Land Rover Discovery 4 Purchase We made an appointment to go and see the car and were told it would be ready for when we arrived. As promised the car was in the middle of the yard ready for us to inspect.
We were left alone to look through the car at our leisure and every question we had was answered clearly and precisely giving us the confidence that the car was as described.
We were given a map to take the car for a test drive on our own to satisfy ourselves on how the car drove.
During the negotiations we did not manage to get the price reduced as the asking price was fair to begin with but we were delighted to have negotiated 3 years RAC Platinum cover.
The car also came with 12 months RAC breakdown for peace of mind.
I would have no hesitation from buying from Berkshire Specialist Cars again or recommend them.
Excellent Service. A very professional and straight talking business. Despite my misunderstanding that the warranty documents would be sent to my home address, this was sorted out professionally. I would recommend this business.
Friendly, professional , honest, easy to do business with. Nigel and Paul were all of the above and more standing head and shoulders in professionalism above many of the other pushy dealers we visited. Their stock is clearly well chosen and they corrected a fault they identified just before delivery themselves when the could have ignored it.
Happy Customer I've been buying my cars from here for many years now and have always found the service excellent. The car I wanted this time was not in stock but I gave the specification of the one I required and within a week they had located just the one I wanted. A very happy customer
Courteous and efficient Even though i was buying a car that was not expensive compared to the others on the lot my treatment by Paul and Nigel from the initial phone call to the actual collection was lovely.
The car was absolutely immaculate when i picked it up.
Professional and friendly service From the moment we arrived at the showroom we felt welcome. Left to look over the vehicle at our leisure. And after a quick test drive knew it was the car. Paperwork completed and drive away less than an hour later. Great guys, great service. Would recommend.
Probably the best used car sales available. I’d like to thank Berkshire Specialist Cars , in particular Paul for making the whole process of buying a Freelander from them and part exchanging a Mercedes SLK a straight forward easy and enjoyable experience.
I can’t recommend them highly enough. When we need another car I’d go back to them without hesitation.
looked after very well we brought an Audi a4 from Nigel and his team due to our extending family, who new babies needed so much room!
unfortunately within a couple of weeks our turbo faulty light came on and we could not exceed past the speed of 60 mph.
Nigel was so accommodating and after hearing that I had travelled from Southampton to drop the car off he insisted his drivers done the running around there after. we received a courtesy car, again the driver was very nice.
our car was with nigels team for nearly 4 weeks but his mechanics kept me and my husband updated daily. unfortunately when our car was returned to us the light came back on again. Aubrey (the mechanic) picked the car up and scanned it as soon as he received it, knowing we were off for a family weekend away and needed the space to take our babies things everyone prioritised us even though they had other jobs to see too.
we received our car the day before we went away HORRAY! the light has not been back on since. Nigel was very apologetic even though it was not anyone's fault. myself and my husband we're looked after by berkshire specialist cars and they upheld every bit of professionalism.
Great Experience The whole experience from start to finish was carried out in the most professional manner, all questions were answered no if's or buts, the sales team never tried to sell you something you did not want and I will definitely be looking to recommend and do business with them again Paul and Nigel at the office were a real pleasure to do Business with.
Very happy customer Very happy with my experience dealing with Berkshire specialist cars. I saw on thier website that they had in stock the vehicle that i have been searching for, for quite some time in the right colour,styling and spec.
So i arranged a viewing.
When i turn't up for the viewing the vehicle looked great. Valeted to a high standard.
The vehicle was then moved into an open space on the forecourt so i could have a good look around it, i was left alone to inspect the vehicle properly and in my own time.
When i was ready to road test inwas given a pre-planned route guide (map) for the roadtest. NOT ONCE did i feel pushed or pressured to make a decision and for a small deposit they held the vehicle for me.
When it came to collecting it was easy and smooth and an extra sweetener was that they put enough fuel in the vehicle to get me home.
Massive thank you to nigel and paul and tonall involved at Berkshire spacialist cars
From the time I sat down to being offered a coffee to the time I drove away it was brilliant. Nothing was too much trouble and every question answered. The vehicle was advertised perfectly and as I had driven for 2 hours I was not disappointed. These guys are the professionals Once again many many thanks. Ps in my mid life crisis I now can enjoy my Porsche.
Great company i found Nigel the gentleman that i dealt with very warm and friendly yet business like. He dealt with me in a very professional manner and as he said he would do, so he did. So far he has met all my expectations. The exchanging of my car on a part exchange was smooth and quick and i received the vehicle documents within a few days of purchasing the vehicle. I would definitely buy my next car from his company.
Enjoy a great customer experience at Berkshire Specialist Cars I was looking to part exchange my trusted family car for something more modern with a good history and found what I was looking for at Berkshire Specialist Cars. The experience was excellent, Paul looked after me from the first point of contact to driving away with my new purchase, great, open and trusted communications throughout, it was a pleasure doing business with Paul, I will be going back when my kids have grown up a bit more and I am in the market for something more sporty.
Thanks guys, keep doing what you are doing!
Satisfied customer I found the company to be very professional. Not pushy but explained everything gave me time to look around and test drive the car, dealt with issues and the car was in a good condition all checks had been done, and it had been valeted, everything they said they would do they did, after sales service so far has been of a high standard. Very professional and polite sales team, I would recommend this company if you are looking for a high quality used car.
Amazing Experience When looking around for a used car you are always wary of who you are buying from and the condition of the car. I have to say that my experience with Berkshire Specialist Cars has been nothing short of spectacular from start to finish.
Dealers could certainly learn a thing or two from Nigel and his team.
From the moment I spoke with Nigel I felt something was totally different about this business. Nigel's statement was "if the car isn't good enough for me to buy, then it's not good enough for you!".
Paul looked after me on the day and the whole experiences was totally customer focused, non pushy, and literally bending over backwards and sideways in the right way to make sure my journey with them was going to be a great one.
Any niggles I had were sorted immediately and the care taken over the preparation of the car was second to none.
Their service is first class because firstly they care, about the customers and the cars they get and as such go out of their way to engineer a very easy buying experience. On top of that I walked away with 1 free years RAC cover which was started immediately.
I know 1000% I will be back to Nigel and his team for my next car.
A great find. I’d been trawling the internet for a number of weeks looking for the right car, then found an A8 on Autotrader listed at Berkshire Specialist Cars. I’d seen a few A8’s at other dealers a few weeks prior and was left disappointed at the general condition of their vehicles. However, turning up unannounced to Berkshire Speciliast cars to view a vehicle that had they’d had less than 24hours, they gladly passed me the keys and let me have a look around, Nigel was busy doing a vehicle handover when I arrived, but gave me his full attention when he’d finished. We talked briefly about the car, then he let me take it out for an unaccompanied test drive.! The car was not only immaculate, it drove faultlessly. On return, I was offered a fair price for my trade in and we shook hands on the sale and Nigel agreed to contact me in the morning. True to his word, Nigel called me at 0930 advising that the vehicle was going to be valeted and service that morning and would be ready for me at 4pm. Amazing! I turned up at 4 and the car was ready and waiting in even better shape than when I’d viewed it. After a brief exchange of documents, form filling I drove away in my new whip 15 minutes later. A thoroughly painless experience all round and definitely a dealership that I’d recommend. Many thanks. John
Paul was a great salesperson. Not intrusive, let me check the car out on my own but was available if I had any questions. The final transaction was easy and seamless and Paul was great in explaining the process.
I've been buying my cars from here for many years now and have always found the service excellent. The car I wanted this time was not in stock but I gave the specification of the one I required and within a week they had located just the one I wanted. A very happy customer
Courteous and efficient Even though i was buying a car that was not expensive compared to the others on the lot my treatment by Paul and Nigel from the initial phone call to the actual collection was lovely. The car was absolutely immaculate when i picked it up.
Friendly and honest dealership I turned up at the dealership unannounced to see a specific car that had been advertised the night before. The team were very helpful, with honest feedback about the car. It was a very easy purchase and all work completed before the car was released to me the following week. Thanks gents
From start to finish the whole process was a pleasure. I think Berkshire Specialist Cars are exceptional in their professionalism. We are delighted with the Freelander we bought from them. I would return without hesitation to buy another car .
In my midlife crisis I now can enjoy my Porsche . These are the specialists ..from having a coffee to driving away these guys win hands down.You would believe you were in a main dealership.Having driven for 2 hours the car was ready as described perfect.The place was very clean and there stock was very very clean. No hassle just perfect.
Very happy customer Very happy customer Very happy with my experience dealing with Berkshire specialist cars. I saw on thier website that they had in stock the vehicle that i have been searching for, for quite some time in the right colour,styling and spec. So i arranged a viewing. When i turn’t up for the viewing the vehicle looked great. Valeted to a high standard. The vehicle was then moved into an open space on the forecourt so i could have a good look around it, i was left alone to inspect the vehicle properly and in my own time. When i was ready to road test inwas given a pre-planned route guide (map) for the roadtest. NOT ONCE did i feel pushed or pressured to make a decision and for a small deposit they held the vehicle for me. When it came to collecting it was easy and smooth and an extra sweetener was that they put enough fuel in the vehicle to get me home. Massive thank you to nigel and paul and tonall involved at Berkshire spacialist cars
Superb vehicle (Porsche 911) at a great price couple with excellent service. Nigel at Berkshire Specialist Cars couldn't have done any more for me. I have high expectations but the service I received exceeded them. Extras I wasn't expecting included replacing rear tyres because the tyres on the car didn't meet their high standards, replaced exhaust mufflers, regassed the air con, carried out suspension work and repainted the rear bumper due to a slight scuff, in summary way above what could be reasonably expected of a second hand car. Best experience buying a used car in my 29 year history buying cars. Many thanks to the BSC team 👍🏻
Bought a saab in January as with a lot of used vehicles it's had it's problems. I phoned the guys at Berkshire and in 24 hours it's all been sorted. And the car is being repaired. It's worth a mention I live 150 miles from these guys so distance is no obstacle for great customer service. Very happy customer