deal with at handover and he even posted my keys to me as I managed to leave them behind!
Hands down one of the best purchasing experiences I've had thanks guys!
Excellent experience We bought a second-hand Audi convertible from here and the service, professionalism and expertise of the staff has really stood out for us. I would - and will be - happily recommending Kitely Motors to anyone who will listen.
Mondeo titanium x I recently purchased a lovely Mondeo titanium x 2010 model from kiteley motors of Stansted,the car itself is in excellent condition,but the service I received was absolutely great,no pushy salesmen just genuine friendly and professional service,I cannot recommend this showroom enough,1st class
Fantastic service and team We were buying our Daughters first car when we came across the guys at Kiteley. From the first moment we engaged with them to driving the car away it was a pleasure.
An extremely knowledgeable and passionate team, highly recommended and we would definitely buy from them again.
Absolutely exceptional. I found these guys on cargurus and they were quite a distance from my residence however I diceded to go have a look and can honestly say they were worth travelling for! Very friendly, even more efficient and very very well priced. I found a couple of little things with the car with no more than a mention to them it was sorted! Would highly recommend and will definitely be checking them out next time I renew me car. Thanks guys. 👍🏼
First class product and service I found Sam and Stuart great to deal with. They are straight talking, quick to respond to any queries or questions, fair regards price and the car was in perfect order. It was actually a perfect transaction and I would highly recommend them.
Excellent experience They say people buy from people !. In my case it certainly felt right dealing with Sam at Kiteley Motors. Now,2 weeks and over 1000 miles since I collected the E220 coupe I purchased i'm sure i've made the right decision. It drives superbly
Plesant Experience I came down to see a Ford Focus ST with my family. Car looked great like in the pictures, the guys were friendly and accommodating and allowed a test drive of the vehicle. Even though the deal didn't go through, the experience was a good one they seem like genuine guys - got my deposit back and would recommend anyone in the area to check them out!
Very good service Recently bought two cars from Kiteley motors about two weeks apart. A mini and a Jaguar XJ. Both were competitively priced. Found them to be very professional and helpful but with no hard selling. Everything went smoothly with purchase of both cars which were both excellently presented and both were even delivered to my home address by sales staff as they were going home after they had closed for the day. Would recommend.
Absolute pleasure Recently bought a VW Scirocco from Kiteley’s and can’t believe how relaxed and friendly the service is. Would definitely recommend to anyone who is currently looking to buy a new car.
Great staff, friendly and helpful. Purchased a Masda MX5 which for an 08 reg is in very good condition with a low mileage. I pointed out some bodywork imperfections which they sorted enthusiastically and was impressed with the result when I picked the vehicle up.
The car was also serviced and provided with a new MoT. One point I need to mention is that the car was advertised with a full service history but I did not receive the service book in with the wallet containing the manual. Also, there is no sign of the reset code for the Bose system. Apart From those points I am fully satisfied with the vehicle and the service.
Service with a smile. From the moment I arrived on the Kiteley motors site I was made to feel like a valued customer by Sam. even though I had a relatively small budget for a car. The Citroen Berlingo was a very good price and has proved to be extemely reliable in the short time I have owned it. The one small technical issue of window washer fault was rectified quickly and with a happy interaction all the way through. I personally can say I would be very happy to go there again for my next car.
Brilliant customer service From my first email to telephone call, then a test drive, all done with great professional sales ( Sam ) he was such a breath of fresh air, no pushing just happy to help. My car will have a full service & new MOT. And will be delivered to my home address (free of charge) what a nice company to deal with best regards from a very happy lady. Thankyou.
Absolutely excellent Dealing with Gary and Kiteley Motors was a real pleasure. Very well pleased with the car of course; service was friendly and very helpful, even got the car talking to my phone. Excellent service, we'll be back - thank you.
Brilliant customer service. From the moment I emailed, then phoned for a viewing, and test drive I was greeted with such brilliant customer service, what a lovely company to do business with! My car is going to be delivered to me on Tuesday or Wednesday, after they do a full service and new MOT ( all free of charge) just to end on the car sales all look very clean and all different prices to suit all. The showroom is very nice also with some beautiful classic cars on view. I will recommend to my friends and family. Well done to all.
Beautiful 911 and worth the distance travelled As owners of a 911 (997) for six years we'd been looking for another 911 (991) for a while with nothing suitable found. We saw Garry's online and it was perfect for us. We enquired online and Garry responded quickly and a series of emails and calls followed where our questions were answered and a deal offered. We live 300 miles away and Garry recommended local hotels for us. At this point we had the confidence and peace of mind to arrange an appointment viewing. We arrived and Garry was expecting us with the 911 gleaming and we were on a test drive right away. The 911 exceeded our expectations in every way and upon our return we were overjoyed to close the deal. Garry is a pleasure to deal with, he clearly has a vast knowledge and experience of cars and the motor trade and runs a professional business. At no point did we feel pressurised or doubtful, and we couldn't recommended Kiteley Motors enough, especially if like us travelling from afar.
Great attention to detail kiteley motors definitely have that friendly but still professional approach
Car is very clean and presented very well.
Have a Had a fault appear with the car but the guys at kiteley did not mess around with getting the fault diagnosed and arranging the repairs.
So far very impressed 👍
Excellent All very straightforward. No pressure. The car was as described, and the guys went out of their way to help during the collection (I flew into Stanstead to be met). Very happy. (Adrian AudiS5)
Great Staff was friendly and polite. I was even given a 20 pounds petrol and the car was lovely. Except because it was sitting there for s long time it had s rust light connected that cost me extra 300 pounds as the light symbol was on.
Expectations exceeded. I was very happy with the service from Kiteley Motors. The staff were polite and a pleasure to deal with. I took a risk and bought unseen, after being told the car was in excellent condition. On close examination, I could only find a nick out of a rubber trim and (bizarrely) moss on the window frames, to fault it. KM also retro-fitted a rear sensor and delivered the car to my door both on the predicted date and at a reasonable cost. They have a very satisfied customer.
Great buying experience Great buying experience From the start to the end of the process the buying experience was first class. No pressure, no hard sell, no silly selling tactics. The guys were straight up and built a high level of trust, streets ahead of all the other garages I was considering when making this purchase - including a main dealer. Would buy from these guys again.
Took time to get to know me. Took time to get to know me and what I wanted. Sam was fantastic, he took time to understand me and get to know me and what I wanted. I just wanted to buy and not have any drama. I'd been let down by a local dealer and they had a similar car in stock, same sort of miles etc but it was a few hundred more. They wouldn't budge on the price but made for it by actually delivering what they said they would. Thanks, would buy again (BMW 320D M-Sport Touring)
Took time to get to know me and understand me. Took time to get to know me and what I wanted. Sam was fantastic, he took time to understand me and get to know me and what I wanted. I just wanted to buy and not have any drama. I’d been let down by a local dealer and they had a similar car in stock, same sort of miles etc but it was a few hundred more. They wouldn’t budge on the price but made for it by actually delivering what they said they would. Thanks, would buy again (BMW 320D M-Sport Touring)