Silver Birch Motor Company Reviews | Sutton Coldfield

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Andrew Murphy

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18/02/2019

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The detailed listing on the website showed an excellent knowledge of the cars for sale. The Mercedes I bought is great, was competitively priced and any information I needed was to hand. Darrin was extremely helpful and didn’t need to sell me anything, his choice of cars sold themselves

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Stephen Reynolds

Stephen Reynolds

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18/02/2019

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Darrin at silverbirch was grt to deal with and after looking and speaking to other car dealers i had no hesitation going with a car from Darrin, easy, helpfull and faultless. steve Reynolds

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Tahir Sarwar

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15/02/2019

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Brilliant service

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Shayne Myers

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06/02/2019

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Great experience , no power selling , no hassle . Very friendly and efficient sale

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13/02/2019

Response by
Darrin Perris
Owner Thank you Shane for taking the time to leave a review, we really appreciate it. Safe driving Darrin & Alison

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Shaz Qamar

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06/02/2019

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Review collected in partnership with this Business Fantastic service and my car was in great condition
Really happy with my new car it is in brilliant condition. I loved that i was able to take a look at it in my own time without any pressure. Also the whole buying process was so smooth and quick. I highly reccomend Silver Birch.

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13/02/2019

Response by
Darrin Perris
Owner Thank you Shaz for your feedback, we really appreciate it and thank you recommending us to others. Safe driving Darrin & Alison

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Alastair Fitch

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31/01/2019

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We were very pleased with the Mercedes purchased from Silver Birch in January. Darrin offers a friendly and reliable service with a good stock of vehicles.

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13/02/2019

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Darrin Perris
Owner Thank you Alastair, safe driving in your new Mercedes. We appreciate you taking the time to leave us a review. Darren & Alison

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Martha Burlingham

Martha Burlingham

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30/01/2019

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Best car dealer we have been to. No pressure, gave us space, accommodating, very knowledgeable. Couldn't recommend more, it was a stress free and easy experience. Thank you Darrin

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30/01/2019

Response by
Darrin Perris
Owner Thank you Martha for taking the time to leave us some feedback, we really appreciate it. Safe driving in your new BMW. Darrin & Alison

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Kitti Pusztai-dobi

Kitti Pusztai-dobi

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29/01/2019

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We bought a car from Darrin. He provided excellent service . We are happy with the car wich is an Audi A8 immaculate condition inside and out . Thank you again . Hopefully see you in 10
Years time .
Adam & Kitti

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30/01/2019

Response by
Darrin Perris
Owner Thank you Adam & Kitti, it was great to meet you both and thank you for leaving us some feedback, we really appreciate it. Safe driving indoor Audi and hopefully see you in 10 yrs time. Darrin & Alison

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Kate John

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28/01/2019

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Thankyou very much for my lovely car , leaving us to decide with no pressure at all was a pleasure . Your ability to make us feel both at ease was great customer service with no hard sell . Thankyou again and all the best for the future
Matt &kate

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30/01/2019

Response by
Darrin Perris
Owner Matt & Kate thank you for leaving us a great review, we really appreciate it. Safe driving Darrin & Alison

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Jim Brierlety

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18/01/2019

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Review collected in partnership with this Business Great buying experience
We bought a VW camper from Darrin. He was helpful and reasonable at all times and never pushy. We drove a fair way to have a look at the vehicle and Darren took it off the market while we were traveling so we didn't waste our time. A great buying experience.

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24/01/2019

Response by
Darrin Perris
Owner Jim
Thank you for taking the time to give us feedback. We hope you are enjoying your camper van. Safe driving and hope to see you in the future.
Regards
Darrin & Alison

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Bob Mitchell

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14/01/2019

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From the moment we arrived until we left it was a totally enjoyable experience. No leaning across watching what you were doing or being shown all the good bits and not any bad, if there were any but helpful to the last and left to get on with checking your future purchase. Many thanks Darrin for all the help e.g. insurance road tax etc,made it an enjoyable day

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24/01/2019

Response by
Darrin Perris
Owner Thanks Robin for leaving us a review, we really appreciate it. Safe driving in your new Mercedes.
Many Thanks
Darrin & Alison

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Ralph Coombs

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28/12/2018

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Having been let down by another Trader I visited on the off chance that there would be a car I was interested in. The cars were very well presented and I was very pleased with the help and service I received from Darrin and within 2 hours I was on the road with my new car. I will definitely go there first next time I am looking for a car and will be recommending Silver Birch to my friends and relatives. Ralph

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Adam Taylor

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28/12/2018

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Allowed to look around the car without pressure, happy to help attitude and customer service from start to finish was professional with a warm friendly touch.

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Mandy Williams

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24/12/2018

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Fantastic cars excellent service have recommended to my friends . I love my vehicle and will return . Thanks Darrin !

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Stuart Chadwick

Stuart Chadwick

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22/12/2018

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Just excellent service, an honest car dealer - that's a new one!
Thanks so much

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Brian Foy

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21/12/2018

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Every aspect of dealing with Silver Birch was dealt with a friendly and professional service, would be happy to deal with them again and would certainly recommend them to anyone looking for a great deal

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Matt Edwards

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15/12/2018

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Purchased my BMW GT from the team. Darrin was fantastic and answered all my questions, my trade in and finance were sorted without a hitch. It was super efficient and there’s some big money main dealers who could learn a thing or two from Silver Birch and their attentive customer service. Already recommended to several friends and family!

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Carl Owen

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30/11/2018

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Very well prepared cars, professional service, at good price.
Very happy, would recommend..

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Adrian Bell

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29/11/2018

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Nothing but easy !
And her helpful

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Steve Massey

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27/11/2018

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Pleasure doing business with derrin. No pressure and a great car which was exactly as described and ready as promised within 24 hours. Highly recommended. Thank you

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Anastasija Misina

Anastasija Misina

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25/11/2018

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We bought second car from Silver Birch Motor Company and in both cases service was absolutely beautiful.The car matches the description.If we will buy a new car we will go straight to Darrin.We are really happy to deal with.I enjoy to drive on my Audi Q7.Thank you Darrin

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David Hughes

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18/11/2018

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Excellent all round service

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Timothy Buckett

Timothy Buckett

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08/11/2018

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Good buying experience. Quality cars at keen prices. With nice people to deal with.

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Daniel Drury

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26/10/2018

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Excellent service easy process thanks agen

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Samukelisiwe Moyo

Samukelisiwe Moyo

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24/10/2018

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Customer service was excellent.

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Michael Potter

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23/10/2018

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After calling late afternoon (after hours) on a Saturday Darrin still was happy to turn around and let us view the car we now have bought. After dealing with a number of useless salesmen that day at other garages Darrin was very helpful!! He answered all the questions we had and knew everything about the cars in his showroom. Great service start to finish and really made our final choice easy. We would definitely recommend Silver Birch to anybody looking for a car.

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Robert Guest

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18/10/2018

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Pleasure to do business with all cars very well presented highly recommended

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Sarah Harrisson

Sarah Harrisson

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18/10/2018

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Was a lovely garage to deal with over the moon with my new truck would deffo shop there again

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Jamie Casterton

Jamie Casterton

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15/10/2018

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From initial point of cantact with Darrin to veiwing the car was a very pleasurable experience. Was given all the time i needed to look around the car with no pressure. Very professional service and quality cars. Would highly recommend Silverbirch motors.

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Cameron Jefferson

Cameron Jefferson

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12/10/2018

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I was very happy with the service I got I highly recommend

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Raymond Ensor

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08/10/2018

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We had outgrown our car and were struggling to find the right replacement. Darrin at Silver Birch Motor Company was recommended to us and we are delighted with the result. A car that fully satisfies our demands - in great condition and a good price. Un-pressured sales, and good around advice gave us peace of mind and we wouldn't hesitate to recommend him to others. We would definitely look to him for future replacements. Thank you Darrin.

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Adam Keen

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20/09/2018

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Absolutely fantastic service from the time I made the first phone call to view the car, was well looked after thought the perchase of my new car, very helpful in all ways possible 5* garage would definitely recommend them to anyone

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Dean Connolly

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18/09/2018

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Darrin, his cars and the service he provided to me was 1st class. I flew in from Italy to collect the car and Darrin picked me up from the terminal. He couldn’t have been more helpful or flexible. Very polite, great coms and best of all decent cars at sensible prices. Highly recommend this dealer (he has a wealth of knowledge in his trade and is maticulous with the selection of cars and handover). I’ll need a second car next year when I return to the uk and will be making Silverbirch motors my first call. Very happy Darrin, thanks.

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John Mckinnon

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17/09/2018

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Buying a car from Darrin is simple and straightforward, no pressure at anytime and nothing is to much trouble. Would highly recommend and definitely would buy another car from Darrin at Silver Birch Motor Company.
John M - BMW 520d

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Kevin Brown

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14/09/2018

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Quality genuine service from a small business, great to deal with. Thank you

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Allan Bacon

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10/09/2018

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From start to finish Darrin at Silver Birch was brilliant. We turned to to view the car and were politely left to view the car with no pressure or sales pitch although Darrin was on hand to answer any queries. Small niggles with the car were quickly, efficiently and without quibble handled by Darrin. Very satisfied and wouldn’t hesitate to recommend to friends.

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Karl Lawrence

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09/09/2018

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I went to Darrins showroom to look at a car I had seen for sale. Straight away very welcoming and friendly, didn't once feel rushed. The quality of the cars he has are very good condition. Would defiantly recommend to people, if he has a car you are looking for.

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Michael Knights

Michael Knights

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08/09/2018

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Bought an Audi Q3. Very smooth transaction with car honestly described. Darrin very helpful.

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Craig Dobbie

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05/09/2018

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5* isn't enough for the treatment I received nothing was too much hassle for Darrin, we were even in contact while he was in holiday. Absolutely love my touareg. Will always miss my volvo tho � make sure she goes to a good home. Thanks again for everything.

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Paul King

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11/08/2018

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Purchase of a Ford Mondeo (Aug18) - The customer service delivered by Darrin and Matt has been nothing short of superb. Excellent customer service and aftercare. The buying experience was straightforward and was made very easy. I highly recommend this company for their honest, open and friendly service, which led to me having absolute confidence in my buying decision. Thank you. I will definitely look to purchase from you again in the future.

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Peter Nicholson

Peter Nicholson

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19/07/2018

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Thoroughly enjoyed the entire process from initial contact and exchange of emails through to arranging a visit and test drive and eventual purchase. Everything was uncomplicated and the assistance given really helped. Silver Birch MC is a quality company with an eye for detail and I would have every confidence in purchasing future vehicles from them. PN

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Sara Hart

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17/07/2018

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Very helpful and professional approach, with honest and informative information. Would definitely use again.

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16/07/2018

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Picked me up from the airport.Great company, very helpful and very professional.The car we bought spoke for itself and was in great condition, inside and out! Great company

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