Customer service Very good. Got a nice hot cup of coffee while waiting however I did ask for a small amount of petrol to be put in the vehicle which I did not get which caused me to not even get to the petrol station. Granted they came and saved me but I didn’t think that was overly fair.
Overall good service
Truly Great Experience Having had a divorce recently my credit score was terrible. I tried everything to get car finance. When I was passed to Berkshire Fiesta they had a yes within a day and, most importantly, around the budget I could afford.
I'm a really happy customer and I know I'm rebuilding my credit whilst driving my car. Perfect.
Awaiting outcome of various issues.. Staff were\are extremely friendly, courteous, and helpful. Several faults with the car purchased have yet still to be resolved, for understandable reasons, so would prefer to await their completion before submitting a final review.
New car Already had a car with these guys and they sorted me out again called them said what I was looking to spend and what car I wanted they sourced new car and its fantastic and even gave me a really good part x price for my old car will use again and recommend
Excellent service highly recommend Can not thank the guys at BFC enough after helping me get a newer car considering my credit history is very poor i was still able to drive away in a much nicer newer car which i am over the moon with, Oli was very helpful and patient with me we came to an agreement very quickly and i was able to collect the car also very quickly. The finance team also very helpful explained everything in detail so i understood fully, i would recommend to anyone who is in a situation like me driving an 18 year old car and that cant afford a nicer newer car out right. Bfc and drivepay is fantastic. Thank you Oli, Lisa & Gavin.
Rosina I received such a great service from bfc and highly recommend them as they processed my finance application within a day, and had my lovely car the week later. Oli was really kind and helpful and helped me get the car I wanted and sorted finance even though I have poor credit. Will always get my cars from them in the future! Thanks 😊
thank you was initially nervous about going for credit as didn't think I'd be accepted but the guys at goring bfc were lovely checking that i could afford it etc 2 days later i was driving my new car they even took care of my old broken banger so my initial deposit wasn't too much plus the warranty and breakdown cover is extra peace of mind.
Excellet Excellent customer care services
Both Lisa and Gavin are excellent listerens and demonstrates emphaty and warmt
Was able to deliver my car without any additional charges
Both cars purchased were low mileage and serviced and AA inspected as standard
Happy with my new car Myself and my wife decided to look at a new car secondhand , this was an impulse purchase on our behalf so we had a lot to discuss and what I found most excellent with Ollie the salesperson that sold us the car he gave us the space to discuss our purchase and did not pressurise us in the sale of the car ,he also let us have a good Long test drive with the car to make sure we were happy with it . We purchased the car on the Saturday and collected it by Thursday it was a straightforward process , I would highly recommend crays pond garage where I purchased the car I would give it a 5 stars
great cat customer service recently exchange my cat with Padworth group. excellent customer service took time to listen to what I was looking for in a newer car. got my choice of car ready to collect in 3 work ing days. happy customwt
Berkshire Fiesta Centre First class customer care, Friendly and helpful staff a fantastic package with 1 years warranty, a years AA cover and free mot’s. A trouble free buying experience I am very happy with my new car. Highly recommended.
The worst ever rude salesman (paul) two dodgy cars We had two cars and had to return both the second was a fiesta with no clutch terrible customer service when they get your money there job is done court action is pending
Friendly staff, brilliant service! Oli at the Crays Pond centre was very friendly when we first turned up looking for a new car, showing us a variety of different sizes and helped us calculate a monthly budget to suit us. I chose a lovely Nissan Qashqai, was able to take a test drive and the finance agreement and pre handover checks were done efficiently - so much so that I had my car delivered to me only 4 days later! Lovely father and son team - will be coming back for a new car for my partner soon! Thanks again for such a great car!
Absolutely shocking Bought two cars second car had no clutch after there AA report had stated car was ok Paul sales rep very rude and abusive avoid at all costs cowboy company no customer service court is the only option
Brilliant service from Johan Johan was a great help in getting me in a car that was perfect for me! He managed to sort me out with car Finance, after struggling else where. Brilliant service and would highly recommend a visit if your looking for a new car!
Oli and Lisa were great I have used BFC before and they were extremely helpful and knowledgeable about getting the best deal. I spoke to Oli Davies who was very efficient in getting me the car I wanted and really friendly to deal with. The whole process took less than a day and I would always recommend BFC to anyone. Lisa who works in the finance department is such a pleasure to deal with too.
Excellent service Many thanks for the help in the third car we have purchased from you, regular calls with the progress before collection, especially as we travel 200 miles to buy, the service is always very helpful and even with a problem on the second one we purchased nothing was too much trouble, highly recommended for great cars at good prices.
Great service and great car I had a fantastic experience. No dodgy car dealers, just honest, nice, knowledgeable guys helping you find the right car. Really pleasant experience and will definitely be returning when I next buy a car.
Ford Kuga I'm a returning customer after 4 years to purchase a Ford Kuga, Paul was extremely helpful went through all options, was very patient with me. Gavin was very helpful aswell.
Will return to BFC again always been happy with service and information received 😀
"5 star customer service for sure!!" I was slightly dubious at first looking at a car from a non main dealer, but Johan at Berkshire Fiesta Centre put my mind at rest almost immediately, helping go through the different options of cars available to assisting in getting my finance application approved and sorted. I can speak highly enough about Johan or BFC and would definitely recommend buying from them. In years to come I hope to buy from them again. Thanks again for the amazing service I received!
Excellent service We had to replace our old Vauxhall Zafira in a bit of a hurry and dealt mainly with Oli Davies at BFC in Crays Pond. He was very patient with us and found us a great car just a little over our intended budget but which has turned out to be an excellent choice. We were also loaned a courtesy car which was a great help while we were waiting for the new car to be ready. Would not hesitate to recommend BFC Crays Pond. Many thanks