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Chrissie Richardson
Chrissie Richardson
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    My first car - Blue Peugeot
    I recently purchased a Peugeot 207 from Martin brothers, I just recently passed my driving test so this is my first experience of buying a car. I don’t have the best credit rating but I thought I’ll try and get finance anyway and I was accepted. The process of getting the finance and getting the car paid for was a very quick and simple process with no issues. The car failed it’s MOT so needed repairs which is to be expected in some cars, especially older ones. I didn’t have the best of luck getting the car to start with due to the repairs but the guys at Martin brothers, done everything they could to get the car ready as quickly as possible. I now have my car and it’s a great drive with no issues at all. I’d love to thank everyone at Martin brothers for their help, time and patience with me. Thankyou for being part of getting my first car! 😍
    All in all I will definitely use Martin brothers again for future cars. Fantastic customer service, the sales guys aren’t pushy and always ready to help, thanks guys!! 😘
    Chrissie Richardson's pictur...
    Mansel Thistlethwaite
    Mansel Thistlethwaite
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      excellent service recommended
      the sales staff are excellent very good tell you everything you need to know and sorted everything out for you even taxed the car while you wait slight problem with car small diesel leak but one phone call and it is getting sorted out next week 5 stars excellent
      Dave Henderson
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        Excellent professional service
        We dealt with Nathan on the purchase of our car and he was very professional, friendly and accommodating throughout.
        When we picked up the car there were a few minor points that had not been sorted but he personally saw to those immediately to our satisfaction.
        We had not heard of the company before but it certainly appears to be upwardly moving business with fantastic monthly sales.
        We would certainly recommend Martin Brothers.
        Nathan Brown
        Nathan Brown
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          Brilliant service!
          Picked up our new car yesterday and we couldn't be more delighted with our purchase. The service we received from Ash was friendly, professional, knowledgeable and honest. There was no pushy sales tactics or attempts to up sell, we were left to make up our own minds, test drive 2 cars by ourselves and then sit down and chat everything through when we were ready. Would definitely recommend Martin Brothers and would have no reservations about using them again!!
          Lisa Dickenson
          Lisa Dickenson
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            Great service and help.
            Fantastic service and professional. Couldn't have been more happier. Will be servicing my new car with Martin Brother's. Thanks for all your help.
            Artur Ukleja
            Artur Ukleja
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              Trustworthy seller
              Bought my first car from them about 7 months ago, didn't want to put review straight away in case some problems might start later. Car is working perfectly, they know what they are selling. Definitely will come back.
              Jane Arton
              Jane Arton
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                Great
                Great overall experience
                Matthew McNeill
                Matthew McNeill
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                  Great service
                  Absolutely brilliant service from Martin brothers, bought Vauxhall insignia and first class treatment from start to finish, you can browse around every vehicle on forecourt and you won’t get a salesman sitting on your shoulder all way round, left to your own devices and if you need help it’s there, keep up this fantastic service as I will be back to buy my next car.
                  Steven Davison
                  Steven Davison
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                    blue zetec
                    top draw service highly recommend this company the sales manager ash was really helpful and friendly
                    David Slater
                    David Slater
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                      Brilliant service
                      The experience with Martin Brothers was very professional. Went on a Saturday and had the deal done there and then. Allowed to test drive without any pushy sales talk in the car, for me this was good. Car was good and was presented to me, once bought, in an immaculate condition 😎. I am very happy with the service and the salesperson that dealt with me as part of the visits. Highly recommend this dealership
                      Richard Wilkinson
                      Richard Wilkinson
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                        Fantastic service
                        A really great garage with no over pushy sales staff,,and although I have a slight problem with the car i bought Iv been ensured by their own mechanics they will look at it any time in the future,,,all in all I would and have recommended this garage
                        Richard Wilkinson's picture ...
                        Richard Wilkinson's picture ...
                        Rhys Hill
                        Rhys Hill
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                          Good
                          I found a car that I liked ash helped from start to finish, the car had a small problem which they put right before I received it could help you enough
                          Ace Brown
                          Ace Brown
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                            Purchase of Alfa Romeo
                            Wanted to upgrade my car for something different, and through car gurus found what I was looking for. Martin Brothers have a good relaxed atmosphere and the young apprentice I dealt with was polite and professional, considering he is a young lad, he has a bright future . No fuss, traded in my mini quickly, and within a week collected my upgrade. The garage is well presented, some nice cars and prices, I would certainly recommend Martin Brothers, well done all, keep up the great standards you are setting !!
                            Tania Henderson
                            Tania Henderson
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                              VW Polo
                              Brilliant service would use again. Highly recommended
                              Robert Steele
                              Robert Steele
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                                Great service!
                                Could not fault the service I received. Could not have been easier, finance was sorted with in half an hour and really happy with the car.
                                Mark Gray
                                Mark Gray
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                                  Helpful,Honest and Pleasant
                                  Thank you to Nathan and Martin Brothers for your helpful and stress free experience, had issue with light that came on dashboard told to bring back when convenint for me and would be reminded , After care that helps put you at peace of mind, Thanks again..
                                  Jason Rowe
                                  Jason Rowe
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                                    Kia sportage purchased
                                    Great to deal a no pressure sale. Left to test drive and go over car. Great choice of cars. Great car at great price. Nathan was very polite and helpful. Highly recommended
                                    Kev Atkinson
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                                      Excellent Service from Start to Finish
                                      It was a pleasure dealing with Martin Brothers Motor Company.

                                      On arrival myself and my wife were handed the keys and left to look over the car for as long as we wanted without Ash standing over us and pressuring us into the office.

                                      Once we had satisfied ourselves this was the car we wanted we were offered a test drive. Again Ash was great in sorting this so we could head out and take the car for a drive without the pressure of a salesman in the front seat trying to get you to put a deposit down.

                                      Test drive all done and a few niggles pointed out to Ash which were noted to be repaired before delivery and a deposit secured the car.

                                      Collection was quick and easy, with a fresh MOT, all niggles fixed and we were away in 20 minutes.

                                      Very pleased and would recommend again.

                                      Mr & Mrs Atkinson.
                                      Scott Stratford
                                      Scott Stratford
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                                        BMW 320d MSport
                                        Didn't get off on the best foot when purchasing the car but I'll explain why. I submitted my car details via autotrader which gave me a minimum and maximum price based on the condition. I explained I wasn't impressed with the low valuation but was assured that the lowest price is based on a bottom end condition model. That said and knowing how good a condition my car was in I drove over 2hrs to view the car. Upon arrival I was left to look around the car and also took it for a test drive and loved it so sat down to sort out part exing mine only to be told that they valued my car £1500 less than the bottom end auto trader valuation. To say I was disappointed and annoyed at having wasted a full days travel was an understatement. If I'd known it was a case of putting my reg on the computer I'd have saved myself the journey. But I get why they get you to see the car as they're of a very high standard and competitively priced. And i loved the BMW and went away and sold my car privately and once sold the car was still for sale (only took a week) so I reserved the BMW online having spoken to Ash and arranged to collect it 10 days later. Ash was spot on, he arranged all the paperwork and had the car valted and assisted in helping me arrange my travel to collect the car. Upon arrival the car was gleaming and parked up waiting for me. The process was simple and straightforward with no upselling or pushy sales patter. Approximately 30-40 mins later the deal was done and I was on my way home in my new car very happy with my purchase. I understand why the valuation wasn't what I expected as they're an independent company who would have sold my old car alot cheaper than a dealer. Overall despite the initial viewing and having owned the car just over a week now I'm made up with it I would definitely use MB again.
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                                        Verity O'Hara
                                        Verity O'Hara
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                                          Thank you
                                          Very helpful staff, smooth purchase of vehicle.
                                          I'm really happy with my new car and would recommend Martin Brothers.
                                          Ben Evans
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                                            Brilliant
                                            Picked my car up from Martin brothers, honestly I couldn’t of been happier with the service.
                                            Will recommend them to anyone and will also go back when I need a new car.
                                            Everything was so professional the lads were very polite and made sure I was 100% happy with what I had getting and they give me a great understanding about the car itself.
                                            Richard Suscens
                                            Richard Suscens
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                                              Good service from start to finish
                                              Highly recommend the company to anyone looking for a used car.
                                              Scott Stratford
                                              Scott Stratford
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                                                BMW 320D MSPORT
                                                Spoke to Ash and reserved the car online. Arranged to collect the vehicle after already visiting and test driving the car between Xmas and New year. They were flexible enough to allow me to collect 10 days later. Upon arrival the car was valeted inside and out. Paperwork was all prepared and with approximately half an hour I was heading home in the car. Hassle free and straight forward with no upselling.
                                                Would definitely recommend.
                                                Thanks Ash 👍🏼
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                                                Garry Green
                                                Garry Green
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                                                  1st Class
                                                  I would recommend anybody looking at getting a car to go to Martin Brothers. From start to finish Ash was very polite, friendly and very helpful. I found the dealings with Nathan exactly the same. When I received my car it had gone through rigourous checks to ensure it was in top working order and exterior and interior was immaculate. Thanks so much for all the help.
                                                  Darren Moore
                                                  Darren Moore
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                                                    Great
                                                    I purchased a Nismo Juke from yourselves. I cannot fault the service of your staff at all. Ash went over and above to ensure the car was ready within a time which was quite unrealistic. We travelled from Northern Ireland to collect the car and would have zero hesitation to do so again.

                                                    A few small issues with the car, however this can’t be held against the company. One fault we have had sorted hassle free and another to be looked at by a specialist in the next few days. I have total faith that the car will be sorted and left right by these guys.

                                                    Edward Kirsop
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                                                      Excellent service.
                                                      Very happy with my new nothing was too much and very helpful
                                                      Edward Kirsop
                                                      Edward Kirsop
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                                                        Excellent service
                                                        I receive a good service was happy with everything nothing was too little to ask love my new car will buy from them again so much better than a main dealer
                                                        Julie Horrell
                                                        Julie Horrell
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                                                          Professional and fast
                                                          Nathan was an amazing help when we were selecting a car. He was always professional and willing to help in any way.
                                                          A great service :)
                                                          Carl Angus
                                                          Carl Angus
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                                                            Nissan X-Trail
                                                            Purchased a xtrail from martin brothers. Brilliant service friendly and helpful.& nothing was to much trouble especially Ash who was only a phone call away if there was any problems
                                                            Josh Elliot
                                                            Josh Elliot
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                                                              Fantastic Service Throughout
                                                              From Start to Finish Fantastic Service
                                                              Graham Oneill
                                                              Graham Oneill
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                                                                Great company
                                                                Love my car i got from martin brothers, the process was straight forward. Nathan the sales rep who helped me is a great lad. Very professional and easy going, he never pushed the sale or tried to upsell to me which was great as this can be annoying. I also spoke to nick a few times on the phone he was equally as helpful and professional, would highly recommend this company for anyone looking for a car!
                                                                Tracy Wills
                                                                Tracy Wills
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                                                                  car buying
                                                                  Excellent staff friendly very assertive polite and helpful, very helpful would recommend to anyone to go good quick service hassle free
                                                                  Christie Mcgowan
                                                                  Christie Mcgowan
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                                                                    Would not use again
                                                                    The lack of customer service in my experience has been ridiculous. I was sold the car on the basis that it came with 2 keys. However, I was only given 1 so went back immediately to rectify the mistake. I was told that I was mistaken and must have been looking at the wrong advert as this only came with one. I then had to contact AutoTrader to get a copy of the original advert, which did in fact say that it came with 2. After sending them a copy, I was told that they had 'found' the key and would send it out. A week later I was still phoning them regularly to get them to post it and was told that it had been dispatched. Another week later it arrived (postmarked for the day before). Although it unlocked the car, it wouldnt start the engine so again I had to get in touch. Another 2 weeks went by with me phoning regularly until eventually I raised the issue with the AA directly. Funnily enough, the following day a Locksmith came out to code me a new one after 6 weeks of me trying to resolve the problem myself. On top of this I was told that the car had a full MOT, but took it to my mechanic as something was leaking and was told that it had a broken oil seal and needed new front disks and pads. Two of my friends were looking to buy new cars and avoided this company due to my experience. I feel that I gave them more than enough chances to rectify the problem and make my experience a positive one, but was let down by their lack of care and concern.
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                                                                    14/12/2018
                                                                    Response by
                                                                    Nick Martin
                                                                    Owner Hi Christie thanks you for your feedback and for the purchase of your 2008 Mini, mileage 84,000. As with all used our cars we try to deliver the car best customer buying experience and package. In the garages defence to your one star review, we immediately authorised you to have the small leak repaired at your local garage and organised a locksmith to come out and get you a brand new spare key. Time frames are always out of our control when using third partys to carry out repairs. After all we sell all our car no matter the cost with a clean 12 months mot, serviced, 95 point inspection, 3 month warranty & 12 months AA break down cover. You had a small issue with a 10 year old car we rectified both with out you coming back to our garage.
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                                                                    Piotr Czech
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                                                                      Nice easy and sublime
                                                                      Nice trusty hasle free
                                                                      Edward Harkness
                                                                      Edward Harkness
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                                                                        Fantastic
                                                                        It was a fantastic buying experience from start to finish. The guys at Martin Brothers were not pushy sales types but absolute gentleman. I hadnt seen the car ‘in the flesh’ until I turned up to buy it and it was just as described (immaculate). The engine management light came on a day after I got it but they were very quick to get this resolved. Will be back to them for my next car!
                                                                        Nicola West
                                                                        Nicola West
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                                                                          Lovely company to do business with.
                                                                          This is the second car we have bought from Martin Brothers. Reason we went back was because of the big range of cars available as I didn't know what type of car I wanted. Lovely lads and no pressure put on you, given plenty of time to look around. Both cars bought have been really great second hand cars. It would have been nice not to pick up car on petrol fumes and have to head straight to petrol station but they did offer to go and get a can full of petrol but I decided not to wait. Would definitely recommend them.
                                                                          Linda McNulty
                                                                          Linda McNulty
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                                                                            Great Service
                                                                            When looking for a new I happened to see this place just on the off chance. Went in started looking at cars with no pressure from the sales man. Finally found just what I was looking for so a very happy bunny. The salesman Ash was polite and answered any questions I asked. Going through the paperwork was very simple . Love my new car (new to me!!) If you are looking for a low mileage car this is the place to go. I can't fault their service. Would go back there when looking for another one. Thank you lads.
                                                                            Cherry Clapp
                                                                            Cherry Clapp
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                                                                              Car purchase
                                                                              Excellant customer service. Lovely garage. All cars look great. Would definately recommend.
                                                                              Kristina Mazeikaite
                                                                              Kristina Mazeikaite
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                                                                                Translate
                                                                                Very good
                                                                                Very nice and friendly peaple
                                                                                Michael Laycock
                                                                                Michael Laycock
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                                                                                  C4 Grand Piccaso purchase
                                                                                  Went to Martain Brothers to look for a new car after mine had packed up. Had an idea of what I was after. I dealt with Nathan who was there to offer assistance and answer questions but not lingering too close by to make it feal uncomfortable. We decided to go for the c4 and went and completed the finance details. Everything went through smoothly and was advised that the car would be ready 5-7 days later. Has my car eventually gave up the ghost I contacted Nathan to see if there was any chance of getting the car earlier. He pushed it through quickly and got the cat 2 days later with full service and mot. Would recommend this company to anyone after a friendly and polite service
                                                                                  Sam Saint
                                                                                  Sam Saint
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                                                                                    Excellent
                                                                                    Travelled from Leicester and wasn't disspointed. Cars a dream.
                                                                                    Sonia Armstrong
                                                                                    Sonia Armstrong
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                                                                                      Exceptional
                                                                                      Brilliant Service, excellent car, no pushy salesman. Nathan was very helpful and leaves you to browse but helped with any questions I had. Will definitely be going back for my next car.😀👍
                                                                                      Chelsea Sharp
                                                                                      Chelsea Sharp
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                                                                                        Great car, great price, great service
                                                                                        Great car for a great price and great customer service! Definitely recommend
                                                                                        Edward Harkness
                                                                                        Edward Harkness
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                                                                                          Fantastic
                                                                                          From start to finish Nick and the rest of the team were polite, genuine and not pushy at all (unlike many other car salesman)! It was an absolute pleasure to deal with them and the end result is an excellent car that I’ve driven back from theirs for 5 hours without a slightest glitch (apart from a number plate light that I can easily replace). The price was extremely reasonable and I’m a very satisfied costumer! Will be sure to look them up when purchasing my next car. Thank you.
                                                                                          Dennis Rawding
                                                                                          Dennis Rawding
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                                                                                            Very Poor Service
                                                                                            Was pre arranged to pick up my Fiat car at 12 noon but 1 hour before I got phone call to come at 4pm as car was still in workshop. Eventually car arrived at 5pm in the dark. The keys were handed to me with no instruction on indicators/lights etc.
                                                                                            That night on way home noticed a banging coming from exhaust(the reason I could not collect car at 12 noon) was told to bring back next day and would only take 1 hour to rectify problem, 3 hours later the car arrived no apologies or explanation as to why it had taken so long. The Parcel shelf was also missing, not noticed as car arrived in the dark. I was told that was how they recieved it so I would have to source a replacement my self. I have just now noticed that one of the foglights is on all the time.😱
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                                                                                            16/11/2018
                                                                                            Response by
                                                                                            Nick Martin
                                                                                            Owner Thank you for taking the time to leave us your feed back Dennis.
                                                                                            As an explanation to our potential customers, we MOT every car at the point of sale here at Martin Brothers but we also go the extra mile and clear all advisories too. Dennis's exhaust was advised as being slightly corroded so as standard we went to order him a new one and could of had him on his way on time however this would not have been a more expensive chrome tipped one which we decided to wait for and put back the collection until 4 o'clock instead of 12.

                                                                                            Unfortunately we are only human and Dennis called up shortly after leaving the dealership explaining that there was an occasional knocking from the new exhaust, this is quite common when fitting after market parts and need to be adjusted slightly. We asked him to pop the car back at his convenience and we would adjust it for him. Obviously we are a very busy garage but as soon as Dennis arrived we got the car down to our service centre and the guys got straight to work. We asked Dennis to leave the car with us and we would give him a call however he decided to wait. When he asked me personally how long the repair would take, I informed him that I did not know and suggested he kill some time by walking 1 min into town to grab a coffee but unfortunately Dennis felt it was too cold and preferred to remain in the office.

                                                                                            The one fog light being on may be down to the steering wheel being turned when you are checking as the car or possibly a bulb has went out on one side which we would be happy to rectify for you.

                                                                                            With regards to the parcel shelf our cars are as they come and our priced accordingly to reflect the age, mileage and condition of them. I personally showed you around the vehicle in the day time where you checked all around the car and had a sit in it. At no point did I hurry you away, it was as always, a relaxed laid back sale.
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                                                                                            David James
                                                                                            David James
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                                                                                              Nathan was Brilliant!
                                                                                              My partner bought a car from yourselves last Friday (David James). Nathan dealt with us from beginning to end and was brilliant throughout the whole process. He explained everything to us properly and went over and above his call of duty.

                                                                                              He's an asset to your company. Thank you. X