Excellent customer service I would highly recommend motorserv uk, from the moment I called them to enquire about the car I wanted to the moment I left I was soo pleased the way they dealt with me. They took there time explaining everything to me and I did not feel pressured into making a decision. They offered tea and coffee and also welcomed my 4 year old son and made him feel happy and comfortable in that place. A very very professional company that in future if need be I will use again.
Great sales experience Normally when you go to buy a car, you expect the pushy sales and product not matching up to the adverts. This was not the case with Motoserv UK. The car was in immaculate condition, it almost felt too good to be true, but it was true. Regarding the sales experience- Simon who dealt with me, is the epitome of great customer service and he made the whole experience completely worth it. The extra touches provided with the sale including a box of chocolates for the festive season was a welcome surprise and my only disappointment is that the bar has been set so high, I am bound to probably have a crap experience with other car dealers going forward.
Excellent service I’ve just bought a car from Simon at motorserve , the service they supply is excellent, Simon sorted out problems with my finance and part x with ease ,nothing was to much trouble for him , the car was prepared and presented with thought and care , they should be very proud of the service they supply, well done and thank you for a superb car .les Weaver
Recently bought a car from motor serv Solihull and whole experience was great. Simon delt with us and was very helpful and friendly, made the whole experience stress free and easy. Car is great! Thanks.
Booked the bargain priced MOT, but had a nagging doubt that it would be a bad decision. I thought that the discounted MOT would probably be more than offset by unnecessary and/or over priced work that would be found. BUT Arrived at the site in the morning to a really friendly welcome. Received a call later in the day to say that the car has passed without any issues. Received another friendly welcome when picking the car up. Overall really impressed with the service received and would definitely use again.
Although i have not used this company for their services Kamran did purchase a vehicle from my dealership. He was an absolute pleasure to deal with. Very straight forward and honest. Everything he said was followed through with action. If i am ever in the area and need mechanical assistance i will be using them. I would also happily recommend them to any customer of mine from that area.
Dealt with Simon recently from start to finish I can't thank him enough he help me find my perfect car sorted my finance stayed late so I could collect my vehicle the hole experience was great so a big thank you not only to Simon but to motorserv uk xx would highly recommend the company if your looking for s new car or just a service or mot I will defo be seeing the guys again when my service is due and my mot xx
I have had my two cars one being a classic Mercedes serviced and MOTD for two years now and i can honestly say Motoserve are just second to non apart from superb service the whole staff are so helpful.Give them a try you wont be disappointed.
Very helpful and the friendly customer service, everything was dealt with quickly and without fuss and all I really had to do was drop off the car. The whole process was very easy and I would highly recommend - Cheers Simon!
Had my cambelt done here and I found the service to be good and reliable. The price was not the cheapest I found for the job but I went with them as I was impressed by past reviews and how premium the website is. Please bare in mind the price we paid was only about £20 cheaper than a main dealer in my case. Overall, Really good
Wonderful friendly service, no cons, MOT really was £15 as stated. Booking very straightforward and everyone we dealt with was very helpful and friendly. We will certainly be returning here in future, can certainly recommend
Excellent service, great communication, always a pleasure. My car was in for its first MOT, due to the distance that I was coming to use the garage again they offered me a fixed time slot and on a Saturday. Located pretty close to a park area (10 mins walk) so the kids didn't get bored. Always a pleasure.
Very good guys incredible customer service experience couldn't find anything to complain about. As ive just brought my Mercedes and enjoyed the service. Special thanks to Simon looked afta me and my brother very well
Just bought a Ford S max from Motorserv and have to say we received an excellent service from Simon. We got a warm and personal service with no pushy salesmanship unlike other places I've been to. Simon even helped with the transfer of cars for part exchange with DVLA. He managed to sort everything out for us in no time. Really appreciate all your help Simon. Thank you very much
First dealt with kam back in September when I upgraded my wife's 06 fiesta to a newer 65plate. Now I've gone back again to up grade my Peugeot 308 and now got a bmw through kam and simon. What can I say on both occasions customer service has been outstanding. The level I've recieved has been brilliant start to finish. Kam and si have kept me up to date on every think and even went that step further and delivered the car to me at work today. Thank you both for every think you've done for me on both sales
My little Modus went in for its MOT and she passed with a few advisories which the staff their were able to help with the purchase and fitting. So my "Minnie' is now set until her service in May. Again, I know the staff will be helpful and friendly as they know i know nothing about cars yet, depend so heavily on mine to get around. Due to mobility difficulties I could be grounded if "Minnie" broke so I need to know a good job is done and she is looked after.
I have been with Mototserv ever since they started in Solihull. Excellent service every time. The staff go out of their way to accommodate you. Once even had to pick my car all the way from leicester!! Reliable, professional and pleasant staff. They deserve all the praise they get. I enjoy the courtesy car they offer ! Well done Kam and the boys !
We recently used Motorserve to source a new car for us. We dealt with some highly knowledgeable people who ensured all our requirements were met and within budget! They sourced our car, had it delivered and carried out any remedial works as per our request all within 2 weeks. Sourcing via motorserve saved us around £3k off the retail price which was a massive bonus. Thank you Kamran and Simon for a pleasant and efficient experience
I recently dealt with Simon Bowen at MotorServ in Solihull on the purchase of a 2014 VW Golf GTi. Simon was professional, quick to respond to emails, and even offered to pick me up from the station. I took a risk buying the car unseen and travelling almost 3 hours by train to collect it, but thankfully the car was honestly described and the trip was well worth the effort. The car is a very nice example, was well priced, and it is clear that the dealership prides itself in selecting only the best cars and preparing them properly. Recommended.