Independent Customer Review Platform
Verified Customers

Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 15

Sort by…

Date
Rating
Adebiyi Oluwaremilekun
Adebiyi Oluwaremilekun

    Helpfulness

    Knowledge

    Follow-up

    Service Quality

    Value for Money

    We Love Reviews
    Great customer service
    Your staff ( Daniel) who attended to my husband and l was very friendly, helpful gave us an undivided attention.🙌 He is a very nice and approachable young man. We also received a good package of after sale benefits.
    Thank you very much Daniel, 👍l am already enjoying cruising my Vauxhall zafira tourer around. 😄😄
    Russell Baldwin
    Russell Baldwin

      Helpfulness

      Knowledge

      Follow-up

      Service Quality

      Value for Money

      We Love Reviews
      Red Audi A3 Saloon
      Very direct and honest dialogue about the car. it was immaculately presented with no fuss and in a friendly and efficient manner that inspired confidence. I would recommend them to my friends.
      Marion Grace
      Marion Grace

        Helpfulness

        Knowledge

        Follow-up

        Service Quality

        Value for Money

        We Love Reviews
        Fantastic experience!
        I am very happy with the Vauxhall Mokka I purchased from Oodle Cars. Now I just need to get use to the Economy system and the gears, as they are closer to one another then my citreon and tend to stall. But that is me not the vehicle. Sorry guys if you are stuck behind me..
        Also, thank you to Daniel for his patients and the service he provided. I will definitely be recommending Oodles Cars to my friends and family.
        Michael Spreadborough
        Michael Spreadborough

          Helpfulness

          Knowledge

          Follow-up

          Service Quality

          Value for Money

          We Love Reviews
          Really pleased with my purchase
          What an absolute pleasure meeting David. First class genuine guy. First class service
          Would recommend to any buyer with out a doubt
          Michael Spreadborough's pict...
          Lucy Prenczek
          Lucy Prenczek
            We Love Reviews
            WORST EXPERIENCE EVER
            Last month I brought a Mercedes E Class Coupe from Oddle and all I can say is how TERRIBLE the experience was. I was dealing with Dan to start with who seemed like a nice guy until he lied about the car having 2 keys it only had 1 and denied that the car was a repossession then later told my partner that it was. I liked the car a lot due to its high spec so foolishly still went to view the car. On the day that we arrived after a 2 hour journey we received the WORST customer service from David. He was unaccommodating, rude, and even accused my partner and I of money laundering because we were paying for the car outright rather than financing!!! On the test drive I noticed a pink fuzzy line on the digital dash which should not be there, I mentioned it to David who completely disregarded it the issue and told me he knows nothing about cars and that I should go to Mercedes (some car sales)!! Additionally to this I have experienced a few other problems with the car such as the cruise control which harshly breaks and speeds up when it wants to which is very dangerous while driving plus the climate control is not working properly. To top off the worst customer service experience ever I asked David if the car would be cleaned before I took it as it was dirty due to it being driving by Oddle staff and David rudely told us that WE had made it dirty!!! David also said that if it was his sale he wouldn't have sold us the car as we negotiated on the price ( very normal during buying a car) How rude is that? Both my partner and I come from motor trade backgrounds and we have never seen anything like the experience that we received from Oddle cars. I can not describe how awful the experience was with this company it really ruined my experience of buying a prestige car. They offended us terribly and handed the car over which was filthy - not what you expect when you spend best part of £30k for Mercedes!!!! Today I was due to go to work ang my car is completely dead, the whole electronics system has died and I cannot turn the ignition on let alone the engine! Clearly there was big problems with this car and they should not have sold it at all until the problems were resolved. Due to this happening I have not been able to go to work today and I have lost £500 worth of work . I am self employed so this is a big problem for me. I am so furious with the way this company have treated me and sold me a faulty car. If you can take one thing from this review is that DO NOT BUY A CAR FROM ODDLE they will just take your money!!!!!
            11/12/2019
            Response by
            Oodle Cars
            - We note with regret the review posted by “Lucy”. The car was NOT purchased by the reviewer (Lucy) but by her motor dealer employer from whom we have had no comment as this was a dealer to dealer transaction. We disagree with many aspects of her account.
            Craig Cantell
            Craig Cantell
              We Love Reviews
              Painless! Positive! Friendly! Honest!
              On a Friday afternoon I called Oodle Cars because I see a car had become available that I was interested in. I spoke to a gentleman called Daniel and he explained all the relevant information on the car and advised I could go for a text drive and viewing at any time. I advised Daniel that I may pop in the next day and he said he would put the car out the front just in case.

              The next day I decided to pop in and take a look, I arrived and as advised the car was on the for court looking clean and fresh ready for a viewing. I was greeted by David and he could not of been more friendlier and welcoming.

              David showed me around the car and advised how Oodle work with their customers. Everything was explained to me clearly and honestly, and all questions were answered. I then took the car for a text drive and it ran lovely.

              I did not expect to leave with a car, however the service I received, the absolute great condition of the car and how easy and smooth the whole visit was, I knew I wanted to take it home there and then!

              In addition Oodle threw in a years’ worth of RAC warranty, a years’ worth of RAC breakdown, an up to date MOT and service.

              Overall a painless, positive, friendly, easy and honest process! Highly recommend!
              Melanie Kahn
              Melanie Kahn

                Helpfulness

                Knowledge

                Follow-up

                Service Quality

                Value for Money

                We Love Reviews
                Friendly and Professionnal
                The car seller was honest and the car transaction was rapid clear and easy.
                Most of the part that ages with time on the car has been changed prior to the sail and a 1 year guarantee/road assistance is included (other car seller price this service 900 pounds in addition).

                I feel really happy about the transaction.
                Sergey Popovichev
                Sergey Popovichev

                  Helpfulness

                  Knowledge

                  Follow-up

                  Service Quality

                  Value for Money

                  We Love Reviews
                  Excellent service (purchase of Mercedes Benz C class)
                  Great customer service - helpful, competent and very friendly! Also thank you to Dan (and David) at Oodle Cars for making my car purchase so easy! I am very happy with the new car even I found later it is not exactly to the specs touted (it was not full AMG Sport+ version of Mercedes but just has AMG body/interior). But the car was very reasonably priced, a full RAC check/service was done in advance! The RAC warranty and breakdown included was also a bonus. I would happily use Oodle cars again and recommend to friends.
                  Thanks once more!
                  Sandej (dej) Gurung
                  Sandej (dej) Gurung

                    Helpfulness

                    Knowledge

                    Follow-up

                    Service Quality

                    Value for Money

                    We Love Reviews
                    Amazing!
                    Very helpful staff.
                    The process was delayed with genuine reasons but was compensated with satisfactory offers.
                    Would definitely recommend anyone to buy cars from these guys. 👍
                    Nick D
                    Nick D
                      Auto Trader
                      Excellent service and professional salesman.
                      The salesman at Oodle cars was very professional, knowledgeable and helpful. Going out of his way (to a post office) to ensure the car was taxed before we picked it up (it’s former rating was for a disabled person). The guarantees and service details offered by Oodle cars were excellent. We had complete confidence we were buying what was advertised.
                      danny B
                      danny B
                        Auto Trader
                        Nice people to do business with.
                        Great people to deal with, Tracey was very professional and nice, Dan was so informative and helpful. I’ve got no problem in highly recommending Oodle.
                        Jo H
                        Jo H
                          Auto Trader
                          I would highly recommend OODLE cars
                          I would highly recommend the guys at OODLE cars. I recently purchased an Audi Q3 from this company. The gentleman I dealt with was very professional, helpful and knowledgable and made the whole process very easy from the first enquiry to collecting the car. The car is wonderful.
                          gerard G
                          gerard G
                            Auto Trader
                            Great service!
                            Excellent experience with the team at Oodle Cars. No problems with any aspect of the purchase. Would highly recommend.
                            Tracey C
                            Tracey C
                              Auto Trader
                              Very pleased Customer
                              Even during lockdown their customer service was excellent. An appointment was made when we could see the car at a time that would suit us. We were allowed to look around the car without any pressure. After we brought the car we were due to pick it up but the salesman said that he would deliver the car to us. Would defiantly buy from Oodle Cars again.
                              Mark B
                              Mark B
                                Auto Trader
                                SLK 200 Purchase
                                It was an absolute pleasure purchasing my SLK200 as a little summer runabout from the team at Oodle Cars. The service was superb- very knowledgable staff and extremely quick to get me all sorted within hours. The car is in great condition and has obviously been well cared for. I would thoroughly recommend!
                                Rowena M
                                Rowena M
                                  Auto Trader
                                  Easy and straightforward
                                  Friendly and helpful sales staff made the process very easy and sold me a car that fulfilled all my families needs
                                  overton R
                                  overton R
                                    Auto Trader
                                    Car buying
                                    First time buying a car online, and the service was excellent, very prompt in ringing back to make sure everything was okay, and after car was delivered had a problem with the tax, one email and they sorted it out. Very happy dealing with Oodle Cars
                                    Eric E
                                    Eric E
                                      Auto Trader
                                      thanks to Oodle
                                      In light of the current biological issues Oodle cars made the collection of my new car very easy. On arrival a selection of sanitary products and PPE was available. All documents were out ready to sign. Distancing was observed throughout. I was able to look around the car and sit in. Also in the knowledge that you have 14 days to return it and a years warranty should anything go wrong. Great service and really happy to be driving a decent car again
                                      tim J
                                      tim J
                                        Auto Trader
                                        great experience
                                        David was very help full though out and the car was received in great condition , would definitely use these guys again
                                        ann E
                                        ann E
                                          Auto Trader
                                          A Professional and Friendly Experience
                                          The Oodle Team (Sales) were extremely helpful and patient whilst we went through an extremely cumbersome financial application with another company. In the end, we applied to Oodle Finance and within hours we were accepted. The Nissan Navara we bought was of high quality and at the right price. The Oodle Team (Sales and Finance)were great to work with and very professional. We would highly recommend buying a car from Oodle cars.
                                          Jennifer S
                                          Jennifer S
                                            Auto Trader
                                            Buying a Nissan Note.
                                            The salesman was very helpful and efficient. We were made to feel welcome. Buying the car was very quick and easy.
                                            michael B
                                            michael B
                                              Auto Trader
                                              Five stars
                                              First class. The car was perfect, presented to an impeccable level even with my critical eye and drove without fault. Dan the salesman was excellent, he knew the history of the car and wasn’t pushy.
                                              Geoff N
                                              Geoff N
                                                Auto Trader
                                                Five star oodle
                                                Excellent service, very helpful, nothing seems too much trouble, pleased with car , would recommend.
                                                puran P
                                                puran P
                                                  Auto Trader
                                                  Excellent service, Great car!
                                                  Great friendly service, very pleased with the purchase! Took the car out for a test drive, just what I was looking for! Definitely would recommend Oodle cars! A***
                                                  Paul C
                                                  Paul C
                                                    Auto Trader
                                                    Great service, highly recommended.
                                                    Excellent customer service from David, made for any easy pleasant transaction and the follow up communication was a nice touch.
                                                    James R
                                                    James R
                                                      Auto Trader
                                                      10/10 - would definitely recommend & buy again
                                                      Oodle Cars were fantastic. Due to my work it is difficult to arrange a test drive during the normal working hours. However, Dan was very helpful & willing to stay open late to accommodate me. Buying a second hand car can be a bit of an unknown as to the condition of the car. However, Oodle cars clearly put a lot of work into the vehicle to ensure it was in tip top condition & serviced it well.
                                                      Paul P
                                                      Paul P
                                                        Auto Trader
                                                        Highly recommended
                                                        Great company to buy from. Friendly no pressure sales people and a very quick and easy process.
                                                        Jon H
                                                        Jon H
                                                          Auto Trader
                                                          Excellent customer service, would highly recommend
                                                          The customer service was excellent. Noticed a small amount of damage on the car, which was documented, but this got sorted before collection. Would highly recommend using Oodle cars to anyone looking to purchase a vehicle
                                                          Georgina E
                                                          Georgina E
                                                            Auto Trader
                                                            Angels on wheels
                                                            Everyone was so so helpful and really down to earth. Extremely accommodating to a bit of a unusual circumstance! I couldn’t have asked for a more efficient and considerate company.
                                                            Alastair M
                                                            Alastair M
                                                              Auto Trader
                                                              Recommended Car Retailer
                                                              A very pleasant car buying experience from a company linked to a major finance company. The vehicle was extremely well presented and an extended test drive including fast dual carriageway. This is the fourth car I have bought in the past 12 months from various places and definitely recommend the experience at Oodle.
                                                              jack W
                                                              jack W
                                                                Auto Trader
                                                                Fantastic Customer Service
                                                                I bought an Axtra VXR 2.0 2014 in January. They were knowledgeable and friendly. They provided excellent Customer Service. Despite not being given the service book and the spare key originally, they went out of their way to obtain them for myself. Thanks, very happy!
                                                                Richard D
                                                                Richard D
                                                                  Auto Trader
                                                                  An Oodle of an experience.
                                                                  Professional and friendly is how my experience of Oodle began and finished! Everything described was as it was online and on viewing. I would advise any potential car buyer to consider them and also if you require finance they are the complete package.
                                                                  Christine E
                                                                  Christine E
                                                                    Auto Trader
                                                                    Helpful and pleasant staff
                                                                    Helpful staff who were pleasant to deal with. They suggested a test drive and offered to deliver the car (although I did not use that service). Car very well cleaned and valeted.
                                                                    Melvin W
                                                                    Melvin W
                                                                      Auto Trader
                                                                      found the car we wanted at last
                                                                      excellent service, the gentleman who dealt with us was able to tell us everything we needed to know and quick and prompt service from start to finish.
                                                                      Quan P
                                                                      Quan P
                                                                        Auto Trader
                                                                        Highly recommend
                                                                        I was very happy with the experience I had buying a car here. The whole process felt much more personal and relaxed than with the large dealerships, and they even arranged for a taxi to come and pick me up after selling my old car. I would thoroughly recommend them.
                                                                        andrew E
                                                                        andrew E
                                                                          Auto Trader
                                                                          Excellent service and a professional outfit.
                                                                          Dan at Oodle Cars was firm but very fair. Very good to deal with and was offered a cup of coffee on arrival and a warm welcome. No pressure, good test run and allowed me to decide with no obligation. Dan offered to change the battery and arranged a clean up of the reg plates as they are askew, very good service and would highly recommend.
                                                                          Anton G
                                                                          Anton G
                                                                            Auto Trader
                                                                            Friendly with great added value extras
                                                                            Very easy to do business with. No high pressure, great value add extras with RAC checks, warranty and recovery. Very helpful salesman.
                                                                            Alissa L
                                                                            Alissa L
                                                                              Auto Trader
                                                                              Great service and excellent team!
                                                                              Very friendly relaxed atmosphere which made looking at and subsequently purchasing my new car stress free and easy. Great team who are more than happy to help in anyway they can. Had a small issue which they sorted quickly and at my convenience.
                                                                              Russell B
                                                                              Russell B
                                                                                Auto Trader
                                                                                Red Audi A3 Saloon
                                                                                Very direct and honest dialogue about the car. it was immaculately presented with no fuss and in a friendly and efficient manner that inspired confidence. I would recommend them to my friends.
                                                                                Marion G
                                                                                Marion G
                                                                                  Auto Trader
                                                                                  Great experience!
                                                                                  Very impressed with my purchase. The salesman was most helpful and what I liked most, was there was no pushing you into a purchase. Will definitely recommend Oodles Cars.
                                                                                  kevin T
                                                                                  kevin T
                                                                                    Auto Trader
                                                                                    Awesome experience
                                                                                    Great communication and customer service - these guys know how to prep their cars. Can’t fault and will definitely use again - thanks
                                                                                    April C
                                                                                    April C
                                                                                      Auto Trader
                                                                                      Happy customer
                                                                                      Would definitely recommend oodle cars.. Lovely helpful staff.. Professional and courteous.
                                                                                      Robert W
                                                                                      Robert W
                                                                                        Auto Trader
                                                                                        Great car. Good price. Nice people.
                                                                                        Sorry, have been meaning to give this review for weeks! Really happy with both the car I bought and the service of the people at oodle. Had seen the car in autotrader and liked the look of it. Phoned Oodle on a Friday morning and by lunchtime was test driving it. By Saturday had completed the transaction and was the new owner. The car was in near immaculate condition, and Oodle showed evidence of a very comprehensive service and it was clear money had been spent getting the car to showroom condition. The car also came with warranty and breakdown cover. Altogether the whole process was actually pleasant. The team at Oodle were very reassuring and helped throughout and were nice people to deal with. So to sum up, I feel I’ve got a great car for a good price, am impressed with the service and would recommend Oodle to family and friends.
                                                                                        Eliot F
                                                                                        Eliot F
                                                                                          Auto Trader
                                                                                          Simple and friendly purchase of a car
                                                                                          Straight forward and helpful people to buy a car. I had my new car within 24 hours of first seeing it!
                                                                                          Fatma J
                                                                                          Fatma J
                                                                                            Auto Trader
                                                                                            I recommended to everyne
                                                                                            Good experience and honest gentle man and very helpfull
                                                                                            michelle A
                                                                                            michelle A
                                                                                              Auto Trader
                                                                                              Very highly recommend - cars as seen - no pressure
                                                                                              Recently purchased a car and was very impresses with the customer service given; being on holiday when my car broke down I required to purchase one ASAP. I got in contact with Dan about a Corsa, explained the situation and he suggested that he bring the car to me for ease. He came prepared with documentation of a recent MOT, an invoice for work done prior to sale and additionally a year RAC warranty and breakdown cover – Highly impressed. Dan put me at ease throughout and never once used any pressure sales techniques; he let me speak through with my husband and took a step back. We shook and arranged to collect the car the following day; we were greeted by Dan who had all the paperwork ready including a pack containing all the documents. We certainly drove away happy and I could not recommend Oodle cars enough and the customer experience was on point! Always felt at ease, no pressure and allowed time to make a decision.
                                                                                              Jonathan J
                                                                                              Jonathan J
                                                                                                Auto Trader
                                                                                                Great experience
                                                                                                Fantastic service guys were happy to help with any questions I had very smooth sale will use again
                                                                                                Sharon J
                                                                                                Sharon J
                                                                                                  Auto Trader
                                                                                                  Would happily buy next car from Oodles
                                                                                                  Floorless sale.Very pleasant ,reliable sale , great car
                                                                                                  Vanessa W
                                                                                                  Vanessa W
                                                                                                    Auto Trader
                                                                                                    First Class company to deal with!!
                                                                                                    Greeted on arrival by the friendly salesman. The car was on the forecourt shiny and clean ready for viewing and test drive. The purchase was extremely easy and all the necessary documents and answers to our questions was provided. Our salesman was very professional. If you are looking for a trustworthy hassle free dealer this is the one for you. Our rating 100 percent without a doubt!
                                                                                                    Tom S
                                                                                                    Tom S
                                                                                                      Auto Trader
                                                                                                      Great service, no pressure, good quality stock
                                                                                                      The quality of service is as good as a mainstream new car dealer, but without any pressure to buy. A pleasant environment. Friendly knowledgable people who are confident in their stock. Stock is high quality.
                                                                                                      About Us…
                                                                                                      Oodle Cars

                                                                                                      Oodle Cars


                                                                                                       Nuffield Centrum
                                                                                                      32, Nuffield Way,
                                                                                                      Abingdon, Oxfordshire, OX14 1RL
                                                                                                      •   01865475045



                                                                                                      Visit Us…

                                                                                                      All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                                                                                      Overall Rating…
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

                                                                                                      The overall rating takes into account only reviews collected on We Love Reviews
                                                                                                      117 REVIEWS IN TOTAL AND 10 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                                                       7 VERIFIED CUSTOMERS
                                                                                                      KEY PERFORMANCE INDICATORS:

                                                                                                      Follow-up

                                                                                                      Helpfulness

                                                                                                      Knowledge

                                                                                                      Service Quality

                                                                                                      Value for Money

                                                                                                      Follow Us on…
                                                                                                      Ratings Distribution…
                                                                                                      Ratings on the Web…
                                                                                                      • Auto Trader Auto Trader
                                                                                                        Overall Rating: 4.9
                                                                                                      • We Love Reviews We Love Reviews
                                                                                                        Overall Rating: 4.6
                                                                                                      • Google Google
                                                                                                        Overall Rating: 4.5
                                                                                                      • Car Gurus UK Car Gurus UK
                                                                                                        Overall Rating: 4
                                                                                                      Customers Photos…
                                                                                                      Michael Spreadborough's pict...
                                                                                                      Powered by Click Reputation, a Click Dealer Limited Product.
                                                                                                      Want More Reviews for your Business? Click here