Independent Customer Review Platform
Verified Customers

Post your Review…

Your overall rating:

Click or tap a star to rate

Click or tap a star to rate

Your review title & text:

 Emojis are allowed
Characters: 15

Sort by…

Date
Rating
Zac Francis
Zac Francis

    Helpfulness

    Knowledge

    Follow-up

    Service Quality

    Value for Money

    We Love Reviews
    Volkswagen ID4
    Purchased a VW ID4 (my first electric car) from Stebbings earlier this month.
    Martin was very helpful & attentative. The whole process was nice and easy and the car was ready to drive away on the day I came to view it. All in all, very happy and a good experience!
    Gregory Clarke
    Gregory Clarke

      Helpfulness

      Knowledge

      Follow-up

      Service Quality

      Value for Money

      We Love Reviews
      Friendly and Efficient
      Thanks to Callum and Martin for sorting out my recent purchase. Living in South Wales, most of my interaction was over the phone. On the day I travelled to Norfolk, to complete the purchase, everything was ready for me and in order. Car as described. Presented perfectly. And most importantly, delighted with my car.
      Kirsty Dozier
      Kirsty Dozier
        We Love Reviews
        Dylan was first class !
        All the staff we interacted with were great but once we decided to go ahead with the purchase Dylan was fantastic, he went through everything thoroughly and made sure the process was smooth. We would highly recommend Stebbings !
        Adam Barrow
        Adam Barrow
          We Love Reviews
          Martin
          I enquired online about selling my car i received a call from martin the next day. He was very professional from the outset and managed to find a car within my budget that i was looking for. Came to collect the car and the process was very swift would definitely use stebbings again
          Grant Tomkins
          Grant Tomkins

            Helpfulness

            Knowledge

            Follow-up

            Service Quality

            Value for Money

            We Love Reviews
            Excellent Best Used Car Company I ve Used
            I have had many Vehicles over the years with this company all have been brilliant and all have had a warrantee. 6 months in with this one the cambelt went... Stebbings Breakdown assist got me home! Stebbings Service Team sorted it! Brilliant Thankyou Philip and the team!
            Yes you can buy cheaper!..... But you will not buy better! Complete peace of mind!
            Richard Wear
            Richard Wear

              Helpfulness

              Knowledge

              Follow-up

              Service Quality

              Value for Money

              We Love Reviews
              Knowledgeable and helpful sales staff
              Martin at Stebbings went above and beyond to help me, securing the car I wanted and completing the purchase and pick-up in super quick time. Showed genuine care for my requirements by recommending alternative payment product to serve my best interests - and was able to organise pick up of vehicle in quicker time than I expected.
              Kiaren Skeels
              Kiaren Skeels

                Helpfulness

                Knowledge

                Follow-up

                Service Quality

                Value for Money

                We Love Reviews
                Excellent
                I dealt with Chloe Huggett and I couldn’t fault it she was really nice and helpful explained everything always stayed in contact to make sure everything was good will use again easiest car I brought
                Kev Rodwell
                Kev Rodwell
                  We Love Reviews
                  Excellent customer service
                  We Purchased 2 cars in a week .very professional attitude and exemplary service from all and the cars r excellent
                  rebecca smith
                  rebecca smith

                    Helpfulness

                    Knowledge

                    Follow-up

                    Service Quality

                    Value for Money

                    We Love Reviews
                    efficent and Friendly
                    We have had a wonderful experience with the Salesman Jake, We would recommend to other people the wonderful service.
                    rebecca smith
                    rebecca smith

                      Helpfulness

                      Knowledge

                      Follow-up

                      Service Quality

                      Value for Money

                      We Love Reviews
                      The Process couldnt have been easier, Jake has been Absolutely brilliant. I would highly reccomend to others.
                      The Process couldnt have been easier, Jake has been Absolutely brilliant. I would highly reccomend to others.
                      Andy's Plastering

                        Helpfulness

                        Knowledge

                        Follow-up

                        Service Quality

                        Value for Money

                        We Love Reviews
                        Olivia Abbott
                        Stebbings were recommended to me by a friend. I have found them very helpful and not 'pushy salesmen' at all. A lot of helpful information was offered and clearly outlined. Tom was vary friendly and polite. :)
                        Andy's Plastering's picture ...
                        Robbie Moulding
                        Robbie Moulding
                          We Love Reviews
                          excellent professional service, fast and stress free
                          professional service, competent salesman, knew what they were talking about, nothing pushy, helped with an issues i had. highly recommend Thomas Hemming at Stebbings if you're buying anew car.
                          Andy's Plastering

                            Helpfulness

                            Knowledge

                            Follow-up

                            Service Quality

                            Value for Money

                            We Love Reviews
                            CUSTOMER SERVICE WAS EXCELENT
                            HIGHLY RECOMMENDED SERVICE TOOK THROUGH STEP BY STEP START TO FINISH EVERYTHING WAS EXPLAINED VERY CLEARLY TO ME MANY THANKS TO THOMAS
                            Dean Jarman
                            Dean Jarman

                              Helpfulness

                              Knowledge

                              Follow-up

                              Service Quality

                              Value for Money

                              We Love Reviews
                              Mr Dean Jarman
                              I would definitely recommend Stebbings for viewing and purchasing a car. I was left alone to view and test drive an Audi A5 with no hassle from any pushy salesmen. Car was faultless and ready for collection on time as arranged. Just a couple of things that stopped me from giving 5 stars. The car was NOT a one owner as advertised on their website so check the V5 before purchasing and I did wonder why there was a horse in their car park? That would be for the cowboy fitter who crudely forced 2 big screws through the rear number plate straight into the rear tailgate, distorting the metal underneath the number plate!! He/she didn't bother using the original screw hole plugs or even pre drill the holes so when I fitted my private plates, I had to sort out the mess of flattening the chewed up surface of the holes and then cover them to make them waterproof! Not very professional.
                              Clive Bowman
                              Clive Bowman

                                Helpfulness

                                Knowledge

                                Follow-up

                                Service Quality

                                Value for Money

                                We Love Reviews
                                Amazing
                                Thanks to Amy and the team at stebbings for such an easy and successful service and me walking away with my a dream car. Cant thank Amy enough for keeping me in the picture and sorting out any issues along the way would definetly buy another from here again and reccomend anyone to here too. so cheers Amy and everyone at Stebbings also Tom in the back for the picking up of the car too.
                                Matt Macdermott
                                Matt Macdermott

                                  Helpfulness

                                  Knowledge

                                  Follow-up

                                  Service Quality

                                  Value for Money

                                  We Love Reviews
                                  One of the most honourable family run car dealers
                                  If you looking for after-sale support look no further - I was extremely impressed with the sales process no pushey attitude from start to Finish, a lengthy test drive unaccompanied was hugely helpful to get the right feel for a car - from agreeing a price to collection everything went as planned.
                                  Unfortunately just over six months down the line started having some knocking noise coming from the engine and after speaking to my local BMW specialist was told that the rods were knocking and had damaged the crankshaft and would require a new engine costing upwards of £9000. With full BMW history I was shocked to say the least - having taken out one years warranty provided by auto protect when purchasing the car from Stebbings I thought this would be covered but when their evaluator came out he put it down as wear and tear which at 69,000 miles on a fully serviced BMW is unacceptable. I tried my insurers for help and they said mechanical is not covered and contacted BMW who couldn’t help - this became an extremely stressful situation with no car for business for over 6 weeks- thankfully as a last hope I sent over one email to Stebbings and Rich in servicing really was amazing. He said they are a Family run business and wouldn’t want to see any of their customers in this terrible situation he arranged the next day for my vehicle to have a fully reconditioned engine at their local engine restoring experts at a very fair contribution from me of £2.5k saving me around £6k with a courtesy car during the whole repair - I couldn’t have asked for more any questions I had were answered clearly and quickly, I was always kept up to speed on the repair and when the car was ready I was delighted. The car runs like new now and back to better than when I purchased it 6 months earlier. I would hazard a guess that there’s only a few car dealers in the country that would bend over backwards to help customers in this way. I would recommend Stebbings to everyone who’s looking for a trustworthy and honourable family run car dealers - there can’t be many left like this anymore. Will definitely be returning the next time I want to change my car.
                                  I couldn’t say Thank you enough to Rich and all the team at Stebbings.
                                  Poplar Barn

                                    Helpfulness

                                    Knowledge

                                    Follow-up

                                    Service Quality

                                    Value for Money

                                    We Love Reviews
                                    Dog Friendly
                                    amazing experiance from start to finish. dog friendly was realy good.nothing was to much trouble Tom was curtious at all times and answered all my questions in a way i could understand. thank you . highly reccomended.
                                    Poplar Barn

                                      Helpfulness

                                      Knowledge

                                      Follow-up

                                      Service Quality

                                      Value for Money

                                      We Love Reviews
                                      lovely condition cars, great selection and great prices
                                      Great experience, no hassle, no high pressure selling all round great experience
                                      Steve Plumpton
                                      Steve Plumpton

                                        Helpfulness

                                        Knowledge

                                        Follow-up

                                        Service Quality

                                        Value for Money

                                        We Love Reviews
                                        Mercedes A45 Purchase
                                        I was deal with by Thomas Hemming and very satisfied with the process from start to finish. Thankyou to all staff at stebbings I will be recommending yourselves for future vehicle purchases.
                                        Elena Kabeliene

                                          Helpfulness

                                          Knowledge

                                          Follow-up

                                          Service Quality

                                          Value for Money

                                          We Love Reviews
                                          GREAT SERVICE
                                          Great service from Luke and also Nathan on sorting out my car. Also a big thank you to Tom in handovers for great service and finishing the deal. Would always come back to Stebbings for the service they give. Would recommend to everyone to come and have a look at stebbings. A big thank you again
                                          Mark Lindsay

                                            Helpfulness

                                            Knowledge

                                            Follow-up

                                            Service Quality

                                            Value for Money

                                            We Love Reviews
                                            Super smooth transaction
                                            Fantastic service and competitive price for new vehicle! No nonsense transaction and no heavy sales pitch. Great business offering a great service. Shame its so far away from us! Would happily deal with again for our next car.
                                            Rebekah Elizabeth
                                            Rebekah Elizabeth

                                              Helpfulness

                                              Knowledge

                                              Follow-up

                                              Service Quality

                                              Value for Money

                                              We Love Reviews
                                              Simple and Easy
                                              Great communication via email/call. Came to view and purchased same day.
                                              Excellent service from
                                              Thomas. Thankyou.
                                              Mr Russell Gregory
                                              Mr Russell Gregory
                                              I'd definitely recommend Stebbings Car Superstore to friends and family because there cars are reasonably priced, the service is fantastic. They give you a better trade in price than WBAC. Their finance packages were at a very competitive interest rate and above all if there is a problem with the vehicle they fix it themselves under the warranty instead of sending you elsewhere and trying to claim the cost back via a third party. I noticed a warped braking disc that wasn't obvious on the test drive after taking ownership of the car and without hesitation, Stebbings checked it and replaced the discs and pads immediately without any hesitation whatsoever.
                                              Mr Ian Dejoodt
                                              Mr Ian Dejoodt
                                              I'd recommend Stebbings Car Superstore to a friend because I dealt with their sales consultant Andrew Ntege. Andrew went above and beyond to ensure excellent service and was courteous, responsive and helpful at all times.
                                              Mr Iain Merrick Kerr
                                              Mr Iain Merrick Kerr
                                              I was pleased with Stebbings Car Superstore and would recommend them because it was a smooth transaction from start to finish. Excellent communication all the way through. Dylan Bertie was the salesman and he is a great guy to do business with. Highly recommend.
                                              Mrs Angela Turvey
                                              Mrs Angela Turvey
                                              Stebbings Car Superstore were really helpful and I'd recommend them because I have used stebbings to buy every car ive had since the 80s. I've always had excellent service, good cars and helpful staff
                                              Mr Paul Nicholls
                                              Mr Paul Nicholls
                                              I'd suggest Stebbings Car Superstore to a friend because great company to deal very friendly service, having bought numerous vehicles over last 30 years & wouldn't buy anywhere else.
                                              Mr Spencer Barlow
                                              Mr Spencer Barlow
                                              I'd recommend Stebbings Car Superstore because it is a very friendly place to purchase a car. Jake, the salesman is very friendly and professional person to deal with. He kept us updated with all preparations of the vehicle and answered any questions.
                                              Mr Jack Chapman
                                              Mr Jack Chapman
                                              The experience at Stebbings Car Superstore was great because the salesman, Daniel, was very good. He was so helpful and made the experience easy and enjoyable.
                                              Shona Gifford
                                              Shona Gifford
                                              Stebbings Car Superstore were fantastic because from start to finish they kept in touch arrange for as to pick up the car when it was convenient for us, once there we were dealt with professional and salesperson was very helpful, overall couldn’t ask for better service
                                              Mr Kevin Ambrose
                                              Mr Kevin Ambrose
                                              Stebbings Car Superstore were great because I felt comfortable and made to feel at ease.
                                              Mr Stephen McAllister
                                              Mr Stephen McAllister
                                              The experience at Stebbings Car Superstore was fantastic because I dealt with Paul Thomas he took care of everything from start to finish including after service with a Key issue. I would have no issue purchasing another from Paul. In fact I have asked my son to contact Paul to arrange a viewing on another vehicle
                                              Mrs B
                                              Mrs B
                                              I'd suggest Stebbings Car Superstore to a friend because salesman listened to what we wanted from a car and was very helpful but not at all pushy!
                                              Mr
                                              Mr
                                              I'd recommend Stebbings Car Superstore because the transaction was very simple. No finance required as i was a cash buyer
                                              Mr Karl Overson
                                              Mr Karl Overson
                                              I'd definitely recommend Stebbings Car Superstore because it’s such a relaxed atmosphere no hassle from salespeople just leaving you to make your choice I made mine and Jake was absolutely brilliant at sorting things for us so happy with everything so thank you stebbings
                                              Mr Andrzej Krol
                                              Mr Andrzej Krol
                                              I would recommend Stebbings Car Superstore to friends and family because very good garage and clean cars
                                              Mr Kevin Minns
                                              Mr Kevin Minns
                                              I was happy with the service at Stebbings Car Superstore because I find the
                                              Choice of vehicles available on one site is outstanding and the service I get from Stebbings in particular Jake desborough who I regularly deal with on my multiple visits and purchases to be great
                                              Mrs Y
                                              Mrs Y
                                              Stebbings Car Superstore were great because they offered a very professional service, not pushy and made the sale process easy as I hadn't changed my car for many years. Thank you Daniel.
                                              Mr Kevin Minns
                                              Mr Kevin Minns
                                              I was happy with the service at Stebbings Car Superstore because I find the
                                              Choice of vehicles available on one site is outstanding and the service I get from Stebbings in particular Jake desborough who I regularly deal with on my multiple visits and purchases to be great
                                              Mr Mark G
                                              Mr Mark G
                                              My experience at Stebbings Car Superstore was positive because Good people
                                              Guru926ZG
                                              Very professional and helpful.
                                              Mr Emma Hiles
                                              Mr Emma Hiles
                                              I'd recommend Stebbings Car Superstore to anyone because the car sales person Dylan was brilliant, very good price for my part ex and he made the Experience a joy, car was very clean when I picked it up, would definitely come back to Stabbings.
                                              Mr Carol Arter
                                              Mr Carol Arter
                                              The experience at Stebbings Car Superstore was great because you werent pounced upon as soon as you there - you were left to browse at your leisure. We dealt with Paul and he was lovely but very professional and explained all of our options, paperwork, etc. He made the whole experience very enjoyable and easy.
                                              Mrs Alison Johnson
                                              Mrs Alison Johnson
                                              I'd definitely recommend Stebbings Car Superstore to friends and family because they are a professional company with a family feel. There was no hard sell approach and at no time did i feel under any pressure.
                                              Mrs Lucy Johnson
                                              Mrs Lucy Johnson
                                              Stebbings Car Superstore staff were good because they provided help, advice and assistance when you needed it, and left you alone to view the vehicles at leisure. They weren’t pushy or judgemental, very helpful with a friendly manner.
                                              Miss Ciara Haughey
                                              Miss Ciara Haughey
                                              I was pleased with Stebbings Car Superstore and would recommend them because they have a wide range of cars and are very helpful and friendly
                                              Mrs G
                                              Mrs G
                                              I'd recommend Stebbings Car Superstore because they gave me a really good price for my trade in vehicle
                                              Mr Alan Hemming
                                              Mr Alan Hemming
                                              Stebbings Car Superstore were really helpful and I'd recommend them because they are so helpful and experienced I could t fault them
                                              Mrs Laura Chenery
                                              Mrs Laura Chenery
                                              The customer care has been exceptional. Olly handled the sales side of the purchase. He made sure he got everything right for us and kept in touch each step of the process. About 48 hours after we purchased the car the engine light came on, Miguel in the service department went above and beyond for us. He took care of everything, he got the car booked in, arranged a courtesy car for us. The car is all sorted now and we absolutely love it. We have purchased a lot of cars over the years and this is by far the best customer service we’ve had. Would highly recommend.
                                              Pogo Worley
                                                Trustpilot
                                                Had a great experience at Sebbings
                                                Had a great experience at Sebbings. First contact was very professional as was all the follow up calls. On my visit which was a 160 mile for me, was sat down and made to feel totally at ease. I was walked through the back to see the valets actually cleaning the car prior to my inspection. Test drive went great so I purchased the car. The salesman that sold me the car was called Jake. He was a top bloke, I left some items in the car I part exchanged and he phoned me up before I realised and offered to post them to me. Couldn’t fault him and the company. First class in every department.
                                                About Us…
                                                Stebbings Car Centre Ltd

                                                Stebbings Car Centre Ltd


                                                 Hamlin Way,
                                                Hardwick Narrows,
                                                Kings Lynn, Norfolk, PE30 4NG
                                                •   01553661661



                                                Visit Us…

                                                All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

                                                Overall Rating…
                                                5.0

                                                OVERALL RATING   5.0

                                                The overall rating takes into account only reviews collected on We Love Reviews
                                                3960 REVIEWS IN TOTAL AND 23 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

                                                KEY PERFORMANCE INDICATORS:

                                                Follow-up

                                                Helpfulness

                                                Knowledge

                                                Service Quality

                                                Value for Money

                                                Follow Us on…
                                                Ratings Distribution…
                                                Ratings on the Web…
                                                • 192.com 192.com
                                                  Overall Rating: 5
                                                • We Love Reviews We Love Reviews
                                                  Overall Rating: 5
                                                • Car Gurus UK Car Gurus UK
                                                  Overall Rating: 4.4
                                                Customers Photos…
                                                Powered by Click Reputation, a Click Dealer Limited Product.
                                                Want More Reviews for your Business? Click here