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Howard Desautels
Howard Desautels
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    New Van
    I was looking for a new van for my business, and TraderVan had the perfect vehicle. It was reasonably priced, and service was excellent. We dealt with Tyler from the Brentwood branch, and he was very polite and professional. When we picked the van up, it had been fully serviced, cleaned etc. and runs really well. Would definitely buy from them again.
    Tina Williment
    Tina Williment
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      Outstanding service
      Professional service from start to finish , Terry and Hannah couldn't have been more helpful,very friendly and would definitely recommend and would use them again in the future. Thank you
      Michael ottley
      Michael ottley
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        Vauxhall vivaro
        Purchased a Vauxhall vivaro thru tradervan on finance .
        Excellent service ,delivered to my home Nice and clean ,I would definitely recommend .
        Michael ottley's picture of ...
        Michael ottley's picture of ...
        James Gordon
        James Gordon
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          Van sale
          I found tradervan while googling for vans for sale. Terry was very accommodating, considering my requirements. I purchased the van I was interested in. Terry delivered the van to my home. He also completed all the paperwork then too, including the dvla transfer on line.
          Thanks tradervan for a very quick and smooth service.
          Phil Grimes
          Phil Grimes
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            Excellent Service
            After searching around for a couple of weeks with no luck I visited Terry at Tradervan in Thurton. I told him what I needed, what my budget was, he said "no problems" and got me the van. Can't really improve on that service, can you?
            Danny Diggins
            Danny Diggins
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              Danny Diggins
              Very honest and professional, easy to deal with and will be using them again in the future
              Sheena Grant
              Sheena Grant
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                New business needed vans
                From start to finish Terry helped us with van's for our new company He made the whole experience a pleasure Will definitely use again and recommend Thank you 😀
                Mr Josphat Moyo
                Mr Josphat Moyo
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                  Van purchase
                  Excellent service, Iam very happy with the service I received from Tradervan although they didn't offer me a drink after a long drive but the rest of things went well! Thank you!
                  John Youngs
                  John Youngs
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                    Truck Purchase
                    We purchased a truck from Terry and we were very pleased with the service - we would highly recommend to others!!
                    Michael Duthie
                    Michael Duthie
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                      Very quick and professional.
                      Bought a Transit Tipper last week and very happy with the service from Terry and Kevin. Finance and collection arranged without fault. All ready and done before the date he first said. Thanks again.
                      Gavin Warnes
                      Gavin Warnes
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                        Vito van
                        Went in looking for a Vito . They had one at another depot which Terry arranged to have sent to them for me to look at. Very happy with service and price so brought it.
                        Thanks Terry 🙂.
                        Andy Statham
                        Andy Statham
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                          Vauxhall vivaro
                          From start to finish again as this is my 2nd purchase with tradervan.
                          The excellent service by the sales team to get me into my new vehicle.
                          Would recommend tradervan to anyone wishing to purchase a vehicle.
                          Gerard Cahill
                          Gerard Cahill
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                            Transaction incomplete
                            2 email requests for reviews but the vehicle purchased has not been ready for collection !
                            Perhaps note to request reviews after transactions have been completed.
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                            Tim Saltmarsh
                            Tim Saltmarsh
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                              very good
                              i need a good van to convert to a campervan , lot of info on how to convert van,
                              Many thanks
                              Tim
                              Charlie Stringer
                              Charlie Stringer
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                                Great service from start to finish.
                                I cannot recommend Tradervan enough. From start to finish, I’ve been given nothing but guidance and support when choosing the correct vehicle for me. Kevin at the Thurton branch is the man who helped me out. Any troubles, call him. He would be only too happy to help. I just want to say a massive thanks to the guys at Tradervan for finally making my dreams become a reality. 👌🏻👌🏻👌🏻
                                Rodney Gazzard
                                Rodney Gazzard
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                                  Tailor-made Service.
                                  As a newbie to the commercial van sector I found Kevin and Terry incredibly helpful and patient. They took time to understand what I might need for my new business and made sure they found the vehicle best suited for it.
                                  The whole process was painless and they even delivered the van to home.
                                  Cheers guys. 👍
                                  Phil Lomax
                                  Phil Lomax
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                                    my new van
                                    I would choose tradervan again and would recommend them as I dealt with kevin heap he was brilliant from the first phone call to meeting him on Friday night to collect my new van defo 5 star treatment
                                    Callum Milton
                                    Callum Milton
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                                      Excellent
                                      Very helpful ,great price, kept to time lines, Awsome van. Really enjoyed the experience and have told everyone about where I got the van from. Thank you so much. I’m still yet to get that cup of tea tho 🤔 haha.
                                      ⭐️🌟⭐️🌟⭐️
                                      Scott Holden
                                      Scott Holden
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                                        Very good
                                        Welcomed me in, were very kind and helpful find a truck suited best for me and I can say they did that exceptionally well.
                                        Jamie Challis
                                        Jamie Challis
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                                          Great company was a pleasure
                                          Great experience very helpful and professional would definitely recommend to others in the future
                                          Geoff Chapman
                                          Geoff Chapman
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                                            Tradervan purchase of Iveco Luton.
                                            paul was very helpful,sorted everything out recommend tradervan. all paperwork m.o.t.,tax and sorted as soon as i got there.
                                            Karl Fitzgeorge
                                            Karl Fitzgeorge
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                                              Spot on !!
                                              Really helpful and very easy to buy a van from 100% I'll be phoning them for my next van . Cheers Paul
                                              Danny Anderson
                                              Danny Anderson
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                                                Great Service
                                                Great service, really knowledgeable. Really helpful as we are a startup and needed advice. Very genuine.
                                                Christine Graves
                                                Christine Graves
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                                                  Purchase of small van
                                                  Very easy to talk to. No pushy salesman relaxed atmosphere. Good turn around time bought on Thursday ready in Monday
                                                  Only very slight niggle no radio code available BUT remedied in 1hour !
                                                  Definitely recommend
                                                  Ben Adams
                                                  Ben Adams
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                                                    Vw amarok purchase.
                                                    Very helpful and friendly service. Not pushy in any way. Will definitely recommend to others.
                                                    Ross Hann
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                                                      Citroen Relay
                                                      Not had the best experience with my purchase of Citroen Relay Van, purchased 10 plate for £6,600 98k mileage, dual mass fly wheel went after 6k miles and there customer protection refused to pay out as via video footage they agreed it was down to wear and tear rather than a manufacturer error, since then I’ve spent a further 4.5k on repairs. When I contacted them the guy dealing with warranty was on holiday and would get back to me, after a further email no response and warranty chap still on holiday six months later it seems. Although people dealing with my purchase at the time seem really genuine and good people.
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                                                      22/01/2019
                                                      Response by
                                                      Terry Minter
                                                      Director Mr Hann, thank you for your review it is good to hear that your experience with us regarding the purchase was satisfactory. Sorry to hear about the subsequent issues with the warranty people we are looking into that now and will try and get a reply for you as to why your experience with them was so poor. Also why your contact was on holiday everytime you were in contact as that too sounds a little strange.
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                                                      Steven Clayton
                                                      Steven Clayton
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                                                        2nd van now
                                                        Cannot do enough for you down there Will be going back To trade my other van in. All vans come fully serviced And staff are always Help with all the paperwork you need 👍
                                                        graham john randle
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                                                          Excellent service
                                                          What can I say this is my second vehicle I have bought from trader van and I will be going back again when I trade my new van back in Terry made me feel very welcome and gave me the right package we sat down together and he asked me what I was looking for in a vehicle I told him and he done his most to deliver and he did so guys get yourself down to see Terry at trader van you will not be disappointed thanks graham
                                                          Juozas Jasiunas
                                                          Juozas Jasiunas
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                                                            5star
                                                            Great people to deal with , very helpful and supply great van, enjoying the experience , will contact them again if need it, thanks JJ
                                                            Spencer Payne
                                                            Spencer Payne
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                                                              Amazing as usual
                                                              3rd van I have bought from these guys and every time they make it a painless journey , literally can’t thank them enough for everything , see you in a couple of years for my next van :)

                                                              Best wishes Spencer
                                                              Johann Quintana
                                                              Johann Quintana
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                                                                Excellent service
                                                                I was lucky to find a trader van on the internet and from the first moment Kevin helped me in all the steps and I got a very good van thanks
                                                                Johann Quintana's picture of...
                                                                Andrew Smith
                                                                Andrew Smith
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                                                                  Very quick
                                                                  Thank you for your service , and for been so fast on your communication and a very efficient experience
                                                                  Andy moore
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                                                                    Brilliant service from start to finish
                                                                    After looking everywhere for a van and being messed around I came across tradervan I now have a lovely van at the right price.i dealt with Kevin all the way through the very easy process he even agreed to meet me after hours to collect the van as I lived miles away and worked long hours he couldn't of been more helpful. Overall a quick friendly and great service. Thanks again Andy.
                                                                    shaun o'brien
                                                                    shaun o'brien
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                                                                      Modern method of buying, superb from start to finish
                                                                      Have had our new luton van for a few weeks now & faultless.

                                                                      Like many business owners I just didn't have time to travel searching for a used van, purchased a 3 yr old iveco with low miles. Carried out a facetime viewing on 3 vans, sales person pointed out everything, and happily viewed and operated parts I wanted to see. Warranty, full mot, low mileage, good condition used van & delivered to us. Took me less than 30 mins for the face time, as apposed to traveling all day looking at rubbish and being disappointed.

                                                                      5 Star service.

                                                                      Many thanks Shaun @ Direct Plants Ltd
                                                                      Jason Gladden
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                                                                        Renault Traffic, high top 2016
                                                                        Excellent van. Very friendly and professional service. Made buying a van much easier than on previous occassions.
                                                                        Only one thing to note! Communication could be a little more faster. Slow to get back at times, but this is only a small observation :) Would definitely use you again.
                                                                        cheers, Jason
                                                                        Mark Weller
                                                                        Mark Weller
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                                                                          Vivaro 2012
                                                                          Absolutely brilliant service,
                                                                          Terry and the team supplied me just what I wanted and nothing was to much trouble, kept in the loop at all times, I never knew buying a van could be made this easy, Terry asked me what I wanted and came back with a few choices for me, no pressure to buy, I would recommend trader van to anyone, I live 170 miles away from trader van, Terry offered for me to either pick up or he could deliver, and what a cracking price to be delivered, absolutely outstanding service, THANKS FOR EVERYTHING TERRY
                                                                          Emma Pucknell
                                                                          Emma Pucknell
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                                                                            excellant service.
                                                                            bought a lovely car from tradervan. no sales gimmicks just honesty. very happy to say the least.
                                                                            cheers Terry.
                                                                            Emma Pucknell's picture of T...
                                                                            Colin Hackford
                                                                            Colin Hackford
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                                                                              Poor after sales response
                                                                              Contacting Trader van was simple and return calls prompt,
                                                                              the questions asked were answered and assurance that the vehicle lived up to specification as described on the trade site.

                                                                              One of the requests from us was the need for 2 keys as one is kept in our office for emergency reasons.

                                                                              When the vehicle was delivered only one key was supplied and an explanation that another would take a couple of Months.

                                                                              Trader van was contacted on a Monday 29th October and a message left for Jack to contact us, as no contact was made we then spoke to Jack on Thursday 1st November, the vehicle was delivered on Saturday 27th October.

                                                                              The date today is 6th November and as of writing this review no further contact has been made with us.
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                                                                              22/01/2019
                                                                              Response by
                                                                              Terry Minter
                                                                              Director Colin hi. Apologies for the delay replying however Jack no longer works with us which is why this issue slipped the net. Please do get in touch so we can get to the bottom of why you haven't had the second key yet. Thank you.
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                                                                              Trev Catton
                                                                              Trev Catton
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                                                                                Excellent
                                                                                Excellent service & follow up. Paperwork arrived within days & couldn't be happier with the vans which are in a clean & good condition.
                                                                                Colin Hackford
                                                                                Colin Hackford
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                                                                                  Hi Terry we cannot yet give a review as we have not yet received the vehicle or completed the transaction?
                                                                                  Hi Terry,
                                                                                  We have not yet received the vehicle or completed the transaction, therefore at this time we are unable to submit a review, but will be happy too when the business is completed!
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                                                                                  Chris Davis
                                                                                  Chris Davis
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                                                                                    Excellent
                                                                                    Great service from start to finish, very helpful, nothing was too much trouble, would highly recommend
                                                                                    Terry Wollen
                                                                                    Terry Wollen
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                                                                                      Cowboys
                                                                                      Do not ever buy a van from these guys paid 14000 for a Mercedes Vito was told by tradervan to book into Mercedes to get the sensor done and I book the van into Mercedes turns out the van need £1,000 worth of work done tried to contact tradervan yet nobody ever seems to get back to you happy enough to take your money but not happy enough to help you
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                                                                                      22/01/2019
                                                                                      Response by
                                                                                      Terry Minter
                                                                                      Director Terry hi. I understand these issues have now been resolved. I trust you are now happy with our service and that the issue had been with the Mercedes main dealer and not us. Thank you.
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                                                                                      James Swinden
                                                                                      James Swinden
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                                                                                        Superb
                                                                                        Was treated very well, on a personal level by Kevin and came away with exactly what I was after, chose from a great selection of vans and couldn’t be happier with my van. Would highly recommend to anyone looking for a new van
                                                                                        Many thanks
                                                                                        Michael Hogarth
                                                                                        Michael Hogarth
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                                                                                          A very satisfied Customer at Tradervan.
                                                                                          I recently purchased a Van from Tradervan and found it to be a very enjoyable experience dealing with a professional team of people with no sales pressure what so ever. The Team were very helpful during the early stages of me selecting a van and making the right choice through to the final purchase. I would recommend Tradervan to anybody looking for a quality Vehicle.
                                                                                          Joseph Massey
                                                                                          Joseph Massey
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                                                                                            Treated really well
                                                                                            Second time I've used this company great service and will use again for my next van
                                                                                            Tony Cox
                                                                                            Tony Cox
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                                                                                              Very good
                                                                                              Pleased with the sales service provided by Kevin. Never once felt under pressure to purchase always kept me informed of progress and once sale was complete he remained extremely helpful . Highly recommend.
                                                                                              Brian Herbert
                                                                                              Brian Herbert
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                                                                                                Very good service
                                                                                                Nice friendly and helpful people
                                                                                                Only to please to help and advise any issues are dealt with
                                                                                                Only bought the van last week so far very please. Excellent valet service to the van too
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