Independent Customer Review Platform
Verified Customers

Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 15

Sort by…

Date
Rating
Peter Bentley
Peter Bentley
We Love Reviews

    Helpfulness

    Knowledge

    Follow-up

    Service Quality

    Value for Money

    Peter
    I found Avili Motors to be direct, open and honest it made the purchase of my second hand vehicle a very simple and stress free process as I was allowed to look round the car at my own time without being pressurised, quality cars at fair prices.
    Terry Collins
    Terry Collins
    We Love Reviews

      Helpfulness

      Knowledge

      Follow-up

      Service Quality

      Value for Money

      Great car buying experience
      Had our new Kia Sportage from Avili Motors for a week now and absolutely delighted with the vehicle and service from David.
      Vehicle was well priced and well prepared on viewing time. David never made us feel under pressure and was knowledgeable about their stock.
      New car was valeted, MOT'd and Serviced before we picked it up. More importantly, it was ready when they said it would be ready.
      In summary, great vehicle, great service and great company. I will recommend this dealer to everyone who’s looking for a quality car, great service and easy buying process and happily buy from them again. Thank you Avili Motors and thank you David for the excellent service and beautiful car. They Customer service is second to none.
      Adnan Ahmed
      Adnan Ahmed
      We Love Reviews

        Helpfulness

        Knowledge

        Follow-up

        Service Quality

        Value for Money

        Trust and Patience
        I bought a VG Golf. I have been driving a manual car for some 20 years so was hesitant to test drive an automatic. I asked him to test drive the car for me while I sat and he took me to my local garage to check it out as well. Car in good condition and did HPI check on his computer from fresh. Nice and friendly man and was not pushy. I got some money off and I part exchanged my old car and got a 2 year warranty on the car I bought. I would have liked to pay less for the car but I can't have everything. Good service
        Muhammad Saghir
        Muhammad Saghir
        We Love Reviews

          Helpfulness

          Knowledge

          Follow-up

          Service Quality

          Value for Money

          Thank you very much!
          Bought my 3th car from Avili Motors and never once have I been left disappointed. David the sales executive always ensures to provide me the best deal possible and is a very genuine guy, and id like to mention the friendliness and great service provided by his team.
          SLAWOMIR MACKIEWICZ
          SLAWOMIR MACKIEWICZ
          We Love Reviews

            Helpfulness

            Knowledge

            Follow-up

            Service Quality

            Value for Money

            Best Dealer
            Bought a second car yesterday from them, and as usual the service I’ve got from them was the best as a car I bought was in best condition and prepared well
            Thanks
            Kirstie Sawdon
            Trustpilot
              Avili Motors
              I highly recommend Avili Motors, for their professional, courteous approach and friendly staff. Communication was faultless throughout my car purchase and nothing was too much trouble. The manager made every effort to ensure everything was just right for me and clearly values his customers. I wouldn't hesitate to recommend this garage. *Update... Having had issues while braking (significant vibration and full on wobbling through the steering wheel) I returned twice to get it checked out - they said the brakes were new when I bought the car but I felt there must be an issue. They were reluctant to agree there was an issue (despite it being obvious and the steering wheel shaking like a jelly!) but did replace the brakes again, and they said, found a slight warping of the discs. They also changed a tyre as thought it might be that. The vibrations continued and when I took to another garage they said cheap aftermarket brakes had been fitted and the discs, again, were warped. More new brake discs and pads from the second garage, now feels like a new car, and feels much safer. Can't fault Avili's service but post purchase was disappointing. Have reduced rating from 5 to 4 stars for this. It would be less but to be fair I didn't return a 3rd time which I perhaps should have done!
              Bruno S
              Bruno S
              Auto Trader
                Awesome...5 Stars
                If you want a car go to this dealer.. Goods cars to choose from well maintained and clean and 5 stars costumer service...the best experience I had...
                JOLA S
                JOLA S
                Auto Trader
                  Good and trustworthy
                  Excellent and good service rendered to me. Thanks
                  KHALED B
                  KHALED B
                  Auto Trader
                    2013 Citroen C5 VTR HDi
                    Avili Motors is a very good car dealer and would recommend to do business with. Davit is not forceful to sale a car and knows about cars and their conditions and describe them accordingly.
                    Ingrid
                    Trustpilot
                      Efficient service
                      Friendly staff, very efficient service. Within 2 hours all the paperwork was done, a new MOT had been completed and I drove away happy in my new car. Great care is taken in cleaning all their cars to a very high standard!
                      MRS LAURA DE WALIGORSKI
                      Trustpilot
                        Davit was very friendly and helpful
                        Davit was very friendly and helpful, definitely not aggressive like other car sellers we previously experienced. He even delivered the car to our door for free. Great bundles of services too! Very good experience altogether.
                        MR SORIN IULIAN BARA
                        Trustpilot
                          l am very very Happy for avilimotorii
                          l am very very Happy for avilimotorii
                          AMARDEEP SINGH L
                          AMARDEEP SINGH L
                          Auto Trader
                            Car purchase made easy...
                            Very open and honest seller. Agreed the deal on the day and picked up vehicle a week later.
                            LAURA D
                            LAURA D
                            Auto Trader
                              A very good experience.
                              Great experience with this used cars seller. Friendly and helpful, and definitely not pushy! The team talked us through the whole process and answered all our questions without issues.
                              Amardeep Liddar
                              Google
                                Direct, open and honest seller who made the purchase of second hand vehicle a very simple and stress free process.
                                CATHERINE ANN M
                                CATHERINE ANN M
                                Auto Trader
                                  Wonderful customer service
                                  An extremely helpful and polite director. Excellent service and even stayed late for us to pick the car up. Would most definitely buy a car from here again.
                                  dyatud
                                  Google
                                    Very professional service. I highly recommend them. Went the extra mile to sort everything out on time. Thank you
                                    09/10/2019
                                    Avili Motors Thank you very much for your review. We look forward to see you again for your next purchase. Many Thanks
                                    0 0
                                    Report this Comment 
                                    Kevin
                                    Trustpilot
                                      Very easy to do business with
                                      Very easy to do business with second purchase and a loyal customer going forward
                                      Costel
                                      Trustpilot
                                        Really good experience
                                        Really good experience. Totally would recommend.
                                        customer
                                        Trustpilot
                                          The staff was absolutely lovely and…
                                          The staff was absolutely lovely and very friendly, made sure to answer all the questions I had regarding the car, as well as offer advice regarding managing the car and its different aspects. Would definitely recommend to anyone hoping to buy a car.
                                          Cynthia Yates
                                          Trustpilot
                                            Overall a great experience
                                            Overall a great experience. Knowledgeable about the cars for sale, not pushy, no pressure to buy. Buying experience was simple, quick and easy. Good range of cars available.
                                            Michelle Dillon
                                            Google
                                              I purchased a car from Avili Motors last year, this was very exciting for me, and despite feeling a little nervous, the guys where really lovely and the atmosphere was great. Communication was great, and the car itself is great! Very happy with the service and would recommend this company :)
                                              dyatud .
                                              Google
                                                Very professional service. I highly recommend them. Went the extra mile to sort everything out on time. Thank you
                                                PETER P
                                                PETER P
                                                Auto Trader
                                                  Small but mighty car dealer.
                                                  A very warm welcome from the owner who was very helpful from the start. From the information I gave him he helped me get the perfect car for me. We checked it the old school way which he was very happy for us to do, we took it for a test drive with the owners son who was also very helpful in our choice. I would recommend this small family business to anyone from a new driver like myself to a very experienced one. It’s the small things that make a purchase feel right and amazing. Thank you so much on my first car I will deffo come back for my next one and will recommend to my friends and family.
                                                  John M
                                                  John M
                                                  Auto Trader
                                                    Flew from Glasgow to Luton .
                                                    Picked up at the Airport on time . Car waiting to be taken on test drive, it was as it was advertised. No fuss no hard sale no problems. The company were friendly and easy to deal with.
                                                    Spyke D
                                                    Google
                                                      Very warm and friendly family dealer, from the moment we walked in to the moment we walked away with the keys. We looked at a few of there cars at different price points and I was amazed at the quality and care they have over there cars. The engines are clean and we done general checks and there was nothing wrong, took the cars for a test drive and they performed amazingly, they was so responsive and the gear changes was smooth. I would highly recommend them to anyone. Fair price for quality a very rare find and I'm glad I walked in there today.
                                                      Andrea T
                                                      Andrea T
                                                      Auto Trader
                                                        Mercedes convertible
                                                        Very helpful and friendly service. Would highly recommend
                                                        Lee M
                                                        Lee M

                                                          Dealer's knowledgeable

                                                          Vehicle cleanliness

                                                          Value for money

                                                          Resolving issues

                                                          Marvellous
                                                          I bought a BMW 1 series October 2018 and can Honestly say the service I Received from David at Avilo Motors was Remarkable I seen the car on the internet and Travelled from Leicester to view The car was Everything I had seen online The price and the whole package was Good 12 months MOT and 12 Months Road Tax and 4 new Tyres I took David to be a Fair and Honest Man and Delivered the package as Agreed ,However we Also agreed than He would Deliver the car by Transport the following week The car was Driven from Luton to Leicester by Driving and not Delivered by Transport as agreed I was informed that the Transporter was Broken Down that Day I really would have liked to get a Bit of Fuel money Back as car was ’Running on fumes’ and Needed fuel straight Away But nothing was offered . Would I buy Another car from David The answer would be yes without a Doubt I would raise the Question about The car Transporter and Hopefully the price of my Next car would be a little Bit cheaper .....
                                                          CYNTHIA Y
                                                          CYNTHIA Y
                                                          Auto Trader
                                                            Exceptional service, great cars
                                                            From the very first encounter (my missed call was returned and all my questions answered), my experience at Avili motors was exceptional. Knowledgeable about the cars, nothing too much trouble, no sales pressure, very polite. The buying process very simple and quick, all the paperwork to hand, no hassle. Good bundle of extras with every car - MOT, 12mths breakdown cover. Recommend highly.
                                                            Kevin B
                                                            Kevin B
                                                            Auto Trader
                                                              Great people
                                                              Quick easy sale no hard sell very professional people to do business with.
                                                              Terry Collins
                                                              Google
                                                                Great car buying experience Had our new Kia Sportage from Avili Motors for a week now and absolutely delighted with the vehicle and service from David. Vehicle was well priced and well prepared on viewing time. David never made us feel under pressure and was knowledgeable about their stock. New car was valeted, MOT'd and Serviced before we picked it up. More importantly, it was ready when they said it would be ready. In summary, great vehicle, great service and great company. I will recommend this dealer to everyone who's looking for a quality car, great service and easy buying process and happily buy from them again. Thank you Avili Motors and thank you David for the excellent service and beautiful car. They Customer service is second to none.
                                                                PENELOPE SADUWA
                                                                Google
                                                                  Great service, Good choice of cars, was quoted finance figures and decision over the phone with in 5 minutes. Did ring them around 10 am. and drive a way my new car same day in the afternoon. Very honest and helpful. Condition of the vehicle was as advertised and describe over the phone. I never thought that it could be that simple and easy. Would never go anywhere else than here. Thanks again to David and his Team for quick and easy service
                                                                  William Wood
                                                                  Google
                                                                    Very honest and transparent company, a very rare business model I have encountered looking for the right car and right budget. Customer service is second to none, very approachable and ease of business makes everything so easy! Excellent finance package rates! Great collection of cars! Highly recommended contacting this company for a peace of mind motor!
                                                                    Tony B
                                                                    Tony B
                                                                    Auto Trader
                                                                      Fiat 500 lounge
                                                                      David is very helpful honest and open. Makes you feel at ease and gives top quality service without having to haggle.
                                                                      SURESH T
                                                                      SURESH T
                                                                      Auto Trader
                                                                        Excellent customer service
                                                                        Very good trader, did not push and showed us exactly what we wanted, definitely recommended, thank you very much Davit 👍
                                                                        Nick Clark
                                                                        Google
                                                                          Couldn't ask for anymore when your buying a car. Helpful, get the impression they not just trying to make a sale but are there r to find you what you want. Would I go again, of course and think anyone should go if your on the look out for a good car thats reliable and someone whose looking out for your interests Thanks again
                                                                          Daniella Harper
                                                                          Google
                                                                            They were really helpful It was just the way they follow up assistance with you. they helped me through everything, went the extra mile to help me with this. My credit its not a great i was in 3-4 other dealership no one could help me but they was keep holding me and was keep promising empty promises, when i called to Avili Motors and explained them my situation they didn't promise any think, all they said that they can try for me, David a sales manager was great also Charlie a sales man was very helpful. They done excellent job from start to finish, I did drive a way my new car after 48 hours i did contact to them. Thank you. Now I know where to go for my next car and where to send my friends and family
                                                                            Shaun King
                                                                            Google
                                                                              It all went perfect when we bought our car Mercedes GLA from AVILI MOTORS LTD in Luton. We have really quick response on our email request regarding car we was interesting. They delivered everything we hoped for. The finance package they offered us its was a perfect, Highly recommend from my point of view, and im sure we have find our car dealer, now we now where to go for our next purchase and who recommend to our friend and family
                                                                              DAMIAN N
                                                                              DAMIAN N
                                                                              Auto Trader
                                                                                Purchase of new car
                                                                                I’m so happy with my new car. The guys at avili were very friendly and professional. I had a lovely test drive and the car was immaculate.
                                                                                IOAN DIMITRAS
                                                                                Google
                                                                                  Very nice place with very nice people. Extremely helpful from start to finish. They did a much more than i was expecting, especially David, considering I was buying a second hand car with not great credit history at all, they done it they best to keep the interest rate as low as possible. Couldn't ask for more Also car valet was perfect. Totally recommend it to every one who looking for a honest used car dealer, never will be regret if you visit this dealer showroom. Thanks!
                                                                                  Thomas Akora
                                                                                  Google
                                                                                    I normally dont do a reviews, but a service a received from this dealer was extremely excellent. Very friendly and professional staff and service they do provide made me to leave a review to say how happy i was for dealing with them. They go the extra mile to help you ,would definitely recommend
                                                                                    EBONIE D
                                                                                    EBONIE D
                                                                                    Auto Trader
                                                                                      Love my new car
                                                                                      Very friendly helpful team and really pleased with the service I got.
                                                                                      THOMAS O
                                                                                      THOMAS O
                                                                                      Auto Trader
                                                                                        Bought several cars and after care is best
                                                                                        Excellent one of the best in town after care service is awesome always fees welcomed and any problems resolved
                                                                                        Claire M
                                                                                        Claire M
                                                                                        Auto Trader
                                                                                          Not your typical kick the tyre salesmen
                                                                                          Friendly and helpful staff. Good deal to be made which part ex and purchase.
                                                                                          Igor P
                                                                                          Igor P
                                                                                          Auto Trader
                                                                                            Best car dealer in Luton.
                                                                                            Best dealer in Luton, great customer service. I would highly recommend Avili Motors.
                                                                                            ANDREW H
                                                                                            ANDREW H
                                                                                            Auto Trader
                                                                                              A good place to buy a car.
                                                                                              friendly, helpful service.very good customer care, nothing seemed too much trouble, not even a misbehaving computer. Well informed at every turn. And delivery to suit us. Would definitely recommend.
                                                                                              Fangming Z
                                                                                              Fangming Z
                                                                                              Auto Trader
                                                                                                Best service and friendly staff!
                                                                                                Brilliant service as well as quick finance approval drove the car away within 2 hours including the fresh MOT, highly recommend Best dealer in luton no doubt!!!
                                                                                                TOMMASO M
                                                                                                TOMMASO M
                                                                                                Auto Trader
                                                                                                  Great experience
                                                                                                  Lovely people, helpful and friendly. Get good money for my part exchange Passat and good tips from the sales guy. Highly recommended.
                                                                                                  M.Filo
                                                                                                  Trustpilot
                                                                                                    Bought a great car off this garage
                                                                                                    Bought a great car off this garage. Car was in excellent condition and the service I received from Davit was first class. Thanks I be back again for my next car. Well worth a visit some lovely cars on display. Thanks 👌👍e220cdi 2013
                                                                                                    JAMES H
                                                                                                    JAMES H
                                                                                                    Auto Trader
                                                                                                      happy customer
                                                                                                      friendly, informative, helpful - very good experience
                                                                                                      About Us…
                                                                                                      Avili Motors

                                                                                                      Avili Motors


                                                                                                       1-3 Sundon Park Road,
                                                                                                      Luton, Bedfordshire, LU33AA
                                                                                                      •   01582592544



                                                                                                      Visit Us…

                                                                                                      All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                                                                                      Overall Rating…
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

                                                                                                      The overall rating takes into account only reviews collected on We Love Reviews
                                                                                                      298 REVIEWS IN TOTAL AND 0 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                                                                      KEY PERFORMANCE INDICATORS:

                                                                                                      Follow-up

                                                                                                      Helpfulness

                                                                                                      Knowledge