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Julie Upton
Julie Upton
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    Brilliant service..
    Brilliant buying experience. No pressure to purchase.. Everything sorted with in half an hour..including Road tax and insurance.
    Will definitely recommend

    James Gregory
    James Gregory
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      Great buying experience
      I was very happy and surprised with my experience from RW Cars. The staff were very helpful and there wasn’t any pressure at all. The car is great and I couldn’t be happier, i felt very comfortable buying from them and would recommend.
      Michael Norbury
      Michael Norbury
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        Excellent service
        Could not ask for an easier car purchase! Saw a car we liked the look of on the auto trader website. Sent an inquiry via the rw cars website, mark got back to me straight away we then shared a few emails arranged to view the car, when we got there the car was clean and tidy, we asked for a couple of things to be sorted on the car (nothing major it was just missing a parcel shelf and a clip) which mark said was already on order to be sorted, we already knew the prices and got a good part ex price for our car and that was that, picked our new car up 3 days later with the things we’d asked for sorted a new mot on it!
        The whole process was quick easy and professional I would defo recommend
        Archie Dearie
        Archie Dearie
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          ok
          customer service was good. However i brought a 12 month warranty and this has been miss sold. In the space of 6 months of having the car i have had to change the breaks and disks which is one on those things i cant argue with. But 1 month later my clutch goes in my car and i am now needing a new clutch and dual masked fly wheel. Which they are now not going to cover for. I have spent £2,000.00 plus on a car worth only £9,000.00. Don't my the warranty they are all escape goats.
          Richard Russell
          Richard Russell
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            part missing
            I did send you a email regarding a missing spare wheel and jack but received no reply I have since had to purchaced one
            Alexander Brown
            Alexander Brown
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              Great
              Great customer service and all round excellent would use again and recommend to people I know in need of a new car 🚗👍 excellent cheers
              Alexandra Graham
              Alexandra Graham
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                Very happy
                I travelled from barnsley to get a car from Rw cars I am over the moon with my new golf mark and the lads where brilliant and very hospitable got it all done and dusted in one day I left very happy :-) x
                Carol Grayson
                Carol Grayson
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                  Fantastic garage
                  Such a lovely helpful bunch of staff with lovely cars! Very helpful aftercare also with jo pushy salesmen techniques! Would definitely purchase again from this garage!
                  Tracey Dainter
                  Tracey Dainter
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                    Very happy
                    Great experience with RW cars was served by Jim who keep me up to date with the progress of my car great service and a nice guy .
                    Muazzam Tariq
                    Muazzam Tariq
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                      Brilliant service
                      I trust these guys when it comes to cars, previously bought one before and was very happy with the process, no doubt I’ll be back in the future for another
                      Craig Farron
                      Craig Farron
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                        Loving my Civic
                        I found the car i wanted even though it was a bit more than i originally intended cost wise.
                        But i had to have it!
                        The dealer was extremely busy on the day i arrived so i did have a wait but i was ok with this.
                        Mark was very helpful who sold me the car.
                        I did have an issue as once i returned home with the vehicle ( i live a 100 miles away! ) as the car failed to start twice.
                        On both occasions AA attended and got me going and when i mentioned this to RW they arranged a replacement battery which has now been fitted and all seems well.
                        I am more than happy i made the trip to buy the car.
                        Sonya Ramshall
                        Sonya Ramshall
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                          Nice and easy experience
                          My 3rd car purchase from RW and each time has been nice and easy, stress and hassle free.
                          Spoke to Rob on the phone who was superb as usual and went down to view the car, me and the wife liked the car apart from a few little bits that needed doing.
                          The DAB and radio had no signal, Scuffs to bodywork and needed a service. Rob said all these would be sorted and they we're, the car took an extra day for the DAB to be fixed as was an antenna issue.
                          The car was serviced and buffed for my collection and most of the Scuffs had disappeared.
                          They have good relationships with local garages so can sort any issue that crops up quickly, they give a professional service, all the sales staff are well dressed, the cars are easily accessible, workshop is clean and tidy and all the lads I've dealt with are helpful even the valet guy who I saw polishing a mini like his life depended on it.
                          Can't be more positive about RW and my years of dealing with them, Rob in particular has gone that extra mile with us on a few occasions.
                          Ryan Scott
                          Ryan Scott
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                            Good experience
                            Recently brought a Hyundai tuscon from the garage - Timely and effective service
                            Kewal Singh
                            Kewal Singh
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                              Mercedes A class
                              I purchased a merc A180 from yourselves, the initial service was ok . I purchased this vechicle on 15th Nov 2018 .
                              The reg number is BU65ABV .
                              The sales person who dealt with me was polite his name is
                              Mark .
                              This vechicle was brought for my father who is eighty years old . On collection of the vechicle my father didn’t understand what the warning light on the dashboard stating low key battery meant.
                              Anyway two days after I called the garage and spoke to Mark and explained the situation.
                              Bearing in mind this vechicle was brought with three months parts and labour warranty.
                              Mark then asked me to speak to a gentleman in aftersales , who he said would post me two battery’s for the two keys .
                              The gentleman in after sales wasn’t initially interested and
                              told me it was no big deal and I
                              Should just go to Poundland and buy the batteries.
                              After a few polite words from me he agreed to post them that day .
                              Anyway nothing arrived after waiting a week I called again and was told exactly the same
                              Story that they would go out in the post .
                              Still to date nothing recieved.
                              I eventually took the car to Mercedes dealers and have both batteries replaced.
                              Fortunately for us we didn’t purchase the extended warranty which we were going to .
                              Would I recommend this garage ?
                              ?????????????????!!!!??????????
                              Terrible after service .
                              Very disappointing.
                              K Singh .
                              Ian Stafford
                              Ian Stafford
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                                Quick hassle free purchase of a quality vehicle
                                Rang to enquire about a vehicle for sale on a Friday, was given full details as requested. Jim gave me a very informative procedure about the purchase and I found the website had full transparency about the various methods of funding the purchase. Left a deposit on Saturday to secure car with full reassurance (as we were buying without seeing the vehicle) should we not be 100% happy after traveling to view we wouldn’t lose the deposit. The car to our delight was exactly as described, and the sales team were superb. Test drive, bought and heading home within 1 hour. 1 week later and my wife is still giddy with her new car - thanks very much RW team
                                Chris Holden
                                Chris Holden
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                                  Overall a good experience.
                                  Sale went smoothly. Need to improve communications on progress of sale as we had to ring up to check if car was going to be ready as previously discussed.
                                  Ewa Załęska
                                  Ewa Załęska
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                                    ok
                                    Is ok l no have problem
                                    Brogan Ferguson
                                    Brogan Ferguson
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                                      excelent from start to finish
                                      surprised to such a young team
                                      or maybe that's because I am getting old. fantastic service, very friendly, top class car.
                                      Audrius TI
                                      Audrius TI
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                                        Audrius
                                        I deal with Rob. RW cars let me leave my new car on they're site over one week for free. Im very happy with my new car Vw passat.
                                        Thank you RW Cars
                                        Anthony Glynn
                                        Anthony Glynn
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                                          Peugeot 3008. 2012. Diesel.
                                          Bought the car in February 2019. Staff at the garage were polite and helpful and I got a good deal on it.
                                          Car was well presented for sale and I love it... thanks RW Cars.
                                          Justin Blake Luke
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                                            Shocking company keep away from it
                                            I Brough a Transit custom which was for £13000 cash Had issued with noise from van. Rang them up said to aftersale guy about it Which he said bring back to Derby that OK if I live in that area I live in Dorset . Plus it was not safe to drive . Book it in with Ford . Wheel bearing brake disc brakes pads And this was put true mot wow . Which is cleary was not due to give me peace of mind right.. Which I had to pay Ford out off my pocket.. I spoke to them send photo.. Looking for email so I can send report from Ford no response.. I wouldn't expect anything else from pony company . Yes selling is cleary your business stick to what u no . Not commercial van . Ye don't have a clue . I would not recommend ye to a dog . Poor customer service .
                                            Paul Harris
                                            Paul Harris
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                                              Very Good
                                              Very Good care car was great looked after well when we visited thanks once again
                                              Maddie Clamp
                                              Maddie Clamp
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                                                Great car
                                                Love my new golf, in great condition, fast collection date. Highly recommend.
                                                Maddie Clamp's picture of RW...
                                                Maddie Clamp's picture of RW...
                                                Richard Bourne
                                                Richard Bourne
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                                                  Excellent throughout
                                                  I can’t fault RW cars, everything was very smooth and the car I purchased was immaculate.
                                                  I had a very minor fault with the automatic windscreen wiper sensor, the car was returned for one day and I was provided with a vehicle whilst the sensor was replaced.
                                                  I couldn’t of asked for the matter to be dealt with any better.
                                                  Jason Davey
                                                  Jason Davey
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                                                    AMAZING
                                                    Rob was amazing from start to finish
                                                    thank you all so much
                                                    Geoffrey Spink
                                                    Geoffrey Spink
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                                                      Purchased golf tdi
                                                      This is my 2nd car from RW cars and it's always been straight forward with a good deal/ friendly service and easy going... I would recommend highly to friends and family to purchase there cars from here..
                                                      Dale Stanton
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                                                        excellent
                                                        brilliant service, true to there word , would use again
                                                        Amy Young
                                                        Amy Young
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                                                          Lovely service
                                                          So happy with my new car! You can really tell they look after the cars at RW cars, and put so much effort in to the maintenance of the cars! So relaxed service, no badgering and honest service! 5 stars all round!
                                                          Daniel Chiper
                                                          Daniel Chiper
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                                                            Great experience
                                                            Great experience buying with RW Cars. No pressure sales, every thing was explained in detail with patience and care. Great communication. A pleasure to deal with.
                                                            Micheal Newton
                                                            Micheal Newton
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                                                              Excellent transaction
                                                              I chose RW because they had the car I wanted at a competitive price. They explained everything relating to the purchase very clearly and made the whole experience as pain free as possible.
                                                              Glen Wakeling
                                                              Glen Wakeling
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                                                                Summary of experience
                                                                Excellent vehicles available and Mark and Rob were very helpful on the day of purchase
                                                                Jo Barrett
                                                                Jo Barrett
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                                                                  Honest sellers
                                                                  Honest sellers, quick and easy turn around
                                                                  Paul Kelly
                                                                  Paul Kelly
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                                                                    Best car buying experience!
                                                                    Simply superb. Efficient, quick, courteous and the best car buying experience I’ve ever had. Thanks especially to Jim. Travelled here all the way from Cumbria but very worthwhile.
                                                                    Jo Sidaway
                                                                    Jo Sidaway
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                                                                      Fantastic service
                                                                      We recently bought a Bnw 1series from RW Cars. Fantastic car m, fantastic quick efficient service. Would highly recommend x
                                                                      Jo Sidaway's picture of RW C...
                                                                      Jenny Munns
                                                                      Jenny Munns
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                                                                        Competitive prices. Small and very direct team
                                                                        Having travelled over an hour to get to the place, we greeted the salesperson in the office. The car was not out ready to test drive but had been cleaned and it was pointed out to me in the warehouse area. I was given time to look round.
                                                                        The test drive was ok although the route was a town route so no seeing how the car drove on faster roads.
                                                                        There was not much effort to bargain a price, with “Prices being fixed” however relatively ok offer for my car.
                                                                        The purchase process was probably the easiest part although the printer was not working for some of it. The car came with little fuel in it and the spare key was found to not work just as we were waiting for them to put a little fuel in the car to get us to a service station. The car came without a media card for the sat nav which was due to be sent out to me. This has not arrived as yet (although only four days in).
                                                                        Overall a seemingly competitively priced garage, I expected the little things like fuel, keys, media cards etc to all be checked and working prior to my arrival. They were all rectified In the end. The customer service could be better- having sat in a car and office for over three hours and not offered a drink was again lower than my expectation. That said, there was a machine that looked like it was free to get a drink from. I felt as though the garage did not care if they sold the car or not to me. Generally the staff I dealt with were friendly enough.
                                                                        Georgia Fell
                                                                        Georgia Fell
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                                                                          Lovely experience
                                                                          Staff where helpful however it was busy so seemed slightly distracted but still answered questions when possible😃. When punchings the staff where extremely professional
                                                                          Gary Allen
                                                                          Gary Allen
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                                                                            Nissan Juke 2015
                                                                            This was a very easy and fast way to buy a great car at the best price in the uk . I travelled from South Wales because of the price and thanks to mark for is fast and excellent service and I would definitely buy again thanks Gary Allen
                                                                            Andrew Male
                                                                            Andrew Male
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                                                                              Professional, Hassle free , and quality car !
                                                                              Our sales advisor Rob was first class ... professional ,extremely helpful ,non pushy and courteous .Car was first class ,at a great price and brilliant condition ... Car was ready when stated ..full mot and service ....perfect buying experience .
                                                                              Jen Earnshaw
                                                                              Jen Earnshaw
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                                                                                Great value and excellent customer service
                                                                                I bought my Audi A1 just before this Christmas and RW cars couldn't have been more helpful.

                                                                                The Sales team were fantastic and I purchased my car on the same day as it was the right car for me, low mileage and within my budget. It was as easy as that

                                                                                Thank you RW cars for making it a stress free task for me and I would highly recommend them to my family and friends
                                                                                Justin Blake Luke
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                                                                                  This company is complete joke
                                                                                  I brought transit custom less than months ago 3 December . For £13000 paid in full. Noise coming which I taught from brake dust which it cleary is not that. It coming from back axle wheels bearing.. The van been park up most of time . Booked in with Ford on 8 January . Let see what Ford say.... I have rang this pony company speaking Jim after care which honestly think he something rude guy.. Bring van back to Derby I live in Dorset.. People cannot afford warranty he said that because It was not made clear to me you should have read small print
                                                                                  ya right, Only please sign here for the warranty.. I have right to reject before 31 " days. Who over cost off time off work u will who will cost fuel there u will who cover cost of hotel u will Said yesterday Jim Mr no it all has all answer Saying I cannot do that .. I would recommend this company to friends or familys no way . ... I tell u this rw cars and Jim and who ever . I won't accept getting rip off by your company it just not going to happen I can a sure u that....
                                                                                  Diane Pickwell
                                                                                  Diane Pickwell
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                                                                                    Great customer service
                                                                                    Great customer service as soon as we walked through the door.
                                                                                    Test drive, no problem.
                                                                                    No pressure salesman.
                                                                                    All questions answered without any hesitation.
                                                                                    And drove off the forecourt the same day.
                                                                                    Thank you.
                                                                                    Martin J Brock
                                                                                    Martin J Brock
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                                                                                      First Class Experience
                                                                                      I find looking for second hand cars to be generally a highly anxiety provoking experience not being a mechanic myself
                                                                                      and in fairness I have found most used car companies to be primarily concerned with selling and the customer experience is an afterthought.
                                                                                      This is NOT the case with RW Cars
                                                                                      Totally professional and respectful buying experience which was a breath of fresh air
                                                                                      No hard sell and all our concerns listen to and responded to.
                                                                                      Just a brilliant used car company which I would highly recommend
                                                                                      Ben Stilwell
                                                                                      Ben Stilwell
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                                                                                        Purchased Nissan Quasqai
                                                                                        Great first time experience at RW the guys were very helpful. We were recommended by a friend and I was very impressed with the condition of all the cars. Would highly recommend
                                                                                        Craig Stevenson
                                                                                        Craig Stevenson
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                                                                                          Audi A3 Purchase
                                                                                          Nice low mileage A3 for a very competitive price, good simple process. Same day purchase and complete within 2hrs.
                                                                                          David Lowe
                                                                                          David Lowe
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                                                                                            Brilliant
                                                                                            Excellent service all round would recommend to other people
                                                                                            Chris Gold
                                                                                            Chris Gold
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                                                                                              Overall good service.
                                                                                              I would definately use RW Cars again in future. I found Mark and the rest of the staff very helpful and informative, I love my new Honda and would recommend to anyone that wants to buy a used car. I love the fact that most cars they sell are ex lease, so good mileage and more than likely been looked after.
                                                                                              Micheal Woodward
                                                                                              Micheal Woodward
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                                                                                                Very Efficient
                                                                                                Buying and selling was very smooth.Minimum fuss, plenty of time to examine cars.I am very satisfied with the deal. Would recommend RW Cars on the basis of my experience.
                                                                                                Fiona Eccles
                                                                                                Fiona Eccles
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                                                                                                  Very good buying experience
                                                                                                  I was initially enquiring via email about a Honda CR-V and Rob was replying straight away which was very good.
                                                                                                  Eventually I arranged to go and see the car. Again the service I received was really good and professional. I did a part-exchange on my car and after some minor haggling I was happy with the price.
                                                                                                  I would recommend this company for anyone who is wanting a Used Car.
                                                                                                  Barry Hall
                                                                                                  Barry Hall
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                                                                                                    Very friendly and honest service
                                                                                                    From the first phone call to collecting my new car has been a good experience
                                                                                                    Nice to find an honest car dealer for a change
                                                                                                    Keith Palmer
                                                                                                    Keith Palmer
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                                                                                                      Brilliant to buy your new car
                                                                                                      I found the whole experience of buying our new car great. In the past I have had to spend hours/weeks sorting things out. I knew my budget and the sort of car we wanted and within a hour I was driving home in our new car, straight forward car buying without any hassle. Only wish was for a bigger budget as RW cars had some cars I would of really enjoyed
                                                                                                      About Us…
                                                                                                      RW Cars

                                                                                                      RW Cars


                                                                                                       Unit 8 Prime Enterprise Park,
                                                                                                      Prime Way,
                                                                                                      Derby, Derbyshire, DE13QB
                                                                                                      •   01332410010



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                                                                                                      Overall Rating…
                                                                                                      4-5

                                                                                                      88 reviews in the past 2 years

                                                                                                       81 VERIFIED CUSTOMERS

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                                                                                                        Overall Rating: 101
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