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Mark Davy
Mark Davy
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    Lovely cars, friendly service
    Very happy with the service received at Burford Sales. Attentive salesman,helpful & professional. Only downside was the promise of a full tank of diesel. Didn't realise until nearly home that i was driving on fumes & despite bringing it to salesman's attention it was ignored. It's the little things....
    05/04/2019
    Burford Cars Dear Mark,
    Thank you for your email. We would like to take this time to apologise for there not being a full tank of diesel as agreed, however, we have refunded you back the cost of the full tank. We hope your getting on well with your new car.
    Kind Regards
    The Burford Cars Team
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    Ronald Francis
    Ronald Francis
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      Excellent!
      Very attentive, polite and efficient service from Frank Woods. A very nice person to deal with. Made the whole buying experience easy and pleasurable. Delighted with the purchase. Would be very pleased to deal with Burford Cars again and tell my friends.
      Tracey Wadley
      Tracey Wadley
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        I would recommend Burford Car Sales
        Sales team were very pleasant to deal with and no question I asked was to much. Showroom is nice and some of the cars they have are amazing. It’s early days as only had car for a week but my car runs like a dream. I feel very comfortable calling them if there was any problems. I would use Burford car sales again 😊
        Samantha Tidy
        Samantha Tidy
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          Excellent Service & People
          I had a great experience at Burford Cars, the family run business / people made me feel welcomed and relaxed. Didn't try and push anything on me but asked questions aboit what I liked, colour, model and extras. They showed me the perfect Range Rover - so excited with my new purchase 😁. They gave me options on finance to suite my budget. Daniel & Pete were great and I would recommend that anyone looking for a new vehicle to go to Burford Cars great place and people all where so lovely
          Samantha Tidy's picture of B...
          Samantha Tidy's picture of B...
          John Berryman
          John Berryman
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            Buying a car
            Excellent staff honest in every way pleasure buying car from them
            Helen Duquenoy
            Helen Duquenoy
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              Great service.
              Daniel & Ryan nursed me through buying my new car. They were pleasant, courteous and professional. Will definitely consider them for my next purchase.👍
              Ian Hazelton
              Ian Hazelton
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                My first Range Rover
                Car is immaculate and really enjoyed the 'no hard sell' experience. Really friendly people from the car cleaner to the owner.
                Steven Langstone
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                  Great service from start to finish
                  Just picked up a Range Rover Evoque convertible for my wife from Burford Cars. Car was in mint condition and service was courteous and professional from start to finish. Stumbled across this dealer by accident but will definitely look to use them again. A special thanks to Daniel for his first class service and flexibility. Just a great buying experience.
                  Steven Langstone's picture o...
                  Christopher Bunker
                  Christopher Bunker
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                    Recent purchase of used vehicle
                    As a novice buyer due to previous company car usage I found the process quite daunting, however any concerns I had with the process and or vehicle were addressed very professionally by the excellent sales team and technicians. I would thoroughly recommend the team at Burford to any perspective buyers.
                    Daniella Fox
                    Daniella Fox
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                      Overall experience
                      Friendly efficient service
                      Zhumei Jia
                      Zhumei Jia
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                        Nice buying experience
                        Purchased Discovery sport last week. Very smooth and nice buying experience. Daniel and Peter were very polite and dealt with queries promptly. The car was prepared to high standard too. Hassle free. Do recommend them.
                        Peter James Glover
                        Peter James Glover
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                          Excellent and friendly service
                          Showed a genuine interest in me as a customer. Would buy from there again.
                          Niel Macdonald
                          Niel Macdonald
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                            Absolutely fantastic
                            I will not have room in this review to say how utterly impressed I am with Burford. Straight-forward, honest, fair, accommodating, understanding, thoughtful, flexible, knowledgable, approachable and fun. My whole experience of dealing with them was top-class...classy. Even when there was a last minute hickup with a warning light on the car I was trading in, they dealt with the problem sympathetically and pragmatically...finding a compromise that worked for everyone.
                            I cannot recommend these guys highly enough. I will absolutely definitely be buying from them again. Well done !!!
                            Simon Smithers
                            Simon Smithers
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                              easy purchase
                              Bought a very nice vehicle from these guys. Exactly as per advert , easy to deal with, seamless transaction. Recommended
                              Justin Jordan
                              Justin Jordan
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                                Great car - priced very competetively
                                Impressed with these guys - very professional. I shopped around quite a bit to buy my BMW X5 M sport 40d. Burford cars had the model I was looking for at pretty close to the best price I could find on the net. They organised the fiance very quickly at a good rate - so much easier than using my bank. The car is fantastic and I will use them again in the future
                                Ian Chambers
                                Ian Chambers
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                                  Outstanding
                                  Cannot praise the staff enough. Walked in without an appointment. No pressure selling left to view the car but where there when needed. Bought a car, paper work sorted. Picked up a few days later. Car was everything they said it would be..cleaned and serviced...
                                  Professionals around..
                                  Kayleigh Barker
                                  Kayleigh Barker
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                                    Excellent service
                                    Customer service was 5*
                                    We were really impressed with the experience, no pressure just friendly helpful staff.
                                    We have driven off with our dream car, thanks!
                                    Adam Deane
                                    Adam Deane
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                                      5 star service
                                      Went to view a bmw in mint condition. Bought the car after meeting with Daniel on the same day of the car viewing.
                                      Excellent service and I would recommend anybody who is looking at upper market cars to come here. Thank you guys, you’ve made my 2018!
                                      Adam Deane's picture of Burf...
                                      Amar Raithatha
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                                        Fantastic is how I would describe my experience
                                        Really great guys very helpful accommodating and absolutely great cars loving my new purchase will be a returning customer. Thanks guys
                                        David Carrod
                                        David Carrod
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                                          Easy and Efficient
                                          I saw that they had the car I was looking for (2016 Jaguar XE) online, and filled in the PCP finance application.

                                          The next morning Daniel called me, and we agreed a part-ex deal over the phone.

                                          Two days later, I went to collect the car, exactly as described, filled in the paperwork and drove off.

                                          A great car at a great price, and excellent service. The only slight criticism would be that a prestige dealership like this should have a premium bean-to-cup coffee machine, not a kettle and a jar of Nescafe.
                                          ANIL J
                                          ANIL J
                                            Auto Trader
                                            Simple the best.
                                            Excellent from the start. Very professional, courteous, not pushy or forceful in anyway. Very knowledgeable and shown care towards the customers needs as a number one priority. Can not fault them in anyway. Very satisfied and will definitely return again in the future.
                                            NICHOLA G
                                            NICHOLA G
                                              Auto Trader
                                              Burford Car Sales
                                              Professional and friendly team, they looked after us really well and their cars are great value for money
                                              DAVID H
                                              DAVID H
                                                Auto Trader
                                                Great Service at Burford Car Sales
                                                No pressure selling. I was handed the keys and invited to look around the vehicle on my own and start it at leisure. I was also offered a test drive without any obligation to purchase beforehand. The vehicle was found to be in good working order, fully serviced and MOT’d. I would definitely recommend Burford Car Sales
                                                David W
                                                David W
                                                  Auto Trader
                                                  Good experience and good customer service
                                                  Nice to deal with, all cars look excellent and nice to see a variety of vehicles with some classics too. No pressured sales, quick to respond and efficient when it comes to the transaction aspect of car purchase. Would use again.
                                                  Beverly P
                                                  Beverly P
                                                    Auto Trader
                                                    Under promised but boy did they OVER - DELIVER!
                                                    I am a very demanding customer, and respond well to ’straight talk’. I found this to be the case when dealing with Burford Car Sales. The whole team exceeded my expectations when I requested minor cosmetic attention to the vehicle before I committed. I placed my trust in the team and they overdelivered! I would highly recommend purchasing from this dealer. Please don’t go here is you want to barter on price. The price you pay reflects the purchase you make! The ’bargain’ factor comes with the attention to detail and personalised service you receive, which I can say from experience is delivered in spades from this team. Seldom have I found such ruthless integrity to ’over-deliver’ in any car transaction I have ever made. Thanks!
                                                    Pauline N
                                                    Pauline N
                                                      Auto Trader
                                                      First class service
                                                      Excellent service from 1st viewing to collecting my new car yesterday. All staff very friendly and the car was amazing.
                                                      Colin H
                                                      Colin H
                                                        Auto Trader
                                                        buying a jaguar
                                                        Good service.friendly sales people car reasonably priced
                                                        Mohayman K
                                                        Mohayman K
                                                          Auto Trader
                                                          Awsm customer experience
                                                          Highly professional and honest group who genuinely care about the customer experience. Thank you to all
                                                          Deaven M
                                                          Deaven M
                                                            Auto Trader
                                                            Great experience
                                                            Would definitely recommend Burford cars to anyone looking to purchase a new car. Excellent customer service and received my car within a few days!
                                                            Yasin Nathani
                                                              Google
                                                              Very good experience with Burford Cars. We dealt with Daniel who was a real gent. Didn't push the sale but made us feel comfortable and let us properly inspect the car in our own time. Very smooth transaction and would highly recommend these guys. Love the C Class Dan - cheers!
                                                              Dermot M
                                                              Dermot M
                                                                Auto Trader
                                                                Great would use them again
                                                                A lot of research led us to Burford Car Sales. Simple set up, but some really great cars. Great service polite and friendly.
                                                                GAYE C
                                                                GAYE C
                                                                  Auto Trader
                                                                  Good customer service
                                                                  The dealer that felt with me was very friendly and professional
                                                                  Tomo M
                                                                  Tomo M
                                                                    Auto Trader
                                                                    Highly recommended
                                                                    Everyone at this dealer was welcoming and friendly. The car I was interested in was well-preserved, and all the other cars seemed so, too. If you find a car from this dealer priced well, I strongly recommend to visit and see the car in life.
                                                                    Mohammed K
                                                                    Mohammed K
                                                                      Auto Trader
                                                                      Car Purchase - BMW X5
                                                                      Very good sales team led by Frank. I purchased the car on Thursday and it was delivered by the Friday. Very pleased with service and attention. Will return when purchasing my next car. I have to say I love the X5.
                                                                      warwick gray
                                                                        Google
                                                                        Part exchanged our car for another. Staff were very professional on the phone before we arrived. The site itself is extremely well maintained all the cars are immaculately presented. The staff were prepared for us, very professional and friendly. After we agreed to buy the car and a PX price for our car, the purchase was handled very professionally. Altogether a very good experience I would certainly recommend Buford Car Sales.
                                                                        gary B
                                                                        gary B
                                                                          Auto Trader
                                                                          Excellent dealership
                                                                          Excellent service, no pressure sale, very nice easy transaction
                                                                          A Customer
                                                                          A Customer

                                                                            Dealer's knowledgeable

                                                                            Vehicle cleanliness

                                                                            Value for money

                                                                            Resolving issues

                                                                            Updated review
                                                                            I have tried on three occasions to edit my previous review but car dealer will not respond in removing the review. I would like to make it clear the original review was made in error due to crossed wires. Burford cars have gone out of there way by clearing up the confusion and I would like to particularly thank Simon who has acted impeccably and in an extremely professional manner.
                                                                            Stephen
                                                                            Stephen
                                                                              Easy to deal with and extremely helpful.
                                                                              NIGEL M
                                                                              NIGEL M
                                                                                Auto Trader
                                                                                A great experience
                                                                                Spending a considerable amount on a second hand car, even with low mileage can be quite a daunting affair. I recently bought a Jaguar XKR from Burford Car Sales and I honestly couldn’t be more happy with the experience. The online description of the car was accurate, so there were no surprises and everything agreed on the phone was carried out to the full. Daniel collected us from the station, took time to show us around and explain everything and we drove the car away. Naturally I’m more than happy to recommend everyone at Burford Car Sales – Thank you!
                                                                                colin G
                                                                                colin G
                                                                                  Auto Trader
                                                                                  Friendly, warm, accommodating and confident.
                                                                                  On arriving you instantly feel the warmth from all employees, friendly and accommodating, from mechanics to sales staff. All my questions were addressed with a very positive approach and with hesitation, so you felt confident with the purchase. I will definitely, without thought, recommend the company to anyone looking to purchase a vehicle. Thank you.
                                                                                  stephen M
                                                                                  stephen M
                                                                                    Auto Trader
                                                                                    Great to deal with and very professional
                                                                                    I found them very helpful and true to there word .I would highly recommend them .t
                                                                                    PAT G
                                                                                    PAT G
                                                                                      Auto Trader
                                                                                      Professional operation with a friendly service
                                                                                      Really professional but friendly setup. Nice people, no pressure selling as the cars speak for themselves really. Answered all questions thoroughly, kept appointment times and I was really impressed with them. Would definitely recommend them.
                                                                                      HELEN D
                                                                                      HELEN D
                                                                                        Auto Trader
                                                                                        First class experience
                                                                                        This was my first experience of buying a car outside of a main dealership. I was pleasantly surprised. The whole transaction was completed swiftly with friendly helpful people. The staff were professional, knowledgeable and courteous. I wouldn’t hesitate to recommend them.
                                                                                        Jill Eldridge
                                                                                          Google
                                                                                          Visited today, very friendly staff
                                                                                          Justin J
                                                                                          Justin J
                                                                                            Auto Trader
                                                                                            Great experience - good value
                                                                                            Very professional team and very happy with the BMW X5 I have purchased.
                                                                                            Hayley Scott
                                                                                              Google
                                                                                              I put in an online enquiry for a Jaguar and was contacted by telephone within five minutes by Frank. I liked Franks no messing attitude and it was pretty much the price of the car was what it was, no negotiation and be quick or it would be gone as their prices are so competitive. Needless to say, I purchased the car placing a deposit without seeing it, but after reading the reviews on here and seeing the car on the website, I felt confident it would be ok. I travelled down from Derbyshire (140 miles) to view the car the next day, and again a no mess approach, the deal was fully secured and I drove it away 48 hours later. Frank dealt with me all the way through, responding to emails very promptly and politely and the car is fantastic. Everything that was promised. I would highly recommend these gentlemen, all of which were very friendly and being a woman purchasing on her own, I felt very comfortable. A well deserved five stars to Burford Car Sales.
                                                                                              amar raithatha
                                                                                                Google
                                                                                                Brilliant service very very happy with our car
                                                                                                NEZ H
                                                                                                NEZ H
                                                                                                  Auto Trader
                                                                                                  Great customer service and trustable
                                                                                                  Sales team was very helpfull, they are all very friendly and there to help you put and make you happy when leaving. No problems with them and will defo use them in the future again. Thank you guys. Nez
                                                                                                  Mike Deane
                                                                                                    Google
                                                                                                    We have just had, a very good experience. Nice people.
                                                                                                    Sonya Smith
                                                                                                      Google
                                                                                                      Got my car from there in August it went wrong in December they picked it from my house in Hemel Hempstead took it to there garage put new clutch and over part luckily it's still under warrentee they were verry helpful would highly recommend would definitely buy from them again 5***** from me 👍
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