Stanways of Lytham Reviews | Lytham St. Annes

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Helen Faragher

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12/11/2019

Great service
Great experience, lovely staff and atmosphere very welcoming.

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Sarah Whittaker-smith

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09/11/2019

Great car and great experience!
From my first phone call, Chris was very helpful and I found the whole experience straightforward. I was given lots of time and information. No pressure to buy and happy to answer any questions. Great that the new car came with warranty and breakdown cover too. Being a woman, I have found that car salespeople often want to talk to my husband or father about the car which annoys me, as it is my money and my car. Chris spoke to me, gave me all the information. Excellent service, I highly recommend them and would look to buy cars there again.

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Maggie Whittle

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05/11/2019

Truly excellent service!
Recently purchased a car at Stanways in Lytham and the whole process was just excellent. The service was brilliant and Chris and the mechanic were so helpful, professional and genuinely great throughout the whole process. They go 'above and beyond' and I have friends who speak very highly of this place also for good reason. I would highly recommend them to everyone. Thank you to everyone at Stanways!

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Martin Lynch

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30/10/2019

Very professional service
Highly recommended, good communication throughout the transaction. Very knowledgeable and friendly staff.

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Daniela Rambelli

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24/10/2019

Fab service
Contacted Stanways to check if I would qualify for finance and they went above and beyond for me.
Left with my car the very same day despite the fact I was at work- Faruk sorted it all out for me and I had very little to do.

Would recommend in a heartbeat

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Neil Caits

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19/10/2019

Kuga
Well pleased with the service will be youing again thanks

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David Tromans

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18/10/2019

Excellent
A hassle free place to buy a good reliable car I am so happy I chose to buy my car from here the experience was second to none and will definitely be buying from them again a very very happy customer

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Andrew Knowles

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14/10/2019

Excellent
Second time I have bought from Stanways and have found them to be good to deal with trustworthy and have good quality vehicles

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Joy Noelle Groome

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08/10/2019

Great Car and Great Service
Very happy with our recent purchase from Stanways. Great customer service from Chris who made the whole experience very straightforward. Very happy with the car and would have no hesitation in recommending Stanways and Chris to everyone looking for a new car !!!

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Dennis Sutton

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30/09/2019

Trade in and purchase of used vehicle
Chris handled the sale and trade in in a first class manner and it made a refreshing change to deal with a professional business who inspire confidence by the way customers are dealt with . The car was not massively expensive but I was treated to superb service many thanks Dennis

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Mathew Kannadippara George

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17/09/2019

good dealing
on time set up on time

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Andy Watson

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12/09/2019

New car
Excellent service and went the extra mile to get the car ready for when I picked it up.will definitely use again

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Rebekah Louise Horobin

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04/09/2019

Buying first car
I had the most amazing experience with Chris when buying my first car! He made me feel really comfortable and the service was excellent! The car itself is super and couldn’t have asked for anything better!
I would recommend highly to anyone looking to buy a car with them.

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David Bamber

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03/08/2019

Highly recommended
This is my second purchase from Stanways Lytham. The staff and very friendly. The cars I have owned over the 4 years have been superb. I can’t thank them enough for there professional service. I will always come back to them.
Dave

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Ian Shaw

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01/08/2019

great service will recomend
we recently purchased a mazda 6 and was very satisfied with the whole experience will use again for servicing and mot
will recommend to family and friends
ian and gez

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Sue Nightingale

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23/07/2019

Marvellous
Having had a bad experience elsewhere Stanways were a breath of fresh air. Staff couldn’t be more helpful and went above and beyond to make sure the car we bought was in tip top condition. We were certainly not pressured in any way and are delighted with the little fiat 500 we bought. We would certainly recommend Stanways and would buy from them again.

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01/08/2019

Stanways of Lytham Thank you Sue for your review, Great customers and very easy to deal with. Hope to sell you your next car

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Craig Stewart

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18/07/2019

discovery
great to deal with.
very helpfull

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18/07/2019

Stanways of Lytham We wish more customers were like Mr Stewart, A Pleasure to do business with

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Richard Thomas Williams

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17/07/2019

Excellent service
First class service well looked after, my next motor will be from stanways

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18/07/2019

Stanways of Lytham Thank you for your review. Glad you are happy with your new vehicle, you were a pleasure to deal with.

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Cheryl Davis

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12/07/2019

Delighted with our purchase.
After initially having a test drive in the vehicle we mentioned that there were just ( a few ) minor issues that needed attention. After another few days we went to have another test drive and bought the vehicle. Upon picking up the car everything that we mentioned had been attended to and the car was spot on . A pleasant and professional experience at Stanways - Thank You 😊

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12/07/2019

Stanways of Lytham Thank you for your feedback,

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Philip Dickerson

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11/07/2019

Car priced too high
Cable for remote been damaged taped up, back door catch faulty some times it does not lock, never been valeted or not properly, I felt pressured into buying it due to it been delivered to my house, no spare key and I know you lowered the price because of it, heater give off smells when on heater, because of the situation we are in regarding my wife disability it were easier part exchange our vehicle but it might been better selling ours and using the money to shop around but in Yorkshire we have a saying you make your bed you lie in it also been to local dealer for a second key and when they program it they are going go round it and checks the car out it is way of finding things out and get money out of you so I hope they do not find anything other wise I will be contacting you about having them done Philip Dickerson 01924456761

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11/07/2019

Stanways of Lytham Sorry to hear that you are not satisfied Mr Dickerson, however you phoned us last week to enquire about a Peugeot Partner Disabled Access vehicle we had for sale. We went through a deal with you including taking your vehicle in P/X which was newer and worth more money than ours. At this stage we had a rough deal done and you asked if we delivered as your wife would have found it hard to travel from Yorkshire to us. We informed you that we did deliver and charge for delivery however we would waive the delivery charge under the circumstances.
We asked you for a deposit which would cover the Road tax for your new car so we had a commitment from you.
Vehicle was MOT'd and serviced and brought to you by our transporter to your home some 2 hours away.
At this point you were shown the vehicle and how it worked with the disabled ramp and winch.
We received a phone call from you to say you wanted 2 keys and there was only one, at this point we negotiated to give you a extra £150 for not having 2 keys. You accepted and we transferred the balance owing to you and the deal was done. You could have rejected the deal at any stage.
The vehicle you have bought is 6 years older than the one you had part exchanged but you needed a disabled access vehicle.
At no stage did we pressure you into buying the vehicle and did everything we could to assist you.

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Brian Butler

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24/06/2019

Great Service
Great service from start to finish. Very easy to deal with no pressure selling just first rate customer service. Had a minor issue with car which was sorted immediately no fuss.

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Eve Bagnall

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15/06/2019

Excellent Experience
Given a great PX deal and delighted with new moto.
Farouk and Chris great guys, very helpful and explained all details about new vehicle and very smooth transaction from start to finish.
Highly recommended and no pressure and great choice of vehicles.
Glad I went there xx

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Raymond Towers

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06/06/2019

Great Service
From initial contact to delivery the service and professionalism was commendable.

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Stephen Paul Warren

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25/04/2019

Easiest buy ever
Great service. No pressure selling, nice change. Perfect car from first place we looked. Chris was friendly and obviously knows his stuff. Would definitely return.

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Nishad Pareed

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24/04/2019

sales advisor
very happy with my Toyota .guys called Chris very helpful.

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Justin Reynolds

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16/04/2019

Warm and friendly
Great car at a fair price, highly recommend

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Tasha Dagger

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27/03/2019

Lovely people and quick
The staff at stanways are so lovely and kind, they made the process of getting a new car easy and quick.

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Lyndsey Jump

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04/03/2019

Very friendly
Excellent service,very polite man who dealt with my car , would highly recommend 5*

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Paul Helmn

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02/03/2019

Never assume
Never assume it always bites yer

Salesman assumed the vehicle I was buying on a Sunday had been mot on Friday so I purchased on the assumption it had and would have a full service Monday with me receiving Monday

After agreeing lo and behold no mot
Tuesday 2.30 pm received call it had mot and come at 4.39 to pick up

Taxi ordered
Taxi arrived
£16 in to my journey to dealer phone rings and guess what he’d assumed it would pass mot but it didn’t

To be fair I then dealt with owner who repaid a little back which I was happy with and from then it went well

I still would recommend them but don’t assume anything

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Richard Nuttall

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27/02/2019

Great Time
Bought a 4 series, Faruk was really helpful, prompt answer to questions I had. When I picked up the car it was ready with new number plates on and was immaculate. Drives great

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Mark Anthony Thistlethwaite

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26/02/2019

Great service and advice
Cannot fault the sales and service I received from stanways Lytham. We are currently moving abroad and approached the garage to sell our beloved car. Not only did they buy our car but sold us a left hand drive car and arranged shipping AND even came to our house to pick up extra last minute packing to go in car! We cannot thank you all enough and would happily endorse your company and recommend you to anyone. Thank you ALL once again.
Mark and Kim.

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Belinda Willey

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24/02/2019

Flawless service.
The team at this establishment are first class.
The service was flawless, friendly and down-to-earth. I am glad that I popped in; walking away with a great vehicle. Stay away from main dealers and give this showroom 'a go'! I am actually looking forward to utilising their services for a long time to come.

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Yasmin Topiwala

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16/02/2019

Toyota Corolla verso
The car was good and the workers were really helpful

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Sam Shaw

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08/02/2019

Buying & selling
What a hassle free service . No pressure from the sales man.
They did ever little thing to make buying & selling a car a pleasurable experience. Can think the staff enough .
Will definitely choose them when buying my next car
Thanks
Mr S Shaw

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Bilkis Malek

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06/02/2019

Reassuring, Hassle free,Top Class Service.
I know how to drive a car but not much else. So you can imagine my fear when travelling from Kent to see family in Preston the speedometer stops working, power steering suddenly feels like jelly! Called the AA who advised the car would get me to Preston but another 100miles to do I phoned my mum. She sensed my anxiety and suggested I phoned Stanways where she is a longstanding customer. They were brilliant. Talked me through what was likely going wrong with the car even offered to send their recovery van if I wasn’t sure about getting to Preston. With that reassurance I got to Preston but knew I would need a new motor. Mum and I popped to Stanways the next day. They have a huge operation there M.O.T, service and cleaning on site. The really helpful and knowledgeable Chris and his assistant Faruk pinpointed several options to suit my requirements and budgets. I mulled the options over for a couple of days, went back exchanged my ailing motor for a new one. Had a super smooth drive back to Kent. No hassle, no pressure, simple.

Banu

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Susan Harrison

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05/01/2019

So pleased
I know nothing about cars and was so pleased with the service provided.
Time was taken to explain the functionality and the whole process was quick and very efficient.
Many thanks, I drove away in my new car with confidence and will recommend you to other people.

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Jason Crowther

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04/01/2019

Brilliant service great staff
I went in with intentions of buying a new car and was greeted by a very helpful member of staff who catered to all my needs and was very helpful , all I can say is what a great place their so happy to help and get you the best deal they can !

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Alistair Mews

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03/01/2019

Thanks to all the team
Thanks to all the team at Stanways. Made buying my new car really easy, been driving it for a month now and still love it. Professional, no pressure and impartial advice. Thanks again.

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Andrew Mclaren

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29/12/2018

The usual first class service
My second prestige car from Stanways.
As with the last one ... excellent and professional unbiased advice from Farouk and nothing is too much trouble .
No matter how far you travel it’s worth coming here for a car and they have a great selection from high end status cars and super cars to family run abouts and everything in between . All good quality and with trusted history .

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Kathryn Heather Mccormick

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17/12/2018

Absolutely Fabulous!
Tuesday 11 Dec I took a Meredes Benz A Class out for a test drive. Chris the Sales Advisor was extremely helpful. He is friendly and extremely knowledgeable. This made the choice to purchase this car very simple. At no point did I feel that I was being sold the car, it sold itself. It was like taking a mate's car for a test drive then deciding to buy it! I collected my beautiful car on Saturday 15 December. It had been serviced, MOT'd and was on the forecourt in pristine condition. I am in no doubt that the after sales service will be excellent. I am happy that I bought locally and will be confident in recommending Stanways to my friends and family (and anyone else that will listen).
First Class, 5 Star Service!

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Sandra Seed

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09/10/2018

Great service, great deal
I bought a Nissan Juke from Stanways at Lytham and was delighted with the service I received and with the great deal I was offered. I would definitely recommend Stanways.

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Karoly Antal Kovacs

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30/09/2018

Review
We got excellent service!
Friendly, good qualified staff.
We left happy from there.
Thank you

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Hermie Kinder

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17/09/2018

Car sales
Great friensly service

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Christopher Percy

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29/11/2019

Bought a beautiful Mercedes from stanways yesterday and what a pleasure it was. Ferouk and Jamie were fantastic. I explained my car I was exchanging had a few problems but still was given a more than fair price. My new car runs and looks fantastic. I would highly recommend stanways to buy a car. The sale went smoothly and quickly and Ferouk even organized the tax.Thank you gents.

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Mary Ward

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11/11/2019

Meant to give this place 5 stars not 1 nothing but Hassel free buying my car. We dealt with Chris who accomadated us viewing the car etc. Chris was nothing less than polite helpful and will comeback here again to purchase our next car.

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