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david laird
david laird

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    We Love Reviews
    very helpful and easy to deal with
    Callum sorted me out with the van I needed, everything done on line and over the phone. He organised delivery to the port and I picked up my new van in Belfast. I am very happy with the service and the van.
    great job lads thanks.
    neill mackay
    neill mackay
      We Love Reviews
      APPALLING
      Requested a transit Euro 6 in mint condition due to type of work I carry out. £20K limit. Was contacted by Callum who advised had just the van. Was told mot'd but on day of delivery advised it needed 3 new tyres?? HOW DID IT GET THROUGH THE MOT! Had to wait for these to be ordered and put on. The day of delivery came when the owners son got to the bottom of my road it appeared the ignition had packed up. On looking round the van even the light was not great there was scratches on the paintwork which had not been sorted even though they had told me it had in paint shop for a mark on the side door?? looking at it in the daylight it was worse than I had thought. Inside was a mess and not to specification requested. Advised I wanted a refund and to take the van back. Terry rang and said if I listed what I wanted done he would get this done and delivered. I decided to give them a 2nd chance and he seem quite genuine. The van was delivered on Sat 31/10. Van was ok and rectified. That evening the log book had arrived and it appeared the van was a EURO5 not what I had asked for. Imediately rang the son who advised did not deal with refunds. TO DATE HAVE HAD NO PHONE CALL EVEN THOUGH I HAVE RUNG EVERY DAY AND LEFT MESSAGES AT 3/4 TIMES DAILY FOR THEM TO CALL ME. OBVIOUSLY DOES NOT WANT TO GIVE ME A REFUND BUT ISN'T MAN ENOUGH TO CALL ME AND TELL ME. CALLUM HAD CONFIRMED THAT HE THOUGHT THE VAN WAS A EURO6 AND WAS A MISTAKE. I WOULD NOT RECOMMEND THIS COMPANY TO MY WORST ENEMY. APPALLING SERVICE AND AM NOW LEFT WITH A £17K VAN.... NOT THE SERVICE YOU WOULD EXPECT WHEN THEY GUARANTEE A REFUND IF NOT HAPPY WITH THE VEHICLE. DON'T BUY FROM THIS COMPANY!!!!! I have read the terms and conditions of leaving a review and this is a true account of the service I have received.
      David Russel
      David Russel

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        We Love Reviews
        Quick and easy
        Messaged late one Sunday and got a reply within minutes, Terry went out of his way to deliver the van to where I was working, 5* would recommend
        Adrian Humphries
        Adrian Humphries

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          We Love Reviews
          Excellent
          Great experience
          Terry , Calum & Hannah very helpful
          If you can get over the fact West Ham Fans you won’t regret using these guys 😉
          Neil Mongor
          Neil Mongor
            We Love Reviews
            Do not buy from here
            Quick enough to offer, promise and take your money
            But once they have your money
            They go back on promises and just ignore your emails
            I’m sure there are plenty of better more honest can sales places who do stick to there words
            Sliz Gillard
            Sliz Gillard

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              We Love Reviews
              Brilliant service and super helpful!
              Brilliant service from start to finish. We viewed the van via FaceTime. Every question was answered. Love Terry's no-nonsense approach. He even went out his way to save us money. The van was delivered to our closest depot for us to collect as requested. We would 100% recommend!!
              Jim Boy
              Jim Boy

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                We Love Reviews
                Easy to deal with
                Did the whole thing online and had the van delivered which was real simple. Van arrived as described. Would recommend
                Jim Boy's picture of TraderV...
                Elaine Gerrard
                Elaine Gerrard

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                  We Love Reviews
                  Excellent throughout!
                  From start to finish all the staff at Tradervan were so helpful in helping me purchase the van I was looking for. They gave me good advice and I am very happy with the finance I was offered through negotiating with lenders.
                  All in all I would 100% recommend buying from Tradervan.

                  Kevin Hilliard
                  Kevin Hilliard

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                    We Love Reviews
                    Great service
                    I am extremely pleased with the service I have received in buying my van from this company. Terry went above and beyond to ensure the van I purchased was ready in the time frame I wanted to collect. All staff were very friendly, helpful and polite at all times both face to face and over the phone .
                    David Parkin
                    David Parkin

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                      We Love Reviews
                      Excellent
                      Recently bought two vehicles from terry at trader van the service was excellent as always nothing too much trouble and they even sourced a top for the truck. This is now 5 vehicles I have bought of trader van first when they were in farm yard in middle no were and now with two garages but the service is still as good if not better. Nothing too much trouble.
                      David, blueberry landscapes
                      Christopher Lincoln
                      Christopher Lincoln

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                        Excellent
                        Helped us find the perfect truck and was very patient when we couldn’t decide which make... Very happy with the chosen vehicle. Helpful and supportive when sorting the finance side out 😊
                        Christopher Lincoln's pictur...
                        Simon Byatt
                        Simon Byatt

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                          We Love Reviews
                          Highly recommended
                          Terry n Hannah went out of their way for me to be able to take the van the same day
                          Would recommend anyone to use them
                          Graham Forward
                          Graham Forward

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                            We Love Reviews
                            Very good
                            I have brought 3 vans and have had good service every time would definitely recommend it was a pleasure to do business with them
                            Grant Peruzzi
                            Grant Peruzzi

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                              We Love Reviews
                              very happy
                              very happy with the my experience good friendly staff, good quality vans and very easy process. i would highly recommend these and looking forward to working with them more in the future buying and selling vehicles.
                              Luke Yallop
                              Luke Yallop

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                                We Love Reviews
                                An Absolute Pleasure
                                My van broke on the Wednesday night, and by Saturday afternoon i was driving my nice shiny van from Van Trader.

                                The Thursday i had called up about a van, gone to view it. Test drove and then sat down and talked some figures with a sales rep and left a deposit all in the same day. Everything was so easy, i felt extremely welcome and felt the staff really went out of their way to give me a 5 star experience. I had signed the paperwork online, didn't even have to go out of my way. I had excellent communication on the Friday and by Saturday I collected my van with a fresh MOT and Service and cleaned.

                                After-sales has also been very welcoming and I've really felt looked after by everyone at Van Trader. I was even given a free motocross kit as a thank you! I look forward to flying the Van Trader colours!
                                Luke Yallop's picture of Tra...
                                Nadir Ali
                                Nadir Ali

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                                  We Love Reviews
                                  Special day
                                  I got a great deal here with trade van , Great service and helpful hardworking staff.
                                  Really recommend buying from them.
                                  Barry Watts
                                  Barry Watts
                                    We Love Reviews
                                    How I found my experience
                                    I found the whole experience quite good as Terry was very helpful and he was very experienced at his job. He made me feel confident in his selling technique. I found Terry to be very friendly and helpful and I would definitely recommend TradeaVan to anyone who is looking for a vehicle.
                                    Robert Inman
                                    Robert Inman

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                                      We Love Reviews
                                      Very good service. No hassle buying
                                      From the minute we arrived we had great service.
                                      Terry was helpful and ever question we had Terry had the information on the vans we needed.
                                      After the test drive and a little chat about the warranty we got I decided to buy the van.
                                      Thank you Terry
                                      Russell Bleach
                                      Russell Bleach

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                                        Renault Master van
                                        A very good experience, treated well and did everything I asked. Hope all goes well for Tradervan in the future.
                                        Lee Dowsing
                                        Lee Dowsing

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                                          We Love Reviews
                                          Van purchase
                                          Great van well pleased,
                                          Young lady on reception excellent service pleasure to deal with would well recommend.
                                          Many thanks again
                                          Lee
                                          Clare Spall
                                          Clare Spall

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                                            We Love Reviews
                                            Excellent Customer Service
                                            Recently bought a van from Terry. Not very often that customer service levels are not only met but exceeded. Definitely highly recommend.
                                            Clare Spall's picture of Tra...
                                            Charles Bagnall
                                            Charles Bagnall
                                              We Love Reviews
                                              Great service, friendly team
                                              Recent purchase of Toyota Hilux - straightforward easy process. Terry was straight talking and we collected the truck which was valeted and serviced as promised. All the paperwork was taken care of and we hope to do business with Terry and his team again in the future.
                                              Liam Hegarty
                                              Liam Hegarty

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                                                We Love Reviews
                                                Very good
                                                Everything was dealt with very quickly and very professionally. Quick replies to every message and call that was made
                                                Chris Eastaugh
                                                Chris Eastaugh

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                                                  Fast, simple and great deal
                                                  Turned up needing a van, struck a deal and next day I drove away in van. All the staff are pleasant and very helpful. 100% recommend tradervan.
                                                  Emily Wynn
                                                  Emily Wynn

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                                                    We Love Reviews
                                                    Brilliant service very helpful and friendly
                                                    Bought my truck and had taken it home in 48hrs with a new MOT and service, excellent service and sales team were friendly.
                                                    Stanley Cornish
                                                    Stanley Cornish

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                                                      We Love Reviews
                                                      Bought a van
                                                      An overall good experience and I am to date very happy with the van I bought
                                                      Daniel Twitchett
                                                      Daniel Twitchett

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                                                        Dan twitchett
                                                        Terry was great from the start
                                                        He worked very hard to find the right deal and also delivered it straight to my work
                                                        Thank you terry and Tyler
                                                        Gary Miller
                                                        Gary Miller

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                                                          We Love Reviews
                                                          Tradervan. Very Good
                                                          If you need a van the Terry is your man.
                                                          All at tradervan are Very helpful.
                                                          Thank you.
                                                          Debbie Anderson
                                                          Debbie Anderson
                                                            We Love Reviews
                                                            Easy transaction
                                                            Terry made us feel very welcome, even got a cup of coffee 😄. We got a really good deal on the car we eventually bought. Will definitely be recommending Tradervan to our family and friends when they are looking for a vehicle!! 5*
                                                            Oliver Rees
                                                            Oliver Rees

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                                                              Buying my van
                                                              Saw a van on eBay and enquires about it , Terry was very helpful by giving me a face time call to show me around the van which was brilliant , my father in law then popped in to test drive it and it was spot on , the service was brilliant very quick and efficient and would highly recommend these guys !
                                                              Steven Edwards
                                                              Steven Edwards

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                                                                We Love Reviews
                                                                From Norwich to Guernsey
                                                                I live in Guernsey so was a little nervous about purchasing a van from the UK but Tradervan made the whole process very easy and even delivered my new van to the ferry terminal for me. All I had to do was collect the van when it arrived in Guernsey. I am one happy customer, my new van does not disappoint. Thank you Tradervan, I would definitely recommend you and use your services again, Steve Edwards, Guernsey
                                                                Alan Bolden
                                                                Alan Bolden

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                                                                  We Love Reviews
                                                                  They made the process stress free.
                                                                  I see Trader Van advertised on line. My current van was letting me down. I decided to have a look at what they had available. The website was easy to use. I decided to give them a call and explain my situation. I had a lot of work booked in so needed a van that day. I spoke to someone and described what I was looking for. He said he would come back to me straight away. I was happy to hear from him within 30 mins. He gave me some options. I chose the van I wanted then sorted all the rest out on the phone. I picked the van up later that day. I was back working the next day.
                                                                  nerijus morkunas
                                                                  nerijus morkunas
                                                                    We Love Reviews
                                                                    worst company ever
                                                                    Avaoid if possible, They will mess with you for as long as you have your guarantee. In the of the day they will ignore you
                                                                    John Perez
                                                                    John Perez

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                                                                      We Love Reviews
                                                                      Good service and vehicle
                                                                      Very happy my vehicle all as described. Good service and no problems. Had the van for few days now and all is good
                                                                      Digby Culling
                                                                      Digby Culling

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                                                                        We Love Reviews
                                                                        Very pleased with the purchase
                                                                        Took the vehicle for a test drive, negoiated the price, did the deal. Staff very helpful, would use again.
                                                                        Harry Button
                                                                        Harry Button

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                                                                          We Love Reviews
                                                                          Quick and good sale and experience
                                                                          Company where very good with the transaction and answering any questions, highly recommend.
                                                                          Lisa Tegg
                                                                          Lisa Tegg

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                                                                            We Love Reviews
                                                                            Fantastic service ❤️
                                                                            Terry is a lovely chap, not too pushy and answered all of my dads questions. Very friendly and lovely service, definitely be going back when I need a new van for my growing business. Lisa / Ray
                                                                            Howard Desautels
                                                                            Howard Desautels

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                                                                              We Love Reviews
                                                                              New Van
                                                                              I was looking for a new van for my business, and TraderVan had the perfect vehicle. It was reasonably priced, and service was excellent. We dealt with Tyler from the Brentwood branch, and he was very polite and professional. When we picked the van up, it had been fully serviced, cleaned etc. and runs really well. Would definitely buy from them again.
                                                                              Tina Williment
                                                                              Tina Williment

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                                                                                We Love Reviews
                                                                                Outstanding service
                                                                                Professional service from start to finish , Terry and Hannah couldn't have been more helpful,very friendly and would definitely recommend and would use them again in the future. Thank you
                                                                                Michael ottley
                                                                                Michael ottley

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                                                                                  We Love Reviews
                                                                                  Vauxhall vivaro
                                                                                  Purchased a Vauxhall vivaro thru tradervan on finance .
                                                                                  Excellent service ,delivered to my home Nice and clean ,I would definitely recommend .
                                                                                  Michael ottley's picture of ...
                                                                                  Michael ottley's picture of ...
                                                                                  James Gordon
                                                                                  James Gordon

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                                                                                    Van sale
                                                                                    I found tradervan while googling for vans for sale. Terry was very accommodating, considering my requirements. I purchased the van I was interested in. Terry delivered the van to my home. He also completed all the paperwork then too, including the dvla transfer on line.
                                                                                    Thanks tradervan for a very quick and smooth service.
                                                                                    Phil Grimes
                                                                                    Phil Grimes

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                                                                                      We Love Reviews
                                                                                      Excellent Service
                                                                                      After searching around for a couple of weeks with no luck I visited Terry at Tradervan in Thurton. I told him what I needed, what my budget was, he said "no problems" and got me the van. Can't really improve on that service, can you?
                                                                                      Danny Diggins
                                                                                      Danny Diggins

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                                                                                        Danny Diggins
                                                                                        Very honest and professional, easy to deal with and will be using them again in the future
                                                                                        Sheena Grant
                                                                                        Sheena Grant

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                                                                                          We Love Reviews
                                                                                          New business needed vans
                                                                                          From start to finish Terry helped us with van's for our new company He made the whole experience a pleasure Will definitely use again and recommend Thank you 😀
                                                                                          Mr Josphat Moyo
                                                                                          Mr Josphat Moyo
                                                                                            We Love Reviews
                                                                                            Van purchase
                                                                                            Excellent service, Iam very happy with the service I received from Tradervan although they didn't offer me a drink after a long drive but the rest of things went well! Thank you!
                                                                                            John Youngs
                                                                                            John Youngs

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                                                                                              Truck Purchase
                                                                                              We purchased a truck from Terry and we were very pleased with the service - we would highly recommend to others!!
                                                                                              Michael Duthie
                                                                                              Michael Duthie

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                                                                                                Very quick and professional.
                                                                                                Bought a Transit Tipper last week and very happy with the service from Terry and Kevin. Finance and collection arranged without fault. All ready and done before the date he first said. Thanks again.
                                                                                                Gavin Warnes
                                                                                                Gavin Warnes

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                                                                                                  Vito van
                                                                                                  Went in looking for a Vito . They had one at another depot which Terry arranged to have sent to them for me to look at. Very happy with service and price so brought it.
                                                                                                  Thanks Terry 🙂.
                                                                                                  Andy Statham
                                                                                                  Andy Statham

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                                                                                                    Vauxhall vivaro
                                                                                                    From start to finish again as this is my 2nd purchase with tradervan.
                                                                                                    The excellent service by the sales team to get me into my new vehicle.
                                                                                                    Would recommend tradervan to anyone wishing to purchase a vehicle.
                                                                                                    Gerard Cahill
                                                                                                    Gerard Cahill
                                                                                                      We Love Reviews
                                                                                                      Transaction incomplete
                                                                                                      2 email requests for reviews but the vehicle purchased has not been ready for collection !
                                                                                                      Perhaps note to request reviews after transactions have been completed.
                                                                                                      About Us…
                                                                                                      TraderVan

                                                                                                      TraderVan


                                                                                                       Ongar Road,
                                                                                                      Kelvedon Hatch,
                                                                                                      Brentwood, Essex, CM150JX
                                                                                                      •   01277356598



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                                                                                                      Overall Rating…
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

                                                                                                      The overall rating takes into account only reviews collected on We Love Reviews
                                                                                                      206 REVIEWS IN TOTAL AND 119 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                                                       105 VERIFIED CUSTOMERS
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                                                                                                      • Google Google
                                                                                                        Overall Rating: 4.7
                                                                                                      • We Love Reviews We Love Reviews
                                                                                                        Overall Rating: 4.7
                                                                                                      • Car Dealer Reviews Car Dealer Reviews
                                                                                                        Overall Rating: 4.3
                                                                                                      • Facebook Facebook
                                                                                                        Overall Rating: 4.3
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