Cavectra Centre Reviews

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Capri Childs

We Love Reviews
04/11/2023

Worst company ever
Because this company is incapable of doing paper work properly,
My family have just had to pay a £500 bill for a car we sold to them over a year ago!
When asked they lied and said they would deal with the situation but they hid away and let a family take the wrap
Stay well away!

Adell Banks

We Love Reviews
30/01/2023

Don't use
Bought a fiat 500l from here last April. Service was impressive for the sale however, they never sent off the v5 for old car so we keep getting speeding and parking fines. Then this car has done nothing but cost us money, about 3 grand so far. Garage said we've been sold a duff car. Contacted Yanis who could not careless. After service DISGRACEFUL

David Gladwin

We Love Reviews
12/10/2022

Buyer BEWARE ! Cars not very well maintained.
I purchased a Volvo V40 just over 2 months ago from Cavectra Centre for £10,000 and it such a short time I have had to replace 2 tyres which were badly damages, replace all brake pads and discs and replace the clutch. All this work has set me back £1,500. Surely Cavectra should properly service and sell all their cars without so many defects.
Of course the warranty they provide will not cover any of the work I required 🙄
Awful experience with this car sales establishment and obviously I won’t ever purchase there again.

Emma Clark

We Love Reviews
19/07/2022

Great sevice
Brilliant service. Got 2 cars both in a week. My fiancé got an Aldi a4 and son got a Range Rover. Lovely friendly staff

Carl Bennett

We Love Reviews
29/06/2022

Happy customer
Yiannis and Ricky, and the team, great guys, go out of their way to help us with our new car we purchased off them. Even loaned us a courtesy car while they can fix ours up. Over and above expectations. 10 out of 10. Thanks guys tho we would have liked the maserati for courtesy haha.

Photos

Carl Bennett's picture of Ca...

Loz Bateman

We Love Reviews
22/06/2022

Great experience
Second time purchasing a vehicle from this company, we went in on Wednesday, and Tuesday I was driving it home , great service and highly recommend.

Ben Raftery

We Love Reviews
13/06/2022

Purchase of S-Max Titanium
A very easy, swift purchase. Finance arranged with ease and car bought. Collection was arranged around Jubilee weekend. I had a nightmare getting down to Grays, because delivery was not possible, Yianni (sorry if spelt wrong 😞) reimbursed my train fare there and then! Thanks, I would definitely use again.

Jak Nijjar

We Love Reviews
12/06/2022

Outstanding customer service
Absolutely recommend Carvectra! Went above and beyond our expectations . When we went to pick up the car there were a few issues that we were not happy with. Ricky listed these down and promised us that he will sort all the issues out and arrange to have the car dropped to us. The car was then delivered to us with a full tank. We noticed a couple of other issues thereafter and Ricky asked us to resolve these ourselves and he reimbursed the costs.
We are now really happy with the car and the amazing service provided.
We have not come across any car sales companies like Carvectra who provided an exceptional service.
Thank you very much and with out a doubt will use them again when we need another car! 😊

Daniel Brennan

We Love Reviews
30/04/2022

Great cars, Brilliant service.
Just purchased a car from here today, the service was great from the start, Ricky met me on site first, he lets you just get on with having a look around, no pressure or pushy sales, once I decided on a car I explained to Ricky I would need the car ASAP as I had a baby due in the next few days, and he literally jumped up took the keys and ran out the door to get the car to the garage for MOT, you just will not get that kind of service anywhere these days, didn’t get the woman’s name but I paid a deposit that day and she was very friendly again and helpful. 2 days later the car has a new MOT with advisory’s taken care off, a full service. Yannis was there today to take care of final payment and paperwork, all was handle very quickly and confidently, breakdown cover sorted and warranty all sorted, we was in and out very quick, and car was cleaned spotless for us. The lot has a wide range of great cars, I went to look at one I found online and wanted to buy 3 other cars they had in stock. Great team, will definitely come back in future, I even told Ricky what car I will want in a couple of years and he said give him a call at the time and he will find one for me. Always happy to help! Worth a visit, glad I found the place.

victoria clark

We Love Reviews
22/04/2022

Great car showroom
Second time I’ve purchased a car from here and absolutely love my new car Ricky that helped us was really helpful and honest about the car I bought and the customer service is great really friendly staff and yanis did all the paperwork and sorted out all the final paperwork I’ll definitely be going back to get my sons car when he passes his test

Rachael Kirk

We Love Reviews
03/04/2022

Miss K
A huge thank you to Ricky and the team at Cavectra Centre. I recently bought my car from them and was thoroughly impressed by their friendliness and helpfulness. They have a large variety of cars and I would definitely be coming back when I need to change my car. Would highly recommend.

Martin Orchard

We Love Reviews
01/02/2022

M Ochard
Yiannis and Ricky made the whole process simple. They bent over backward sorting out all the niggles found on the test drive and MOT. They even managed to get me 2nd key. The only issue that I found was they didn’t make me aware there was no service history or user manuals with the car.
That aside I would recommend them to buy from.

James Humm

We Love Reviews
15/01/2022

Very good experience buying a used car
Bought a used car from Cavectra for my daughter. Car we bought had only just come in and had not been prepared but Ricky was still happy to show us around and allow a test drive. We agreed to purchase the car and Ricky promised a full tank of fuel when we picked the car up. On the day we picked up the car it was spanking clean with a service and 12 months MOT
The promised full tank of fuel was not there. No problem we filled up and Carvectra repaid us on line over the phone.
We have a couple of small niggles with the car , again no problem Carvectra informed and are happy to look at this on a day of our choice
I would have no problem buying from this dealer again

Neil Petty

We Love Reviews
29/12/2021

Excellent customer service and communication
BMW X6 purchased - December 2021

I can highly recommend purchasing a vehicle from Cavectra Centre both Yiannis & Ricky were a pleasure to deal with.

From the start all my questions were answered promptly, I was able to test drive the vehicle alone which reassured me the car was in good order (some dealers will insist on coming with you which I feel can distract from the things you want to check for when driving the car).

Cavectra Centre went the extra mile for me whilst awaiting collection day, Yiannis kindly agreed to get the wheels painted gloss black at my request prior to me picking up, which saved time for me not having to do that at a later date!

Overall a great experience and wouldn't hesitate buying from here again in the future!!

Neil
(Cheshire)

Sharon King

We Love Reviews
25/12/2021

Fantastic service
From the moment we entered the site there was no pressure
Ricky dealt with us and was really helpful
My Audi Car was delivered which was another nice touch and was perfect on arrival
I would recommend this company
Thank you guys and a Happy Christmas to you all

Sharon king

Ash Mahmood

We Love Reviews
22/12/2021

Range Rover
The best place I have bought a car. The customer service is phenomenal, very friendly and professional. Yannis sent very good video and thanks Jess for all her help. #Ricky is the man 👊🏽

Josh Page

We Love Reviews
12/11/2021

Second to none
*** HIGHLY RECOMMEND THIS DEALER ***

I cannot recommend this dealer enough. 10/10 quality of service

After many weeks of hunting for the ‘perfect family car’ i was mucked about by so many dealers, until I was introduced to Cavectra Centre, Grays.

I enquired about the car i was interested in, and within a few days was able to secure the car in a seamless process.

The staff have gone above and beyond to ensure everything was made perfect for me, as their were a few minor ‘dinks and scuffs’ which i wanted to be looked and sorted at NO EXTRA COST, as part of the agreed sale.

They have done everything that was promised and i couldnt be happier.

In particular, Ricky is a fantastic salesman and provides a very personable service which has made it all that more stress free and enjoyable..

Also a young gent by the name Yannis, he has been extremely helpful when called on, so much so, we are currently looking to purchase another car using Cavectra Centre as my partner and I have been over the moon with the whole process.

The last thing i will add is that this dealer, is a trustworthy and very reliable dealer - which is few and far between these days !!

Thank you gents! See you soon

Josh.

Susan Harvey

We Love Reviews
19/10/2021

Fantastic service
Just received my car signed sealed and delivered by
Ricky, great deal, fantastic service, in all excellent, can't compliment these guys enough, tnank you one very happy customer

jordan lydamore

We Love Reviews
18/09/2021

Looked after
Came down to look at a car I wanted but unfortunately the previous owner left it in a bit of a state, which was obviously no fault of the dealers. These guys wrote down a list of everything that needed doing to make it good as new, two weeks later they did it no questions asked. They have been friendly, helpful and well mannered and have made my first time buying through a dealer a very good experience 👍.

Remi Gibbins

We Love Reviews
03/09/2021

Terribe Experience
If I could put 0 stars I would have.

This company took a deposit of £250 to hold a car for us and promised to hold this car on numerous occasions. However, they sold the car to another customer and informed us afterwards.

Continuous lies from sales staff via telephone and whatsapp messages. Do not waste your time on dealing with this company.

Tracey Simmons

We Love Reviews
25/05/2021

Amazing!
Just purchased a new Kuga from Cavectra, we had two minor issues with it which were dealt with straight away. They went above and beyond to help us by collecting the car, sorting the minor issues and returning it afterwards. Their customer care is first class. We would definitely use them again.

janine parody

We Love Reviews
22/04/2021

Problem after problem after problem....
After buying a high end car for £28,000 from this garage I have had nothing but problems and a complete lack of customer service. One hour before the car was going to be delivered (I'm approximately two and a half hours away from the garage) I was informed that it had a major fault-as it was being delivered imminently I had already changed insurance cover etc. I then had a very long wait over the Christmas period whilst this was sorted. When the car was eventually delivered many weeks later I noticed immediately that it had a rattle and made Cavectra aware. They ok'ed a local garage having a look and said that they would pay for up to two hours of labour. I then had to call and chase for several weeks to get this payment and in the end I had to pay it myself and try and claim the money back. The local garage were unable to fix the fault.
When my car was delivered Cavectra took over my courtesy car and had this in their care for several weeks. I have now found out that the car was returned damaged to Enterprise by them with a repair bill of just over £400 which Cavectra has refused to pay. Four months down the line I still have a car that is faulty and a dispute that does not look like it is going to be settled any time soon. The car is now booked in again to be fixed with the inconvenience that this will cause me and the cost of a courtesy car that will need to be covered. I have asked just to have a full refund for the car so will see what happens. I feel that they have taken advantage of the fact that I am a woman on my own and know very little about cars. I am surprised about how badly I have been treated as other reviews are so positive.

Emma Stamp

We Love Reviews
05/09/2020

Citroen DS4
I cant fault this place, they went above and beyond for me, gave me lots of added extras, lovely guy that dealt with me, made the whole experience for me from start to finish flawless and enjoyable. Can't recommend enough!

Photos

Emma Stamp's picture of Cave...

victoria aruqaj

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
19/12/2019

Quality car and service !!
Great service and very professional and friendly easy process and the guys there are very friendly my car had 2 valets because it rained !!! Would highly recommend great car and great price for the car service and extras you receive 😊😊👍

diana oprea

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
19/11/2019

Grear experience
Very professional services!! Pleased with the quality and highly recommend them!!

alan nuttall

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
10/11/2019

Found everyone I spoke to helpful & very obliging!
While choosing & purchasing a used car from Cavectra Centre, I found everyone very helpful & obliging, everything was carried out that was mentioned ie touch up to paint work, small dent seen to, full MOT including 4 new tyres! Special mention to Albe who was very helpful & pleasant to chat too & Kush makes a very good cup of tea!

David Oliver

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
06/11/2019

Car purchase
Really good experience, friendly and helpful.

Lewis Barker

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
30/10/2019

Excellent Service. Quality Cars.
Professional and extremely helpful members of staff. The car we purchased was immaculate and well presented, would highly recommend.

robin ward

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
26/10/2019

Used car purchase
Very smooth transaction. Everyone was helpful, gave excellent service and did a fair negotiation. I would definitely recommend.

linda humphrey

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
02/10/2019

Excellent from start to finish
Everyone was very helpful with the purchasing of my car and delivering to my home. I was very happy with it all. Thanks for making it go so smoothly.

tunde balogun

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
01/10/2019

Shouldnhave used cavectra a long time ago!!!
So so happy with my car! I really should have used Cavectra a long time! They are really FOR the customer. Ive just got my car but im anticipating they are just as good with after sales as Ash says: we'd rather keep a happy customer for years to come. "

They have got to be the 'apple 'of car sales. The customer service is pristine!

jordan sole

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
29/09/2019

Kuga
We recently brought a Ford kuga and were so happy with the service. We never felt pressured or rushed when looking around, we were always left to it but had all of our questions answered too. Everything was straight forward and we managed to get the car the day before we had originally planned.

andrew chilvers

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
14/09/2019

Very good
Just pick up my new car and the Staff was very helpful thanks once again 👍

Martin Gibbs

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
12/09/2019

Car purchase
Bought a Kuga Titanium x from Carvectra Centre last week a d received a good service from all of the family.

Ramona Capmare

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
11/09/2019

Car Finance
Members of staff were really helpful and everything went as planned

abdelkader doukha

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
14/08/2019

Very good service
From start to finish the whole process has been seamless its been very great and simple dealing with cavectra centre who have been transparent about their process.
They are very friendly to talk to and they seemed to want to help as much as possible and answer all our questions
I would seriously recommend cavectra centre.
Thankyou to the staff,great job

Kashif Khalid

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
02/08/2019

Excellent Service
It was the best experience I ever had very helpful and patient and Went out of the way to help me out

james franklin

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
29/07/2019

No problems
No insurmountable problems. Went very smoothly.

Steve Simpson

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
29/07/2019

Great Service
Very helpful and friendly. Albie got things done as he said he would. Very professional 👍👍

Photos

Steve Simpson's picture of C...

ardi murati

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
22/07/2019

Thank you CavectraCentre
I recently purchased a bmw 1 series from Caventra Cars.
I was approached from Albi the sales guy who knew alot about cars and made me decide immediately to purchase the car!
Thank you Albi

jason rogers

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
21/06/2019

fantastic service
couldn't fault the customer service i received from cavectra centre grays very kind and very helpful . would highly recommend

alan miller

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
07/05/2019

Excellent service
Can’t fault the service

Sarah Tolliday

We Love Reviews
26/03/2019

First car
Bought a car for my son very helpful and pleasant guy done everything he said he would do, i would defiantly recommend them

diane daines

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
03/02/2019

We bought a beautiful car
All the staff were very friendly and helpful. We got a great car at a great price. Would thoroughly recommend carvectra to anyone.

Paul Browning

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
16/01/2019

Many purchases over the years
I’ve been dealing with Cavectra for almost 9 years.
In that time, I’ve always found the staff very helpful & very friendly. I don’t think I would ever deal with another car sales.

Nadine Hutton

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
09/01/2019

Excellent service
From the time I called in to when I collected the car, I received excellent service. They were really patient and informative and helped me out with the finance. I felt confident that I was purchasing the right car and they were being honest. I’m very happy with my car and highly recommend this dealer

adrian wilkinson

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
04/01/2019

Top quality used car purchase
Great used car buying experience. Professional, knowledgable salesman but not pushy at all. Car prepared and delivered just as promised. A totally painless process. Definitely worth the trouble of the tunnel crossing.
Adrian - Kent.

Gemma Wilson

We Love Reviews
29/01/2018

Fantastic
My family have a long history with cavectra centre never had a problem. Always a nice experience to visit the shop. Child friendly if you take your child along. Always there if you need something. Greeted within seconds of walking on the car court. Thanks to mick Jess ash and kush for always putting up with me when wanting a new car. Would really recommend to first time drivers and experienced drivers. Wouldn’t go anywhere else.

Jarred Hooper

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
15/12/2017

Perfect
Very helpful, very fair.

Ricki Ellis

VERIFIED CUSTOMER
Review collected in partnership with this Business

We Love Reviews
15/12/2017

Excellent.
Having purchased cars from here before I knew that I would be getting the reliable service I needed. Communication is quick and very efficient and very friendly. I would highly recommend to anyone who is thinking of purchasing a new car.

Owner Response

15/12/2017

Response by
Ashley Dye
Owner Hi Ricki,
Thank you so much for your kind review, it's very much appreciated! Happy driving and we look forward to seeing you at your complimentary 5,000 mile service!
Many Thanks,
Ashley Dye
Managing Director

Introduction	Vauxhall World Ltd or more commonly known as Cavectra Centre started trading as a Used Vauxhall Specialists in 2002.
Description	We pride ourselves in our before and after sales service as customer care has been a key reason for our continued success. All our vehicles are bought outright and owned 100% by us without any stocking loans and are mainly sourced from well respected companies up and down the country. We inspect every vehicle ourselves to ensure we are buying a car that you the customer will be happy with. Since 2002 we have come a long way, being able to stock and offer vehicles from a variety of different makes and models. We have over 100 vehicles in stock and have access to over 20,000 vehicle every week due to our vast array of knowledge and contacts.
Main Activities	Used Car Dealer
Languages Spoken	English

Services & Products	Used Car Sales Used Car Finance Part Exchange Vehicle Purchasing Vehicle Sourcing Vehicle Delivery. Warranty Servicing Service Centre
Credit Cards Accepted	Yes

Days	Open From	Open To
Monday	8:45 AM	6:00 PM
Tuesday	8:45 AM	6:00 PM
Wednesday	8:45 AM	6:00 PM
Thursday	8:45 AM	6:00 PM
Friday	8:45 AM	6:00 PM
Saturday	8:45 AM	5:00 PM
Sunday	10:00 AM	4:00 PM