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Mr & Mrs Pinches

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
01/04/2024

Addition to the fleet
Once again you have surpassed yourselves. We were looking for a car that was not on your extensive stock list. A quick chat about our requirements,and the next day a phone call to say a vehicle had been located.What a fantastic service. And this is why we keep going back !

Robert Mucklow

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
28/02/2024

Great experience
Very professional company would recommend to family and friends cars are well presented and the whole team were impressive.
After sales very good hassle free.
Thank you monarch a very happy customer.
Bob mucklow.

Paul Wilcox

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
28/02/2024

EXcellent
Easy purchase of a fine motor

Hannah Evans

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
31/01/2024

Fabulous
Matt and the team at Monarch have been super in sorting my new car out , Matt went above and beyond to make sure everything went through smoothly for me , the car I purchased was in pristine condition and was delivered to my door ! Very happy with all involved.

Ingrid Benn

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
01/01/2024

Excellent Customer Service
Monarch Car Sales have made buying a new car such an easy and pleasant experience.
Knowledgeable and friendly sales people. Got a great deal on both my old car for part ex and on the new one. The new car was ready on the day I asked for it to be and the after sales service and advice has been amazing.
Have to say a big shout out to Matt in particular, he has been most helpful.
I wouldn't hesitate to recommend Monarch to anyone I know.
Thank you.

Peter Kirkham

We Love Reviews
30/12/2023

Ford transit custom
Purchased a used ford transit custom in December 2023 which was in excellent condition and a credit to the sales department, they were a pleasure to deal and felt with every detail and even arranged delivery of the vehicle to my door!
Excellent friendly professional service

Peter Steward

We Love Reviews
27/11/2023

Excellent after sales service
After purchasing our car from Monarch in September 2023, a month or so later the warning light appeared indicating problems with the brake discs and pads. We contacted Matt who immediately advised us to return the car to the garage where they would investigate and effect any necessary repair. Not only was the work carried out efficiently, and at no cost to us, but the car was collected and returned to us by transporter - we live over 100 miles from the garage! I would highly recommend dealing with this company - a superb after sales service - so rarely seen.

Janey Robins

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
21/11/2023

5* service
A fantastic team who made the car buying process as easy as possible for me and who provided great aftercare (in my experience, the extended warranty actually covers things!) Friendly, professional and trustworthy - I wouldn't hesitate to recommend Monarch Car Sales and will definitely look to purchase any future cars from them :)

Amanda Sayce

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
19/10/2023

Brought my vauxhall mokka
Great experience, the standard of service is very high was assured that the car would come with a new 12 month mot even though there were about 10 months left. A service would also be done and anything that needed to be fixed would be done. On collection of my vehicle was easy fast and stress free. Matt did all the paperwork for me registered the car in my name, set up the road tax direct debt up for me. Had copies of all the previous mots and hpi checks were also included in my info pack.
I highly recommend monarch no pushy sales and they take the stress out of buying your car.

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dan rowland

We Love Reviews
22/09/2023

just perfect
been looking for the car i purchased for months. the sale was very easy and all of my requests were met. never experienced such a good garage, excellent work guys

John O'callaghan

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
13/09/2023

Highly recommend
Definitely customer first with these guys, no sales patter no gimmicks, all calls/questions answered - smooth hand over, even got some cash back - thanks for your honesty Matt

Matty Jones

We Love Reviews
11/09/2023

Really helpful staff and top service.
I want to give a notable mention to salesman Matt for his help in getting me my dream car and the efforts put into making sure it was of top quality. Even going above and beyond in the after sales care with quickly attending and answering any queries of mine.

Aileen Parker

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
21/08/2023

I was treated with patience and professional support.
I saw online 2 cars that were of interest. I visited with my son and we were able to test drive immediately the car that we preferred. Decision made we were able to negotiate and agree trade In and sale. Transaction was made a few days later. I'm very happy with my purchase. It's a bigger car than I'm used to but the guys at Monarch are supporting me on going. Completely recommend this dealer. Monarch Car Sales Hylton Road. Worcester. Thank you.

Faizan malik

We Love Reviews
10/08/2023

Easy,fast and friendly
Matt at monarch made buying a car feel as easy as going to grab some groceries, my expectations were exceeded with the quality of the service this family run business provided, they are definitely honest people and don’t beat around the bush. If i need another car i know where to go 😉

Vicki Marchand

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
31/07/2023

Great staff, great cars
Dan was incredibly helpful and genuine. The car was ready on time and part exchange was hassle-free which made the whole experience extremely pleasant. Will definitely recommend Monarch - speak to Dan!

Dominic James Urmston

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
24/07/2023

1st car experience
My Dad recommended I buy my first car from Monarch as they are usually very thorough in checking what they sell. I was definitely not disappointed and felt that I got the perfect car for me.

Service was friendly and welcoming and I would recommend.

Mark Round

We Love Reviews
04/07/2023

Mr round
Just bought my car from monarch car sales absolutely brilliant service del on time highly recommend these guys

Steve Wilson

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
16/06/2023

Great service
Great service from first visit to collection of my vehicle.
No pressure no pushy sales all round good guys.
Thank you.

Patricia Pain

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
05/06/2023

Excellent
First class service received from Nick Matt and Dan from sourcing the vehicle we wanted to driving it from the forecourt !
Nick also took our existing vehicle in part exchange giving us a no nonsense value we were were more than happy with. Very happy to fully recommend the team at Monarch Car Sales. 👍

Wendy Makinson

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
15/04/2023

Fantastic sale fantastic purchase
Thank you so much for helping us with our purchase Dan and his team could not have been more helpful and a delight to do business with. Could not recommend this company enough

Simon Dunstan

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
14/04/2023

Great Customer Service
I was a bit hesitant at first to distance buy a vehicle, but Dan and the team were great in providing a professional service for a great vehicle. A very professional service and completely satisfied by their, ‘Above and Beyond’ attitude.

Matthew Collett

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
11/04/2023

Excellent friendly service
Nothing was too much trouble for Matt at monarch. Test drive was arranged for our convenience and the sale was smooth and quick. Excellent service.

Alizon Rowlett

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
10/04/2023

Exemplary
Thank you Matt! I love my new golf, exceeded my expectations.

Olivia Williams

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
22/03/2023

Bought an Audi A1
Amazing Service, really kind and helpful, I spoke to Matt a few times and he was very helpful with the whole process. The car was immaculate when I came to collect.
Would 100% reccommend.

Paul Freeman

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
15/03/2023

Fantastic easy people to deal with
Despite there being a two hour journey between us I still chose to to business with Monarch as every question I asked was dealt with and going the extra mile to satisfy my high standards when buying a car

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Annabelle Lilley

We Love Reviews
14/03/2023

First car success!
Can't even put into words how amazing Monarch are! Matt was such a fantastic help in purchasing my first ever car, he talked me through the process and helped me choose a warranty, and on top of that delivered the car all the way to Scotland at no extra cost! This was more than I could've hoped for as my first time buying and cannot thank both Matt and Monarch Car Sales enough for my fantastic little car and for their exceptional customer service :)

Harriet Askey Corbishley

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
12/03/2023

Outstanding car and outstanding customer service
Monarch Car Sales have such outstanding customer service!
I brought a car from them yesterday (11/03/23) and could not have had more of a pleasant experience. I had only seen the car online, so was a bit sceptical to see how the car looked in person. WOW! It was like it was a brand new car!
All service and MOT had been done prior to collection day and Matt was so helpful!
I asked a few questions about the car, even asked for a video tour. Not even an hour later did he send all the info and videos through!
It was my first time seeing the car on the day of collection and was not disappointed! Will definitely recommend and will be coming back when I change my car in the future!

Callum Williamson

We Love Reviews
06/03/2023

Fantastic experience!
Offered me great advice, took my old car in part exchange and delivered my new car to me. Matt was fantastic throughout the purchase and John the delivery driver was very polite! I will be back

Andrew Prosser

We Love Reviews
04/03/2023

Selling my car
Having brought my sons car seat Mia 13 plate from monarch we had it for a year doing only 500 miles .monarch brought car back for £3600 having paid £5000 for it they said that it was the best price . .the car is on the lot for £5550 feeling well and truly robed by Matt. With no contact from them as to my questions

Alexander Lewis

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
26/02/2023

Excellent customer service
Recently bought a car and did a part ex of my car with Matt and the team, had the new car delivered and pleased with everything. Always available to talk to and things went through smoothly and stress free

Mat Duffett

We Love Reviews
19/02/2023

Enjoyable no nonsense hassle free car buying
From start to finish Matt was refreshingly informal yet highly professional at the same time. This is the second car that we as a family have purchased from Monarch in a month. The first being my son. And now another for my wife and I. So to go back for another says quite a lot about the quality of service and products. Cute puppy in the office was a nice touch too. Thanks Matt and co.

MARK ROSE

We Love Reviews
12/02/2023

PROFESSIONAL & RELAXED
This was car buying to a level I had not previously experienced.
I found Matt friendly, knowledgeable and nothing was too much trouble.
There was no pressure to purchase but on the strength of the service and information I was given. I purchased an ideal car for the job i needed it for. I did not even view any other cars i had been considering as I felt I was so well looked after.
Got a great deal with a 12 month warranty and a full year MOT.
I would definitely recommend Monarch Car Sales and would consider future car purchases.
Mark, Worcester

Brandon Smith

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
06/02/2023

Fabia VRS
Very kind and friendly service, do not put any pressure on to you. Knowledgeable and honest answering all questions upfront and detailed which helped me with my purchase.

Karen Matthews

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
05/02/2023

Great experience
Met by Dan with a friendly hello. No pressure or pushy salesman. Gave us all the info needed on the car. Everything explained about car on test drive. Very easy sale process. Would recommend to others.

John Cooke

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
25/01/2023

Car dealers that care
Dan and the team sorted out few minor issues and it was good to deal with them. I will definitely use monarch cars again .

Paul Lewis

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
21/01/2023

All customer service should be like this
Just purchased a Mercedes from Monarch cars. I have to say the service given from Matt and Nick was brilliant. Genuine people to do business with. Certainly very honest and no pressure selling. They were honest in the appraisal of the Mercedes and gave me a generous p/ ex price compared with other dealers. Vehicle valeted properly and it looked great. I can’t praise them enough for a seamless transaction. It was a real pleasure to receive this level of customer care. The car is excellent. By the way, I’m not related in any way to either of them. Really honest people to do business with. Well done guys.
Paul

Lidia Kotlarz-birbeck

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
19/01/2023

Great service
Fantastic, friendly, relaxed no pushy customer approach. Would definitely recommend. Thank you guys!

Robert Wiggins

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
15/12/2022

Brilliant
Mat showed me the Freelander. All the points he was aware of and would fix. Test drive for 15 mins. No pressure. Bought the car having had a few hours to think over. Arrived 7 days later all work done. New MOT no adviseries. Straight forward. Best car dealer I have dealt with. First Class. Highly recommended. Thanks Mat.

Sam Duffett

We Love Reviews
10/12/2022

Fantastic
Good evening,

A huge thank you to Matt and colleagues for helping my son Charlie purchase is Seat Ibiza.

From start to finish a thoroughly professional yet friendly not “sales” experience.

As a mum I had to let Charlie deal with this on his own and you really looked after him, whilst quietly letting me intervene.

On collection of the car it was spotless and Matt kindly showed Charlie the controls and features and made sure there was enough fuel for our onward journey and sorted the V5 etc

Highly recommended

Gerald Carlton

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
25/11/2022

Good company
Good priced cars

Andrea Blackburn

We Love Reviews
20/11/2022

Seamless purchase with part exchange
Matt was so lovely and helpful. He also laughed at my bad jokes.
He gave me a great price for my part exchange and a reliable new car with a 12 month warranty. Very happy customer. Thank you to all at Monarch.

Louise Kirton-hutchings

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
19/11/2022

My gorgeous Audi
I had always wanted an audi convertible. The day she arrived I was over the moon. I was sad that the car itself wasn’t working like it should. Matt was great with me. The issues couldn’t be resolved so I ended up having the car purchased back from me. Yes I’d lost a few thousand on it. Which was also sad. But the customer service and understanding I received was brilliant.

Sunita Mistry

We Love Reviews
06/11/2022

Purchase of Mazda2
We've just purchased a car (Mazda2) from Monarch dealership yesterday (5//11/2022) for my dad. We had travelled all the way from Rugby, Warwickshire and on arriving at the garage, we were greeted by Matt who was super friendly and he looked after us from start to finish!!
Matt was so helpful and answered all our questions we had about the car very efficiently. We felt so comfortable and relaxed and he was not pushy with the sale.
They have even offered the service of delivering the car to our doorstep which is superb and didn't really expect this, a service going that extra mile!! I will certainly purchase another car through Monarch in the future.
Thank You Monarch for great service, you really did look after us all the way and really appreciate your kind service. 100% recommend Monarch, you will have a great experience and will not be disappointed!
Thankyou again.
Sunita

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Timothy Richards

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
02/11/2022

Good service...
Good service... Good vehicle... Good price!
Would go back to again and happy to recommend.

les Peers

We Love Reviews
29/09/2022

excellent service
Many thanks to Matt and Nick at Monarch for excellent friendly efficient service.Made buying car pleasant experience.Car was as promised,MOT,serviced,cam belt.etc. Admin and paperwork proffessionaly done and presented thanks Matt.
If buying used car try Monarch first.

Andrew Thomas

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
23/09/2022

Professional and honest.
Great customer service. After test driving the car and putting down a deposit I left the car with the dealership to service and MOT before delivering. A few days later I was informed of an issue with the car which they could easily have not told me about and gave me the option of my deposit back, as they had informed me of the issue and told me that it would be resolved before they would sell it I chose to wait for the car to be fixed as I had total faith in them after being so honest.

Chetan V

We Love Reviews
22/09/2022

Overall it was great.
Great & quick Customer service made everything very easy. Would recommend to others.

Jake Wright

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
10/09/2022

Excellent Customer Service
Great Customer service made everything very easy. Would use Monarch again.

Ellie Ramsey

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
19/08/2022

Great Service
Really easy experience from start to finish. Great range of cars to choose from and staff were courteous and helpful. Within a week we have had a couple of issues with vehicle but these are not linked to sale - nevertheless Monarch are assisting to resolve

Gordon Eames

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
13/08/2022

Fast efficient service
No pressure sales and clear knowledge of all products up for sale,
Nothing was too much trouble,especially as I arrived not really knowing what car I was after, checked out half a dozen before setting on one,
Full service,valet, cam belt done before collecting .very happy

About Us…

Monarch Car Sales

Riverview Hylton Rd,
Worcester, Worcestershire, WR2 5JS

01905424900

Visit Us…

All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

Overall Rating…

OVERALL RATING 5.0

The overall rating takes into account only reviews collected on We Love Reviews

434 REVIEWS IN TOTAL AND 148 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

90 VERIFIED CUSTOMERS

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Auto Trader

Overall Rating: 5

192.com

Overall Rating: 5

We Love Reviews

Overall Rating: 4.8

Facebook

Overall Rating: 4.8

Google

Overall Rating: 4.7

Car Dealer Reviews

Overall Rating: 4.1

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Who Are We?

Introduction	Situated alongside the River Severn on Hylton Road in Worcester, Monarch Car Sales offer quality cars at affordable prices.
Description	We have been established since 1995 and offer a wealth of experience in the motor trade. We specialise in used Audi and Volkswagen, however we also stock a wide selection of cars, so you can be assured there is something here to suit you.
Main Activities	Car Dealers
Languages Spoken	English

Services & Products	Used Car Sales Finance Part Exchange Warranty
Credit Cards Accepted	Yes

Days	Open From	Open To
Monday	9:00 AM	6:00 PM
Tuesday	9:00 AM	6:00 PM
Wednesday	9:00 AM	6:00 PM
Thursday	9:00 AM	6:00 PM
Friday	9:00 AM	6:00 PM
Saturday	9:00 AM	6:00 PM
Sunday	11:00 AM	5:00 PM