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Jo Sidaway
Jo Sidaway
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    Fantastic service
    We recently bought a Bnw 1series from RW Cars. Fantastic car m, fantastic quick efficient service. Would highly recommend x
    Jo Sidaway's picture of RW C...
    Jenny Munns
    Jenny Munns
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      Competitive prices. Small and very direct team
      Having travelled over an hour to get to the place, we greeted the salesperson in the office. The car was not out ready to test drive but had been cleaned and it was pointed out to me in the warehouse area. I was given time to look round.
      The test drive was ok although the route was a town route so no seeing how the car drove on faster roads.
      There was not much effort to bargain a price, with “Prices being fixed” however relatively ok offer for my car.
      The purchase process was probably the easiest part although the printer was not working for some of it. The car came with little fuel in it and the spare key was found to not work just as we were waiting for them to put a little fuel in the car to get us to a service station. The car came without a media card for the sat nav which was due to be sent out to me. This has not arrived as yet (although only four days in).
      Overall a seemingly competitively priced garage, I expected the little things like fuel, keys, media cards etc to all be checked and working prior to my arrival. They were all rectified In the end. The customer service could be better- having sat in a car and office for over three hours and not offered a drink was again lower than my expectation. That said, there was a machine that looked like it was free to get a drink from. I felt as though the garage did not care if they sold the car or not to me. Generally the staff I dealt with were friendly enough.
      Georgia Fell
      Georgia Fell
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        Lovely experience
        Staff where helpful however it was busy so seemed slightly distracted but still answered questions when possible😃. When punchings the staff where extremely professional
        Gary Allen
        Gary Allen
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          Nissan Juke 2015
          This was a very easy and fast way to buy a great car at the best price in the uk . I travelled from South Wales because of the price and thanks to mark for is fast and excellent service and I would definitely buy again thanks Gary Allen
          Andrew Male
          Andrew Male
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            Professional, Hassle free , and quality car !
            Our sales advisor Rob was first class ... professional ,extremely helpful ,non pushy and courteous .Car was first class ,at a great price and brilliant condition ... Car was ready when stated ..full mot and service ....perfect buying experience .
            Jen Earnshaw
            Jen Earnshaw
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              Great value and excellent customer service
              I bought my Audi A1 just before this Christmas and RW cars couldn't have been more helpful.

              The Sales team were fantastic and I purchased my car on the same day as it was the right car for me, low mileage and within my budget. It was as easy as that

              Thank you RW cars for making it a stress free task for me and I would highly recommend them to my family and friends
              Justin Blake Luke
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                This company is complete joke
                I brought transit custom less than months ago 3 December . For £13000 paid in full. Noise coming which I taught from brake dust which it cleary is not that. It coming from back axle wheels bearing.. The van been park up most of time . Booked in with Ford on 8 January . Let see what Ford say.... I have rang this pony company speaking Jim after care which honestly think he something rude guy.. Bring van back to Derby I live in Dorset.. People cannot afford warranty he said that because It was not made clear to me you should have read small print
                ya right, Only please sign here for the warranty.. I have right to reject before 31 " days. Who over cost off time off work u will who will cost fuel there u will who cover cost of hotel u will Said yesterday Jim Mr no it all has all answer Saying I cannot do that .. I would recommend this company to friends or familys no way . ... I tell u this rw cars and Jim and who ever . I won't accept getting rip off by your company it just not going to happen I can a sure u that....
                Diane Pickwell
                Diane Pickwell
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                  Great customer service
                  Great customer service as soon as we walked through the door.
                  Test drive, no problem.
                  No pressure salesman.
                  All questions answered without any hesitation.
                  And drove off the forecourt the same day.
                  Thank you.
                  Martin J Brock
                  Martin J Brock
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                    First Class Experience
                    I find looking for second hand cars to be generally a highly anxiety provoking experience not being a mechanic myself
                    and in fairness I have found most used car companies to be primarily concerned with selling and the customer experience is an afterthought.
                    This is NOT the case with RW Cars
                    Totally professional and respectful buying experience which was a breath of fresh air
                    No hard sell and all our concerns listen to and responded to.
                    Just a brilliant used car company which I would highly recommend
                    Ben Stilwell
                    Ben Stilwell
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                      Purchased Nissan Quasqai
                      Great first time experience at RW the guys were very helpful. We were recommended by a friend and I was very impressed with the condition of all the cars. Would highly recommend
                      Craig Stevenson
                      Craig Stevenson
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                        Audi A3 Purchase
                        Nice low mileage A3 for a very competitive price, good simple process. Same day purchase and complete within 2hrs.
                        David Lowe
                        David Lowe
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                          Brilliant
                          Excellent service all round would recommend to other people
                          Chris Gold
                          Chris Gold
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                            Overall good service.
                            I would definately use RW Cars again in future. I found Mark and the rest of the staff very helpful and informative, I love my new Honda and would recommend to anyone that wants to buy a used car. I love the fact that most cars they sell are ex lease, so good mileage and more than likely been looked after.
                            Micheal Woodward
                            Micheal Woodward
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                              Very Efficient
                              Buying and selling was very smooth.Minimum fuss, plenty of time to examine cars.I am very satisfied with the deal. Would recommend RW Cars on the basis of my experience.
                              Fiona Eccles
                              Fiona Eccles
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                                Very good buying experience
                                I was initially enquiring via email about a Honda CR-V and Rob was replying straight away which was very good.
                                Eventually I arranged to go and see the car. Again the service I received was really good and professional. I did a part-exchange on my car and after some minor haggling I was happy with the price.
                                I would recommend this company for anyone who is wanting a Used Car.
                                Barry Hall
                                Barry Hall
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                                  Very friendly and honest service
                                  From the first phone call to collecting my new car has been a good experience
                                  Nice to find an honest car dealer for a change
                                  Keith Palmer
                                  Keith Palmer
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                                    Brilliant to buy your new car
                                    I found the whole experience of buying our new car great. In the past I have had to spend hours/weeks sorting things out. I knew my budget and the sort of car we wanted and within a hour I was driving home in our new car, straight forward car buying without any hassle. Only wish was for a bigger budget as RW cars had some cars I would of really enjoyed
                                    John Hughes
                                    John Hughes
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                                      65 plate Passat
                                      I have just bought a VW Passat 2.0 at a very good price after searching the internet for weeks. So far I cannot find any problems with either the car or the service I received from RWCars. Very pleased!!
                                      Deborah Foster
                                      Deborah Foster
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                                        Excellent value for money
                                        I found the perfect Golf for me at RW Cars and the bonus was the price was over £1000 cheaper than similar cars I had seen at car supermarkets.
                                        The car had been fully cleaned and had just been serviced and mot’d..
                                        Simon O'donnell
                                        Simon O'donnell
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                                          Easy and stress free
                                          I found the car I was interested in via the internet but when visiting the site found lots of great cars to view. I’ve had my car for a month now and can report that I have no issues with it. The relaxed and stress free buying experience was superb from the moment I walked into RW Cars and was handed the keys by Mark and was told to take as long as I wanted to look around the car. No problem with asking for a long test drive and once again when we returned to the garage I was left alone to look around the car with no-one hassling me. Any questions I raised were answered quickly and one tiny issue with the car was sorted by the time I collected it. Oh and by the way, I was picked up from the train station on the morning the car was ready. Overall, I can only praise Mark and his team and say thank you for making the experience of buying a car so easy.
                                          Aimee Hutchinson
                                          Aimee Hutchinson
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                                            Brilliant once they'd found the car
                                            We rang up the night before visiting to check the car hadn't already been sold and to discuss trading in my old vehicle. Mark was fantastic help! We went to see the car but had to wait around for quite some time as nobody seemed to know where it was which wasn't very reassuring. However once it was located and brought back to the garage, the service was brilliant. Able to test drive immediately and they also spent time buffing the car and making it look immaculate whilst we completed the exchange. All in all a great experience, just know were your cars are in the first place.
                                            Francesca Barlow
                                            Francesca Barlow
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                                              Love the car - brilliant price
                                              We recently bought our family care from RW and were very impressed with experience overall. We were in a rush to buy and the staff were happy to help us out with that. Very good price for the car, happy with everybody we spoke to. Car was quite clean but not perfect.
                                              Hannah Mee
                                              Hannah Mee
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                                                Easy to deal with and excellent service
                                                Rob was extremely helpful in the sales process, the car was immaculate when I collected it. Would highly recommend RW Cars!
                                                George Long
                                                George Long
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                                                  Bad
                                                  We contacted this company the day before viewing this vehicle, they assured us that it was a very good buy. We traveled from Kent by train to their Derby location. On arrival their greeting was less than welcoming. We had to wait while the vehicle was brought over from another site. The vehicle was very dirty, tyres well worn, possible oil leak. We asked for movement on the price due to the various issues, their answer was a flat NO and so we walked away and they didn’t get a sale. Customer service was extremely poor.
                                                  Sharon Lynas
                                                  Sharon Lynas
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                                                    Smooth Process
                                                    Helpful staff, smooth process and pleasant experience .

                                                    No being followed around and harassed but staff on hand to assist and advise.
                                                    Clint Johnston
                                                    Clint Johnston
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                                                      Do not deal with this company
                                                      Bought a Mercedes for £17000 and after a few weeks found out it had been in a previous crash of some sort and has had a very poor respray on the whole of the passenger side and front bumper, rang them to come to some sort of arrangement and was told it’s my problem, now had to sort legal action.
                                                      Geoffrey White
                                                      Geoffrey White
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                                                        Well Recommend
                                                        An overall positive experience very polite and friendly staff, collected from the train station, and a smooth transaction.
                                                        Only, slightly disappointed as I asked for oil to be topped up as it was blow the minimum, and when I checked again it was only just above the minimum..
                                                        Simon Lumb
                                                        Simon Lumb
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                                                          Mr Simon Lumb
                                                          Bought a vauxhall insignia at a price I thought was good deal
                                                          Friendly service with no problems
                                                          Asad Rasool
                                                          Asad Rasool
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                                                            Good friendly staff
                                                            Good car collection recommended by everyone
                                                            Sunilkumar Narsaim
                                                            Sunilkumar Narsaim
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                                                              Good
                                                              Very good thanks
                                                              James O Driscoll
                                                              James O Driscoll
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                                                                Good
                                                                Nice chaps and no messing about.
                                                                Clare Singleton
                                                                Clare Singleton
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                                                                  Immaculate cars and helpful, no pressure sales team
                                                                  A helpful sales team, happy to take you out for a test drive and they ensure you have all the info needed to make a decision on your car purchase. Once sale agreed the transaction process was smooth and fast. Car was presented in an immaculate condition.
                                                                  Clint Johnston
                                                                  Clint Johnston
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                                                                    Couldn’t of been any better
                                                                    Absolute great service by mark and rw cars, completely in love with my new car and I feel rw cars went above and beyond the call of duty. Car looked beautiful when I went to give it a test drive and found everyone to be friendly and welcoming. Will definitely recommend and use again. Thank you.
                                                                    Yondo Koroma
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                                                                      MR KOROMA
                                                                      Yes it was a good deal and i am happy the way it went throught with your great experience in the business and i hope to do more business in the fouture with you
                                                                      Waheeda Yasin
                                                                      Waheeda Yasin
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                                                                        Mercedes Benz
                                                                        We absoloutely love our car smashing service feom nathan who completed everything for us.Very polite and friendly.
                                                                        However on the day of collection when we about to drive the car away fuel was completely empty would of thought spending 1,000s on the vechicle the least we could of got is fuel.
                                                                        We had travelled from Wolverhampton by train so wasnt too familiar with the area.
                                                                        Apart from that good service.
                                                                        Jude Booth
                                                                        Jude Booth
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                                                                          Nissan Qashqai
                                                                          Excellent experiance buying our car. We are very happy with it. Thank you.
                                                                          Jude Booth's picture of RW C...
                                                                          Angelique Chardon
                                                                          Angelique Chardon
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                                                                            purchase of a vehicle
                                                                            Great survive so far. A great price from a very good company
                                                                            Brian Whittaker
                                                                            Brian Whittaker
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                                                                              Laguna dynamique
                                                                              Great experience friendly staff very helpful would definitely recommend a visit to anyone
                                                                              Thanks Mark for all your help and hard work
                                                                              Bogdan Roscan
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                                                                                Good deal
                                                                                Very good service, very good cars in stock and a very good price on my part exchange. The staff was amazing and made the process of buying so easy and quick. I recommended to all my friends. Thanks for everything
                                                                                Imaginea lui Bogdan Roscan -...
                                                                                Paula Lowe
                                                                                Paula Lowe
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                                                                                  Car sale
                                                                                  Very friendly and professional team nothing was to much trouble and there were not at all pushy in getting you to buy a car . Would go back there again and highly recommend them to anyone . Love my new car thanks
                                                                                  Samina Khan
                                                                                  Samina Khan
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                                                                                    Informative and no messing around
                                                                                    The staff were welcomming and helpful. Straight forward with no messing around.
                                                                                    Joshua Morris-Cooke
                                                                                    Joshua Morris-Cooke
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                                                                                      Very pleasant experience
                                                                                      All employees extremely helpful, would definitely recommend.
                                                                                      Brian Davidson
                                                                                      Brian Davidson
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                                                                                        Straight Forward and no pressure
                                                                                        The process of buying my 6 year old Citroen C1 was straight forward. I got to have a decent test drive and was given an opportunity to take a good look at the car without a salesman hovering.

                                                                                        100 miles in and I cannot fault the car.
                                                                                        Helen Tyler
                                                                                        Helen Tyler
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                                                                                          Excellent service
                                                                                          I would definitely recommend RW Cars, messages and phone calls were always answered promptly and I was given helpful information on each occasion.
                                                                                          Molly Wilton
                                                                                          Molly Wilton
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                                                                                            Great
                                                                                            Professional service quick and easy. Very happy with our new family car!
                                                                                            Ben Anderson
                                                                                            Ben Anderson
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                                                                                              Very good
                                                                                              Good experience, quick sale and friendly service.

                                                                                              Key needs it battery changed was why the review not perfect.
                                                                                              Chloe Taylor
                                                                                              Chloe Taylor
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                                                                                                Great company
                                                                                                I came yesterday to have a look at a car I was interested in on auto trader, it was just as good as the pictures if not better! I was able to test drive the car while they valued my car for part exchange, I got such a good deal and the staff couldn’t of been any more helpful. So easy from start to finish.
                                                                                                Sana Vora
                                                                                                Sana Vora
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                                                                                                  Good
                                                                                                  The car was in good condition, did have a funny button which was sticky and kept getting stuck when pushed, they did offer to clean it which helped but it’s started again, price wise was ok, did expect to get maybe a little bit more of a discount taking into consideration it did lack a few features such as sat nav cruise control auto lights, other than that, service was good.
                                                                                                  Jenna Tollit
                                                                                                  Jenna Tollit
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                                                                                                    Excellent
                                                                                                    Very efficient and helpful, would most definitely reccocmend.
                                                                                                    Russell Hemming
                                                                                                    Russell Hemming
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                                                                                                      Excellent service
                                                                                                      Very friendly / helpful not pushy like others just gave my the keys to have a look at my own leisure and said just give us a shout if you need any help or want to take it out for a test drive trustworthy people /place
                                                                                                      Would definitely recommend
                                                                                                      About Us…
                                                                                                      RW Cars

                                                                                                      RW Cars


                                                                                                       Unit 8 Prime Enterprise Park,
                                                                                                      Prime Way,
                                                                                                      Derby, Derbyshire, DE13QB
                                                                                                      •   01332410010



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                                                                                                      Overall Rating…
                                                                                                      4-5

                                                                                                      55 reviews in the past 2 years

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                                                                                                      • Big Red Directory Big Red Directory
                                                                                                        Overall Rating: 5
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                                                                                                        Overall Rating: 4.5
                                                                                                      • Car Dealer Reviews Car Dealer Reviews
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                                                                                                      • Car Gurus UK Car Gurus UK
                                                                                                        Overall Rating: 4.4
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                                                                                                      Jo Sidaway's picture of RW C...
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                                                                                                      Imaginea lui Bogdan Roscan -...
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