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Frank Clayton

We Love Reviews
26/03/2025

A1
Absolutely A1 from start to finish very knowledgeable staff and extremely professional would highly recommended FLC cars to anyone made the purchase process so easy and straightforward I dealt with Charlie very professional and helpful

Colin Tovee

We Love Reviews
19/03/2025

Fantastic experience
First time I have used these guys as had to buy a new car for work. The description they posted online was perfect and when I came to view the car, I was not disappointed. Every time I look at this car or drive it, it just makes me smile. Had a slight issue after pick up, but it was resolved swiftly and without stress. Thoroughly recommend these guys, and when I need another car, I will be looking here first to see what they’ve got. Thanks so much FLC

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Mohammed SINAAN

We Love Reviews
11/03/2025

Great service,
Extremely helpful team it was a very smooth transition in dealing with paperwork and get in the car very punctual very welcoming guys

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Jonathan Dove

We Love Reviews
28/02/2025

Excellent Car Purchase Experience
We recently purchased a Nissan Qashqai from FLC.
We were well taken care of by Charlie, who was knowledgeable, efficient and a really pleasant person to do business with.
I would highly recommend them, based on my personal experience.

Andy Bak

We Love Reviews
17/02/2025

They Know their stuff
Bit of shaky start, but once they know your not a time waster - they are top notch, and only select good cars. Would recommend and buy from them again.

Cliff Lunnon

We Love Reviews
29/01/2025

Excellent service

Great service, car was as expected and at a reasonable price with no hidden extras. Really good clear communication through out the process. Car was delivered 3 days after first contact which as it was 150 miles away was quicker than I expected. Thank you very much.

ciaran ward

We Love Reviews
10/01/2025

First Car for my Daughter
I bought a Fiat 500 as a first car for my daughter. Tim and the team went over and above in the service they provided. The car was immaculate and great value for money. They stored the car until Christmas Eve for us. This is the second car I have bought from FLC, the first being a VW polo for my son and i cannot recommend them highly enough.

Dennis White

We Love Reviews
06/01/2025

Great
My wife and bI have brought a few cars from FLC over the years and never had a problem, highly recommend them.

Dennis White

We Love Reviews
02/01/2025

Excellent service
My wife and I have brought a few cars from FLC over the past few years and never been disappointed with the service the lads give us. Highly recommend them for your next car.

Kathrine Franz

We Love Reviews
11/12/2024

Cannot get better than FLC.
After recently relocating back to the UK I desperately needed a car which would serve me on the smaller English streets. I immediately found one I liked and had the good fortune of Frank helping me. The whole procedure was completed before I knew it and I drove away in my new car! Cannot speak highly enough of the service provided - Frank was professional, knowledgeable and extremely friendly and kind, and then even followed up with me two days later. What car dealership does that? Amazing experience.
Thank you FLC and Frank.
Kathrine Franz

Steve Lonergan

We Love Reviews
06/11/2024

Excellent service and friendly team
From start to finish with my purchase was a friendly environment, all the team were number 1 👍

Kingsley Chadwick

We Love Reviews
30/10/2024

Friendly and efficient
Having just bought a car from FLC, I can recommend them to anyone who wants a helpful and friendly experience. Tim, one of the partners was particularly helpful and all the other guys I spoke to were equally friendly and efficient, making the whole experience, stress-free. Thank you FLC!

John A

We Love Reviews
22/10/2024

Absolutely Brilliant
Highly recommend company. Staff professional, knowledgeable, polite and friendly. Car war was just what i needed. Had it two days but decided write review. Dan is a Diamond sales man.

Highly recommend them.

Thank you

J A

We Love Reviews
11/10/2024

Professional car sales you can trust.
Professional car sales business you can trust.
Purchased a lovely Mini Cooper S based on their accurate online information.

Delivered to my home where it was my first time seeing it .
Couldn’t be happier.
Everything just as described.
No fuss, no hassle just as I like it.

Trust FLC car sales if you want to deal with professionals.

Robert Dalzell

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
17/07/2024

Fantastic
Can’t place to by a car, great options, great prices and fantastic service.

Mike Mirams

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
26/06/2024

Great service
I had a great experience buying a car from FLC. The team were friendly and helpful without being pushy.

Michael Beer

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
15/06/2024

Great service

Was buying my first car. Due to having a disability I couldn’t go and see it or test drive it, so buying purely online. Dan was great in terms communication and all previous MOT advisories were sorted in advance of purchase with a manufacturers service. car was delivered a quickly. Big thanks to all at FLC.

Haseeb Lone

We Love Reviews
10/06/2024

Great Guys Recommend
Thanks to Frank, I bought a stunning BMW X4 and couldn’t be happier with the process that the guys at FLC showed me. Really friendly guys and I highly recommend anyone to them.

Joyce Coleman

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
08/06/2024

Fabulous service!
Superb - couldn't have asked for any better! Charlie was fabulous was start to finish - and did what he said he was going to do when he said he was going to do it. Quite rare these days! Very pleased with our FLC experience.

Bash Kaifi

We Love Reviews
23/05/2024

Good People
Over the years have bought several new and used vehicles. Many large garages are mostly impersonal as the people working there have no attachment to the company. This is not the feeling I got with FLC.
I had seen the car I bought online and as the garage was reasonably close decided to just drop by.
I was met by Dan who was very happy for me to look at the car by myself, he just gave me the key😁.
The price on it was different to what I had seen online and Dan was completely fine with that.
We took the car for a drive, after which i decided to put down a small deposit on it.
I had noticed a few minor issues with the car and Dan said he would resolve them.
We discussed a date to pick the car up and payment options.
I arrived on the agreed date.
I was provided with a fresh MOT with no advisories…. Brake Pads had been changed as they came up in the MOT…. Thank you🤲🏽
The process was smooth and Dan was helpful and accommodating. The car was presented to me fully valeted.
The team at FLC obviously take pride in their business and I will definitely come back when I decide to update my car.
Thanks a lot chaps for restoring my faith in the Car industry. 🤲🏽

Casey Stonehouse

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
21/05/2024

Failed to let customer know the car had sold before driving a 100 mile round trip.
Shocking communication and rude staff

Katey Shaw

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
20/05/2024

Great service
I highly recommend the great service. They even delivered my new car!

Allieu Kamara

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
05/05/2024

I had a very good experience. Staff were very friendly and professional
Your service was very efficient, fast and staff were very friendly

Steven Ashley

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
25/04/2024

Very helpful
Very friendly and helpful. Couldn't have done more to help me. Really enjoying my new car

Marcus Bromley

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
15/02/2024

Excellent service
FLC have a very good selection of used vehicles and the staff are friendly and helpful. My car came without a locking wheel nut and tyre repair kit but within a couple of days I received both through the post. Can’t ask for more. I would definitely purchase my next used car from FLC. Very pleased customer.

Carol Love

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
10/02/2024

excellent service
Great service from start to finish. Charlie and his dad were very helpful I would recommend this company

Sabrina Olayinka

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
31/01/2024

Great service
Was quickly seen upon arrival and received great service. Then drove away in no time with my brand new car thank you guys very much

Rachel Dryland

We Love Reviews
20/01/2024

Completely mugging off customers
Went in the beginning of January saw this 1 particular vehicle which they still have! I spoke to a man and explained my financial position which was easy to work with. He was not interested at all it was no, no, it will go quickly. It’s been a month. Anyway I call as I haven’t even seen it open. And his colleague answered I asked what the mileage was over 100,000. It was extremely over priced very warn leather seats.

Tiffany Roffey

We Love Reviews
10/01/2024

Incredible customer service
Brought a car from FLC last June which unfortunately had some issues later on in the year. The whole team were absolutely fabulous, paid for all of the work to be done, offered me a courtesy car, and even returned it clean with a full tank of fuel. We’ve now purchased a second vehicle with them as they really look after their customers. Couldn’t recommended them enough.

Harry Williams

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
03/01/2024

BMW X1
This is the 2nd car we have brought from FLC motors. They go above and beyond for there customers. Being let down by other car dealers me and my partner was super apprehensive about buying another car, but they really look after you. I would recommend FLC to anyone looking to buy a new car, you don’t get completely forgotten about as customer soon as you drive off, customer service is super friendly and they answer any of your questions.

100% recommend

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Joseph Harwood

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
25/12/2023

Great service
The team are great and incredibly helpful. Could not recommended them enough! Thank you all :)

Thulisile Ndhlovu

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
20/12/2023

The staff where friendly
The staff at the dealership have been friendly even all call. They thought l had said Saturday collection but still managed due process everything that Friday. They have quick hassle free finance , no bankstaments or payslips requested.

The car is beautiful but while driving from London to Durham l realised drivers heated seat is not working but since l didn’t buy extended warranty l would need to take the car to London from Durham. I also don’t know if adverts are not obliged to say car has single key and no car mats so that you know before buying 🙈🙈. Am a woman lol l don’t know much about car buying. My experience was good would consider using them again , l will just ask questions

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Thulisile Ndhlovu's picture ...

Duncan Swan

We Love Reviews
20/09/2023

Easy purchase; excellent car
Three months on from buying a Fiesta from FLC we have had no problems at all with the car; drives like a dream. And the whole buying process was so easy - no pressure at all to buy and once we had made our mind up, a deposit paid, then the car was ours. Service and MOT both completed prior to handover. Couldn't recommend FLC highly enough - thank you !

Tracey Dickens

We Love Reviews
02/02/2022

BRILLIANT
CHARLIE WAS BRILLIANT FROM START TO FINISH , I NEVER THOUGHT I WOULD GET MY CAR THE SAME DAY.LOOKED UP THE FINANCE FOR ME , YOU COULD TAKE YOUR TIME LOOKING FOR THE RIGHT CAR.
I WILL TAKING OTHER FAMILY MEMBERS THERE

Karen Lucas

We Love Reviews
20/01/2022

Excellent service and great cars.
Purchased our vehicle from FLC garage today and very happy. We were impressed with the excellent customer service and nice to have professional salesman who are not pushy and let us view the car alone. Also had some lovely motors for sale. Would definitely recommend, thank you.

Bob Craddock

We Love Reviews
03/11/2021

Excellent customer service
I phoned FLC and spoke to Dan. He arranged for several cars to be available to me to view. He was very well informed on all the vehicles and helped me find the right one for my daughter. I decided on a one owner low mileage Q3 diesel manual. After a few minor details a trade in was agreed and they delivered the new car to us at home and collected the old one.
FLC cars is a well established business while Dan delivers and excellent customer experience.

Philip Karkare

We Love Reviews
24/09/2021

Worse experience
Bad experience, I would not recommend anyone to go there.
I purchased Audi Q5 on the last day of July this year. The price of the vehicle was high in consideration of the low mileage; however the back seat headrest and boot space cover were missing. The sales executive promised to send it by parcel, after few weeks I received boot space cover but no headrest, he states that he could not receive a headrest from the owner and try to arrange an alternative but can't give the new one, I am still waiting to receive the head rest.
The second problem that happened after 4 weeks of purchase was battery leakage,
I managed and fixed with the new battery; however, one week later battery was flat. The auto electrician found some issue with battery leakage but could not pinpoint it.
I asked the sales executive whether this issue existed earlier, but He denied it.
Now I am driving this vehicle with the fear of break down because of an electric problem.

Claire Howkins

We Love Reviews
04/08/2021

Amazing service
We bought a car today from here we were helped the whole time by a gentleman Charlie. He went above and beyond to help us with our car and purchase. Such a friendly family run business would recommend to anyone to buy a car here.Very honest reliable helpful people.

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Nicholas Martin

We Love Reviews
06/06/2021

Honest dealership : not internet car lot selling
Just bought my sons first car from FLC. First class experience from all the staff and we travelled up from Stratford upon Avon as there was nothing local that could offer anything like the standard and customer service that FLC offered. Whole process was straightforward from the initial phone call to pick up. Alfa was immaculate on collection and nice to see genuine, honest standards still exist in today’s somewhat eccentric world.

Neil Johnston

We Love Reviews
06/06/2021

Great car, great service
I'm very happy with the Audi Q3 I bought from FLC yesterday. The car's great and it was a very pleasant buying experience. Thanks!

Liz McMillan

We Love Reviews
02/06/2021

Fantastic help
I wanted to share how kind and helpful everyone in the showroom was and I wasn’t even buying a car!!
I was out jogging and tripped and fell and smashed my nose and face. Tim was driving past let me sit in the showroom gave me water and then even drove me to the hospital. What a service and so kind with no benefit to them. So just wanted to say a huge thank you

Sarah Lee

We Love Reviews
12/04/2021

BMW experience
The staff were polite, helpful, understanding and very knowledgable about all aspects of the car industry. Charlie was very patient and no pressure applied to buy the car. All Covid rules applied inside and outside. A great experience and made to feel at ease. Lovely car brought and wishing flc best wishes for the future 🚘

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Sarah Lee's picture of Falli...

Jason Rolls

We Love Reviews
09/04/2021

Audi A1-Red
Great buying experience, very professional all the way through.
Had a slight issue with the car but this was dealt with immediately and professionally.
Charlie and the FLC team were very courteous and helpful throughout the purchase, it was a pleasure to do business with them again.
Thanks
Jason R

Suzanne Roake

We Love Reviews
28/03/2021

Fantastic service
Buying a car made so easy from start to finish!
Dan was very helpful, even sorted my car tax out for me!
Highly recommend this garage!
Thank you

Matthew Ruck

We Love Reviews
31/08/2020

Car purchase
Mick was very helpful and patient. Great customer focus throughout and at no time any pressure to purchase which was refreshing. I would certainly recommend FLC.

Ciara Donovan

We Love Reviews
11/10/2019

Great experience
Bought a Ford KA from FLC dealt with DAN, fantastic service. Delighted with the car would definitely recommend FLC.

John Palmer

We Love Reviews
04/10/2019

Excellent service
This is the second car I have had from FLC both have been excellent cars FLC are always friendly and helpful and very efficient

Simon Bannard

We Love Reviews
25/06/2019

Faulty Car
I bought a BMW X3 for £9,000 in October 2018 and after 4 months a drivetrain fault appeared.FLC said they can’t help because the warranty is for 3 months but the car had the fault when it was sold to me. Going to need new EGR cooler and injectors to fix it at a cost of £3,500! Terrible car and would not trust buying a car from FLC again.

Chemaine Best

We Love Reviews
23/01/2019

Good service
I brought my 2015 car here. A check engine light came on after a few days I called them and they said to bring it back and they will fix it. It’s now fixed there was good communication and a vey good and polite service.
After having dealt with some less than honest second hand car dealers in my time, I would recommend these guys for the polite and prompt service I received alone

Mark Lewis

Google
30/05/2024

I travelled from Cardiff to pick a new car to me up from the site, I was greeted by Dan who has been with the company for 18 years, he made us most welcome. The whole experience from having a chat with Liam to the day I met Dan, I can not fault the customer service and how friendly they were. I was made at ease knowing that it is a well established garage of over 40 years. I am very pleased with the service I got and also the motor car as well, overall a fantastic experience, highly recommended.

About Us…

Falling Lane Cars

Corner of Falling Lane
Falling Lane,
Yiewsley, West Drayton, Greater London, UB78AA

01895444626

Visit Us…

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