Lovely cars, friendly service Very happy with the service received at Burford Sales. Attentive salesman,helpful & professional. Only downside was the promise of a full tank of diesel. Didn't realise until nearly home that i was driving on fumes & despite bringing it to salesman's attention it was ignored. It's the little things....
Excellent! Very attentive, polite and efficient service from Frank Woods. A very nice person to deal with. Made the whole buying experience easy and pleasurable. Delighted with the purchase. Would be very pleased to deal with Burford Cars again and tell my friends.
I would recommend Burford Car Sales Sales team were very pleasant to deal with and no question I asked was to much. Showroom is nice and some of the cars they have are amazing. It’s early days as only had car for a week but my car runs like a dream. I feel very comfortable calling them if there was any problems. I would use Burford car sales again 😊
Excellent Service & People I had a great experience at Burford Cars, the family run business / people made me feel welcomed and relaxed. Didn't try and push anything on me but asked questions aboit what I liked, colour, model and extras. They showed me the perfect Range Rover - so excited with my new purchase 😁. They gave me options on finance to suite my budget. Daniel & Pete were great and I would recommend that anyone looking for a new vehicle to go to Burford Cars great place and people all where so lovely
Great service from start to finish Just picked up a Range Rover Evoque convertible for my wife from Burford Cars. Car was in mint condition and service was courteous and professional from start to finish. Stumbled across this dealer by accident but will definitely look to use them again. A special thanks to Daniel for his first class service and flexibility. Just a great buying experience.
Recent purchase of used vehicle As a novice buyer due to previous company car usage I found the process quite daunting, however any concerns I had with the process and or vehicle were addressed very professionally by the excellent sales team and technicians. I would thoroughly recommend the team at Burford to any perspective buyers.
Nice buying experience Purchased Discovery sport last week. Very smooth and nice buying experience. Daniel and Peter were very polite and dealt with queries promptly. The car was prepared to high standard too. Hassle free. Do recommend them.
Absolutely fantastic I will not have room in this review to say how utterly impressed I am with Burford. Straight-forward, honest, fair, accommodating, understanding, thoughtful, flexible, knowledgable, approachable and fun. My whole experience of dealing with them was top-class...classy. Even when there was a last minute hickup with a warning light on the car I was trading in, they dealt with the problem sympathetically and pragmatically...finding a compromise that worked for everyone.
I cannot recommend these guys highly enough. I will absolutely definitely be buying from them again. Well done !!!
Great car - priced very competetively Impressed with these guys - very professional. I shopped around quite a bit to buy my BMW X5 M sport 40d. Burford cars had the model I was looking for at pretty close to the best price I could find on the net. They organised the fiance very quickly at a good rate - so much easier than using my bank. The car is fantastic and I will use them again in the future
Outstanding Cannot praise the staff enough. Walked in without an appointment. No pressure selling left to view the car but where there when needed. Bought a car, paper work sorted. Picked up a few days later. Car was everything they said it would be..cleaned and serviced...
5 star service Went to view a bmw in mint condition. Bought the car after meeting with Daniel on the same day of the car viewing.
Excellent service and I would recommend anybody who is looking at upper market cars to come here. Thank you guys, you’ve made my 2018!
Easy and Efficient I saw that they had the car I was looking for (2016 Jaguar XE) online, and filled in the PCP finance application.
The next morning Daniel called me, and we agreed a part-ex deal over the phone.
Two days later, I went to collect the car, exactly as described, filled in the paperwork and drove off.
A great car at a great price, and excellent service. The only slight criticism would be that a prestige dealership like this should have a premium bean-to-cup coffee machine, not a kettle and a jar of Nescafe.
Simple the best. Excellent from the start. Very professional, courteous, not pushy or forceful in anyway. Very knowledgeable and shown care towards the customers needs as a number one priority. Can not fault them in anyway. Very satisfied and will definitely return again in the future.
Great Service at Burford Car Sales No pressure selling. I was handed the keys and invited to look around the vehicle on my own and start it at leisure. I was also offered a test drive without any obligation to purchase beforehand. The vehicle was found to be in good working order, fully serviced and MOT’d. I would definitely recommend Burford Car Sales
Good experience and good customer service Nice to deal with, all cars look excellent and nice to see a variety of vehicles with some classics too. No pressured sales, quick to respond and efficient when it comes to the transaction aspect of car purchase. Would use again.
Under promised but boy did they OVER - DELIVER! I am a very demanding customer, and respond well to ’straight talk’. I found this to be the case when dealing with Burford Car Sales. The whole team exceeded my expectations when I requested minor cosmetic attention to the vehicle before I committed. I placed my trust in the team and they overdelivered! I would highly recommend purchasing from this dealer. Please don’t go here is you want to barter on price. The price you pay reflects the purchase you make! The ’bargain’ factor comes with the attention to detail and personalised service you receive, which I can say from experience is delivered in spades from this team. Seldom have I found such ruthless integrity to ’over-deliver’ in any car transaction I have ever made. Thanks!
Very good experience with Burford Cars. We dealt with Daniel who was a real gent. Didn't push the sale but made us feel comfortable and let us properly inspect the car in our own time. Very smooth transaction and would highly recommend these guys. Love the C Class Dan - cheers!
Highly recommended Everyone at this dealer was welcoming and friendly. The car I was interested in was well-preserved, and all the other cars seemed so, too. If you find a car from this dealer priced well, I strongly recommend to visit and see the car in life.
Car Purchase - BMW X5 Very good sales team led by Frank. I purchased the car on Thursday and it was delivered by the Friday. Very pleased with service and attention. Will return when purchasing my next car. I have to say I love the X5.
Part exchanged our car for another. Staff were very professional on the phone before we arrived. The site itself is extremely well maintained all the cars are immaculately presented. The staff were prepared for us, very professional and friendly. After we agreed to buy the car and a PX price for our car, the purchase was handled very professionally. Altogether a very good experience I would certainly recommend Buford Car Sales.
Updated review I have tried on three occasions to edit my previous review but car dealer will not respond in removing the review. I would like to make it clear the original review was made in error due to crossed wires. Burford cars have gone out of there way by clearing up the confusion and I would like to particularly thank Simon who has acted impeccably and in an extremely professional manner.
A great experience Spending a considerable amount on a second hand car, even with low mileage can be quite a daunting affair. I recently bought a Jaguar XKR from Burford Car Sales and I honestly couldn’t be more happy with the experience. The online description of the car was accurate, so there were no surprises and everything agreed on the phone was carried out to the full. Daniel collected us from the station, took time to show us around and explain everything and we drove the car away. Naturally I’m more than happy to recommend everyone at Burford Car Sales – Thank you!
Friendly, warm, accommodating and confident. On arriving you instantly feel the warmth from all employees, friendly and accommodating, from mechanics to sales staff. All my questions were addressed with a very positive approach and with hesitation, so you felt confident with the purchase. I will definitely, without thought, recommend the company to anyone looking to purchase a vehicle. Thank you.
Professional operation with a friendly service Really professional but friendly setup. Nice people, no pressure selling as the cars speak for themselves really. Answered all questions thoroughly, kept appointment times and I was really impressed with them. Would definitely recommend them.
First class experience This was my first experience of buying a car outside of a main dealership. I was pleasantly surprised. The whole transaction was completed swiftly with friendly helpful people. The staff were professional, knowledgeable and courteous. I wouldn’t hesitate to recommend them.
I put in an online enquiry for a Jaguar and was contacted by telephone within five minutes by Frank. I liked Franks no messing attitude and it was pretty much the price of the car was what it was, no negotiation and be quick or it would be gone as their prices are so competitive. Needless to say, I purchased the car placing a deposit without seeing it, but after reading the reviews on here and seeing the car on the website, I felt confident it would be ok. I travelled down from Derbyshire (140 miles) to view the car the next day, and again a no mess approach, the deal was fully secured and I drove it away 48 hours later. Frank dealt with me all the way through, responding to emails very promptly and politely and the car is fantastic. Everything that was promised. I would highly recommend these gentlemen, all of which were very friendly and being a woman purchasing on her own, I felt very comfortable. A well deserved five stars to Burford Car Sales.
Great customer service and trustable Sales team was very helpfull, they are all very friendly and there to help you put and make you happy when leaving. No problems with them and will defo use them in the future again. Thank you guys. Nez
Got my car from there in August it went wrong in December they picked it from my house in Hemel Hempstead took it to there garage put new clutch and over part luckily it's still under warrentee they were verry helpful would highly recommend would definitely buy from them again 5***** from me 👍