The worst ever rude salesman (paul) two dodgy cars We had two cars and had to return both the second was a fiesta with no clutch terrible customer service when they get your money there job is done court action is pending
Friendly staff, brilliant service! Oli at the Crays Pond centre was very friendly when we first turned up looking for a new car, showing us a variety of different sizes and helped us calculate a monthly budget to suit us. I chose a lovely Nissan Qashqai, was able to take a test drive and the finance agreement and pre handover checks were done efficiently - so much so that I had my car delivered to me only 4 days later! Lovely father and son team - will be coming back for a new car for my partner soon! Thanks again for such a great car!
Absolutely shocking Bought two cars second car had no clutch after there AA report had stated car was ok Paul sales rep very rude and abusive avoid at all costs cowboy company no customer service court is the only option
Brilliant service from Johan Johan was a great help in getting me in a car that was perfect for me! He managed to sort me out with car Finance, after struggling else where. Brilliant service and would highly recommend a visit if your looking for a new car!
Oli and Lisa were great I have used BFC before and they were extremely helpful and knowledgeable about getting the best deal. I spoke to Oli Davies who was very efficient in getting me the car I wanted and really friendly to deal with. The whole process took less than a day and I would always recommend BFC to anyone. Lisa who works in the finance department is such a pleasure to deal with too.
Excellent service Many thanks for the help in the third car we have purchased from you, regular calls with the progress before collection, especially as we travel 200 miles to buy, the service is always very helpful and even with a problem on the second one we purchased nothing was too much trouble, highly recommended for great cars at good prices.
Great service and great car I had a fantastic experience. No dodgy car dealers, just honest, nice, knowledgeable guys helping you find the right car. Really pleasant experience and will definitely be returning when I next buy a car.
Ford Kuga I'm a returning customer after 4 years to purchase a Ford Kuga, Paul was extremely helpful went through all options, was very patient with me. Gavin was very helpful aswell.
Will return to BFC again always been happy with service and information received 😀
"5 star customer service for sure!!" I was slightly dubious at first looking at a car from a non main dealer, but Johan at Berkshire Fiesta Centre put my mind at rest almost immediately, helping go through the different options of cars available to assisting in getting my finance application approved and sorted. I can speak highly enough about Johan or BFC and would definitely recommend buying from them. In years to come I hope to buy from them again. Thanks again for the amazing service I received!
Excellent service We had to replace our old Vauxhall Zafira in a bit of a hurry and dealt mainly with Oli Davies at BFC in Crays Pond. He was very patient with us and found us a great car just a little over our intended budget but which has turned out to be an excellent choice. We were also loaned a courtesy car which was a great help while we were waiting for the new car to be ready. Would not hesitate to recommend BFC Crays Pond. Many thanks
Purchase of Toyota Aygo My experience of purchasing a new car was excellent. Olli was informative without being pushy and was extremely helpful. It all went very smoothly and that was purely down to Olli, his knowledge and communication. Thank you!
Outstanding Service I must say from the application right through to collecting the car I choose the service was fantastic. The team are polite, easy to talk to, have answers to your questions (if any, and I had a few) and finally are really there to help. The vehicle choice I think is great and price was very fair considering I did a lot of research before choosing my car. If you are looking for a car in great condition, great service and more than adequatly priced then Berkshire Fiesta Centre is the right place. I'd recommend them to anyone. Massive shout out to Johan, Gary and Lisa 😁
Fantastic service I was extremely happy with the service I received. The team at the sales office were fast and efficient. They had no problem in finding me finance and having the car ready to go for me within a few days. I would highly recommend BFC as car sales you can trust.
Friendly & Professional Dealt with Paul from start to finish never rushed or pushed felt valued and would definitely go back to either buy or sell a car again both of which I have recently done. In my opinion far better than the Ford dealership :)
Not happy with service i got from the manager the one along A4 Bath road. Will never recommend anyone to buy a car at this branch A4 Bath road. My wife had to take her car 3 times to get it fixed. They did the same to my wife's sister and they are doing the same to me . Everytime we take the car back with a problem the manager always say there is nothing wrong with car. I need to make a complain.
Excellent,extremely pleased. Nissan juke Extremely pleased, Nissan Juke
Excellent service from the BFC. Olly and Peter were extremely good and went far beyond. Very informative and without the hard sale tactics. Very good communication throughout the process and was a quick and trouble free experience of buying a new car. Would highly recommend.
Good local service I did a part exchange at the Crays Pond branch of the Fiesta Centre. Peter and Oliver were helpful, courteous and informative without overselling the cars on offer. Overall it was a good experience and I would use them again.
Very happy with a car I bought five months ago. A small problem that just ocurred was fixed quickly and efficiently under warranty. This is a reputable garage with friendly and helpfull staff that I would recommend to friends.
We always use BFC Padworth to Service or MOT our car and we always receive amazing service from Gary and the team. Great value for money, incredibly professional and such a lovely group of people. Definitely recommend this business to everyone.
Review posted on the page of one of our locations: Berkshire Fiesta Centre (Berkshire), A4 Bath Road, Padworth, ReadingVery helpful Very helpful and friendly service, would definitely recommend Berkshire Fiesta Centre.
Review posted on the page of one of our locations: Berkshire Fiesta Centre (Berkshire), A4 Bath Road, Padworth, ReadingExcellent 1st and 2nd experience Not just in it for the money oli and Peter are amazing I will never buy a car from anywhere else this is my second car from bfc oli and Peter and honestly I couldn't fault there effort and honesty they go above and beyond any other car sales people