Specialist Vehicles Reviews

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Claire Noyce

We Love Reviews
24/05/2023

Audi Q5 3L S line 65 plate
Computer work regen. It goes like when new. No lights or alarms.

Even washed.

Polite and very professional service would have no worries recommending them.

Thank you Oakley

Shaun

We Love Reviews
17/02/2022

Excellent service. Service department
After a a misunderstanding on my behalf took my bmw e93 330d in for a remap and rear discs and pads and recived an absolutely fantastic service from the service manager phill.
Really happy with the difference in the car will now be using this company indefinitely.
Keep up the exellent work guys see you again soon .
All all there courtesy cars are brand new in pristine condition.

Holly Eaton

We Love Reviews
15/10/2021

Quality Service
Buying my CLA from Specialist Vehicles was a 10/10 experience. Elliott contacted me immediately once i'd shown interest in the car, and was so helpful and professional from start to finish. They made me feel so assured and confident in my purchase and threw in some added extras which was appreciated. I couldn't fault the quality of service on the handover day, they even picked me up from the train station and took me to the garage. Even though they're based nearly 4 hours away, I will definitely travel to use them again in future. Thank you Elliott and Tom

Paul Lumby

We Love Reviews
21/10/2020

Audi repairs
Very helpful people, quality workmanship and a great price all in one place !

Will definitely be using again for all my servicing needs.

Thank you

peter lonsdale

We Love Reviews
04/08/2020

First class service
After speaking with Tom and driving the BMW X5 we were looked after from start to finish. The p/x was dealt with quickly along with moving the number plate from one car to another. Having used the company in the past it was great to support them again. Quality cars and great service why wouldn't you buy from them? 5 stars!

Beryl Wyatt

We Love Reviews
12/07/2019

1st Class
changing vehicles could not have been easier great customer service

Owner Response

17/07/2019

Response by
Simon Orr
Director Thank you for your 5 star review, we do appreciate your kind words. Thank you for choosing Specialist Vehicles Plymouth Subaru for your new car. Please keep in touch and pop in if you're ever passing. Enjoy your New Forester XT. Kindest Regards - The Specialist Vehicles Team

alan livingstone

We Love Reviews
24/01/2019

Cannot fault
Recently purchased a vehicle and the experience was excellent from start to finish. Very friendly and helpful staff. Would not hesitate to recommend.

Patrick Finn

We Love Reviews
15/01/2019

Poor after customer sales service
I had bought a Range Rover sport off them in January 2018 for £18995 with 71000 miles on the clock.
But in early October last year some 10 months after my purchase and covering less than 5000 miles, my Range Rover suffered a Catastropic engine failure due to the crankshaft failing! unfortunately for me the customer service has been virtually non existent leaving me with out a vehicle and finance still to pay!
and has now left me no choice but to summit my complaint to the Financial Ombudsman service!

Justin Jones

We Love Reviews
18/12/2018

5 Star buying experience
I had an excellent experience buying my BMW 1 Series from Specialist Vehicles and even traveled 4 hours to buy the car. The car was exactly as described (if not in better condition) and looked immaculate on the day. Tom was very helpful and provided us with an stress free buying experience. I will recommend Specialist Vehicles to friends and family!

Kelvin Kay

We Love Reviews
05/11/2018

Top Dollar Experience
Absolutely 1st Class Experience.
Greeted by Simon who went through the spec of the A4 S Line that i eventually purchased. Tom then finalised the financial element and handover which was smooth and straight forward experience. Would recommend anybody who is looking for a car to go and visit Specialist Vehicles 1st, you wont be disappointed.

Mick Parker

We Love Reviews
27/09/2018

First Class Service.........
I can't fault the service that we received when buying the Q3. Tom made the whole process, including the transfer of our Private Plate, totally stress free. The presentation and preparation of the Q3 was spot on. We will be back again when we are ready for another change of vehicle

George Murphy

We Love Reviews
17/04/2018

PERFECT!
From start to finish Stuart was up front and honest about everything, very important. Car, customer service and overall experience was best ive had in my 20 years driving. The car was in superb condition and as described. Quality car for a fair price, very happy indeed and wouldn't hesitate to recommend Specialist Vehicles Plymouth to anyone. Will be back in the future that is for certain. Thank you Stuart and Tom for a most stress free experience in what can be a very stressful transaction.
Best wishes,
George.

Padi Finn

We Love Reviews
29/01/2018

Service Centre of Excellence
Would like to thank all the management and staff at your service centre based in Plympton for getting my Range Rover back on the road after I had a problem with the fuel tank sender unit and pump, nothing was too much trouble for the guys and they even sorted me out with a courtesy car too.
many thanks for the first class service it was very much appreciated.
Mr Patrick Finn
Plymouth.

Padi Finn

We Love Reviews
29/01/2018

“Efficient and friendly”
We have Just bought a new Range Rover Sport vehicle from Specialist Vehicles based at the Ridgeway Plymouth, and we were most impressed with the salesmen called Tom & Stuart, who were both efficient, friendly, courteous and most helpful. In addition the financial dealings and warranty were conducted in a thoroughly professional way by the appropriate gentleman called Simon without being too heavy. All of these members of staff should be highly commended.
Many thanks
Patrick & Vicky Finn
Manadon
Plymouth.

Alfie Jones

Google
03/05/2024

Elliot. NEEDS A RAISE! Honestly a breath of fresh air both him and Tom didn't stop to make sure we was happy with the purchase from the first phone call Elliot was so polite and I honestly wouldn't of bought this car without having someone like him on phone really understanding, honest, helpful and relating. Tom would be a fool not keep him around. Traded in my Porsche for this Range Rover and honestly was such a great decision with this company will definitely return in the future 🙌

Photos

Antonia Stokes

Google
09/02/2024

These guys were really super to deal with both in the buying process and the aftercare - I had issues with the car, but that's the best test of customer service - how they deal with a difficult situation. And they dealt with it perfectly and fairly. I was really impressed and relieved that they did all they could for me and we got everything resolved. Top bunch. Thank you Elliot and Tom

Jemime

Car Gurus UK
14/11/2023

I felt welcomed and good the information I wanted

Joe Brennan

Google
21/04/2023

HONEST CAR SALES PEOPLE EXIST! Friendly, approachable, helpful and honest, what more could you ask for? Couldn't have asked for a better experience buying a car from the guys at specialist vehicles and especially from Elliot, such a nice bloke puts you at ease straight away and makes what can be a very daunting experience straight forward and enjoyable. I recommend to everyone to buy a car from here. I will be buying cars here for years to come and taking it to their service centre. Car was handed over in immaculate condition and I would really recommend using their ceramic wrap as it makes the paint pop and look expensive their attention to detail is second to none. Brilliant experience the guys here really look after you before, during and after the purchase process.

Dan Hussey

Google
13/02/2023

I cannot recommend Specialist Vehicles enough, I bought a lovely GLC 43 from them and Tom and Elliot were amazing in every aspect. The communication and customer help was amazing as well as delivering an excellent vehicle for me. Really appreciate their help and I will definitely be using them again for future purchases!

Lucy Beeching

Google
30/01/2023

Can not fault their service would highly recommend , Elliott was great throughout and made sure it was a seamless transaction ! If you want a car it's the place to go! Prompt , professional, courteous and friendly.

Tom Stebbens

Google
29/11/2022

Purchased a Mercedes A160 the process was quick and easy even with the part x of my old car, drove away a happy customer and would go back! Absolute compliments to the team who valet the car prior to collection as the car was pristine on collection day, and also thanks to Elliot on his top notch customer service

Y Cai

Google
13/11/2022

Went beyond expectations! Definitely a 5 star

Nick Brodie

Google
08/11/2022

As always the customer service is always impeccable and transparent. This is my 4th vehicle I have bought from Specialist Vehicles and I for one will be returning when I need the next. Thank you Tom & Elliot

Gary Picot

Google
08/11/2022

Excellant service, bought an Evoque from Elliot, brilliant attention to detail and really happy with the car. Will deffo go there for my next car and would defiantly recommend

Robbie woods

Google
30/10/2022

Excellent customer service from the service centre. Very pleased with the quality and price of servicing and repairs. Would highly recommend.

Mick Hobbs

Google
09/10/2022

My son has his BMW serviced by Specialist Vehicles and has always been very pleased with the excellent customer service provided by the technicians and service staff. Once my Mercedes reached its three year point I have taken my car to Specialist Vehicles for all work required, servicing and MOTs. I concur that the service is second to none and would highly recommend this dealership.

john taafe

Google
08/06/2022

Elliot and Tom 5star gents! If I lived closer I'd buy from these guys again. Highly recommend!! Car is 3 years old but looks and feels brand new!! Thanks again.

Paul Freeman

Google
08/05/2022

We came across Specialist Vehicles when looking for a GLA45 AMG, they had just the right car and in the right colour for us so I made an enquiry and spoke To Elliott. The guy was so polite and informative during the many conversations we had about the vehicle. We ended up buying it and I absolutely cannot find fault with the level of service we received or the quality of the vehicle they presented to us. I have no hesitation recommending Specialist vehicles and Elliott the salesman. We'll done guys we're over the moon.

Megan Hammett

Google
01/05/2022

Excellent, honest and good value service. Recently took my vehicle here for wheel bearing issue. Following initial inspection I was advised that my rear brake pads and disks did not need replacing despite being told by main dealer that they did. I will always return here in the future because honesty goes a long way!

J L

Google
25/04/2022

Always worrying buying a new expensive car but Elliot was absolutely spot on and transparent from start to finish, had a couple minor issues which were sorted instantly! Everything they promised or said they'd do they did, even let me test drive with the dog to make sure he fit too. I'll be recommending Specialist Vehicles from now on and they'll be the people I go to for my next car too for definite. Thankyou Elliott and Tom and the fantastic team you have behind you! Jamie and Sherpa 👊

Shirley Prouse

Google
30/03/2022

I consider myself really lucky to have discovered Specialist Vehicles. I have owned my car for 6 weeks. It is great to drive, immaculate and was stunningly presented. No nasty surprises when you get home with it. Elliot, who dealt with the sale, is fantastic. His customer care is second to none. It is professional eg providing information in a polite and respectful way and also personalised, eg understanding the customer's needs. Buying and learning about my car has been a truly happy experience because I feel supported and that I am a valued customer. I didn't know that getting a new used car could be so stress free!

P S

Google
14/03/2022

I bought my VW Golf from Specialist Vehicles , and the whole experience was first class. I purchased the car from Elliot , and he was great to deal with. If they have a vehicle you like , I would recommend buying from Elliot and Tom. Thanks. P

geemoney050881

Google
03/03/2022

Can't recommend these guys highly enough. Absolutely faultless service from strat to finish. From suppling the parts to having them painted and fitted. Would be happy to let them take care of any future work. Keep up the good work 👏

Photos

Esme curtis

Google
26/01/2022

Excellent Service from all of the team when my Audi A1 was having some work done recently. Phil C kept in contact with me about the appointment & the work was carried out efficiently & quickly. All staff I spoke to & dealt with were lovely & helpful, thank you to all of the team. Will return for future MOT's & Servicing & I would also be using the Sales Dept when in the market for a new vehicle.

Elliot Gray

Google
16/01/2022

After having a major malfunction with my vehicle I took my car here as my car required specialist maintenance. I had a battle with my own private warranty company (Nothing to do with specialist vehicles) that went on for a few weeks and these guys were so helpful and understanding. They had enough room to keep my car inside and even gave me a courtesy car to use. Phil the after-sales manager was polite and cooperative throughout the works to my vehicle. He sympathised with my situation and was doing everything he could to help. They have gained a new long-term customer out of me for sure. Thanks so much to Phil, he is an asset to the company.

Stephen Flynn

Google
12/01/2022

Great service from specialist vehicles. Phil in sale went over and beyond to get my car finished in quick time. Highly recommended

Olivia Stratton

Google
03/12/2021

Excellent service from Tom, Phil and the mechanical team. Fitted me a new battery at a great price compared to other places I received quotes for. Lovely team, super friendly and helpful. Phil did his best to fit me in as I needed the new battery fitted urgently which I am so grateful for. Thank you so much!

K Kendall

Google
22/11/2021

I recently had my car serviced at Specialist Service Centre. From start to finish my customer experience was spot on, easy and efficient. Phil looked after me very well, and I found him professional yet friendly. I was also pleasantly surprised with their competitive prices for both the service and for parts. Will definitely be using them in the future for both MOTs and servicing. Highly recommended.

M A-R

Google
04/11/2021

I purchased a 435D from the team at Specialist Vehicles. Elliot was so helpful from start to finish, the service I received was incredibly professional and I won't be going elsewhere when it comes to replacing my new car. Highly recommended.

Marco A-R

Google
10/10/2021

I purchased a 435D from the team at Specialist Vehicles. Elliot was so helpful from start to finish, the service I received was incredibly professional and I won't be going elsewhere when it comes to replacing my new car. Highly recommended.

Darren Duffy

Google
16/09/2021

First time using Specialist vehicle to service my Audi SQ5 and I'm happy with the work completed and cost. Will use again.

Rose Ann C

Google
27/07/2021

Very helpful people, quality workmanship and a great price all in one place ! Will definitely be using again for all my servicing needs. Thank you

paul baynes

Google
02/07/2021

Very helpful people, quality workmanship and a great price all in one place ! Will definitely be using again for all my servicing needs. Thank you

Andy Brett

Google
23/06/2021

Had my service for my subaru there today - very helpful staff, quick & easy booking would highly recommend & will be using again thank you 😊

S B

Google
15/06/2021

First class experience with fabulous customer service and after sales care from the team headed up by Tom at Specialist Vehicles. We bought our TT convertible from Elliot who was brilliant, and had a few technical issues quickly and efficiently resolved under warranty by Amanda and the team at the Service Centre. They are a local firm who pride themselves in doing things right first time in a timely and hugely professional manner, and they really look after their customers. Keep up the good work - highly recommended and 5 stars!

Maria Randall

Google
15/06/2021

The service from Amanda and her team has been amazing. They have gone over and above expectations and I would have no problem recommending the Service Centre to anyone. Knowing very little about mechanics you need someone you can trust and I 100%have trust in Specialist Vehicles Service Centre. Thankyou

Dave Rogers

Google
19/05/2021

What top class service from Amanda and the team at Specialist Vehicles. My car was booked in for service, I have to say the experience was excellent and I will definitely use Specialist again. Keep up the good work

Rachel Harrison-French

Google
01/01/2021

Fantastic customer service from Tom and the team. Just bought our daughter her first car and we could not be more impressed with the care and attention to detail taken over our purchase. The after sales service is also excellent. We highly recommend Specialist Vehicles Ltd.

Antony P

Auto Trader
11/12/2020

Returning Customer
After buying an X3 earlier this year, I returned to buy a 1 Series BMW as I was so pleased with Specialist Vehicles. The quality and professionalism of staff was good in February 2020, but over a 10 month period this level of quality has risen once again. Whether you are buying a £8,000 2nd car or an £80,000 luxury car you will receive exactly the same care. With a showroom which wouldn’t look out of place in Central London to the quality of the cars, this place lives up to the Specialist name.

Ryan Barrett

Google
16/11/2020

I am really happy with the quality of service that was provided to me by Tom and his team. I have no complaints and no reservations in leaving a 5 star review, good job. Thank you, I love the car and will be back to see you for another one.. but hopefully not for a while..

Introduction	Specialist Vehicles are an independent dealership supplying and servicing prestige used cars across the nation.
Description	All ours cars are carefully chosen and undergo a full HPI Check, Multipoint Inspection, Full Service History and come with a comprehensive Warranty as standard. We can also offer a range of Finance options to suit every budget. Our Showroom and Forecourt are conveniently located on the Ridgeway in Plympton, just 5 minutes from the A38. At Specialist Vehicles, we pride ourselves on giving honest customer service and the best advice possible from our team of experienced staff. Our reputation speaks for itself with a large proportion of our used car sales and service centre customers being repeat visitors.
Main Activities	Used Car Dealer
Languages Spoken	English

Services & Products	Used Car Sales Used Van Sales Servicing Repairs Finance Part Exchange Used Vehicle Purchasing Vehicle Sourcing Warranty
Credit Cards Accepted	Yes

Days	Open From	Open To
Monday	9:00 AM	5:30 PM
Tuesday	9:00 AM	5:30 PM
Wednesday	9:00 AM	5:30 PM
Thursday	9:00 AM	5:30 PM
Friday	9:00 AM	5:30 PM
Saturday	9:00 AM	5:00 PM