Independent Customer Review Platform
Verified Customers

Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 75

Sort by…

Date
Rating
Lauren Wilson
Lauren Wilson

    Helpfulness

    Knowledge

    Follow-up

    Service Quality

    Value for Money

    We Love Reviews
    Great Company and Great Service
    Great experience overall, Tom was very patient and helpful with all of my queries. We had to arrange delivery due to the current situation and all was as promised, despite me not being able to view the car as I normally would. Very happy with my new A45 AMG so far and have no doubt I will be back in touch with Tom in a few years when I move on again :)
    Rosie Waspe
    Rosie Waspe

      Helpfulness

      Knowledge

      Follow-up

      Service Quality

      Value for Money

      We Love Reviews
      First Class Car buying experience
      I can wholeheartedly recommend Clearwater Automotive. The entire purchasing process was straightforward with excellent customer service provided throughout. I am absolutely delighted with my car and would have no hesitation is using the company again. Thank you Clearwater Automotive for such a positive car buying experience!

      Thomas Yoxall
      Thomas Yoxall

        Helpfulness

        Knowledge

        Follow-up

        Service Quality

        Value for Money

        We Love Reviews
        Great Service
        Great service. Much appreciated.
        The test drive was a little short. Other than that, aside from not buying the car, I was very happy.
        John Lawrie
        John Lawrie

          Helpfulness

          Knowledge

          Follow-up

          Service Quality

          Value for Money

          We Love Reviews
          Fantastic service
          Highly recommend from me, great service all round and even kept my little one entertained with colouring why we did the paper work.

          Stephen Deforie
          Stephen Deforie

            Helpfulness

            Knowledge

            Follow-up

            Service Quality

            Value for Money

            We Love Reviews
            Smooth buying experience
            The whole purchasing experience ran perfectly. The car was exactly as described and immaculately prepared, far better than any other place that I had visited. Although a HPI check was already carried out by Clearwater, I still did my own, with identical results (all ok).
            No pushing of any extras, like extended warranty, the offer was there to take it out or not. Car came with 6 months RAC warranty.
            I would recommend Clearwater.
            Martyn Saville
            Martyn Saville

              Helpfulness

              Knowledge

              Follow-up

              Service Quality

              Value for Money

              We Love Reviews
              First Class
              The guys at Clearwater are great, honestly I would recommend using them to anyone that wants to listen. Thanks Tom and Dan
              Martyn Saville's picture of ...
              Stuart Kinnell
              Stuart Kinnell

                Helpfulness

                Knowledge

                Follow-up

                Service Quality

                Value for Money

                We Love Reviews
                Bmw 335i
                I had a great smooth buy with the really nice salesman can’t fault it at all
                Donna Mumby
                Donna Mumby

                  Helpfulness

                  Knowledge

                  Follow-up

                  Service Quality

                  Value for Money

                  We Love Reviews
                  No pressure
                  From start to finish it was a really relaxed experience. The guys were very genuine and felt honest with no pressure to sell they let the car speak for itself. Would totally recommend them. Even put fuel in the car before I picked it up! Never had that before!! Sorted any problems without any fuss. 5 star experience. Cheers
                  Josh Wood
                  Josh Wood

                    Helpfulness

                    Knowledge

                    Follow-up

                    Service Quality

                    Value for Money

                    We Love Reviews
                    Very fast service and great bunch of guys
                    Amazing experience everything was sorted so quick! Would highly recommend great bunch of guys👌
                    Tim Rushton
                    Tim Rushton

                      Helpfulness

                      Knowledge

                      Follow-up

                      Service Quality

                      Value for Money

                      We Love Reviews
                      Excellent service, excellent car and great all round experience
                      Everything about the experience was first class! Dan was friendly, informative and sorted out the p/x and all documents for the new car without hassle. Would highly recommend and when its time to purchase another used car, first place I will be looking is Clearwater.
                      Ben Rutherford
                      Ben Rutherford

                        Helpfulness

                        Knowledge

                        Follow-up

                        Service Quality

                        Value for Money

                        We Love Reviews
                        Well recommended,
                        I would highly recommend
                        Clear water automotive really happy with my new car,, salesman was Dan,,
                        Jon Mitchell
                        Jon Mitchell

                          Helpfulness

                          Knowledge

                          Follow-up

                          Service Quality

                          Value for Money

                          We Love Reviews
                          Good people to do business with
                          Very pleased with the car, which was well described, a good example, and fairly priced. There were no pressure sales tactics, or attempts to upsell warranties or extras, and the experience was professional and straightforward from start to finish. I'd happily recommend, and would buy again from Clearwater. Thanks guys.
                          Mohammed Adeel
                          Mohammed Adeel

                            Helpfulness

                            Knowledge

                            Follow-up

                            Service Quality

                            Value for Money

                            We Love Reviews
                            Great to deal with
                            Purchased a car from these guys 7/2/20. Car as described stuck with what was agreed over phone would. Recommend dealer 5 ⭐️ service. All the best lads
                            Andrew Billing
                            Andrew Billing

                              Knowledge

                              We Love Reviews
                              Brilliant, friendly and honest service. Highly recommended
                              AAAAA++++ SERVICE
                              Would definitely buy another car from here in the future
                              Georgina Smith
                              Georgina Smith

                                Helpfulness

                                Knowledge

                                Follow-up

                                Service Quality

                                Value for Money

                                We Love Reviews
                                Outstanding Customer Service
                                A friend of ours had recommended yourselves, and what can i say from the first point of contact the customer service has been welcoming and professional. Dan was brilliant sorting all the paperwork with Andy which made buying the car a painless experience. The car was spotless inside and out ready to drive away. Would highly recommend.
                                Stephen Cadman
                                Stephen Cadman

                                  Helpfulness

                                  Knowledge

                                  Follow-up

                                  Service Quality

                                  Value for Money

                                  We Love Reviews
                                  An absolute pleasure to purchase our new car
                                  Clearwater auto have introduced us to a great way to buy a car, professional, fair and very helpful, no pressure selling an absolutely pleasure to purchase our new car. I have also experienced there aftercare service and as promised nothing is a problem. Tom and Dan thank you very much see you in 3 years for an upgrade....steve and Amelia
                                  Joshua Lewis
                                  Joshua Lewis

                                    Helpfulness

                                    Knowledge

                                    Follow-up

                                    Service Quality

                                    Value for Money

                                    We Love Reviews
                                    Fantastic
                                    Perfect service, can’t fault any of them from start to finish and a fantastic presentation of the car.
                                    Karen Mcsorley
                                    Karen Mcsorley

                                      Helpfulness

                                      Knowledge

                                      Follow-up

                                      Service Quality

                                      Value for Money

                                      We Love Reviews
                                      Very happy with the service
                                      Very happy with the service we received. Very relaxed and not pushy. Nice settings too. Very happy with the car we purchased.
                                      Mikey Eddy
                                      Mikey Eddy

                                        Helpfulness

                                        Knowledge

                                        Follow-up

                                        Service Quality

                                        Value for Money

                                        We Love Reviews
                                        Top draw
                                        If I’m truly honest. It’s the best place I have bought a car and I’ve bought plenty . The arrangement over the phone with one of the guys at Clearwater was easy and information filled and un rushed and honest and I respect that . I’m more than happy with the BMW I bought from them the service the location and the friendliness of the guys made it nice and easy for me and I enjoyed the service .id recommend for sure and might even be back myself one day . I traveled 80 miles for this care and it was all worthit .
                                        5 stars from me
                                        Roderick Parrish
                                        Roderick Parrish

                                          Helpfulness

                                          Knowledge

                                          Follow-up

                                          Service Quality

                                          Value for Money

                                          We Love Reviews
                                          Helpful and friendly
                                          Car was very tidy. The service was polite, friendly and well organised.
                                          Good value for money
                                          Joseph Byrne
                                          Joseph Byrne

                                            Helpfulness

                                            Knowledge

                                            Follow-up

                                            Service Quality

                                            Value for Money

                                            We Love Reviews
                                            The best way to buy a car
                                            It's very old fashioned these days to be pushed into a massive showroom, bombarded with numbers.. being told your old car is 6,000 pounds under the value it should be.

                                            These guys have got the consumer market bang on. Honest, clear and easy to deal with, a lovely environment to buy a car.

                                            I truly cannot thank these guys enough for making it the best experience buying a car I have ever had.
                                            Jack Hawley
                                            Jack Hawley

                                              Helpfulness

                                              Knowledge

                                              Follow-up

                                              Service Quality

                                              Value for Money

                                              We Love Reviews
                                              Amazing experience.
                                              All staff were very helpful and not once did they push me to buy a car. I had bought a car without seeing it and it had come in perfect condition just as they promised I had updates everyday and everything was perfect. Great service.
                                              Ritchie Woodhouse
                                              Ritchie Woodhouse

                                                Helpfulness

                                                Knowledge

                                                Follow-up

                                                Service Quality

                                                Value for Money

                                                We Love Reviews
                                                Can't fault anything
                                                I've waited 6 months to leave my review as I wanted to get the whole warranty time included and simply I can't find fault anywhere. From the start, the car was a good fair price one that I couldn't haggle down cos it was already that low. Then the lads themselves were nice and accommodating even when we hadn't realized it was appointment only viewings and turned up without notice, also no pressure selling, left us to view in our own time and spoke to us when we needed the answers. Helpful when organizing pick up and payment. Had the car throughout the warranty and not had an issue. Wouldn't hesitate to use them again, thank you.
                                                Mark Hepworth
                                                Mark Hepworth

                                                  Helpfulness

                                                  Knowledge

                                                  Follow-up

                                                  Service Quality

                                                  Value for Money

                                                  We Love Reviews
                                                  Mercedes C Class
                                                  Very professional from start to finish Dan was first class not pushy and a credit to this business
                                                  Would recommend and deal with again
                                                  Terry Phipps
                                                  Terry Phipps
                                                    We Love Reviews
                                                    Helpful and friendly
                                                    Friendly ,helpful, experienced staff and honest, they made my experience easy, the car is awsome, cheers lads.
                                                    Would buy from again and would definitely recommend them to my family and friends.
                                                    Supanong Morrish
                                                    Supanong Morrish

                                                      Helpfulness

                                                      Knowledge

                                                      Follow-up

                                                      Service Quality

                                                      Value for Money

                                                      We Love Reviews
                                                      Very professional & simple car purchase.
                                                      Dan was knowledgable, helpful and courteous. The little Mercedes we bough was well presented and a fair trade-in price given for our old car. Excellent service with no pressure sales.
                                                      Barb Dafforn
                                                      Barb Dafforn

                                                        Helpfulness

                                                        Knowledge

                                                        Follow-up

                                                        Service Quality

                                                        Value for Money

                                                        We Love Reviews
                                                        5 * service
                                                        This is the second car I have bought from Tom and his team. Their kind, friendly manner puts you at ease. They are not pushy and nothing is too much trouble. I would definitely recommend them and I would definitely use them again with no hesitation.
                                                        Katie Williamson
                                                        Katie Williamson

                                                          Helpfulness

                                                          Knowledge

                                                          Follow-up

                                                          Service Quality

                                                          Value for Money

                                                          We Love Reviews
                                                          Excellent customer service
                                                          Personal touch, collected my husband from the train station. Very happy with my car- meets all expectations, would recommend to friends.
                                                          William Coyle
                                                          William Coyle
                                                            We Love Reviews
                                                            Skoda octavia
                                                            Bought car and took for an mot next day due to my job.
                                                            Car sailed through no adviseries.
                                                            Great car, Great price, Great service 5 stars
                                                            Howard King
                                                            Howard King

                                                              Helpfulness

                                                              Knowledge

                                                              Follow-up

                                                              Service Quality

                                                              Value for Money

                                                              We Love Reviews
                                                              Great, friendly service
                                                              My wife and I were pleasantry surprised when we visited Clearwater Automotive. Dan was friendly and informative and never pushy. The service was nearly matched by the beautiful surroundings.

                                                              We got the feeling that nothing was too much trouble and both Dan & Tom were very accommodating.

                                                              The car we bought is fantastic and we also got a great deal on trading in our old car.

                                                              We would definitely recommend to others.

                                                              Howard & Katie KIng
                                                              Kieron Barnett
                                                              Kieron Barnett

                                                                Helpfulness

                                                                Knowledge

                                                                Follow-up

                                                                Service Quality

                                                                Value for Money

                                                                We Love Reviews
                                                                Excellent Service
                                                                Really good sales experience and was made to feel very at ease. Cars are in great condition and really happy with my BMW. Would definitely buy again for this seller.
                                                                archyids btw
                                                                archyids btw

                                                                  Helpfulness

                                                                  Knowledge

                                                                  Follow-up

                                                                  Service Quality

                                                                  Value for Money

                                                                  We Love Reviews
                                                                  Golf r(2015)
                                                                  Never had a bad experience buying cars from these guys. A no hassle experience with 5 star service. So polite and very helpful. Highly recommend

                                                                  Mark R
                                                                  Clinton French
                                                                  Clinton French

                                                                    Helpfulness

                                                                    Knowledge

                                                                    Follow-up

                                                                    Service Quality

                                                                    Value for Money

                                                                    We Love Reviews
                                                                    Great service with a smile
                                                                    Car looked exactly like photo's, no hidden scratchs or dents. Great service
                                                                    Alexandru Donici
                                                                    Alexandru Donici

                                                                      Helpfulness

                                                                      Knowledge

                                                                      Follow-up

                                                                      Service Quality

                                                                      Value for Money

                                                                      We Love Reviews
                                                                      Very professional
                                                                      They are Very professional and seriously. They are very welcome . Recommend it !
                                                                      Debbie Magill
                                                                      Debbie Magill

                                                                        Helpfulness

                                                                        Knowledge

                                                                        Follow-up

                                                                        Service Quality

                                                                        Value for Money

                                                                        We Love Reviews
                                                                        Great, all round experience
                                                                        A friend found this dealer on line, we made an appointment to view the car and the staff were welcoming and friendly, gave me time to look over the car and a test drive.
                                                                        When I returned to purchase the car they sorted all the necessary paperwork quickly including the taxing of the vehicle.
                                                                        I would recommend these guys to everyone.
                                                                        Owen Fayers
                                                                        Owen Fayers

                                                                          Helpfulness

                                                                          Knowledge

                                                                          Follow-up

                                                                          Service Quality

                                                                          Value for Money

                                                                          We Love Reviews
                                                                          Great experience
                                                                          High quality dealership, great knowledge of the vehicles, friendly staff and happy to answer any questions honestly.
                                                                          Alan Broadbent
                                                                          Alan Broadbent

                                                                            Helpfulness

                                                                            Knowledge

                                                                            Follow-up

                                                                            Service Quality

                                                                            Value for Money

                                                                            We Love Reviews
                                                                            Highly recommended
                                                                            The car was presented exactly as advertised and in great condition. The whole process was hassle free and smooth, no hard sell and I was given plenty of time to come to a decision. I would happily get in touch if I was looking for another used car purchase, suggest you do too.
                                                                            Philip Beirne
                                                                            Philip Beirne

                                                                              Helpfulness

                                                                              Knowledge

                                                                              Follow-up

                                                                              Service Quality

                                                                              Value for Money

                                                                              We Love Reviews
                                                                              Honest, and reliable dealership
                                                                              Bought a Skoda superb from Tom and Andy recently.These lads are straight up,everything was as advertised.Andy even taxed the car before I drove it back to Ireland. Honest, reliable dealership. No hesitation buying from these lads again, great to meet sincere ,honest genuine car sales people. phil
                                                                              Farrell Neykan
                                                                              Farrell Neykan

                                                                                Helpfulness

                                                                                Knowledge

                                                                                Follow-up

                                                                                Service Quality

                                                                                Value for Money

                                                                                We Love Reviews
                                                                                Good Service and CLEAN cars.
                                                                                The car interior I brought was well valeted, not dirty or disgusting like most dealerships I have been to 🤮. I was seriously impressed with how well the vehicles are kept and you can tell this dealership takes pride in their vehicles and jobs. Tom and his staff are great, they looked after me and were very patient too due to some issues but I will definitely come back here again. Everything was top notch including the location itself.
                                                                                Guy Western
                                                                                Guy Western

                                                                                  Helpfulness

                                                                                  Knowledge

                                                                                  Follow-up

                                                                                  Service Quality

                                                                                  Value for Money

                                                                                  We Love Reviews
                                                                                  Fantastic people to deal with!
                                                                                  We bought a car from these guys - there was no pressure from them at all and they were really helpful throughout. The car itself is brilliant - and it was a really good price. Thanks so much. I would definitely recommend them and will use them again myself in the future!
                                                                                  Dean Bishop
                                                                                  Dean Bishop

                                                                                    Helpfulness

                                                                                    Knowledge

                                                                                    Follow-up

                                                                                    Service Quality

                                                                                    Value for Money

                                                                                    We Love Reviews
                                                                                    Mazda 6 Nav Sport
                                                                                    Great customer service provided by a friendly yet professional company. Very pleased with the service and the car!
                                                                                    Dean Bishop's picture of Cle...
                                                                                    Ian Johns
                                                                                    Ian Johns

                                                                                      Helpfulness

                                                                                      Knowledge

                                                                                      Follow-up

                                                                                      Service Quality

                                                                                      Value for Money

                                                                                      We Love Reviews
                                                                                      Professional service
                                                                                      Very friendly fast and efficient, no time wasting or hanging around, they make you feel very important and very relaxed
                                                                                      Ian Johns's picture of Clear...
                                                                                      George Smedley
                                                                                      George Smedley

                                                                                        Helpfulness

                                                                                        Knowledge

                                                                                        Follow-up

                                                                                        Service Quality

                                                                                        Value for Money

                                                                                        We Love Reviews
                                                                                        Excellent
                                                                                        Very helpful company when sorting out my old car and giving me a new car in great condition. Were very knowledgeable with all the questions I had and always gave me an answer.
                                                                                        Craig Bluett
                                                                                        Craig Bluett
                                                                                          We Love Reviews
                                                                                          Awesome
                                                                                          Love my new car. Clearwater made the experience really enjoyable and hassle free.
                                                                                          Totally recommend them!
                                                                                          Mihai Mahanet
                                                                                          Mihai Mahanet

                                                                                            Helpfulness

                                                                                            Knowledge

                                                                                            Follow-up

                                                                                            Service Quality

                                                                                            Value for Money

                                                                                            We Love Reviews
                                                                                            Exceptional service!
                                                                                            Excellent, excellent service!!! Can’t see a better way to buy a car!
                                                                                            Marie Grenier
                                                                                            Marie Grenier

                                                                                              Helpfulness

                                                                                              Knowledge

                                                                                              Follow-up

                                                                                              Service Quality

                                                                                              Value for Money

                                                                                              We Love Reviews
                                                                                              Great experience
                                                                                              My husband and I were looking to buy our first car, and we found what we were looking for at Clearwater. Dan was very helpful, attentionate, professional, and friendly. Thank you for your time, help and kindness.
                                                                                              Sharon Furner
                                                                                              Sharon Furner

                                                                                                Helpfulness

                                                                                                Knowledge

                                                                                                Follow-up

                                                                                                Service Quality

                                                                                                Value for Money

                                                                                                We Love Reviews
                                                                                                Brilliant service
                                                                                                Hand on heart, dealing with these guys was the best experience I’ve ever had when buying a car.
                                                                                                Didn’t have any questions to ask as they were very informative. Very friendly service and staff.
                                                                                                I can highly recommend & I have told all my family and friends about these guys.
                                                                                                Louise Dennett
                                                                                                Louise Dennett

                                                                                                  Helpfulness

                                                                                                  Knowledge

                                                                                                  Service Quality

                                                                                                  Value for Money

                                                                                                  We Love Reviews
                                                                                                  Excellent dealer
                                                                                                  Kept us informed every step of the way when a fault accured whilst viewing the car. Repaired swiftly and efficiently. Great friendly service.
                                                                                                  James Tavendale
                                                                                                  James Tavendale

                                                                                                    Helpfulness

                                                                                                    Knowledge

                                                                                                    Follow-up

                                                                                                    Service Quality

                                                                                                    Value for Money

                                                                                                    We Love Reviews
                                                                                                    Great experience
                                                                                                    I have to say I was sceptical about going out to Essex from Richmond to buy a second-hand car but how wrong I was! Tom and Dan were superbly customer-focused and the location is amazing. Can’t speak too highly of them, great experience from start to finish
                                                                                                    Nathan Causton
                                                                                                    Nathan Causton

                                                                                                      Helpfulness

                                                                                                      Knowledge

                                                                                                      Follow-up

                                                                                                      Service Quality

                                                                                                      Value for Money

                                                                                                      We Love Reviews
                                                                                                      Very friendly and helpful
                                                                                                      Very friendly staff, dan couldnt be more helpful and the whole process was made so easy.
                                                                                                      About Us…
                                                                                                      Clearwater Automotive

                                                                                                      Clearwater Automotive


                                                                                                       Rivenhall North Filling Station
                                                                                                      Witham, Essex, CM8 3HB
                                                                                                      •   01376570600



                                                                                                      Visit Us…

                                                                                                      All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                                                                                      Overall Rating…
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

                                                                                                      The overall rating takes into account only reviews collected on We Love Reviews
                                                                                                      550 REVIEWS IN TOTAL AND 194 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                                                       190 VERIFIED CUSTOMERS
                                                                                                      KEY PERFORMANCE INDICATORS:

                                                                                                      Follow-up

                                                                                                      Helpfulness

                                                                                                      Knowledge

                                                                                                      Service Quality

                                                                                                      Value for Money

                                                                                                      Ratings Distribution…
                                                                                                      Ratings on the Web…
                                                                                                      • Big Red Directory Big Red Directory
                                                                                                        Overall Rating: 5
                                                                                                      • Facebook Facebook
                                                                                                        Overall Rating: 4.9
                                                                                                      • We Love Reviews We Love Reviews
                                                                                                        Overall Rating: 4.9
                                                                                                      • Google Google
                                                                                                        Overall Rating: 4.8
                                                                                                      • Auto Trader Auto Trader
                                                                                                        Overall Rating: 4.7
                                                                                                      • Car Dealer Reviews Car Dealer Reviews
                                                                                                        Overall Rating: 4.5
                                                                                                      • Car Gurus UK Car Gurus UK
                                                                                                        Overall Rating: 4
                                                                                                      Customers Photos…
                                                                                                      Martyn Saville's picture of ...
                                                                                                      Dean Bishop's picture of Cle...
                                                                                                      Ian Johns's picture of Clear...
                                                                                                      Matthew Wright's picture of ...
                                                                                                      Ross Larkins's picture of Cl...
                                                                                                      Ian Zammit's picture of Clea...
                                                                                                      Jourdain Stannard's picture ...
                                                                                                      Daniel Webb's picture of Cle...
                                                                                                      William Mann's picture of Cl...
                                                                                                      Tj Amass PT's picture of Cle...
                                                                                                      Justin Nicholson's picture o...
                                                                                                      Justin Nicholson's picture o...
                                                                                                      Justin Nicholson's picture o...
                                                                                                      Simon Towler's picture of Cl...
                                                                                                      Georgia Archer's picture of ...
                                                                                                      Charlie-Kate Ross's picture ...
                                                                                                      Charlie-Kate Ross's picture ...
                                                                                                      Charlie-Kate Ross's picture ...
                                                                                                      Powered by Click Reputation, a Click Dealer Limited Product.
                                                                                                      Want More Reviews for your Business? Click here