Read what customers had to say

Write your unbiased review

Independent Customer Review Platform

Verified Customers

Trusted Reviews

ISO 20488:2018 Recommendations Followed

Post your Review…

Your overall rating:

Click or tap a star to rate

Your review title & text:

Emojis are allowed

Characters: 15

Sort by…

Date

Rating

Language:

Muhammad Zain-ur-Rehman

We Love Reviews
17/05/2026

Car Purchase
Easy dealing
Test drive
Good car

bad:
Timelines were not followed

James Colledge

We Love Reviews
15/05/2026

Brilliant service
Brilliant clear precise customer service lads were accommodating and easy to talk to didnt feel rushed or pressured at any point.

Chris Mitchell

We Love Reviews
10/05/2026

Long Distance Purchase
Having recently purchased an X-Type Jaguar from Monarch without seeing the car.
When it arrived by transporter to my home in Devon my initial reaction was one of delight with the car exceeding my expections.
My thanks to Matt for answering all my questions and getting the car through it's MOT without advisories. Bying a car without seeing and trying it is a risk that totally 'paid off'
The delivery driver was very friendly and helpfull fully explaining all handover details.
Thank you all at Monarch

Sue Flook

We Love Reviews
05/05/2026

A smooth process
I was in contact with a number of members of staff at Monarch, all of whom were friendly and professional, making the car-buying process hassle free. I’d recommend this company and would use them again – even though they are an hour’s drive away from where I live!

Gideon Walton

We Love Reviews
03/05/2026

Good service
Matt was very helpful without sales pressure. Cars on the forecourt appeared to be good quality. The car purchased was Serviced, MOT and valeted. Overall a good experience

Tony Beales

We Love Reviews
21/04/2026

Quality
Monarch don't sell trash.
Quality vehicles sold by professional staff.
Thanks Matt for looking after me

Martin Barnett

We Love Reviews
25/03/2026

2014 VW Golf 1.6TDI
Pleased with the car and Matt's service , explained everything in detail and went through all the car's functions on hand over. Had an issue with the brake discs and pads on the rear but currently is in hand to be sorted out next month.

Freddie Lloyd

We Love Reviews
16/03/2026

Efficient and easy going
Purchased my vehicle around 2 months ago through Matt and it's been a joy to drive with no issues. The sale was easy and everything was taken care of courtesy of Matt. Every detail was explained and all my personal questions thoroughly answered. A great service throughout, would highly recommend Monarch! Very efficient and a weight off your shoulders without having to deal with private sales.

J Meadows

We Love Reviews
09/03/2026

Excellent Customer Service
Bought a used car from Dan at Monarch, who was very knowledgeable and professional. Made the process pleasant and easy so I could drive it away the same day.

J M

We Love Reviews
04/03/2026

Excellent Customer Service

Great experience of buying a car with Dan. Knowledgeable and professional with a good choice of reliable vehicles. Being able to drive away on the day is also a great advantage.

Edward Kelton

We Love Reviews
02/03/2026

Excellent
Very pleased with my VW Touran from Monarch. Straightforward and easy company to do business with. The quality of vehicles for sales looked very high.

David Simson

We Love Reviews
27/02/2026

Easy and hassle free
This was great. No pushy salesman; simply showed you cars you were interested in without any pressure. Took the car I was interested in for a good test. Whole experience hassle free and their finance deal beat my bank.

Corey Mcnally

We Love Reviews
27/02/2026

Buying a car from Matt
I recently bought a Golf GTD form Monarch. The whole team seem great but it was Matt that helped me. He was brilliant, helpful, informative, transparent and catered for my needs. The car is perfect, exactly what I wanted and also came serviced, valeted and with a full MOT and years warranty. Many thanks to Matt and the team!

Photos

Corey Mcnally's picture of M...

Callum James

We Love Reviews
13/02/2026

Buying of Ford C-max
Matt was brilliant throughout the whole process. Very personable, helped with all the finance work and kept in contact between sale of car and picking up of car.

Piotr Mazurek

We Love Reviews
12/02/2026

Great experience with Monarch Car Sales
I recently purchased a Mazda 3 from Monarch Car Sales and the whole process was smooth from start to finish. The car was very competitively priced compared to similar models on the market, which immediately caught my attention.

I’ve been driving it for three weeks now and haven’t experienced any issues at all, it’s been running perfectly.

The team at Monarch Car Sales were very flexible and accommodating. I called them first thing in the morning when they opened, and within just two hours the car was ready for viewing and a test drive, which I really appreciated.

When I first saw the car, there was a small scratch, but they took care of it before collection at no extra cost. That level of service definitely deserves recognition.

Finance options were also available, which was a big help for me. The team made the process straightforward and were very supportive in getting everything set up quickly.

Overall, I’m very happy with both the car and the service. I would happily recommend Monarch Car Sales to anyone looking for a reliable vehicle and a hassle-free buying experience.

Photos

Piotr Mazurek's picture of M...

Guy Young

We Love Reviews
11/02/2026

Great service
Great car great service, Matt made it a no fuss no drama purchase.

Karen Holmes

We Love Reviews
10/02/2026

Excellent service
Nicholas ,Matt and John all very helpful enjoying my new car

David Wiggins

We Love Reviews
08/02/2026

Buying a new car
Everything from the first phone call to Matt was so good right down to the day of picking it up went really well and nothing seem too much for Matt to sort out

Ann Pinches

We Love Reviews
28/01/2026

Excellent
Such a fantastic experience from start to finish. Great people to deal with,and went above and beyond

Alina Stefan

We Love Reviews
21/01/2026

Good
The process of buying the car was clear and easy. Drove the car only for a few miles. Hope all goes well.
Thank you

Andy Boyes

We Love Reviews
14/01/2026

Fantastic dealership
Matt at Monarch cars is very professional and helped us every step of the way when deciding which car would be best for us. Their stock is of a very high standard too.
We are extremely happy to have chosen them to buy from.
Highly recommended.

michelle.stevenson1298@gmail.com michelle.stevenson1298@gmail.com

We Love Reviews
04/01/2026

Great Service!
Nick was amazing. The sale of our car was a smooth process. The customer service we received was excellent, they are a friendly team and hard working. Would highly recommend them !!

Zoe Harrison

We Love Reviews
13/11/2025

Excellent service
A truly smooth transition from trading in my car to picking up my new one . Fantastic would recommend.

K Mckenzie

We Love Reviews
01/10/2025

First class customer service
Excellent team and Matt looked after me from start to finish in finding the right car.
He listened and provided an A+++++ service. My Grandad and I are very happy.
Would highly recommend.

Charlie Arnull

We Love Reviews
01/10/2025

Brought my first car and I’m very pleased with the service!!!
Turning up I was a first time buyer, I already knew what I was looking for, but the staff were great. They were very helpful and supportive with the guarantee. I would look here again for a car.

Jim salm

We Love Reviews
23/09/2025

Freelander purchase
The easiest vehicle purchase i have made. The vehicle was exactly as described.

Thank you

Ian Finlayson

We Love Reviews
16/09/2025

Great service
Helpful, informative and accurate.

Karl Willis

We Love Reviews
09/08/2025

Purchased a motor vehicle
In the past I have purchased a few vehicles from monarch car sales after a few years of buying private I payed monarch a visit and purchased another car the service was excellent once again and I’m sure if any issues occur then as always the problems are solved

Photos

Karl Willis's picture of Mon...

atelford@btinternet.com atelford@btinternet.com

We Love Reviews
05/08/2025

sales
very easy to negotiate with,very helpful pleasant people

Anthony Meredith

We Love Reviews
28/06/2025

Purchase of Audi Q3
The purchase of the Audi and the part x was a reasonable price, all very efficient. New car still going well.

Darren Steggles

We Love Reviews
12/06/2025

Brilliant
Awsome to deal from.start to finish.great car and home delivery. Would highly recommend Monarch cars

Photos

Darren Steggles's picture of...

Louise B

We Love Reviews
11/06/2025

Fantastic service again with Monarch
Thank you Matt for the excellent customer experience in purchasing my new car at the weekend. I have been buying my cars from Monarch for over 15 years and wouldn’t go anywhere else. The car was immaculately clean; I had a full handover in its features before driving away and Matt was able to advise clearly on any queries I had.
5 ⭐️ 😊

Sally Marsh

We Love Reviews
10/06/2025

Disappointed – Misleading Advertisement
Disappointed – Misleading Advertisement

I purchased a car from Monarch Car Sales that was advertised on Auto Trader as having a full service history. Based on this, I made the purchase in good faith, trusting the information provided.

However, when I later took the vehicle in for a service, I was shocked to discover that no service history existed. This was incredibly disappointing, as the service history was a key factor in my decision to buy the car. I feel misled by the advertisement and let down by the lack of transparency.

Owner Response

14/06/2025

Response by
Monarch Car Sales
Car Dealership Its disappointing to receive your review, We will never advertise any vehicle as having a full service history. The service history we do have for our vehicles is always left on the passenger seat and available to view prior to you making a decision to purchase the vehicle, the sales staff are also on hand to answer any questions about service history or the car in general.

Yvonne Mucheta

We Love Reviews
23/05/2025

Buyinga car
I bought my car at monarch cars, am happyabout the whole experience. The car came with new mot and had full servicebefore being delivered to me. They kept me updatedfrom day 1 and the deliveryguy was fantastic.

Phoebe Newson

We Love Reviews
26/03/2025

Brough my first car here.
Brought my first car recently and am so glad I brought it here as Matt made everything very simple and I wasn't stressed out at all throughout the process.

Definitely thinking of buying my next car from here as well.

Wendy Gwilliam

We Love Reviews
24/03/2025

Great service, great car
Lovely experience buying my latest, and another car from Monarch. The last one was fab and this new one is just what I wanted, and asked Matt and Nick to source for me. They read the brief and it’s perfect! No complaints and can’t thank you enough. Very professional, knowledgeable and efficient ☺️👍🏼

Alex Davis

We Love Reviews
15/03/2025

Great service
From one I first got in contact with Dan the service I was provided with was excellent. The process in part exchanging my car and sorting the finance was made quick and easy. The car was well prepared and in a very high condition for when I collected. Definitely made the right decision to get in touch with monarch car sales.

Marc Stuart

We Love Reviews
15/03/2025

Very helpful
It is my 2nd car I have purchased from Monarch.
They are very helpful and knowledgeable on the cars. The buying process went very smoothly. Communication from the team from initial interest in the car to driving away was always good. Will definitely be looking forward to using Monarch in the future 👍

Kenneth Knight

We Love Reviews
15/03/2025

Very happy with my car, possibly the best car I've had in 50 years of car ownership
Found this very low mileage gem, via the net, went to see it at Monarch on a Sunday afternoon and bought it. Matt allowed me to, view the car, in my own time, answered all my questions, took it up the road for a test drive, and the deal was done. (My part ex allowance was almost 20% higher than a competitor had offered) So if you are thinking of going to Monarch, hesitate no longer!

Roy Dodd

We Love Reviews
15/02/2025

Fantastic
Great service lovley staff to deal with and I can’t recommend mat enough and the car I bought is fantastic

Photos

Roy Dodd's picture of Monarc...

BIANCA SEDGWICK

We Love Reviews
12/02/2025

Excellent service
Bought my 3rd car from them recently, impeccable service. Always go above and beyond. Will never use any other car dealership.

LINDA KNATT

We Love Reviews
31/01/2025

Very Happy!
I’m very happy with the Renault Clio that I’ve just purchased from Dan. He was very helpful and went the extra mile with his customer service. Thank you Dan, much appreciated!!!

Photos

LINDA KNATT's picture of Mon...

Bianca Birnau

We Love Reviews
23/01/2025

Translate

Monarch Car Sales are the best from Worcester
The best expericence ever!

Jamie Cartwright

We Love Reviews
21/01/2025

Van
Poor service advise not to use stay clear

jacob nash

We Love Reviews
21/01/2025

Great Experience
I had a smooth and pleasant experience buying my car from Dan. He was professional, helpful, and made the process easy. I’m happy with my purchase and would recommend checking them out.

Martyn Evans

We Love Reviews
04/01/2025

Really easy and friendly service
Purchased a car, which was MOT'd Serviced and Valet before being deluvered to me at home. Very pleased, will for certain use for the next car!

Adrian Bullock

We Love Reviews
02/01/2025

Fantastic Experience
Thank you for making the purchase of our new car enjoyable. Matt was great, no pressure on the purchase of our car or dealing with our request for a part exchange. We're loving our new Mini and will return to Monarch for another purchase. Can't recommend them highly enough. Thank you.

Tracey Warren

We Love Reviews
10/12/2024

Porsche Boxster
Compliments to Monarch, they gave a very proactive service. My new car was delivered by them as promised and arrived in lovely condition.
The staff were very friendly.
Haven’t driven my new soft top yet, but everything is as described.
Thank you.

Debbie Colley

We Love Reviews
07/12/2024

Excellent
Nick & his team have been so helpful from my initial contact with them, they sourced the car I was after and they sure delivered. The car is perfect !
Polite, helpful and professional throughout the whole process.
Thank you so much !
Will be recommending them to friends & family.

Isabelle Steven

We Love Reviews
31/10/2024

I definitely recommend Monarch Car Sales
As a first time car buyer, Matt was great at explaining everything in an understandable manner, he is also very friendly! I found the whole experience with Monarch Car Sales great and allowed me to just be excited, it is nice knowing I have a great car to drive and really thorough warranty for a year too. For anyone looking to buy a car, this is the place to go!

About Us…

Monarch Car Sales

Riverview Hylton Rd,
Worcester, Worcestershire, WR2 5JS

01905424900

Visit Us…

All positive and negative reviews collected via We ♥ Reviews get published, unless they breach the General Terms of Use. For the Overall rating & Ratings Distribution calculation, we only count reviews collected on our website. Reviews from 3rd-party review sites displayed on this page are only a portion of all the reviews available. Please check each 3rd-party review site for a complete picture of this brand’s or company’s reputation.

Overall Rating…

OVERALL RATING 5.0

The overall rating takes into account only reviews collected on We Love Reviews

519 REVIEWS IN TOTAL AND 206 TRUSTED REVIEWS COLLECTED ON OUR REVIEW PLATFORM

94 VERIFIED CUSTOMERS

Find Us on…

Facebook

Ratings Distribution…

Ratings on the Web…

192.com

Overall Rating: 5

We Love Reviews

Overall Rating: 4.8

Google

Overall Rating: 4.7

Car Dealer Reviews

Overall Rating: 4

Customers Photos…

Corey Mcnally's picture of M...

Piotr Mazurek's picture of M...

Karl Willis's picture of Mon...

Darren Steggles's picture of...

Roy Dodd's picture of Monarc...

LINDA KNATT's picture of Mon...

Mark Davies's picture of Mon...

n burnett's picture of Monar...

Tips for Writing a Great Review

Why your Review Matters?

Who Are We?

Introduction	Situated alongside the River Severn on Hylton Road in Worcester, Monarch Car Sales offer quality cars at affordable prices.
Description	We have been established since 1995 and offer a wealth of experience in the motor trade. We specialise in used Audi and Volkswagen, however we also stock a wide selection of cars, so you can be assured there is something here to suit you.
Main Activities	Car Dealers
Languages Spoken	English

Services & Products	Used Car Sales Finance Part Exchange Warranty
Credit Cards Accepted	Yes

Days	Open From	Open To
Monday	9:00 AM	6:00 PM
Tuesday	9:00 AM	6:00 PM
Wednesday	9:00 AM	6:00 PM
Thursday	9:00 AM	6:00 PM
Friday	9:00 AM	6:00 PM
Saturday	9:00 AM	6:00 PM
Sunday	11:00 AM	5:00 PM