Independent Customer Review Platform
Verified Customers

Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 15

Sort by…

Date
Rating
Pinned
Joe Gummery
Joe Gummery
    We Love Reviews

    Staff Helpfulness

    Staff Knowledge

    Follow-up

    Service Quality

    Value for Money

    Top job
    Fantastic experience buying my car Ian made me feel like I could really trust him the car has been amazing in the short time iv had it and in all the buying process was so easy and hassle free I’d definitely recommend Ramsey’s to anyone looking for a new car
    Again top job thank you
    Samantha Teder
      We Love Reviews

      Staff Helpfulness

      Staff Knowledge

      Follow-up

      Service Quality

      Value for Money

      Hire of the camper van
      We hired their camper van for our wedding transport as we were getting ridiculous prices for wedding cars and it was the best decision I made. Ramsey's were so helpful and even put the ribbon on for us. Everyone commented about how lovely it was and a lot said they perfered it to the old style camper vans. Thank you so much to all the helpful staff you completed our day xXx
      Debbie Kenny
      Debbie Kenny
        We Love Reviews

        Staff Helpfulness

        Staff Knowledge

        Follow-up

        Service Quality

        Value for Money

        Very happy with the excellent service recieved !!
        Excellent customer service, friendly, informative and fair. Highly recommended 5*. So nice buying a car with no hard sell or pressure. And very happy with my purchase, wouldn't hesitate to go back in the future!! :)
        Angela Gaffney
        Angela Gaffney
          We Love Reviews

          Staff Helpfulness

          Staff Knowledge

          Follow-up

          Service Quality

          Value for Money

          Great
          Service from garage was good to finish of buying a new veh most helpful and pleasant
          Margot Cox
          Margot Cox
            We Love Reviews

            Staff Helpfulness

            Staff Knowledge

            Follow-up

            Service Quality

            Value for Money

            Professional and Friendly
            When you use Ramseys you know you are going to get a fair deal, friendly service and service that goes above and beyond other garages.
            The part ex price were given for our Seat Altea was the highest of 4 quotes we were given.
            If you use Ramseys for car services , MOT’s or buying/selling you will come away feeling well treated and that your money has been well spent.
            I highly recommend this garage for all your car needs.
            Ross Lancaster
            Ross Lancaster
              We Love Reviews

              Staff Helpfulness

              Staff Knowledge

              Follow-up

              Service Quality

              Value for Money

              Ross, Mazda 3
              I purchased a Mazda 3 from Ramsey's a month ago now. The staff were very friendly and not pushy at all, no finance etc offered or pushed. I turned up sometimes not long before closing and I didn't feel rushed to make any decisions. Finally when I asked for a test drive I was trusted to go out by myself, I haven't experienced this before and expected them to come with me. Very professional place, would definitely recommend to anyone, car is good condition with 3 months warranty and no problems. Thanks.
              Craig Longstaff
              Craig Longstaff
                We Love Reviews

                Staff Helpfulness

                Staff Knowledge

                Follow-up

                Service Quality

                Value for Money

                First class customer experience
                Great customer experience from Ian and team where I have now purchased and cars maintained with them for over 20 years.

                Nothing is ever a problem to “team Ramsey’s”🥇🏆
                From servicing to buying a vehicle and if you they haven’t got the make and model they will find it (they have for me). 😁

                If your reading this tempting to use them, try them you won’t be disappointed 👍

                I will never go anywhere else !

                martin hutch
                  We Love Reviews

                  Staff Helpfulness

                  Staff Knowledge

                  Follow-up

                  Service Quality

                  Value for Money

                  Amazing customer service
                  I was looked after from walking through the door, to picking my car up friendly,funny and polite would definitely recommend
                  Richard Beckett
                  Richard Beckett
                    We Love Reviews

                    Staff Helpfulness

                    Staff Knowledge

                    Follow-up

                    Service Quality

                    Value for Money

                    A great friendly garage!
                    This garage is one of the best! Easy to find with ample visitors parking. Brian was very welcoming and friendly. An all around top bloke! We love our new car. It's been fully serviced and moted by the garage removing all advisories! Thanks Ramseys!
                    Karl Koch
                    Karl Koch
                      We Love Reviews

                      Staff Helpfulness

                      Staff Knowledge

                      Follow-up

                      Service Quality

                      Value for Money

                      New car
                      This is my second car now from ramseys ayclife and i can say there is absolutely no pressure to buy,and on the day of change over i had absolutely nothing to do but take the keys and drive away..thankyou again brian for a great service .regards karl
                      Kirsty Readman
                      Kirsty Readman
                        We Love Reviews

                        Staff Helpfulness

                        Staff Knowledge

                        Follow-up

                        Service Quality

                        Value for Money

                        Purchase
                        Nice and friendly customer service. Made purchasing a car easy and stress free.
                        Sallie Wilson
                        Sallie Wilson
                          We Love Reviews

                          Staff Helpfulness

                          Staff Knowledge

                          Follow-up

                          Service Quality

                          Value for Money

                          Ramsey's Aycliffe
                          Have used Ian's Company for many years. Have both purchased vehicles and had cars serviced by Ramsey's and they are always a pleasure to deal with.

                          The realise how important it is to look after customers and I would have no hesitation in recommending them to friends, family and the wider world :-)
                          John O'Sullivan
                            We Love Reviews

                            Staff Helpfulness

                            Staff Knowledge

                            Follow-up

                            Value for Money

                            Easy and helpful
                            Brian made it really simple when trading both of our old cars in and upgrading to our Fiat Tipo...
                            David Thompson
                            David Thompson
                              We Love Reviews

                              Staff Helpfulness

                              Staff Knowledge

                              Follow-up

                              Service Quality

                              Value for Money

                              Vauxhall Corsa
                              Not the first time that I've used Ramsey's garage, Brian was brilliant as usual. Everything was done very efficiently. Brian sorted my exchange of vehicle and my road tax so all i had to do was sort my insurance. I would highly recommend anyone to give them a visit. Excellent service, friendly and very professional.
                              Allan Atkins
                              Allan Atkins
                                We Love Reviews

                                Staff Helpfulness

                                Staff Knowledge

                                Follow-up

                                Service Quality

                                Value for Money

                                Need a car
                                First class company great staff always ready to help great local firm allan
                                Karl Koch
                                Karl Koch
                                  We Love Reviews

                                  Staff Helpfulness

                                  Staff Knowledge

                                  Follow-up

                                  Service Quality

                                  Value for Money

                                  Brilliant
                                  Thankyou to all at ramseys.especially brian in sales..first class job from start to finish..👍🏻👍🏻
                                  Kirsta Wheadon
                                  Kirsta Wheadon
                                    We Love Reviews

                                    Staff Helpfulness

                                    Staff Knowledge

                                    Follow-up

                                    Service Quality

                                    Value for Money

                                    Great people that know their jobs
                                    Had the easiest experience ever at buying a car, they look after you and keep you updated. Next car will be purchased there
                                    Gary Farley
                                    Gary Farley
                                      We Love Reviews

                                      Staff Helpfulness

                                      Staff Knowledge

                                      Follow-up

                                      Service Quality

                                      Value for Money

                                      Viewed the car with Ian & negotiated a deal within minutes.
                                      Excellent customer service throughout....car was ready after 7 days with work done that we had agreed & 12 months MOT. Highly recommend Ramsey’s to friends & family.....thanks.
                                      Angela Morris
                                      Angela Morris
                                        We Love Reviews

                                        Staff Helpfulness

                                        Staff Knowledge

                                        Service Quality

                                        Value for Money

                                        Brian sales gentleman
                                        Wonderful service, Brian was great not pushy, very helpful and knows how to treat customer's. I bought a little Toyota Aygo and I'm thrilled with it. I will not be going anywhere else to buy a car while Ramseys are trading. Thank you.
                                        Rudi Lux
                                        Rudi Lux
                                          We Love Reviews

                                          Staff Helpfulness

                                          Staff Knowledge

                                          Follow-up

                                          Service Quality

                                          Value for Money

                                          Excellent service
                                          Excellent experience provided by Brian during my vehicle purchase
                                          Ryan Mcguire
                                          Ryan Mcguire
                                            We Love Reviews

                                            Staff Helpfulness

                                            Staff Knowledge

                                            Follow-up

                                            Service Quality

                                            Value for Money

                                            Professional and great customer service
                                            Really good experience, would highly recommend. Was guided the whole way through the process of getting my new car. I have no regret.
                                            Jean Stifman
                                            Jean Stifman
                                              We Love Reviews

                                              Staff Helpfulness

                                              Staff Knowledge

                                              Follow-up

                                              Service Quality

                                              Value for Money

                                              Toyota aygo
                                              Customer service was fantastic, staff very efficient, friendly and very helpful, i would deffinetly recommend them to anyone.
                                              Philip Topping
                                              Philip Topping
                                                We Love Reviews

                                                Staff Helpfulness

                                                Staff Knowledge

                                                Follow-up

                                                Service Quality

                                                Value for Money

                                                Absolutely spot on
                                                Good range of cars customer service is excellent all very friendly and willing to help.
                                                Laura kate Hunter
                                                Laura kate Hunter
                                                  We Love Reviews

                                                  Staff Helpfulness

                                                  Staff Knowledge

                                                  Follow-up

                                                  Service Quality

                                                  Value for Money

                                                  First time car buyer
                                                  I went quite nervous as I didn't have a clue about finance and worried that because of my age I wouldn't be able to get it, but Brian explained everything to me and kept me at ease. Even managed to get my car a day early. Cannot thank him enough for all of his help!x
                                                  Katie Topping
                                                  Katie Topping
                                                    We Love Reviews

                                                    Staff Helpfulness

                                                    Staff Knowledge

                                                    Follow-up

                                                    Service Quality

                                                    Value for Money

                                                    Great service
                                                    Great service. Would definitely recommend 😊
                                                    18/10/2018
                                                    Response by
                                                    Ian Ramsey
                                                    Director Thanks for the review, Katie. We try our best to provide the service we'd want to receive if we were the customer.
                                                    0 0
                                                    Report this Comment 
                                                    Carol Harrop
                                                    Carol Harrop
                                                      We Love Reviews

                                                      Staff Helpfulness

                                                      Staff Knowledge

                                                      Follow-up

                                                      Service Quality

                                                      Value for Money

                                                      Always fantastic service
                                                      Helpfull supportive great
                                                      Peter Cooper
                                                      Peter Cooper
                                                        We Love Reviews

                                                        Staff Helpfulness

                                                        Staff Knowledge

                                                        Follow-up

                                                        Service Quality

                                                        Value for Money

                                                        No hidden extras,what you see is what you pay 👍
                                                        I found Ramsey's very helpful with no pressure selling would definitely recommend this dealer to friends and family
                                                        Marian Winskill
                                                        Marian Winskill
                                                          We Love Reviews

                                                          Staff Helpfulness

                                                          Staff Knowledge

                                                          Follow-up

                                                          Service Quality

                                                          Value for Money

                                                          Five Star Experience
                                                          This is my 2nd time buying from Ramseys and now I wouldn't go anywhere else. A friendly, helpful and honest service always provided. After care is first class too. I highly recommend !
                                                          Emma Parker
                                                          Emma Parker
                                                            We Love Reviews

                                                            Staff Helpfulness

                                                            Staff Knowledge

                                                            Follow-up

                                                            Service Quality

                                                            Value for Money

                                                            Fantastic service. Highly recommended.
                                                            Thanks again Brian for all your help with my new car. Highly recommend this company. Fantastic customer service.
                                                            David Harrison
                                                            David Harrison
                                                              We Love Reviews

                                                              Staff Helpfulness

                                                              Staff Knowledge

                                                              Follow-up

                                                              Service Quality

                                                              Value for Money

                                                              excellent service
                                                              excellent service and very professional they did not push for a sale would recommend
                                                              Daniel Farmer
                                                              Daniel Farmer
                                                                We Love Reviews

                                                                Staff Helpfulness

                                                                Staff Knowledge

                                                                Follow-up

                                                                Service Quality

                                                                Value for Money

                                                                Overall a great experience
                                                                I was recommended Ramsey's by a colleague and was very impressed, from first viewing to quickly booking a test drive, Brian was very helpful throughout the process - this was very reassuring when purchasing my first car. Overall I have had a great experience with Ramsey's.
                                                                Lynne Thomson
                                                                Lynne Thomson
                                                                  We Love Reviews

                                                                  Staff Helpfulness

                                                                  Staff Knowledge

                                                                  Follow-up

                                                                  Service Quality

                                                                  Value for Money

                                                                  Excellent service.
                                                                  No hard sales pitch. No hassle to make a decision. Friendly advice if needed. Great customer service. Would certainly recommend Ramsey’s to others.
                                                                  Michael Twissell
                                                                  Michael Twissell
                                                                    We Love Reviews

                                                                    Staff Helpfulness

                                                                    Staff Knowledge

                                                                    Service Quality

                                                                    Value for Money

                                                                    Great service
                                                                    Very happy with car,and fantastic service,thanks Brian.
                                                                    Andy Emmett
                                                                    Andy Emmett
                                                                      We Love Reviews

                                                                      Staff Helpfulness

                                                                      Staff Knowledge

                                                                      Follow-up

                                                                      Service Quality

                                                                      Value for Money

                                                                      Great service
                                                                      Once again great service from this local family ran business.
                                                                      Always a pleasure changing cars with Ramsey's they make the whole process easy.
                                                                      Many thanks.
                                                                      Neil Langsley
                                                                      Neil Langsley
                                                                        We Love Reviews

                                                                        Staff Helpfulness

                                                                        Staff Knowledge

                                                                        Follow-up

                                                                        Service Quality

                                                                        Value for Money

                                                                        Vauxhall Mokka
                                                                        Good salesman . Car well valeted for collection. Was told I would get a 3 mth warranty, I didn’t hear on picking car up , my lady heard him Say I would have the remainder of the dealers warranty. Need to check with Sherwoods if this is correct, if not I’ll be coming back for a written down warranty from yourselves. Other than that a very pleasant transaction, nice car.
                                                                        09/08/2018
                                                                        Response by
                                                                        Ian Ramsey
                                                                        Director Hi Neil. I think our salesman Brian has now explained to you that your Mokka is still covered by Vauxhall's 3-year warranty. As this doesn't run out until June 2019 it supersedes the 3-month minimum warranty we provide on all our used car sales. Hope this information clears up any doubt you had. Thanks again for your business.
                                                                        0 0
                                                                        Report this Comment 
                                                                        Nicholas Potts
                                                                          We Love Reviews

                                                                          Staff Helpfulness

                                                                          Staff Knowledge

                                                                          Follow-up

                                                                          Service Quality

                                                                          Value for Money

                                                                          Relaxed sale
                                                                          We dealt with Brian who was very friendly, left us to our own devices and wasn't pushy one bit. Knew all that he need to know about the vehicle and when it came to buy was painless. Highly recommend.
                                                                          Susan Harrison
                                                                          Susan Harrison
                                                                            We Love Reviews

                                                                            Staff Helpfulness

                                                                            Staff Knowledge

                                                                            Follow-up

                                                                            Service Quality

                                                                            Value for Money

                                                                            Excellent customer service
                                                                            This is the third time I have purchased a car from Ramsey’s. Next upgrade will be in a couple of years so says it all really I’ll be back😀
                                                                            Glen Mudd
                                                                            Glen Mudd
                                                                              We Love Reviews

                                                                              Staff Helpfulness

                                                                              Staff Knowledge

                                                                              Follow-up

                                                                              Service Quality

                                                                              Value for Money

                                                                              Superb from start to finish
                                                                              No hard sell Brian was superb to deal with would buy another car off him any day
                                                                              Barbara Lake
                                                                              Barbara Lake
                                                                                We Love Reviews

                                                                                Staff Helpfulness

                                                                                Staff Knowledge

                                                                                Follow-up

                                                                                Service Quality

                                                                                Value for Money

                                                                                Outstanding
                                                                                Very kind,helpful and patient staff. Beautiful car purchased. Highly recommended.
                                                                                Mark Pooley
                                                                                Mark Pooley
                                                                                  We Love Reviews

                                                                                  Staff Helpfulness

                                                                                  Staff Knowledge

                                                                                  Follow-up

                                                                                  Service Quality

                                                                                  Value for Money

                                                                                  Excellent customer service
                                                                                  I recently bought a car from Ramsay’s, the service I received was second to none. Nothing was too much trouble. I would like to thank Ian. Elliott and Brian for all their help. I wouldn’t hesitate in recommending Ramsay’s to anyone
                                                                                  Laurence Jackson
                                                                                  Laurence Jackson
                                                                                    We Love Reviews

                                                                                    Staff Helpfulness

                                                                                    Staff Knowledge

                                                                                    Follow-up

                                                                                    Service Quality

                                                                                    Value for Money

                                                                                    Purchase of Mini One
                                                                                    Very helpful and knowledgeable Sales, a pleasure to do business with, many thanks,
                                                                                    Graham Barker
                                                                                    Graham Barker
                                                                                      We Love Reviews

                                                                                      Staff Helpfulness

                                                                                      Staff Knowledge

                                                                                      Follow-up

                                                                                      Service Quality

                                                                                      Value for Money

                                                                                      Another great car
                                                                                      4th car from Ramsey’s, great deal and very smooth process with Bryan and Ian.
                                                                                      Louise Milford
                                                                                      Louise Milford
                                                                                        We Love Reviews

                                                                                        Staff Helpfulness

                                                                                        Staff Knowledge

                                                                                        Follow-up

                                                                                        Service Quality

                                                                                        Value for Money

                                                                                        Fantastic
                                                                                        Brilliant customer service, especially Brian. wouldnt choose anywhere else thankyou
                                                                                        Lynne Hunter
                                                                                        Lynne Hunter
                                                                                          We Love Reviews

                                                                                          Staff Helpfulness

                                                                                          Staff Knowledge

                                                                                          Follow-up

                                                                                          Service Quality

                                                                                          Value for Money

                                                                                          New Peugeot
                                                                                          brilliant service as always from start to finish. we should all support local independent garages ☺
                                                                                          Neil Wise
                                                                                          Neil Wise
                                                                                            We Love Reviews

                                                                                            Staff Helpfulness

                                                                                            Staff Knowledge

                                                                                            Follow-up

                                                                                            Service Quality

                                                                                            Value for Money

                                                                                            A great experience
                                                                                            Made buying a car a pleasure - from the test drive through to sorting out finance all done quickly and hassle free. Would have no hesitation in recommending Ramseys
                                                                                            Karen Fenwick
                                                                                            Karen Fenwick
                                                                                              We Love Reviews

                                                                                              Staff Helpfulness

                                                                                              Staff Knowledge

                                                                                              Follow-up

                                                                                              Service Quality

                                                                                              Value for Money

                                                                                              Couldn't be easier!
                                                                                              I found the staff, especially Brian, extremely helpful, sorting out all of the necessary details making my car buying experience extremely easy. The car was in immaculate condition and I'm absolutely delighted with it. Thank-you Ramseys.
                                                                                              Laurence Jackson
                                                                                              Laurence Jackson
                                                                                                We Love Reviews
                                                                                                Mini one
                                                                                                Spot on. Brian was a pleasure to deal with. The car runs great.
                                                                                                0