Independent Customer Review Platform
Verified Customers

Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 15

Sort by…

Date
Rating
victoria aruqaj
victoria aruqaj

    Helpfulness

    Knowledge

    Follow-up

    Service Quality

    Value for Money

    We Love Reviews
    Quality car and service !!
    Great service and very professional and friendly easy process and the guys there are very friendly my car had 2 valets because it rained !!! Would highly recommend great car and great price for the car service and extras you receive 😊😊👍
    diana oprea
    diana oprea

      Helpfulness

      Knowledge

      Follow-up

      Service Quality

      Value for Money

      We Love Reviews
      Grear experience
      Very professional services!! Pleased with the quality and highly recommend them!!
      alan nuttall
      alan nuttall

        Helpfulness

        Knowledge

        Follow-up

        Service Quality

        Value for Money

        We Love Reviews
        Found everyone I spoke to helpful & very obliging!
        While choosing & purchasing a used car from Cavectra Centre, I found everyone very helpful & obliging, everything was carried out that was mentioned ie touch up to paint work, small dent seen to, full MOT including 4 new tyres! Special mention to Albe who was very helpful & pleasant to chat too & Kush makes a very good cup of tea!
        David Oliver
        David Oliver
          We Love Reviews
          Car purchase
          Really good experience, friendly and helpful.
          Lewis Barker
          Lewis Barker

            Helpfulness

            Knowledge

            Follow-up

            Service Quality

            Value for Money

            We Love Reviews
            Excellent Service. Quality Cars.
            Professional and extremely helpful members of staff. The car we purchased was immaculate and well presented, would highly recommend.
            robin ward
            robin ward

              Helpfulness

              Knowledge

              Follow-up

              Service Quality

              Value for Money

              We Love Reviews
              Used car purchase
              Very smooth transaction. Everyone was helpful, gave excellent service and did a fair negotiation. I would definitely recommend.
              linda humphrey
              linda humphrey

                Helpfulness

                Knowledge

                Follow-up

                Service Quality

                Value for Money

                We Love Reviews
                Excellent from start to finish
                Everyone was very helpful with the purchasing of my car and delivering to my home. I was very happy with it all. Thanks for making it go so smoothly.
                tunde balogun
                tunde balogun
                  We Love Reviews
                  Shouldnhave used cavectra a long time ago!!!
                  So so happy with my car! I really should have used Cavectra a long time! They are really FOR the customer. Ive just got my car but im anticipating they are just as good with after sales as Ash says: we'd rather keep a happy customer for years to come. "

                  They have got to be the 'apple 'of car sales. The customer service is pristine!
                  jordan sole
                  jordan sole

                    Helpfulness

                    Knowledge

                    Follow-up

                    Service Quality

                    Value for Money

                    We Love Reviews
                    Kuga
                    We recently brought a Ford kuga and were so happy with the service. We never felt pressured or rushed when looking around, we were always left to it but had all of our questions answered too. Everything was straight forward and we managed to get the car the day before we had originally planned.
                    andrew chilvers
                    andrew chilvers

                      Helpfulness

                      Knowledge

                      Follow-up

                      Service Quality

                      Value for Money

                      We Love Reviews
                      Very good
                      Just pick up my new car and the Staff was very helpful thanks once again 👍
                      Martin Gibbs
                      Martin Gibbs

                        Helpfulness

                        Knowledge

                        Follow-up

                        Service Quality

                        Value for Money

                        We Love Reviews
                        Car purchase
                        Bought a Kuga Titanium x from Carvectra Centre last week a d received a good service from all of the family.
                        Ramona Capmare
                        Ramona Capmare

                          Helpfulness

                          Knowledge

                          Follow-up

                          Service Quality

                          Value for Money

                          We Love Reviews
                          Car Finance
                          Members of staff were really helpful and everything went as planned
                          abdelkader doukha
                          abdelkader doukha

                            Helpfulness

                            Knowledge

                            Follow-up

                            Service Quality

                            Value for Money

                            We Love Reviews
                            Very good service
                            From start to finish the whole process has been seamless its been very great and simple dealing with cavectra centre who have been transparent about their process.
                            They are very friendly to talk to and they seemed to want to help as much as possible and answer all our questions
                            I would seriously recommend cavectra centre.
                            Thankyou to the staff,great job
                            Kashif Khalid
                            Kashif Khalid

                              Helpfulness

                              Knowledge

                              Follow-up

                              Service Quality

                              Value for Money

                              We Love Reviews
                              Excellent Service
                              It was the best experience I ever had very helpful and patient and Went out of the way to help me out
                              james franklin
                              james franklin

                                Helpfulness

                                Knowledge

                                Follow-up

                                Service Quality

                                Value for Money

                                We Love Reviews
                                No problems
                                No insurmountable problems. Went very smoothly.
                                Steve Simpson
                                Steve Simpson

                                  Helpfulness

                                  Knowledge

                                  Follow-up

                                  Service Quality

                                  Value for Money

                                  We Love Reviews
                                  Great Service
                                  Very helpful and friendly. Albie got things done as he said he would. Very professional 👍👍
                                  Steve Simpson's picture of C...
                                  ardi murati
                                  ardi murati

                                    Helpfulness

                                    Knowledge

                                    Follow-up

                                    Service Quality

                                    Value for Money

                                    We Love Reviews
                                    Thank you CavectraCentre
                                    I recently purchased a bmw 1 series from Caventra Cars.
                                    I was approached from Albi the sales guy who knew alot about cars and made me decide immediately to purchase the car!
                                    Thank you Albi
                                    jason rogers
                                    jason rogers

                                      Helpfulness

                                      Knowledge

                                      Follow-up

                                      Service Quality

                                      Value for Money

                                      We Love Reviews
                                      fantastic service
                                      couldn't fault the customer service i received from cavectra centre grays very kind and very helpful . would highly recommend
                                      alan miller
                                      alan miller
                                        We Love Reviews
                                        Excellent service
                                        Can’t fault the service
                                        Sarah Tolliday
                                        Sarah Tolliday
                                          We Love Reviews
                                          First car
                                          Bought a car for my son very helpful and pleasant guy done everything he said he would do, i would defiantly recommend them
                                          diane daines
                                          diane daines

                                            Helpfulness

                                            Knowledge

                                            Follow-up

                                            Service Quality

                                            Value for Money

                                            We Love Reviews
                                            We bought a beautiful car
                                            All the staff were very friendly and helpful. We got a great car at a great price. Would thoroughly recommend carvectra to anyone.
                                            Paul Browning
                                            Paul Browning

                                              Helpfulness

                                              Knowledge

                                              Follow-up

                                              Service Quality

                                              Value for Money

                                              We Love Reviews
                                              Many purchases over the years
                                              I’ve been dealing with Cavectra for almost 9 years.
                                              In that time, I’ve always found the staff very helpful & very friendly. I don’t think I would ever deal with another car sales.
                                              Nadine Hutton
                                              Nadine Hutton

                                                Helpfulness

                                                Knowledge

                                                Follow-up

                                                Service Quality

                                                Value for Money

                                                We Love Reviews
                                                Excellent service
                                                From the time I called in to when I collected the car, I received excellent service. They were really patient and informative and helped me out with the finance. I felt confident that I was purchasing the right car and they were being honest. I’m very happy with my car and highly recommend this dealer
                                                adrian wilkinson
                                                adrian wilkinson

                                                  Helpfulness

                                                  Knowledge

                                                  Follow-up

                                                  Service Quality

                                                  Value for Money

                                                  We Love Reviews
                                                  Top quality used car purchase
                                                  Great used car buying experience. Professional, knowledgable salesman but not pushy at all. Car prepared and delivered just as promised. A totally painless process. Definitely worth the trouble of the tunnel crossing.
                                                  Adrian - Kent.
                                                  Gemma Wilson

                                                    Helpfulness

                                                    Knowledge

                                                    Follow-up

                                                    Service Quality

                                                    Value for Money

                                                    We Love Reviews
                                                    Fantastic
                                                    My family have a long history with cavectra centre never had a problem. Always a nice experience to visit the shop. Child friendly if you take your child along. Always there if you need something. Greeted within seconds of walking on the car court. Thanks to mick Jess ash and kush for always putting up with me when wanting a new car. Would really recommend to first time drivers and experienced drivers. Wouldn’t go anywhere else.
                                                    Jarred Hooper
                                                    Jarred Hooper

                                                      Helpfulness

                                                      Knowledge

                                                      Follow-up

                                                      Service Quality

                                                      Value for Money

                                                      We Love Reviews
                                                      Perfect
                                                      Very helpful, very fair.
                                                      Ricki Ellis
                                                      Ricki Ellis

                                                        Helpfulness

                                                        Knowledge

                                                        Follow-up

                                                        Service Quality

                                                        Value for Money

                                                        We Love Reviews
                                                        Excellent.
                                                        Having purchased cars from here before I knew that I would be getting the reliable service I needed. Communication is quick and very efficient and very friendly. I would highly recommend to anyone who is thinking of purchasing a new car.
                                                        15/12/2017
                                                        Response by
                                                        Ashley Dye
                                                        Owner Hi Ricki,
                                                        Thank you so much for your kind review, it's very much appreciated! Happy driving and we look forward to seeing you at your complimentary 5,000 mile service!
                                                        Many Thanks,
                                                        Ashley Dye
                                                        Managing Director
                                                        Bensmart Obasuyi
                                                        Bensmart Obasuyi

                                                          Helpfulness

                                                          Knowledge

                                                          Follow-up

                                                          Service Quality

                                                          Value for Money

                                                          We Love Reviews
                                                          Excelent service
                                                          The staffs are very good, they gave me all the information I needed before I picked the car I wanted. And this is not the fisrt I have bought from them, they also supported me for at least one year after the purchase of the first car I bought from them.
                                                          Darren Wyatts
                                                          Darren Wyatts
                                                            We Love Reviews
                                                            Easy Buying Process, Great Price!
                                                            Just picked up my 63 plate Insignia. Whole process was quick and easy! New everything about the car and nothing was too much.
                                                            11/12/2017
                                                            Response by
                                                            Ashley Dye
                                                            Owner Hi Darren,

                                                            Thank you for taking your time to write such a lovely and informative review. It was such a pleasure to read and I shall relay your positive comments to the salesman for you. Happy driving and we look forward to seeing you at your 5,000 miles Oil & Filter service.

                                                            Many Thanks,
                                                            Ashley Dye
                                                            Managing Director
                                                            Rachel Brouwer
                                                              Google
                                                              Thank you so much to Rob who just sold us our Range Rover Sport. Quick and efficient service - we were in a rush to find a new car after our current ones engine failing and he did everything he could to get it sorted for us quickly. Thanks again and would highly recommend 😊
                                                              Allan Hammond
                                                                Google
                                                                Extremely friendly staff very helpful and went through everything in detail giving us confidence in purchasing from them again in the future.
                                                                jody parr-collins
                                                                  Google
                                                                  Fantastic experience from start to finish! I used Facebook initially to make contact/ask questions and to book a time slot for test drives. I managed to book a slot for the following day, and the time slots were great for fitting around work. Talked us through the whole process with warranties etc. Very friendly and personal people. Would highly recommend buying a car here- il be back when i fancy a change! 😂 Thankyou!😀
                                                                  Rob Crowe
                                                                    Google
                                                                    Great staff, who were very busy (the day after their business lockdown ended) but were most helpful and welcoming. The beautiful new car I got was serviced, MOT'd and valeted and was ready in a few days for me to drive away. Got the car for a lovely low price; I'd spotted it on Auto Trader about 6 weeks before and knew that was the only car I wanted. Very happy with my purchase and very pleased with the prompt transaction, especially during such a busy period. Thanks.
                                                                    Vikki Winter
                                                                      Google
                                                                      Highly recommend, Both Ash and Rob were extremely helpful when I purchased my Touran, pleasure dealing with Cavectra and will definitely buy from there again in the future
                                                                      Stan Crompton
                                                                        Google
                                                                        Good experience, helpful staff especially Rob. Very pleased with our purchase and a lovely gift of a Hamper.
                                                                        Paul Whiffen
                                                                          Google
                                                                          They are fairly priced nice condition cars carefully prepared. Friendly helpful staff. Definitely recommend them
                                                                          Ann Smits
                                                                            Google
                                                                            Great experience - not pressured at all Car as advertised. Serviced , MOT and valet before picked up. Covid aware Thank you
                                                                            William Le-lean
                                                                              Google
                                                                              Cavectra Centre has been truly excellent in helping us perches are new car , we booked an appointment with them last week (date -06/06/2020) to have a look at a gorgeous RS Focus . We arrived early because we are not from the area and was greeted by an elder gentleman how asked us are appointment time , he then said we could take the car for a test drive so we hand over are keys to are old car and went for a test drive . When we got back we were offered to set and wait for the owner to arrive (Ashley) . When he did arrive he was extremely friendly and polite and he was really ready to help us out . Ashley really knows his stuff and he talked use through are different opinions in perching are new car . Once we where all agreed the paper work and the finances were all sorted out that day , Ashley then said it will take a week to give the car a full bill of health and he also got the car MOT'ed so all we had to do when picking up the new car was sign the documents take identification as confirmation of how we are and that was that he even sent his wife Jess to the local post office so she could get the road tax for the car , with in 20 mins or so Jess was back and the wife and me were all set , can't thank them all enough for helping me perches this car . The hole time are really professional and really good at their job's and they are really happy to answer any questions you might have . My wife and I would HIGHLY recommend Cavectra Centre to anyone.
                                                                              Robert Haydon
                                                                                Google
                                                                                Just got my BMW 1Series coupe hear nice friendly people, good priced cars, brilliant service, honest and upfront people
                                                                                Mark W
                                                                                Mark W
                                                                                  Auto Trader
                                                                                  Outstanding dealership. Five star service.
                                                                                  Amazing dealership. Super friendly and helpful staff. Helped us so much and were so patient. I cannot recommend them enough. I won’t buy from anywhere else now.
                                                                                  Terry C
                                                                                  Terry C
                                                                                    Auto Trader
                                                                                    Unexpected easy car purchase
                                                                                    Had my first incident for over 32 years of driving and had to replace and find a cor, after looking around I found the car I needed, friendly and professional on Saturday where I viewed it, I decided to buy it and payed the full amount. The car was ready the following Wednesday, it had been MOT, serviced and valeted, the car tax was done there and then. A nice touch was a small hamper was given to me on the purchase. It has put my trust back in buying off traders. I would recommend anyone to have a look for theme selves at Carvectra.
                                                                                    Francis B
                                                                                    Francis B
                                                                                      Auto Trader
                                                                                      Cuoldn’t have asked for better service.
                                                                                      Polite and very helpful service from the word ’go’. We selected our car, test drove and inspected it. The car was ready in a couple of days after having been fully serviced (we will receive a discount for its next service too) and valeted with a new MOT. Couldn’t have asked for better. Really pleased with the car too. Nice hamper thanks.
                                                                                      Mark
                                                                                      Mark
                                                                                      Superb dealership!
                                                                                      I cannot recommend this dealership enough. Incredibly helpful and friendly team. Best experience buying a car I’ve ever had.
                                                                                      jasonbradley89
                                                                                      jasonbradley89
                                                                                      Quick and easy experience, car was ready on the day that they said, and as described, came with a full service and years MOT. All four alloy wheels were completely refurbished looking like brand new! Our family are very happy
                                                                                      Eric
                                                                                      Eric
                                                                                      Very very helpful i will definitely recommend to pupil
                                                                                      Alfie Edmeades
                                                                                        Google
                                                                                        Easy to talk to all very friendly, made the process easy and enjoyable, I dealt with kush and ash and the turnaround for the car was fast and hassle free 5 star service and a great bunch of people
                                                                                        Jason King
                                                                                          Google
                                                                                          Had such a pleasant easy time trading in my car for a grand Cherokee Jeep. Ashley was fantastic and so helpful. Love the free 6 month warranty and 12 month AA roadside assistance. I highly recommend them. Jason
                                                                                          Steve
                                                                                          Steve
                                                                                          Very helpful and professional. Would definitely recommend.
                                                                                          Rukeya
                                                                                          Rukeya
                                                                                          The dealership was very helpful and addressed all my concerns when buying my cat
                                                                                          lauren s
                                                                                            Google
                                                                                            After a long search for our new car we found you guys on autotrader. There was a great selection for us to have a look at. We didn't feel pressured whilst looking at the vehicle and we looked at quite a few on your forecourt which was great. The transaction was great from start to finish. I have already recommended you guys to friends and family. We could not have asked for more. Thanks Cush @ cavectra
                                                                                            About Us…
                                                                                            Cavectra Centre

                                                                                            Cavectra Centre


                                                                                             111-113 London Road,
                                                                                            Grays, Essex, RM17 5YB
                                                                                            •   01375391305



                                                                                            Visit Us…

                                                                                            All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                                                                            Overall Rating…
                                                                                            5.0

                                                                                            OVERALL RATING   5.0

                                                                                            The overall rating takes into account only reviews collected on We Love Reviews
                                                                                            115 REVIEWS IN TOTAL AND 29 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                                             26 VERIFIED CUSTOMERS
                                                                                            KEY PERFORMANCE INDICATORS:

                                                                                            Follow-up

                                                                                            Helpfulness

                                                                                            Knowledge

                                                                                            Service Quality

                                                                                            Value for Money

                                                                                            Follow Us on…
                                                                                            Ratings Distribution…
                                                                                            Ratings on the Web…
                                                                                            • Cylex UK Cylex UK
                                                                                              Overall Rating: 5
                                                                                            • We Love Reviews We Love Reviews
                                                                                              Overall Rating: 5
                                                                                            • Auto Trader Auto Trader
                                                                                              Overall Rating: 4.6
                                                                                            • Car Gurus UK Car Gurus UK
                                                                                              Overall Rating: 4.5
                                                                                            • Car Dealer Reviews Car Dealer Reviews
                                                                                              Overall Rating: 4.2
                                                                                            • Google Google
                                                                                              Overall Rating: 4.1
                                                                                            Customers Photos…
                                                                                            Steve Simpson's picture of C...
                                                                                            Powered by Click Reputation, a Click Dealer Limited Product.
                                                                                            Want More Reviews for your Business? Click here