Independent Customer Review Platform
Verified Customers

Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 75

Sort by…

Date
Rating
Language:
Lee A
Lee A
Auto Trader
    Lee A buying 330d
    From the first moment I walked into Essex Automotive and was greeted by Stuart and James I felt at ease and there was no pressure to buy.The BMW 330D Tourer i was interested in was presented in immaculate condition in what can only be described as “the perfect showroom”. After an extensive test drive in which Stuart explained the many features on the car I was left to make a decision in my own time. I then purchased the car from this family run business and it has to be said the whole experience was a pleasure from start to finish. I cannot recommend Essex Automotive enough, highly professional and very friendly even with their after sales service. Many thanks to Stuart,James and Jess.
    Gamel Gahdili
    Google
      Translate
      اللهم أرزقني وأرزق الجميع اتمنى السفر إلى أوروبا
      Mircea Popescu
      Google
        Stuart at Essex Automotive was absolutely a delight to purchase from. He spoke to me very honestly about the best option for me and was so helpful. The car itself is amazing, in great condition and cleaned back to brand new an amazing service . All of the cars in the showroom were top quality. I recomandet gret service and absoluty nice people. Thank you Stuart for your help .
        Emma C
        Emma C
        Auto Trader
          Pleasant experience
          A fantastic experience from start to finish. Stuart was so helpful, he answered every question I had and even communicated by text as I couldn’t answer the phone! Such a relaxed atmosphere, I felt under no pressure when I went to view the car. Needless to say I brought it and was very happy with the whole experience.
          Dean H
          Dean H
          Auto Trader
            Beautiful cars, beautifully prepared, easy to buy
            I’d been looking for my next car for some time but could only find the specification I wanted seemingly at the other ends of the country. Then two came along at once within 40 miles. Phoned one up to be greeted by the very embodiment of a 12 year old wide boy that knew nothing about the car. I then phoned Essex Automotive and couldn’t have had a completely different experience. The owner answered every single question I had, and more. The car was beautifully presented and the whole buying experience just went so smoothly.. I’ll certainly be calling Essex Automotive first when I next need a new car.
            Paul H
            Paul H
            Auto Trader
              Would definitely use again
              I have been in the car trade for over 30 years and brought many cars from many dealers . But Essex Automotive were the best I have experienced. From start of purchase to finish . Very professional and friendly. Also top quality vehicle preparation.
              Nicholas B
              Nicholas B
              Auto Trader
                Highly Recommend
                Great experience. Very relaxed atmosphere with no pressure and plenty of time for test drives. Staff were very knowledgeable and accommodating and has obviously got years of experience. Highly recommend.
                Richard F
                Richard F
                Auto Trader
                  BMW 530i M Sport
                  I found buying from Essex automotive a very easy and refreshing experience, the details they gave me about the vehicle over the phone (over several calls) were honest and precise, as I was traveling from Nottingham I wanted to make sure I had a good understanding of the condition/history of the car before making the journey. They offered to save the car for me that day to make sure it was still available after our journey down and when we arrived it was exactly as described, which is unusual so was very happy. After a good look round it and test drive we sorted out a deal and we purchased the car then a few hours later drove it back to Nottingham with no problems. All the cars they had in stock at the time we visited looked liked very good examples which I personally think is a good sign as it tells you that they do not sell just any old used cars, just the best ones available. Many thanks.
                  Michael T
                  Michael T
                  Auto Trader
                    Highly recommended
                    This is the 2nd car I have bought from Stuart. Good and fair part exchange and always a great selection of cars highly spec’d available Great finance company to work with and a quick and easy process Would highly recommend to anyone looking for there next car
                    Nicholas T
                    Nicholas T
                    Auto Trader
                      Essex Automotive
                      I bought a Mercedes Benz C63 from Essex Automotive. I was treated very well during the test drive and the whole buying process. I was put under no pressure to buy and was left alone with the car to have a look in my own time. I would definitely recommed Essex Automotive to my friends and family, excellent experience.
                      David K
                      David K
                      Auto Trader
                        Excellent from start to finish
                        I cannot recommend Essex Automotive highly enough. Customer service from beginning to end was faultless.
                        Steve K
                        Steve K
                        Auto Trader
                          Highly recommend
                          Prior to this review I have never used this company before. I visited right on closing time without any warning , I was genuinely welcomed , I looked around the vehicles in stock in a dry under cover site . I was delighted that every vehicle was in absolutely pristine and that had been sourced in top condition. At no time was I under any pressure to purchase . All of my test drives and questions were answered . I went away and thought carefully, I was not contacted or pressured for a decision . I returned and we agreed a deal . The whole experience was pleasant and enjoyable. The cars at Essex automotive clearly sell themselves, if you visit you will want one . My experience was excellent thankyou .
                          Adam Paterson .
                          Google
                            Stuart at Essex Automotive was absolutely a delight to purchase from. He spoke to me very honestly about the best option for me and was so helpful with the little details like changing plates over etc. His knowledge was second to none and really knew everything about the car. The car itself is amazing, in great condition and cleaned back to brand new. An amazing service and I will definitely be purchasing from here again. All of the cars in the showroom were top quality. Cheers Stuart.
                            Royston K
                            Royston K
                            Auto Trader
                              Fantastic car buying experience.
                              Fantastic buying experience. Really helpful and genuinely interested in making sure I was happy with my new car. Totally trustworthy in every way and I shall definately buy from them again.
                              Peter W
                              Peter W
                              Auto Trader
                                An extremely high standard of service.
                                I would normally select a BMW dealership to buy a car but Essex Automotive far exceeded the service I get from BMW. It’s a very professional company with an excellent selection of quality vehicles. They have a high standard of service and it was a pleasure doing business with them.
                                Kurt P
                                Kurt P
                                Auto Trader
                                  Lovely friendly pressure free environment.
                                  Excellent customer service in a pressure free environment. The salesman was extremely helpful and attentive to detail, and was able to provide me with answers to all my questions. The quality of the vehicles in stock, not only what i bought, but the others on show was outstanding, and i knew before i had even looked around the car that i was going to purchase. I highly recommend Essex Automotive and will definitely consider them to myself and others for future purchases.
                                  Alan Crompton
                                  Google
                                    We recently purchased a BMW 520d Touring M Sport from Stuart at Essex Automotive. The whole experience was first class, and we left extremely satisfied customers. Stuart knows his stuff and was polite and professional at all times. During our extensive test drive he made my wife and young daughter feel totally at ease, which played a big part in convincing my wife to go ahead with the purchase. The car itself is top notch, extremely well spec'd and was pretty much the only one like it in the UK at that price range at the time of purchase. It was, and still is, in excellent condition and was presented beautifully. We traveled over 2hrs to do business with Stuart and would do so again in a heartbeat. We can't recommend Stuart and Essex Automotive highly enough.
                                    Dave Slevin
                                    Google
                                      Can highly recommend Stuart, the car I purchased was what I was looking for and his service is second to none. Would highly recommend anyone to buy from him. Thank you
                                      Mark R
                                      Mark R
                                      Auto Trader
                                        Top Quality Trustworthy Car Sales
                                        I bought a top specification 2014 BMW F31 330d Sport Touring from these guys for 21k The car was perfectly presented and found it super hard to find a single defect on the car to try and haggle with. Although there was some cheaper cars of this model available this car had one of the best specifications and was presented so well I did not mind paying for a premium sales service, that said the car was still priced well without being over the top. My salesman was totally professional and knew his trade which inspired confidence, I knew exactly all about the car I was buying before I arrived and it was refreshing to find a sales person who actually knew what they were selling properly as well. Top car, top salesman, very happy experience, will definitely use them again in the future when I come to change cars in a few years. I have had the car a couple of weeks or so now and not had a single problem of any sort, not even a tiny teething problem.
                                        About Us…
                                        Essex Automotive

                                        Essex Automotive


                                         Unit 25
                                        Eldon Way,
                                        Hockley, SS5 4AD
                                        •   01702567772



                                        Visit Us…

                                        All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                        Follow Us on…
                                        Ratings on the Web…
                                        • Google Google
                                          Overall Rating: 5
                                        • Facebook Facebook
                                          Overall Rating: 5
                                        • Auto Trader Auto Trader
                                          Overall Rating: 5
                                        Customers Photos…
                                        Powered by Click Reputation, a Click Dealer Limited Product.
                                        Want More Reviews for your Business? Click here