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Mr Josphat Moyo
Mr Josphat Moyo
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    Van purchase
    Excellent service, Iam very happy with the service I received from Tradervan although they didn't offer me a drink after a long drive but the rest of things went well! Thank you!
    John Youngs
    John Youngs
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      Truck Purchase
      We purchased a truck from Terry and we were very pleased with the service - we would highly recommend to others!!
      Michael Duthie
      Michael Duthie
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        Very quick and professional.
        Bought a Transit Tipper last week and very happy with the service from Terry and Kevin. Finance and collection arranged without fault. All ready and done before the date he first said. Thanks again.
        Gavin Warnes
        Gavin Warnes
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          Vito van
          Went in looking for a Vito . They had one at another depot which Terry arranged to have sent to them for me to look at. Very happy with service and price so brought it.
          Thanks Terry 🙂.
          Andy Statham
          Andy Statham
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            Vauxhall vivaro
            From start to finish again as this is my 2nd purchase with tradervan.
            The excellent service by the sales team to get me into my new vehicle.
            Would recommend tradervan to anyone wishing to purchase a vehicle.
            Gerard Cahill
            Gerard Cahill
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              Transaction incomplete
              2 email requests for reviews but the vehicle purchased has not been ready for collection !
              Perhaps note to request reviews after transactions have been completed.
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              Tim Saltmarsh
              Tim Saltmarsh
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                very good
                i need a good van to convert to a campervan , lot of info on how to convert van,
                Many thanks
                Tim
                Charlie Stringer
                Charlie Stringer
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                  Great service from start to finish.
                  I cannot recommend Tradervan enough. From start to finish, I’ve been given nothing but guidance and support when choosing the correct vehicle for me. Kevin at the Thurton branch is the man who helped me out. Any troubles, call him. He would be only too happy to help. I just want to say a massive thanks to the guys at Tradervan for finally making my dreams become a reality. 👌🏻👌🏻👌🏻
                  Rodney Gazzard
                  Rodney Gazzard
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                    Tailor-made Service.
                    As a newbie to the commercial van sector I found Kevin and Terry incredibly helpful and patient. They took time to understand what I might need for my new business and made sure they found the vehicle best suited for it.
                    The whole process was painless and they even delivered the van to home.
                    Cheers guys. 👍
                    Phil Lomax
                    Phil Lomax
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                      my new van
                      I would choose tradervan again and would recommend them as I dealt with kevin heap he was brilliant from the first phone call to meeting him on Friday night to collect my new van defo 5 star treatment
                      Callum Milton
                      Callum Milton
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                        Excellent
                        Very helpful ,great price, kept to time lines, Awsome van. Really enjoyed the experience and have told everyone about where I got the van from. Thank you so much. I’m still yet to get that cup of tea tho 🤔 haha.
                        ⭐️🌟⭐️🌟⭐️
                        Scott Holden
                        Scott Holden
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                          Very good
                          Welcomed me in, were very kind and helpful find a truck suited best for me and I can say they did that exceptionally well.
                          Jamie Challis
                          Jamie Challis
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                            Great company was a pleasure
                            Great experience very helpful and professional would definitely recommend to others in the future
                            Geoff Chapman
                            Geoff Chapman
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                              Tradervan purchase of Iveco Luton.
                              paul was very helpful,sorted everything out recommend tradervan. all paperwork m.o.t.,tax and sorted as soon as i got there.
                              Karl Fitzgeorge
                              Karl Fitzgeorge
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                                Spot on !!
                                Really helpful and very easy to buy a van from 100% I'll be phoning them for my next van . Cheers Paul
                                Danny Anderson
                                Danny Anderson
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                                  Great Service
                                  Great service, really knowledgeable. Really helpful as we are a startup and needed advice. Very genuine.
                                  Christine Graves
                                  Christine Graves
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                                    Purchase of small van
                                    Very easy to talk to. No pushy salesman relaxed atmosphere. Good turn around time bought on Thursday ready in Monday
                                    Only very slight niggle no radio code available BUT remedied in 1hour !
                                    Definitely recommend
                                    Ben Adams
                                    Ben Adams
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                                      Vw amarok purchase.
                                      Very helpful and friendly service. Not pushy in any way. Will definitely recommend to others.
                                      Ross Hann
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                                        Citroen Relay
                                        Not had the best experience with my purchase of Citroen Relay Van, purchased 10 plate for £6,600 98k mileage, dual mass fly wheel went after 6k miles and there customer protection refused to pay out as via video footage they agreed it was down to wear and tear rather than a manufacturer error, since then I’ve spent a further 4.5k on repairs. When I contacted them the guy dealing with warranty was on holiday and would get back to me, after a further email no response and warranty chap still on holiday six months later it seems. Although people dealing with my purchase at the time seem really genuine and good people.
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                                        22/01/2019
                                        Response by
                                        Terry Minter
                                        Director Mr Hann, thank you for your review it is good to hear that your experience with us regarding the purchase was satisfactory. Sorry to hear about the subsequent issues with the warranty people we are looking into that now and will try and get a reply for you as to why your experience with them was so poor. Also why your contact was on holiday everytime you were in contact as that too sounds a little strange.
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                                        Steven Clayton
                                        Steven Clayton
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                                          2nd van now
                                          Cannot do enough for you down there Will be going back To trade my other van in. All vans come fully serviced And staff are always Help with all the paperwork you need 👍
                                          graham john randle
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                                            Excellent service
                                            What can I say this is my second vehicle I have bought from trader van and I will be going back again when I trade my new van back in Terry made me feel very welcome and gave me the right package we sat down together and he asked me what I was looking for in a vehicle I told him and he done his most to deliver and he did so guys get yourself down to see Terry at trader van you will not be disappointed thanks graham
                                            Juozas Jasiunas
                                            Juozas Jasiunas
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                                              5star
                                              Great people to deal with , very helpful and supply great van, enjoying the experience , will contact them again if need it, thanks JJ
                                              Spencer Payne
                                              Spencer Payne
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                                                Amazing as usual
                                                3rd van I have bought from these guys and every time they make it a painless journey , literally can’t thank them enough for everything , see you in a couple of years for my next van :)

                                                Best wishes Spencer
                                                Johann Quintana
                                                Johann Quintana
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                                                  Excellent service
                                                  I was lucky to find a trader van on the internet and from the first moment Kevin helped me in all the steps and I got a very good van thanks
                                                  Johann Quintana's picture of...
                                                  Andrew Smith
                                                  Andrew Smith
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                                                    Very quick
                                                    Thank you for your service , and for been so fast on your communication and a very efficient experience
                                                    Andy moore
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                                                      Brilliant service from start to finish
                                                      After looking everywhere for a van and being messed around I came across tradervan I now have a lovely van at the right price.i dealt with Kevin all the way through the very easy process he even agreed to meet me after hours to collect the van as I lived miles away and worked long hours he couldn't of been more helpful. Overall a quick friendly and great service. Thanks again Andy.
                                                      shaun o'brien
                                                      shaun o'brien
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                                                        Modern method of buying, superb from start to finish
                                                        Have had our new luton van for a few weeks now & faultless.

                                                        Like many business owners I just didn't have time to travel searching for a used van, purchased a 3 yr old iveco with low miles. Carried out a facetime viewing on 3 vans, sales person pointed out everything, and happily viewed and operated parts I wanted to see. Warranty, full mot, low mileage, good condition used van & delivered to us. Took me less than 30 mins for the face time, as apposed to traveling all day looking at rubbish and being disappointed.

                                                        5 Star service.

                                                        Many thanks Shaun @ Direct Plants Ltd
                                                        Jason Gladden
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                                                          Renault Traffic, high top 2016
                                                          Excellent van. Very friendly and professional service. Made buying a van much easier than on previous occassions.
                                                          Only one thing to note! Communication could be a little more faster. Slow to get back at times, but this is only a small observation :) Would definitely use you again.
                                                          cheers, Jason
                                                          Mark Weller
                                                          Mark Weller
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                                                            Vivaro 2012
                                                            Absolutely brilliant service,
                                                            Terry and the team supplied me just what I wanted and nothing was to much trouble, kept in the loop at all times, I never knew buying a van could be made this easy, Terry asked me what I wanted and came back with a few choices for me, no pressure to buy, I would recommend trader van to anyone, I live 170 miles away from trader van, Terry offered for me to either pick up or he could deliver, and what a cracking price to be delivered, absolutely outstanding service, THANKS FOR EVERYTHING TERRY
                                                            Emma Pucknell
                                                            Emma Pucknell
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                                                              excellant service.
                                                              bought a lovely car from tradervan. no sales gimmicks just honesty. very happy to say the least.
                                                              cheers Terry.
                                                              Emma Pucknell's picture of T...
                                                              Colin Hackford
                                                              Colin Hackford
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                                                                Poor after sales response
                                                                Contacting Trader van was simple and return calls prompt,
                                                                the questions asked were answered and assurance that the vehicle lived up to specification as described on the trade site.

                                                                One of the requests from us was the need for 2 keys as one is kept in our office for emergency reasons.

                                                                When the vehicle was delivered only one key was supplied and an explanation that another would take a couple of Months.

                                                                Trader van was contacted on a Monday 29th October and a message left for Jack to contact us, as no contact was made we then spoke to Jack on Thursday 1st November, the vehicle was delivered on Saturday 27th October.

                                                                The date today is 6th November and as of writing this review no further contact has been made with us.
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                                                                22/01/2019
                                                                Response by
                                                                Terry Minter
                                                                Director Colin hi. Apologies for the delay replying however Jack no longer works with us which is why this issue slipped the net. Please do get in touch so we can get to the bottom of why you haven't had the second key yet. Thank you.
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                                                                Trev Catton
                                                                Trev Catton
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                                                                  Excellent
                                                                  Excellent service & follow up. Paperwork arrived within days & couldn't be happier with the vans which are in a clean & good condition.
                                                                  Colin Hackford
                                                                  Colin Hackford
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                                                                    Hi Terry we cannot yet give a review as we have not yet received the vehicle or completed the transaction?
                                                                    Hi Terry,
                                                                    We have not yet received the vehicle or completed the transaction, therefore at this time we are unable to submit a review, but will be happy too when the business is completed!
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                                                                    Chris Davis
                                                                    Chris Davis
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                                                                      Excellent
                                                                      Great service from start to finish, very helpful, nothing was too much trouble, would highly recommend
                                                                      Terry Wollen
                                                                      Terry Wollen
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                                                                        Cowboys
                                                                        Do not ever buy a van from these guys paid 14000 for a Mercedes Vito was told by tradervan to book into Mercedes to get the sensor done and I book the van into Mercedes turns out the van need £1,000 worth of work done tried to contact tradervan yet nobody ever seems to get back to you happy enough to take your money but not happy enough to help you
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                                                                        22/01/2019
                                                                        Response by
                                                                        Terry Minter
                                                                        Director Terry hi. I understand these issues have now been resolved. I trust you are now happy with our service and that the issue had been with the Mercedes main dealer and not us. Thank you.
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                                                                        James Swinden
                                                                        James Swinden
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                                                                          Superb
                                                                          Was treated very well, on a personal level by Kevin and came away with exactly what I was after, chose from a great selection of vans and couldn’t be happier with my van. Would highly recommend to anyone looking for a new van
                                                                          Many thanks
                                                                          Michael Hogarth
                                                                          Michael Hogarth
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                                                                            A very satisfied Customer at Tradervan.
                                                                            I recently purchased a Van from Tradervan and found it to be a very enjoyable experience dealing with a professional team of people with no sales pressure what so ever. The Team were very helpful during the early stages of me selecting a van and making the right choice through to the final purchase. I would recommend Tradervan to anybody looking for a quality Vehicle.
                                                                            Joseph Massey
                                                                            Joseph Massey
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                                                                              Treated really well
                                                                              Second time I've used this company great service and will use again for my next van
                                                                              Tony Cox
                                                                              Tony Cox
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                                                                                Very good
                                                                                Pleased with the sales service provided by Kevin. Never once felt under pressure to purchase always kept me informed of progress and once sale was complete he remained extremely helpful . Highly recommend.
                                                                                Brian Herbert
                                                                                Brian Herbert
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                                                                                  Very good service
                                                                                  Nice friendly and helpful people
                                                                                  Only to please to help and advise any issues are dealt with
                                                                                  Only bought the van last week so far very please. Excellent valet service to the van too
                                                                                  Shane Horne
                                                                                  Shane Horne
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                                                                                    Kevin
                                                                                    Kevin got straight on the case found me what I was looking for in a van sorted finance all I had to do was go collect it straight forward straight talking bloke done me proud will be getting another van from him in the future
                                                                                    wayne lyle
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                                                                                      Peugeot partner
                                                                                      Excellent service from a decent company,very friendly and helpful and quality vehicles.
                                                                                      I’ll definitely return for more vehicles if I ever need more.
                                                                                      Keith Doyle
                                                                                      Keith Doyle
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                                                                                        Very professional
                                                                                        I have always found Tradervan to be very reliable and professional and have purchased three vans , I would thoroughly recommend them to anyone wishing to purchase a commercial vehicle.
                                                                                        Peter Tovey
                                                                                        Peter Tovey
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                                                                                          Replacment Mercedes Sprinter
                                                                                          After having our van stolen Trader Vans came up with a replacement very quickly and had it ready to drive away with new livery and security locks within a week.
                                                                                          Very impressed !
                                                                                          Steven Bragoli
                                                                                          Steven Bragoli
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                                                                                            No messing around.
                                                                                            I viewed a vehicle on Saturday late afternoon. Put down a deposit and it was serviced and ready to be collected by Monday pm. They stayed open late to accommodate us. Although you don’t know the fabric of a company until there is a problem I would be most surprised if Terry and his team let us down if that situation arose. You get a feel for people and I felt that I was dealing with a trustworthy and reliable company that stood by and honoured their word. Thank you.
                                                                                            Kenneth Haligah
                                                                                            Kenneth Haligah
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                                                                                              Good customer care
                                                                                              Very good experience and will recommend tradervan to anyone there where some problems but it was solved amicably
                                                                                              Karen Willlings
                                                                                              Karen Willlings
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                                                                                                Excellent
                                                                                                I would just like to say this was very better experience I have ever had when buying a vehicle,
                                                                                                Kevin listened to what I need, give very good advice, and found me a van that matched my requirements.
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