Great car and sales team Matt and Monarch were incredibly helpful for us buying our car, whether it was staying open late to provide a test drive, getting the car MOT'd and serviced for no extra cost, or getting some tiny flecks of paint damage touched up. The aftercare was also excellent, and they were very happy to help us out when we had some practical queries about the car. Would highly recommend! Thanks!
So easy and efficient We were looking for our son’s first car and happened to see an ideal one at Monarch. It was within budget which was a bonus! Matt was very helpful and efficient, focusing on our son and enhancing the excitement of getting his first car. The process was very simple and the car was ready exactly as arranged. Would definitely recommend!
Excellent Communication, Service and Customer Care. Having searched Nationwide for the vehicle I wanted I found the one with the correct specification at Monarch. Following discussions with Dan via txt then over the phone a price was agreed and vehicle secured until my return from holiday cherished plates were made and the Jaguar F Pace was immaculate. Dan collected me from the train station and on the drive to Monarch he noticed aircon was not as cold as it should be system was regarded whilst I completed the paperwork nothing was too much trouble and well worth the 4 hour train journey to get the car I wanted to the standard Monarch provided. Cannot thank you enough Dan and Colleagues Service second to none
Fantastic experience I dealt with Matt and from the start he was fantastic, he went out of his way to give me all the information about the car I wanted to look at. We arranged a test drive outside of normal business hours and yet again he went above and beyond our expectations. so knowledgable, helpful and friendly. I would not hesitate in visiting again for help with my next car purchase. Absolute 5 star service and could not happier!! 😊😊
Superb car buying experience It’s not often you find a genuine, honest car retailer any more but this one is definitely one of the last few remaining. Matt made buying a car a pleasure rather than a chore, there was no pressure sale, no Del Boy geezer chat just honest, friendly service and advice from a nice bunch of people, I will certainly be returning to this garage and will spread the word to friends and family.
We are so pleased with the car and the hour drive each way was well worth it.
Thankyou so much
Great service, great car, great price Purchased a car about 3 weeks ago now. Matt was very helpful, staying later so i could view and a week later collect the car. Also helped with all the paperwork. Very pleased with the car and the service. Will happily recommend to my friends and family.
A***** great honest ,caring sales team could not do enough for me ,.
no pushy sales & honest, attentive , polite , from start to finish , great range of cars with no hassle , sorted car within the week , i even got shown to my car in the rain under a umbrella by Matt .. ,i will definitely be going back to purchase my cars in the future as in all the 30 years of driving i have never come across such a great team of lovely guys ! keep up the good work !! all the best & thank you once again .
Gaynor & family
A*** company Well what's can I say !. Very relaxed viewing , caring service , great range of cars ,fell upon by sheer chance /fate .. was looked after no end , could'nt do enough for us , sale trouble free , polite friendly & spot on attentive & even had escort to car in heavy rain with a umbrella ! So I didn't get wet .Matt made sure we were very looked after . I am a proud owner of my new to me Mercedes Benz , all spotless & gleaming on picking it up . Thanks for all your help & great sale will definitely be going back in future 100% recommend this company . Thanks again Matt !
Gaynor , Jason & Lewis
Bought a ford galaxy Very happy with service provided by Dan and all at monarch cars. Got a lovely car perfect for our family and the garage were very accommodating with requests made by us and with help getting finance to pay for it. Would highly recommend and will definitely be buying another car when needed.😄
Excellent Service I'd like to thank Matt & Dan for their excellent service. I recently purchased a car that I saw on their website and part exchanged my car. They were extremely helpful and professional. I will definitely be doing business with them again in the future. Many thanks
What amazing customer service! I would to thank Dan for all help and support over the last week or so. I seen a car I really liked on the website i phoned and spoke to Dan and I can’t thank him enough. He organised all the paperwork and made the transition of part ex changing my car so simple. When I arrived from Cardiff to Worcester he was so welcoming. I would definitely be doing business with him again in the future. Thank you Dan. Gary Somerset.
Great car and Excellent sales service Monarch pride themselves on the cars they buy for their forecourt - i was certainly impressed with the car i bought - and of the experienced sales staff (Dan), knowledgeable and helpful, not at all pushy, i would most definitely recommend Monarch - and wouldn't hesitate to buy from them again.
Outstanding service! I was looking to purchase a new car and have put it of for months... very anxious. These guys made it so easy! I brought the car using mostly Finance and they sorted everything for me! I couldn’t collect the car due to work commitments so they delivered straight to me for no extra cost! I was very nervous as I never had chance to view the car before hand but every question i asked they answered. When the car arrived I was so happy, was better then I was hoping over the moon. The car was freshly cleaned also. I completely forgot I was in the process of purchasing a new car as they made it easier then I could ever imagine. Would 100% deal with them again! Thank you
Excellent service I recently bought a Vauxhall insignia from Dan and the team at Monarch. I arranged to view the car before it had been fully prepped and Dan was very thorough and patient whilst going through the car and all the things requested to be done were carried out without question. A new cambelt, full service, new MOT and a wheel refurb later and I am over the moon with my car.
It's rare to find such great service. Well done Monarch. Highly recommended.
Great service as ever This is the second car I’ve bought from Dan at Monarch, and on both occasions he has been helpful and informative.
With my previous Audi the team were great with aftercare after some issues, going beyond what the warranty would have justified.
Hence my return to purchase from them again.
Very pleasant professional experience I have recently brought a car from Dan Clarke at monarch and was very pleased with the experience. He was polite, helpful and very knowledgeable. The only issue I have had is that when I got the car home I realised that there was a dvd stuck in the player. I have phoned them back and they are more than willing to help with the situation so no biggy. I would definitely recommend buying a car from this garage.
Great buying experience Thank you MATT, at Monarch car sales, bought a car over the phone, car was as described and presented to a very high standard. Matt made the whole process very easy we would not hesitate to recommend this garage the guys delivered on every aspect from buying the car to collecting the car.
Never ever ever again TOTAL NIGHTMARE BE WARNED KEEP AWAY I had my Zafira from these cowboys 3 times my car went back to put my car right had loads of smoke coming from under bonnet,they said they had sorted each time 'yeah that's why it kept going back then last week yep loads of smoke again, so took it to my local repair garage and found out I have a lovely bill of over £500 obviously they kept taking the easy and cheap route complaints have gone in to finance company and they will be taking action.If you are thinking of dealing with MONARCH CAR SALES really you need to think TWICE and AVOID
Purchase of a Volkswagen Tiguan I am over the moon with the purchase of my Volkswagen Tiguan from viewing to collection everything was fast and efficient and very friendly and helpful staff would recommend them to everyone I know. Thank you from Maxine Worrall
Easy & straightforward. Nice car buying experience. Very relaxed, no pressure sale & great communication throughout. They have total confidence in the vehicles they sell which gives me confidence that if any after care was needed they would step up & sort things out hassle free. Darren (very happy Scirocco owner, Redditch).
Great service Excellent cars Monarch cars are the best dealership I’ve dealt with . Bought a Mercedes Benz from them. I had a problem with it . They sorted my car out with no problems what so ever. Very friendly and approachable team. If you are looking for a quality car 🚘. With excellent after sales give these guys a go . You won’t be disappointed. Well done Monarch cars . I will be buying all my cars from you now.
Mini from monarch We bought a mini from Matt at Monarch he was a pleasure to do business with very efficient and knowledgeable the car was presented immaculately and paperwork work completed as we collected the car travelled 70 miles to buy this car didn’t know anything about monarch before be would highly recommend them
A genuinely good place to go for used cars. I had a couple of issues within the first few months, being a tyre pressure alert and an issue with a sound I didn't feel was right under braking. Mat and Dan did everything they could to resolve the issues and now the car is spot on!! I would highly recommend these guys!! Thankyou.
Bought a Smartcar in October and an extended warranty, both Matt and Dan were great to deal with and have continued to provide superb support with several minor glitches since. These guy do what all salesmen should, they keep promises. An excellent company with honesty and integrity at the center of their ethos.
Just picked up our new car which we are very happy with so far. Very pleased with the efficiency of the sale and friendliness of the staff. Dan Clarke was great. Not too pushy, helpful and straightforward. Thank you.
Absolutely chuffed with the service I received at Monarchs, I emailed them regarding a car and they were quick to respond (same day)! I then went up & viewed the car, any discrepancies with the car were fixed including a slightly damaged bumper & some paint touch ups. The car was so well priced if not better than competitors. I viewed the car on Monday & by Friday I drove it away, just like to point out Matt served me and he was brilliant!
Fantastic experience Fantastic experience I dealt with Matt and from the start he was fantastic, he went out of his way to give me all the information about the car I wanted to look at. We arranged a test drive outside of normal business hours and yet again he went above and beyond our expectations. so knowledgable, helpful and friendly. I would not hesitate in visiting again for help with my next car purchase. Absolute 5 star service and could not happier!! 😊😊
A**** company Fab company . No pushy sales . Great range of cars , attentive service 2nd to nine best easy car sale I’ve ever experienced . Great polite team , immaculate cars & looked after from start to finish .. considerate , extremely helpful & honest . Thanks
I went to look at cars after being messed around by another dealership. Dan was absolutely brilliant. Sorted finance, ensured a good quality vehicle and turned it all round quickly and efficiently. I would definitely recommend Monarc Car Sales and will be coming back next time I need a new vehicle. Thank you so much Dan
I finally managed to secure a car at monarch car sales.. their selection is terrific.. and the efficiency of their sales team is to be commended.. they looked after us very well making sure we were satisfied with everything.Dan was very pleasant and patient..answering all my queries.. Definitely recommend this place to buy a car.👍👍
Excellent from start to finish. Dan the sales manager was a pleasure to deal with. The car was immaculate, came with a fresh service and MoT and was exactly as described, which made the 2 hour journey down worthwhile.
Very trustworthy dealer Drive past Monarch regularly only living 3 miles up the road. See alot of cars come and go, they are a well established dealer and have been there for as long as I can remember. So when I drove past and spotted the perfect car for me it made sense to drop in for a quick chat with Dan, returned later that Sunday to secure car with a deposit and picked it up Wednesday with a Fresh MOT, no advisories. 12 Months warranty and breakdown cover which is very reassuring and fully valeted. What more could you ask for! Oh, a free box of autoglym for leaving a review. Spot on. I have no doubts that if any problems arise I will be looked after. If this garage has your perfect car then don’t hesitate to deal with them. Very professional and friendly service recommend to all. VW PASSAT B7 ESTATE 140 BLUEMOTION TECH SPORT
Welcomed with a smile, excellent knowledge and left with an experience that won't be forgotten. Bought an Audi A3- somewhat spotless and will be a future returning customer. Thanks Matt for making it so easy!