Reed Autos Reed Autos team was absolutely amazing. Mr Ben Lam was friendly and helpful. The Car which I bought is in great condition and the guarantee from Reed autos is one of the best thank you very much.
Steve Grantham Picked my VW Tiguan up last Monday and from start to finish it's been great.When I first looked at it I only gave them 3/4 hr notice yet it was out with engine running ready fantastic.Reed know how to treat customers. Dealt with Sam ,Ben and Daniel and they were all easy to deal with.been a pleasure.
Fantastic customer service! After an awful experience at a Fiat garage, Reed Autos were brilliant. Everything was easy, smooth and most importantly trust worthy. Everyone was very helpful and I definitely recommend to anyone!!
Car Number 4. 4 cars purchased and still no complaints. I would love to find something wrong but I can't. Huge selection of vehicle's, 5 star service from all the sales team, informative and friendly.
If you go elsewhere then your missing out on (my opinion) the best in Cambridgeshire.
Great experience! We are very happy with our purchase! We received great help from Erica, who was extremely helpful and dedicated in our search for the right car. I would recommend Reed Autos to anyone who is looking to buy a car!
Great!!! Never been easy to acquire a car as I did with reed autos. Erica Hilbery was of great help from start to finish and was done with all the processes within the hour. Can't thank her enough for getting me a better deal than I had been quoted. Highly recommend reed autos 100%
slk can't fault Ryan in any way was very professional and friendly and a credit to your company the only criticism I do have is the spoiler on the front was touched up and was disappointed with the finish for a car costing£ 13000 I did expect it looking almost perfect
Chris Seeber The fact that we were prepared to drive 115 miles to view and potentially buy a car shows we placed a lot of confidence in Reed Autos. We were greeted with a cup of tea and biscuits and made very welcome. Ryan gave us excellent service was not at all pushy in his manner. Helped us make an informed decision and I am still smiling at our buy, a week later. Great work Ryan, and impressive for someone so young.
Fantastic service Certainly not local but we will always make the 2 hr journey to yourselves .We can’t ,t recommend you guys more highly, Sam, Ryan, and Ben .Thank you so much for hard work and diligence you have put in over the past several years that we have been purchasing our family cars from yourselves.We certainly won’t go anywhere else .Just fabulous thank you Have a fab new year Carl and April Wigg
Another good experience buying a car from Reed Autos This is the second car I have purchased from Reed Autos and again, am very pleased with the service they provide. Their Salesman Ben was very helpful and accommodating to my particular needs and served me well. Everyone at Reed Autos is friendly and the whole operation has a very professional feel to it and definitely not some back street dealer. A minor issue I had with the car I bought, within my Warranty period, was dealt with quickly and efficiently and would certainly buy another vehicle from them 👍
Very poor performance by a supposedly reputable car dealership. Traveled 125 miles to look at a 2012 £17000 pound Audi A6 Avant full service history all the bling low mileage, only to find it had accident damage to the front neerside corner both neerside doors ( slight scratches only) still needed a repair.
Took the car out for a test drive only to find the adaptive cruise control didn't work at all and the dynamic headlights had a fault showing as well. Very very dissatisfied with this dealership so much so I am contemplating a call to trading standards to report this. On the plus side the young lady that dealt with us was excellent and did her best to try and resolve this deal.
However if this is a representation of the standards for this dealership then you really ought to look elsewhere, absolutely fuming at the complete waste of a day and fuel.
I welcome any reply from said dealership. Very very poor.
I want to work there. Went to Reed Autos for a second car after a p**s poor experience at a huge main dealership in Cambridge. OMG Reed Auto are the best, friendly, kind, polite, informative, funny and honest people in Cambridgeshire. I would say to everyone who reads this, yes they are not a main dealer but I can guarantee you will get a better service........and they make a great cup of tea.
Purchase of Nissan Qashqai We had a great, happy, informative purchase of our vehicle thanks to Dan Espin, we both agree he was first class in assisting us with our choosing the right car for our needs, and organising the paperwork.
Recent car purchase... From the moment I arrived to view a car, I was given the sense of "belonging" to part of the family. The young man, Ryan, who dealt with me, is a credit to the business and should be praised for his attention to detail and care devoted to the cause of selling a car. I would have no hesitation in recommending Reed Motors Ltd as a source for quality used cars and excellent service from it's staff. Thank you.
Purchase of Smart ForTwo Purchased a Smart ForTwo with Reed Autos and the entire process had been easy and pleasant.
A special mention to Ryan Pavey who was always on hand for advice and was a pleasure to deal with and is a real credit to your company.
There has been a slight issue with the car after purchase but again the aftercare has been excellent and whilst the issue is still rumbling on slightly and the car is booked in for another service, I have zero issues with how it has been dealt with and would reccomended anyone to your company.
A appreciative customer I was very pleased with the way Ben Lamb handled this sale. It was difficult for him as I am hearing impaired. He explained everything very comprehensively and went to a lot of trouble to ensure that I was satisfied. If I am in the market again I would have no problems in returning to your company.
Amazing experience This is the second car I have bought from Reed autos and I will use them again and again. The quality of their cars is outstanding as is their customer service. Erica dealt with my requirements from start to finish in a completely smooth transcription. Nothing was too much trouble.
Very good Very happy with my dealings with Reed Autos and with the vehicle I purchased at a competitive price. The sales person I dealt with, Ben Lamb, was professional, helpful and courteous, all round a very good experience
Car purchase Overall, a very pleasant experience; courteous staff, wide choice of vehicles, excellent service. Would like to see prices on the vehicles and not just on the website. Interestingly, this dealership does not negotiate on vehicle price so don't expect to barter!
Good Service Generally a pleasant buying experience with Ben, who was very helpful both during the initial visit and test drive, and also with follow up (e.g. explaining all the paperwork, as well as ordering and supplying a parcel shelf agreed as part of the purchase). Although there was definitely some encouragement to buy extras (paint protection and warranty, which I bought, and parking sensors, which I did not), I did not feel pressured at any point. Three weeks on, I'm still very pleased with the car itself and with the price.
Car purchase Sales team were very polite.
However, there was too much contact between looking at and purchasing the car. (In my opinion, it is better to allow the customer time and space to decide).
The AA breakdown cover is misrepresented.
The (offered) warranty is very expensive.
Helpful, Patient & professional From the first contact, each of our questions were answered promptly and accurately. We were an hours drive away so they ensured the car would be there when we arrived.
Good directions were given over the phone when we got lost.
Even though it was a cheap PX to clear, the car was as described, we received great sales attention from Erica and they even waited after hours to help us get taxed & insured online before we left with our purchase.
Bob Smith re Ryan Pavey Ryan was extremely polite , pleasant and competent . He made the whole experience of buying my new car a very easy process . I would have no hesitation in recommending your garage to everyone . Thankyou all .
Vivien Lefley re: Ryan Pavey Very happy with the service given by Ryan and Reed Autos in general - Ryan is a very competent salesperson and I would highly recommend your garage which I have used for the past six years and will continue to do so!!🤗👌
Purchase of car Ryan was very polite and professional and communicated well throughout the sale we did have a long discussion about price of my car which the sales manager had to make decision on after allot of too and frowing but we got there in the end and I travelled 240 miles to collect this car and would recommend this garage
Very good I dealt with Ben whilst enquiring at Reed. He made the process of choosing a car easy and was able to get me driving away the next day. Even though on the test drive the car ran out of fuel everything else was really smooth.
Good car buying experience Ryan was friendly and helpful and took me on a brief test drive which changed my mind about how the car would perform; I had read a bad review. He helped me with the process of the handover between my old car and the new one and what needed to be done with paperwork. After the sale everything was placed in a helpful folder. Altogether a good car bying experience apart from the amount I was offered for my old car but he could see I was set on buying the new car.
Easy transaction Very pleased with the car we purchased. Adam (salesman) was very pleasant to deal with and understood our needs exactly. The car was presented in excellent clean condition and the sale went through smoothly and efficiently. All in all couldn't recommend Reed Autos service more highly. Many thanks Ross.
Wonderful Helpful Service Our sales assistant, Dan Epsin _ (sorry if spelt incorrectly) was great. No pressure to buy the car, always polite and friendly, always on hand to answer phone calls or queries we had. Overall a successful and pleasurable experience buying from Reed Auto. Would highly recommend to everyone. Fair prices, Good cars and great staff.